• Identifies business opportunities by identifying prospects and evaluating their
position in the industry; researching and analyzing sales options.
• Provide highest quality of service to the customers over the Phone, SMS, Email.
• Keep abreast with the latest information with respect to the products, policies and
procedures of the company in order to handle customer queries and complaints
effectively and efficiently
• Generate customer interest in the services or products.
• Planning and scheduling meetings and appointments.
• Provide personalized service by responding quickly to the needs of the customers.
• Handle other duties as assigned by Management. 

• Sale products by establishing contact and developing relationships with prospects;

recommending solutions.

• Maintains relationships with clients by providing support, information, and

guidance; researching and recommending new opportunities, recommending profit

and service improvements.

• Prepares reports by collecting, analyzing, and summarizing information.

• Maintains quality service by establishing and enforcing organization standards. + Contributes to team effort by accomplishing related results as needed. 

• Timely Program schedule & Venue selection with negotiation of organizations.

• Arrange to make program planning for the every occasion.

• Managing the day-to-day operations of the office.

• Managing projects and conducting research.

• Preparing and editing correspondence, reports, and presentations.

• Making travel plan and relevant arrangements.

take/ cancel orders, or obtain details of complaints.

inquiries, complaints, and comments, as well as actions taken.

departments for further investigation 

• Organizing and maintaining files and records of classes

• Maintains professional and technical knowledge by attending educational

workshops, reviewing professional publications establishing personal networks bench-marking state-of-the-art practices: participating in professional societies.