Andrew Smith


(000) 000-0000


287 Custer Street, Hopewell, PA 00000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Current student and restaurant hostess with 2 years’ experience delivering high-levels of customer service to guests and clientele.  Consistently ensure customers feel welcomed and accepted; coordinated reservations and setup dining rooms corresponding with guest wants and needs.  Adept at managing events, order taking, seating arrangements, and directing overall dining operations and customer experience. 

Employment history

Oct. 2016 – Jul. 2017
Reedborough, South Dakota
Custodial Worker, Glover, Mills and Aufderhar

-As a custodial worker, I was responsible for cleaning student center’s hallway and stairs. Also, removing hand marks from glass doors and windows.
-There were 4 custodial workers in my team (well team player). 

Jun. 2016 – Aug. 2016
Port Karleen, Alabama
Server, Watsica-Metz

  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.


High School Diploma: Aviation

  • South Iowa Academy – Port Aimee, Maryland

High School Diploma: Aviation

  • Southern Kiehn – North Herminia, Arkansas


Communicate with customers

Team work



Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Through my experiences, I am able to work long hours effectively, and I am capable of retaining information given to me. I have had experience dealing with large amounts of paperwork regarding clients and recipients of our work, and maintaining that paperwork with order and efficiency. I am capable of reading, writing and speaking Spanish with little to no difficulty, and I continue to study it presently.

Employment history

Custodial Worker, Wehner and Sons. North Augustus, Minnesota
Dec. 2017 – Present
I take part in cleaning the Wilkinson Center, one of the central buildings on campus. My jobs revolve around general cleaning of the bathrooms and floors, as well as setting up for events that cater to both the students and faculty

Food Services, Bruen, Weber and Haley. South Cinda, Georgia
Dec. 2016 – Apr. 2017
I helped to provide catering services around the campus, for large and small events. I always made an effort to be on time, and work hard while I was there. I tried to be the kind of employee that my superiors never had to worry about and were glad to have on a shift.


North Hilll Institute, Camillashire, South Dakota
Optometry, Present

Eastern Jakubowski College, Hacketttown, Kentucky
High School Diploma, Feb. 2014


Spanish communication


Diligence in the workplace

Teaching skills

custodial worker

  • stocking bathrooms
  • sweeping, mopping, vacuuming, or using industrial cleaning equipment to clean floors
  • making sure buildings are secured

custodial worker

  • Frequent customer service. Asking guests if they need any cleaning services. 
  • Working as a team with other housekeepers to finish day to day tasks.
  •  Keeping rooms clean to the standards of the hotel consistently.  Cleaned and returned vacant rooms to occupant-ready status. Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
  •  Supplied guests with extra towels and toiletries when requested. 
  • Greeted guests to the hotel.