• Contact point for crew ground trasnport related schedule/questions.
• Book and resolve conflicts for crew hotel bookings. 

•  Develop and maintain cost effective scheduling plans for crew members in compliance with all applicable FAA regulations and contractual obligations .
•  Interact with crew members and process sick calls, flight cancellations, operation reassignments, crew swaps, and crew movement on a daily basis.
•  Prepare various analytical and operational reports for the Operations Department.
• Monitor situational awareness through times of irregular operations and unscheduled events.
• Liaise with operational management, Dispatch, and Maintenance departments.

• Build monthly crew rosters considering operational costs and flight schedule. 
• Tracking daily crew movement and operational window movement. 
• Ensure regulatory compliance in all phases for Cabin Crew and Flight Deck crew. 
• Track Cabin crew check-ins for duties through automated solutions. 
• Assist OCC users from all departments for coordination/communication specializing in Flight Dispatch and Flight tracking department. 
• Lead and action in cases of non-availability of operational crew by scheduling and mobilizing stand by crew. 
• Schedule and dispatch airline crews (Cabin + Flight Deck) to appropriate locations, according to airline network schedule or needs.