Andrew Smith

287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

 Experience customer service representative. Identifies Customers needs and provide the solutions. Providing quality customer care for a positive experience.

Personable and professional as well as a proficient in learning new task.  Have the ability to build rapport with customers. The company goals become my goals as an employee. 

Employment history

Customer service rep, Crooks-Rohan. Port Lorenmouth, Connecticut
Jul. 2019 – Present
 With a transition from Frontier Communications the company was switched over to Sykes Enterprises. I am still working with Intuit but with the payroll system. My department is now Intuit full service payroll. This department is responsible  for running customers payroll for their companies if they are not able to do so, this department as well has the responsibilities of electronically paying customers payroll taxes and electronically filing customer payroll forms.  This position is a very important and delicate position that I had the opportunity to transition into. 

Craftsman, Balistreri and Sons. Troyville, Alabama
Oct. 2019 –
This position involves working with plants in different growing environments.  Craftsmen work in a variety of activities and
have different responsibilities including but not limited to pruning, weeding, staking, tying, potting, driving tractors and assembly of plants, spacing and loading of trucks (dependent on the needs of the company).

Customer service rep, Turcotte-Lind. East Arlenbury, Nevada
Oct. 2016 – Feb. 2017
 With Frontier Communications I worked for Intuit. I was a Quick books Online inbound support agent. Helping customer with any issues support needed with our online accounting software. Helping customer work the program and learn the way the system works including the technical support side of it. 


East Rhode Island College, Shieldsview, Washington
High School Diploma, Mar. 2010




Clear Communication Skills

Clear Communication Skills

Time Management Skills

Willingness to Learn