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Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

I’m Maria Laura Bambalan. Most of my experience are related to Travel and Hospitality. I am pleased to include here in my summary that I have a wide interest when in comes to this field and I would like to learn more. I would spend my time to learn as quickly as possible to adapt to my future organization at the same time to contribute for my company’s growth and success.

Employment history

May. 2019 – Jun. 2019
Gradystad, Kentucky
Counter Person, Price, VonRueden and Flatley

Assist customers need. 
Sell the item to the customers.
Maintaining the shop clean and sanitized.
Responsible for the stock inventory.
answer incoming calls for guest inquiries.
Arranged all Inventory and daily sales reports.

May. 2018 – Jul. 2018
Caseybury, West Virginia
Reservation Coordinator, Lowe-Wilkinson

  • Answer inquiries pertaining to hotel policies and services, and resolve occupants’ complaints.
  • Process all kinds of bookings from e-commerce to walk in guest.
  • handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates according to the hotel/ resorts standards.

Mar. 2017 – Dec. 2017
North Kristoferstad, Maryland
Loan Officer, Gottlieb-Cremin

Evaluate, authorize, or recommend approval of commercial of credit loans. Advise borrowers on financial status and methods of payments. 

Collecting payments of clients and keep their recent receipts and files.

Analyze applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans.

Jun. 2016 – Aug. 2016
Idaville, Alaska
Reservation Executive, Dicki-Hansen

Book a hotel room, car rental, airplane tickets, cruise package or tickets. Also help plan travel itineraries by suggesting local tourist attractions and places of interest, process payments and send the details and confirmation to the guest/client.

Education

Nov. 2015
Bachelor of Science: Hotel and Restaurant Management

  • Western Kreiger – Sheldonmouth, Tennessee

Skills

Culinary
Skillful

Administrative basic responsibilities
Experienced

Problem solving
Skillful

Customer Service
Skillful

Travel organizing
Skillful

Room Reservations
Experienced

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Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Mar. 2019 – Present
East Ashley, North Dakota
Counter Person, Heathcote and Sons

  • Order new parts to maintain inventory.
  • Answer phones promptly and politely
  • Help walk in customers 
  • Use the online catalogue to look up parts under request
  • Invoice all necessary parts and equipment under request
  • Maintain a friendly demeanor with all customers
  • Communicate with outside sales personal and companies
  • Order parts we do not have in stock
  • Place new stock onto shelves
  • Pick orders for customers

Jan. 2017 – Nov. 2017
South Arnetta, Nevada
Server/Liquor Store Clerk, Stehr-Durgan

This was a evening and Part time job

  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Take orders from patrons for food or beverages.
  • Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Stock shelves with products.

Jun. 2017 – Sep. 2017
New Arliehaven, Wisconsin
Jr. Parts Advisor, Klein-Gleason

  • Process work orders
  • Clean and maintain warehouse
  • rehoming parts that cannot be returned to the main warehouse
  • Get parts for technicians 
  • Order parts that technicians or service advisors need
  • Follow parts manager’s orders and direction

Apr. 2016 – Oct. 2016
New Jamalside, New Mexico
Shipper and Reciever, Swaniawski-Mayer

  • Direct drivers and deliveries accordingly
  • Clean and maintain warehouse
  • Rehome parts that cannot be returned to the main warehouse
  • Assist technicians and parts advisors
  • Process incoming inventory and stored accordingly
  • Filled out waybill correctly for couriers
  • Entered packing slips from outside suppliers

Mar. 2015 – Jul. 2015
West Sheilaside, Idaho
Various Positions, Rogahn-Nader

Shipper and Receiver Position
  • Directed drivers and deliveries accordingly 
  • Cleaned and maintained warehouse
  • Operated forklift safely
  • Processed returns and shipped them back to main warehouse
  • Processed incoming inventory and stored accordingly

Cashier Position
  • Politely assisted customers in person and via telephone
  • Handled cash and POS system
  • Made sure showroom shelves were shocked and clean
  • Made sure showroom was clean and neat
Drivers Position
  • Delivered parts to correct customer accurately and efficiently
  • Maintained car’s appearance and mechanical functions
  • Helped shipper and receiver put stock on shelves

Oct. 2014 – Nov. 2014
Lake Twanaton, Colorado
Office Support, Kemmer, Pollich and Reynolds

This was a seasonal position

  • Helped various staff members with tasks
  • Answered telephones in a polite manner and redirected call according and recorded all messages
  • Assisted clients with questions and payments towards tuition or programs
  • Answered all questions regarding the facility
  • Organized and cleaned up lobby and viewing areas

Dec. 2011 – Dec. 2012
Lakeshiamouth, Louisiana
Counter Staff, Jacobs, Lowe and Waelchi

  • Assisted customers with food selections, inquires and customization requests
  • Cooked and prepared food
  • Handled cash and POS system

Oct. 2011 – Nov. 2011
Cartershire, Oregon
Nursing Unit Clerk, Keeling Inc

 Practicum Placements

  • Prioritize workload
  • Organized work station and order of patients chart and miscellaneous paperwork
  • Answered telephone poliotely and efficiently
  • Transcribed and symbolized physician’s orders correctly
  • Paged or called required departments or Doctors

Education

Diploma: Nursing Unit Clerk

  • Eastern Bayer Institute – Lake Lawrence, West Virginia

May. 2010
High School Diploma: High School

  • West Indiana College – Schimmelburgh, West Virginia

Skills

Self-motivated

Organized

Quick Learner

Customer service oriented

Flexible

Accurate and detailed

Works well under pressure

Multi-line phone proficiency

Medical terminology knowledge

POS system knowledge

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Outgoing barista with a creative flair offering 1.5 years of experience serving café drinks to restaurant patrons.  Advanced knowledge of POS systems, inventory management, café equipment usage and maintenance, and standard drink recipes.  High energy, reliable professional with strong customer service skills and keen attention to detail dedicated to providing exceptional customer service at every interaction.

Employment history

Counter Person, Bayer LLC. Marksburgh, Montana
Jun. 2018 – Jul. 2018
  • Clean service or seating areas.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Prepare or serve menu items, such as sandwiches or salads.
  • Provide customers with product details, such as coffee blend or preparation descriptions.
  • Receive and process customer payments.
  • Slice fruits, vegetables, desserts, or meats for use in food service.

Barista, Rempel LLC. Emmerichborough, Kentucky
Jan. 2018 – Mar. 2018
  • Clean service or seating areas.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
  • Brew coffee and tea, and fill containers with requested beverages.
  • Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.

Education

South Schmidt, Champlinville, New Jersey
Bachelor of Arts, Psychology, Present

Skills

Problem Solving

Customer Service

Leadership

Multitasking

Food/Drink Preparation

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Andrew Smith


287 Custer Street, Hopewell, PA 00000

[email protected]

(000) 000-0000

Professional Summary

I have always been a person conscious of others around me and their emotions and because of this I am able to get along with just about anyone I meet. That said, all my fellow employees at the jobs Ive worked have never had any issues with me so I do a good job of fitting in and going with the flow of the place of work. I am great at getting my tasks done on time and make sure that everything is done correctly.

Employment history

Counter person, Altenwerth Inc. Camelliastad, Delaware
Apr. 2019 – Present
Basic cashier duties such as money exchanges with customers.  Expediting food for call in/ pick up orders, as well as taking phone calls for orders. Also making salads, sandwiches, and subs. 

Dishwasher/Line cook/ Prep cook/Bus boy/ food expediter, Kiehn, Lang and Nitzsche. Ramonshire, Hawaii
Feb. 2013 – Apr. 2013
As a dishwasher the job entailed washing pots, pans, dishes, ect. as well as other kitchen help.
Line cook- deep frying and baking food as well as garnishing.
Prep cook- having a list of things that need to be done as far as the menu goes and having a limited amount of time to complete it.

Education

West New Mexico College, Cristmouth, New York
Mass Communication, Present

Skills

Cooking,frying,baking,etc

Social/ People skills

Time management

Driving

counter person

  • Welcomed and greeted customers in person and/or on the phone
  • Promptly prepared healthy meals for customers
  • Scrubbed and polished counters, steam tables, and other equipment.
  • Prepare menu items and set up or restock productdisplays. 

counter person

  • Prepare or maintain inventory or production records. 
  • Prepare menu items and set up or restock product displays. 
  • Taking Orders 
  • Cleaning, tables, counters and the floors 

counter person

  • Took up to 15 calls per hour on multi-line phone system for delivery, pick up, and reservations using a computer program while paying careful attention to detail to cater to customer’s needs 
  • Demonstrated excellent customer service in person and over the phone in a busy environment where there were complaints and waiting customers
  • Developed good communication with other staff to ensure team unity
  • Demonstrated fast learning skills when expected to know the numerical code for each item on extensive menu

counter person

  • Preparing food and beverages
  • Ensuring hygiene levels are maintained to a suitable standard
  • Maintain good levels of customer service
  • Operate cash registers and kitchen appliances

counter person

  • Worked part time, 20-30 hours per week
  • Received and recorded orders
  • Maintained cleanliness of counters
  • Prepared and served customer’s entrees
  • Maintained stock of silverware and paper products
  • Handled catering operations 
  • Received phone orders

counter person

  • Greeted each customer and attended to their needs and requests regarding their clothing
  • Provided excellent customer service in a positive and apologetic manner on behalf of the business when situations of miscommunication or damaged goods arise 
  • Demonstrated careful attention to detail when recording orders on the computer program, dealing with money, measuring clothes for alterations, tagging/separating each article of clothing, and packaging clothes to ensure customer satisfaction
  • Pick orders for customers

counter person

  • Respond to customer complaints and questions, resolving issues where possible and referring customers to managers as needed. 
  • Keep work areas, such as food preparation areas, and customer areas clean and organized. 
  •  Assist with food prep and cooking to fill customer orders. 
  • Place new stock onto shelves

counter person

  • Answer phones promptly and politely
  • Help walk in customers 
  • Use the online catalogue to look up parts under request
  • Invoice all necessary parts and equipment under request
  • Maintain a friendly demeanor with all customers
  • Communicate with outside sales personal and companies
  • Order parts we do not have in stock