0d003252-a144-41dd-a247-f2aa5a526ae3

Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service role where I can utilize my education and experience to add immediate value to an organization.

Employment history

May. 2020 – Present
North Zoraida, Nebraska
Cosmetologist, Cartwright-Gottlieb

  • Clean and sterilize scissors, combs, clippers, and other instruments.
  • Cut and trim hair according to clients’ instructions and/or current hairstyles, using clippers, combs, hand-held blow driers, and scissors.
  • Drape and pin protective cloths around customers’ shoulders.
  • Question patrons regarding desired services and haircut styles.
  • Clean work stations and sweep floors.
  • Record services provided on cashiers’ tickets or receive payment from customers.
  • Keep card files on clientele, recording notes of work done, products used and fees charged after each visit.
  • Stay informed of the latest styles and hair care techniques.
  • Suggest treatments to alleviate hair problems.
  • Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
  • Restocked linen and laundry in all areas of the spa.
  • Transported soiled linens to the laundry facilities.
  • Schedule client appointments.
  • Measure, fit, and groom hairpieces.
  • Recommend and sell lotions, tonics, or other cosmetic supplies.
  • Provide face, neck, and scalp massages.
  • Shampooed, conditioned and blow dried clients’ hair.
  • Update and maintain customer information records, such as beauty services provided.
  • Demonstrate and sell hair care products and cosmetics.
  • Bleach, dye, or tint hair, using applicator or brush.

Aug. 2010 – Dec. 2010
Wilkinsonton, Georgia
Cashier, Emard-Cartwright

  • Count money and make bank deposits.
  • Maintain food and equipment inventories, and keep inventory records.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

Feb. 2007 – Mar. 2007
New Lucrecia, New York
Receptionist, Kuhic-Koelpin

  • Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
  • Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
  • Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
  • Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
  • Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
  • Prepare detailed budgets and financial reports for properties.
  • Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
  • Clean common areas, change light bulbs, and make minor property repairs.

Education

Nov. 2013
GED

  • North Barrows University – South Hugh, Wyoming

Skills

Costumer Service
Skillful

Technical Skills
Skillful

Dexterity
Skillful

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Talented, progressive, licensed Stylist with over 25 years of experience working in high-end salons, Chair rental salons and out of home.  Expert in women’s and Men’s cuts, color, and style including up do’s, highlights, and treatments. I work very well with others. I have been organized in running my own business successfully. I think I would be a great asset to your team in assisting in Guest Services. 

Employment history

Cosmetologist, Schinner and Sons. Allaport, Mississippi
Aug. 2013 – Present
  • Cut and trim hair according to clients’ instructions and/or current hairstyles, using clippers, combs, hand-held blow driers, and scissors.
  • Keep card files on clientele, recording notes of work done, products used and fees charged after each visit.
  • Perform clerical and administrative duties such as keeping records, paying bills.
  • Order supplies.
  • Recommend and sell shampoo, conditioners, or other cosmetic styling supplies.
  • Sterilize equipment and clean work areas.
  • Remove body and facial hair by applying wax.
  • Keep records of client needs and preferences and the services provided.
  • Restocked linen and laundry in salon.
  • Performed inventory and restocking assignments as necessary.
  • Handle guests calmly and professionally.
  • Schedule client appointments.
  • Bleach, color, or tint hair, using applicator or brush.

Cosmetologist/ Chair Rental, McGlynn, Cormier and Denesik. East Delphiaside, Oregon
Jun. 2005 – Nov. 2005
  • Keep work stations clean and sanitize tools such as scissors and combs.
  • Cut, trim and shape hair or extention hairpieces, based on customers’ instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
  • Analyze patrons’ hair and other physical features to suggest hair styles.
  • Schedule client appointments
  • Bleach, color, or tint hair, using applicator or brush.
  • Update and maintain customer information records, such as beauty services provided.
  • Operate cash registers to receive payments from patrons.
  • Develop new styles and techniques.

Education

Bahringer College, Armandberg, Vermont
GED, Youth Ministry, 1999

Murray College, New Lesleychester, Texas
Cosmetologist License, 1993

Langworth College, North Brunofurt, Delaware
GED, Psychology, 1993

Heathcote Academy, Port Janellahaven, Washington
GED, 1992

South Tennessee College, Arturotown, Pennsylvania
High School Diploma, Nov. 1992

Skills

Customer Service
Experienced

Sales
Experienced

Book keeping
Experienced

Managing business
Experienced

Labor
Experienced

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Highly-motivated focused professional with 2 years of experience with assembly manufacturing and production process.  Adept at identifying and implementing shop floor process optimization and control methods to eliminate turn-backs to reduce overall assembly costs.  Quick to grasp concepts and job skills with a profound ability to work well under pressure.

Employment history

Cosmetologist, Wyman-Rolfson. Billmouth, Arizona
Feb. 2020 – Present
  • Analyze patrons’ hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
  • Cut, trim and shape hair or hairpieces, based on customers’ instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
  • Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.
  • Operate cash registers to receive payments from patrons.

Assembly, Rogahn-Balistreri. Port Gemma, Texas
Jul. 2015 – Nov. 2015
  • Assemble parts or units, and position, align, and fasten units to assemblies, subassemblies, or frames, using hand tools and power tools.
  • Position, align, and adjust parts for proper fit and assembly.
  • Attach name plates and mark identifying information on parts.
  • Disassemble units to replace parts or to crate them for shipping.
  • Inspect, test, and adjust completed units to ensure that units meet specifications, tolerances, and customer order requirements.

Education

The Rhode Island Academy, Bogisichview, Iowa
Cosmetology, Dec. 2013

East Rohan, Russberg, Michigan
Medical Asst/Cardiac Tech, Sep. 1994

Skills

Assistant Manager
Experienced

Manager
Experienced

Small arms protective inserts assembly
Experienced

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

I’m 59 years old.  I’m highly educated and self-motivated; point me at a problem and I’ll handle it.  I understand myself and in that knowledge I know others.  I am a skilled observer who listens and watches first, then upon reflection, I make reasoned, appropriate decisions. Whatever job you have available I am confident that I can perform the necessary duties to mutual satisfaction.  

Employment history

Cosmetologist, Hamill-Ernser. East Ela, North Carolina
May. 2019 – Present
I am a licensed, self-employed Missouri cosmetologist.  I see customers by appointment.  I offer haircuts, styling and chemical services.  

Salesperson, Mueller Group. Feeneyland, Hawaii
Sep. 2013 – Aug. 2014
I sold supplies to cosmetologists for use in professional hair salons.  I also conducted classes and training regarding service techniques and applications.  

Attorney, Rice-Hammes. West Francis, Wisconsin
Apr. 2001 – Oct. 2001
I was an attorney in general practice.  

Education

Ziemann Academy, Schmelerfurt, Massachusetts
J.D., Law, Nov. 1994

Stark Institute, Rolfsonview, Tennessee
Bachelor of Arts, English, Oct. 1991

Western Dickens, Brakusmouth, Nebraska
High School Diploma, Jul. 1979

Skills

Public Speaking
Experienced

Education Instructor
Experienced

Communications
Expert

Pubic Relations
Experienced

Salesman
Experienced

Legal Research
Expert

Technical writing
Expert

cosmetologist

  • Experience with extensions.

cosmetologist

  • Providing beauty services to customers. 
  • Being knowledgeable in the products and making educated recommendations. 
  • Overseeing the social media page for the local salon 
  • Providing exceptional customer service both in person and over the phone. 
  • Scheduling and organizing appointments. 

cosmetologist

  • Providing customers with beauty services, such as shampooing, cutting, colouring, styling hair, massaging and scalp treatments.
  • Building and maintaining good customer relationships.
  • Shampooing hair, cutting and styling hair, and shaving heads.
  • Massaging faces and necks.
  • Consulting with clients to confirm what they want.
  • Reviewing the appointments schedule and being prepared for a client before they actually arrive. 
  • Cleaning the work area after a client has left.

cosmetologist

  • I work with other stylist to assist wedding parties, spa parties, etc.
  • Receive payment from customers and document the services performed.
  • Order supplies and restock.
  • Attend classes to learn the latest styles and techniques.
  • Recommend and sell hair products, facial lotions, etc.
  • Explain at home care to customers and answering questions they might have.
  • Greets all customers positively to provide a friendly impression of the spa.

cosmetologist

  • Cut, trim and shape hair based on customers’ instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
  • Bleach or color hair using applicator or brush.
  • Shape eyebrows and remove facial hair, using wax or tweezers.
  • Bleach or color hair using applicator or brush.
  • Always learning new techniques

cosmetologist

  • Operated as a Cosmetologist with a license issued by the Oklahoma State Board of Cosmetology and Barbering while I rented the business in which I was responsible for. Responsibilities included, but were not limited to: 
  • Maintaining a sanitary work environment for clients as well as the others I worked alongside.
  • Performing satisfactory services on clients.
  • Managing finances for the business I was in charge of.

cosmetologist

  • 用水，乳霜或乳液清潔客戶的皮膚。
  • 展示如何正確清潔和護理皮膚，並推薦護膚方案。
  • 治療面部皮膚保持和改善其外觀，使用專業技術和產品，如果皮和面膜。
  • 提供面部和全身按摩。
  • 色調的睫毛和眉毛。

cosmetologist/ owner

  • Provide custom color and styles for clients
  • Manage receipts and transactions for records
  • Hire staff and assistant(s)
  • Create and manage website

cosmetologist

  • Shampoo, cut, color and style hair
  • Hair removal
  • Scheduled appts
  • Maintain all rulesregulations by TDLR 

cosmetologist

  • Advise clients about proper colors and types of makeup and instruct them in makeup application techniques.
  • Provide cosmetic services such as skin care cosmetics, hair styling, manicures and pedicures.
  • Determine which products or colors will improve any clients’ skin quality and appearance.
  • Sketch detailed drawings of apparel or accessories, and write specifications such as color schemes, construction, material types, and accessory requirements.

cosmetologist

  • Building and maintaining good customer relationship.
  • Consulting clients to resolve their skin &hair issues and develop healthy skin & hair regimens.
  • Managing scheduled  and walk-in clients.
  • Handling customer queries using multi-line phone
  • Suggesting cosmetics for specific skin conditions 

cosmetologist

  • Major Body Waxing
  • Facials
  • Body Wraps
  • Steam Bathing
  • Ensures all client’s comfort
  • Maintains all rulesregulations by TDLR 

cosmetologist

  • Schedule and confirm appointments for clients, customers, or and other cosmetologists.
  • Perform general duties, such as ordering supplies.
  • Providing facials, wraps, scrub and waxing services.
  • Promote a welcoming and relaxing environment for our clients with the highest regard to customer service.

cosmetologist

  • Performed a variety of services: cuts, styling, perms, colors, skincare,makeup, manicures, pedicures, artificial nails, waxing, etc.
  • Managed bookkeeping: accounts payable/receivable
  • Answered multi-line phone system
  • Managed marketing of salon services and products
  • Managed and maintained retail inventory
  • Processed transactions: cash, check, & credit cards
  • Set up exhibits, displays and manned booths at cosmetology conventions.

cosmetologist

  • Develop new styles and custom treatments for each client.
  • Maintain client records as well as schedule appointments.
  • Keep work station clean and sanitize tools according to Minnesota State Laws.
  • Keep a professional relationship with each client encountered.
  • Trained new cosmetologists according to Cost Cutters Standards.

cosmetologist

  • Independant hair stylist at a busy high end salon providing various color/cutting and nail services
  • Responsible for booking all clientele by telephone and in person
  • Provide clean and comfortable enviornment for clients while giving excellent services
  • Maintain a professional attitude and appearance at all times in and out of salon to represent the salon in a positive way

cosmetologist

  •   Customer service/ building customer relationships 
  •   All bookkeeping for myself 
  •   Marketing
  •   Appointment making/ phone calls for myself and coworkers
  •   Inventory/stock
  •   Sales

cosmetologist

  • Cut and trim hair according to clients’ wants and needs, using scissors, clippers, combs and hand held blow driers.
  • Demonstrate how to style clients’ hair and recommend the proper hair products accordingly.
  • Stay informed on the latest hair styles, hair care techniques, and fashion trends, ex. hair styles, colors, make-up and products.
  • Greet the clients, keep card files on clientele, record notes of work done, products used and sold after each visit.
  • Stock supplies, stay familiar with products, sale products, clean and sanitize work area. 
  • Promoted sales of Kenra, Big Sexy line, it’s a 10, American Crew, Redkin, Aveda, Matrix, Paul Mitchell, Joico, Nioxin, Gold Well and more.

cosmetologist

  • Establish standards for personal performance and customer service.
  • Coordinate a variety of services such as garbage removal and waste control.
  • Resolve customer complaints or answer customers’ questions regarding policies, procedures and grant good costumer service.
  • Formulate custom hair color for client’s natural hair and extensions

cosmetologist

  •  Providing customers with beauty services, such as shampooing, cutting, colouring, styling hair, etc. 
  •  Promoting a positive work environment. 
  • Performing pedicures and manicures. 
  •  Consulting clients and keeping up with their appointments.
  • Making sure that clients are comfortable in their surroundings.

cosmetologist

  • Perform clerical and administrative duties such as keeping records, paying bills.
  • Recommend and sell shampoo, conditioners, or other cosmetic styling supplies.
  • Restocked linen and laundry in salon.
  • Handle guests calmly and professionally.

cosmetologist

  • Rotated between styling, spa front desk management and monitoring reservation room
  • Tracking and efficiently managed client flow throughout the spa
  • Analyzed clients hair conditions to make proper and appropriate decisions for recommended product and hair care methods.
  • Verified end-of-the day reports against cash and credit profits. 

cosmetologist/barber

  • Restock linen and laundry in all areas of salon.
  • Also aside from normal job in salon, I helped retail workers with cleaning, restocking, customers, organization and greetings.
  • Responded to customer inquires in a friendly and professional manner
  • Working a flexible schedule to accommodate salon needs

cosmetologist

  • Keep work stations clean and sanitized.
  • Use of special chemical solutions and equipment.
  • Demonstrate how to clean and care for skin, hair, and nails.
  • Recommend and sell all beauty supplies by using demonstrations on clients, giving samples, and sharing professional experience.

cosmetologist

  • Maintained a Relationship with 30 long term clients while handling up to 6 walk-ins a day
  • Providing comprehensive treatment such as repairing, styling,coloring for all types of hair
  • Discussed needs with clients for body and scalp treatment
  • Assisted with basic book keeping needs such as filing and maintain client records
  • Basic administration duties handling all credit and cash payments, answering the phones booking my own clients
  • Maintained a calm,professional and fully functional facility at all times
  • Informed clients and guest of spa services,programs and activities over the phone and in person

cosmetologist

  • Provide hair and makeup services using the most up to date technology.
  • Work one on one with clients and for events such as weddings and formals.
  • Built enduring client relationships and a thriving customer base of repeat and referral business.
  • Helped plan and launch special events, creative promotions and social media marketing campaigns that brought in scores of new clients while strengthening relationships with existing customer base.