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Andrew Smith

Professional Summary

Creative, dedicated, insightful professional who served in the United States Navy. My professional and personal experience has positioned me into a highly organized and efficient team player in all environments and with individuals at all levels. Passionate and adaptable to any team’s overall mission. Aiming to leverage my skills to successfully fill the role at your company that will provide both continued personal and professional growth.

Employment history

Amazon FBA Seller, Fisher and Sons. Runolfsdottirland, Delaware
Sep. 2017 – Present
  • Negotiate prices with product distributors to maintain optimal inventory levels, budgets, and profits.
  • Achieve sales goals and increase revenue and profits through online selling platforms through effective strategy development and assessments.
  • Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.

Content Manager, Hilll-Beatty. West Caseystad, Washington
Dec. 2019 – Feb. 2020
  • Administrated the creation and publishing of relevant, original, high-quality content.
  • Created a regular publishing schedule and promoted content through social advertising.
  • Knowledgeable of various tools to manage content appropriately.
  • Integrated all channels of marketing (YouTube, Instagram, Facebook, Pinterest, and Twitter)
  • Responsible for overseeing all social advertising campaigns. 

Business Catering Delivery Driver, Beatty-Batz. Mayerborough, Montana
Nov. 2018 – May. 2019
  • Scheduled and received food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Kept delivery service vehicle and delivery area clean and organized while adhering to principles of sanitation and safety in handling food and equipment.
  • Maintained a neat, well-groomed appearance including impeccable hygiene, hair restraint, and other company standards. 
  • Provided quality customer service through positive and professional interaction with customers in person or by phone.
  • Took initiative to find extra deliveries when scheduled deliveries were completed. 

Artist Liaison, Wolff, Willms and Mohr. Lake Ron, Missouri
Jan. 2017 – May. 2017
  • Directly responsible for artist compounds and VIP areas for 50+ artists and their guests during both 2 and 3-day festivals. 
  • Direct contact person between all artist managers and production teams. 
  • Performed inventory control checks by handling supplies, maintaining stocks, updating records, receiving deliveries, and detecting discrepancies between stocks and records. 
  • Set up event facilities and equipment and organized supplies for hospitality and beverage for 15,000+ person festival(s) with efficiency and accuracy. 

Front Desk Assistant-Junior Manager, O'Conner-Hills. Port Hoytmouth, Wisconsin
Nov. 2015 – Aug. 2016
  • Handled scheduling to ensure proper staffing for high-volume shifts and seasonal promotions. 
  • Managed inventory control processes to restore back stocks, control costs, and meet client needs while maintaining clothing and accessory levels on the sales floor.
  • Interpreted and communicated work procedures and company policies to staff.
  • Coordinated activities with other supervisory personnel or with other work units or departments.
  • Addressed problems with customers to promote quick and successful resolution.
  • Provided excellent customer service, driving membership loyalty and increasing customer satisfaction rates. 

Photographers Agent Coordinator, Kautzer-Nitzsche. New Garretfurt, Rhode Island
Dec. 2015 – Mar. 2016
  • Expertly created and maintained scheduling and event calendars for 6 employees.
  • Communicated and followed-up on internal task assignments, including still photo and video deliverables to various internal departments. 
  • Managed the company’s website and social media handles.
  • Served as a production assistant for special events as well as photo and video shoots. 

Education

Northern Alaska Academy, South Queenie, Alabama
Bachelor of Science, BA-Sports Management, Jun. 2015

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Leadership








Problem Solving








Organized








Creative Thinking








Oral and Written Communication








Customer Service








Active Listening








Adaptability








Teamwork








Social Media








e7e20654-d1e0-40f4-9fad-19d6bf9846cc

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

I studied mechanical science to pursue internships in this field, which can be summarized as directing and coordinating the activities of the technical staff involved in the design, manufacture, modification or testing of aluminum carpentry, I then integrated customer service starting as a customer advisor with the ability to guide customers and resolve their concerns and complaints then monitor the work of customer service employees to ensure compliance with quality standards, deadlines and appropriate procedures, correct errors or problems and develop or update procedures, policies or standards.

Employment history

Content Manager, Sipes-Barrows. West Trevor, Illinois
Jun. 2019 – Present
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Evaluate employees’ job performance and conformance to regulations and recommend appropriate personnel action.
  • Develop or update procedures, policies, or standards.
  • Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.

Customer Advisor, Daugherty, Bauch and McGlynn. Lake Peggiefurt, Alaska
Jun. 2018 – Sep. 2018
  • Apply the techniques of processing a contact in remote customer relationship
  • Welcome and take care of your interlocutor
  • Process requests remotely (multi-channel)
  • Use tools dedicated to remote customer relations (front, middle and back office)
  • Manage difficult situations (front, middle and back office)
  • Ensure written customer relations work (mail, email, SMS, chat,…)

Education

Eastern Bartoletti University, New Cassy, North Carolina
High School Diploma, Mechanical science and technology, Nov. 2015

Skills

arabic

English

Francais

01c78d55-df54-4428-8215-09aec4bc12fd

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

A specialist with 5 years’ expemence in media agencies, I am eager to continue developing in this sphere. Ability to work both in a team and independently, self-motivation, and goal orientation are in the list of my professional features. I understand, that for this position I need more knowledge, but I am a quick learner and easily can combine learning and working. Working under deadline and pressure are regarded as only another source of motivation. Looking for a challenging position in a company which is interested in active and prospective employees.

Employment history

content manager, Casper Inc. Damienside, Indiana
Jun. 2017 – Present
  • writing and developing content for sites
  • editing existing product product / services descriptions and representations on the customer sites
  • posting articles
  • finding photos for products / services
  • landing page creation

Content manager, Wyman and Sons. West Arlena, Delaware
Mar. 2015 – Aug. 2015
  • writing unique texts
  • editing finished texts on sales of company services
  • placement of advertisements on the Internet
  • administration of company site

supervisor, Ondricka Group. South Henriette, Montana
Nov. 2014 – Jan. 2015
  • selection and training of promoters
  • checking the work of promoters
  • reporting to the customer

Education

Western Prosacco, Cedricton, Idaho
Master of Science, Standardization, certification, quality control, May. 2013

Skills

Coreldraw

Adobe Photoshop

CSS

HTML

content manager

  • Coordinating with the CMS team to ensure correct content is uploaded on the websites 
  • Quality control and proof reading to ensure website sanity
  • Mentored, trained, and onboarded peers into enterprise culture and processes.

content manager

  • Execute promotional site updates with aggressive timelines for 30+ brands.
  • Ability to foresee areas of escalation and address them with urgency.
  • Coordinate finalized content for 14 website launches.
  • Collaborate with internal SEO and UXUI designers to conceptualize quality content.
  • Compile training documentation for internal and external stakeholders.
  • Achieved 49% revenue growth YoY ($7.3MM > $10.9 MM) on a women’s denim brand.
  • Executed high-grossing online promotional events on Good Morning America, Black Friday etc.

content manager

  • Creating Internal Communications Content in the form of e-mailers, magazine, and newsletters
  • Internal and external campaigns
  • Event mailers and messaging
  • New portals launching
  • Creating web content
  • Creating social media content 
  • Preparing copy for FAQs, product descriptions and guided help

content manager

  • Adapt  instructional materials to meet students’ varying needs and abilities
  • Create marketing relevant content for the company to target a larger audience for its products.
  • Managing digital marketing activities, database, email, social media and/or display advertising campaigns.
  • Highly creative with experience in identifying the target audience and devising digital campaigns that engage, inform and motivate.

content manager

  • Assisting Edit in conceptualizing, Identifying, and managing YouTube-specific videos.
  • Managing channel and content strategy.
  • YouTube video marketing and optimization.
  • Engaging channel audience on a day-to-day. 
  • Managing assets and paid marketing on YouTube. 
  • Generating analytics reports on video performance skills.
  • Knowledge and aptitude on digital marketing.

content manager

  • Tell the story of Movement Mortgage as a company through social media, public relations and internal marketing content.
  • Lead a team of social media content creators to plan, create and distribute storytelling content to increase brand awareness.
  • Work closely with multiple stakeholders from loan officers to the C-suite in order to galvanize an idea into a living, breathing campaign to educate our audience as well as spread the story of Movement. 
  • Build relationships externally and internally to recruit and retain employees as well as curate content for campaigns.
  • Write and edit press releases, internal executive memos, social media captions and copy as needed for projects such as our impact report or other marketing collateral.  

content manager

  • Fill the site with the appropriate products and information.
  • Search for needed suppliers and products.
  • Coordinate with beIN SPORTS France and USA in video content
  • Achievement of the Meffys and the Mobies awards 

content manager/creator/cinematographer/editor

  • Content Management 
  • Send beIN SPORTS BPL Broadcast schedule to BPL website
  • Solve and follow up any technical issue reported from Customer Service and Editorial Teams
  • Attach videos with their relevant articles and see to the social media section 

content manager

  • communicating with clients
  • searching for content
  • creating and publishing relevant content
  • processing photos 

content manager

  • Check and publish articles
  • Send weekly Catch-Up Schedule and Promo schedule to the Editors
  • Check and update video content: date, title, Geo-Block, competition and ensuring relevant data and content is functioning appropriately on the website
  • Observe the highlights to ensure consistency with standard guidelines 
  • Monitor live stream specifically during large scale events on both devises and website  
  • Communicate and follow up via email with the relevant team/s to trouble shoot any discrepancies on the website or the apps
  • Barclays Premier League Weekly Schedule 

senior content manager

  • Managed the social media pages of the organisation
  • Regularly updated the blog section
  • Worked on presentations and guided the creative teams on designs
  • Worked closely with the client servicing team on making each event a blockbuster one
  • Learnt the art of copywriting
  • Worked closely with the team at the brainstorming sessions to crack different event themes each time
  • Drafting scripts for the emcees at the event

content manager

  • Develop content strategy aligned with short-term and long-term for customers
  • Instrumental in creating and publishing self help guide content for the external customers
  • Used content management systems to analyze website traffic and users engagement metrics
  • Stay up-to-date with developments and generate new ideas to draw audience’s attention
  • Manage content distribution to online channels and social media platforms to increase web traffic
  • Collaborated with various teams internally to create content that are aligned to the product.
  • Instrumental in transition of using authoring tools such Adobe Adobe RoboHelp , WordPress, Adobe Framemaker

content manager

  • We help individuals in the property market find their ideal home, land or commercial property. Our goal is to empower consumers by providing the most relevant information in the market today.
  • We provide individuals direct contact with developers, agents, Simultaneously we help brokers and developers connect to millions of prospective buyers previously beyond their reach.
  • Strategic Consulting, including business plan & sales strategy development.
  • Responsible for creating, improving and maintaining content of the product positions on the website.

content manager (seo, web, social media)

  •  Handling all content creation for the Website 
  •  Successfully writing 200 to 700 word documents for each services offered 
  •  Ideating and creating compelling content to drive leads and subscribers 
  •  Creation of Brand Recognition and Value 
  • Prepare or edit organizational publications for internal and external audiences. 

content manager

  •  Creating Social Media Content in the forms of Tweets, Facebook and LinkedIn posts. 
  •  Responsible for creating, editing, posting, updating and managing seller facing content 
  • Job involves researching, sourcing, writing and editing content to be published for sellers. 
  • Understanding operational policies, processes and convert them into training/learning content in multiple formats, including but not limited to website, Audio/Video, Classroom/online training.
  • Crafting and sending out email newsletters, announcements, promotions and campaigns.
  • Conducting ongoing usability tests to gauge content effectiveness. Gathering data and handling analytics and to recommendations based on results. Working with owners of content to revise and measure content goals.
  • Manage discussion posts, social media handles and to make sure that the posts are in keeping with guidelines & law.

content manager

  • Press release writing
  • Web Content Management, wordpress
  • Assisted in PR activities at the organisation and worked closely with the VP Content and PR
  • Sending out monthly e-mails and newsletters to the partners

content manager

  • writing unique texts
  • editing finished texts on sales of company services
  • placement of advertisements on the Internet
  • administration of company site

content manager

  • Search for product information from different sources
  • Sorting and structuring information
  • Increasing the uniqueness of information
  • Working with Photoshop

content manager

  • Furnished content for use of the company and clients.
  • Did the necessary keyword and topic research for content.
  • Edited content as necessary.
  • Managed the social media pages at the company along with regularly updating the blog section 

content manager

  • Writing a weekly average of 3 or more articles.
  • Promoting articles on various Social Media platforms. 
  • Performed peer review work to ensure quality standards. 
  • Developed  and managed the flow of  content coming in from other featured writers ( editing, proof reading and overseeing additional editorial related aspects)

content manager

  • Administrated the creation and publishing of relevant, original, high-quality content.
  • Created a regular publishing schedule and promoted content through social advertising.
  • Knowledgeable of various tools to manage content appropriately.
  • Integrated all channels of marketing (YouTube, Instagram, Facebook, Pinterest, and Twitter)
  • Responsible for overseeing all social advertising campaigns. 

content manager

  • Evaluation of beaches on site according to a standardized procedure
  • Collection of data through videos and pics and conducting interviews with locals in German, Spanish and English
  • Editing of photo and video material with Adobe editing tools Lightroom and Premiere
  • Implementation of Backlink campaigns

content manager

  • Experience with managing content across all platforms, including email and social media.
  • Experience with tracking web analytics to analyze website traffic and users engagement metrics.
  • Experience with optimizing content according to SEO.
  • Experience with managing content distribution to online channels and social media .
  • Creativity and the ability to develop original content.

content manager

  • Provide project management support for digital campaigns including web development, video content and marketing emails. 
  • Track project status and report updates in weekly executive meeting. 
  • Oversee daily maintenance and development of 4 distinct web properties.
  • Ownership of communication across a cross-functional team to propose creative solutions and ensure client, creative and digital needs are fulfilled.

content manager

  • Create strategic content to feed communication platforms.
  • Research and analysis of Real Estate content across regional and national communication platforms. 
  • Monitor and review of content across company’s web platforms.
  • Created / translated engaging lifestyle articles that appeal to a wide audience interested in travel and tourism around Sri Lanka.

content manager

  • Responsible for a proofreading team of five members
  • Ensure that articles submitted by freelancers are reviewed and proofread efficiently
  • Meet varying client expectations for blogs and other website content 
  • Responsible for handling content for US clients
  • Uphold standard quality in all articles 

content manager

  • writing and developing content for sites
  • editing existing product product / services descriptions and representations on the customer sites
  • posting articles
  • finding photos for products / services
  • landing page creation