consultant Archives

Listen to customer requests, referring to the policies of the company and try to solve their concern in a efficient and clear manner within the provided time limit.
Provide assistance for customers with refund and billing requests.
Conduct primary research online and in stores
Effectively work as a team to finish the project within the time constraint

Business Requirement Gathering & Fulfillment: Assessing & identifying business related development needs of employees, groups and the firm. Facilitating organizational development programs and processes (on-going as well as ad- hoc) and enhancing organizational effectiveness through business operational & process improvements.
Key Account Management: Playing an integral role in directing new business pitches and focusing to expand the network of clients to generate maximum targeted proposals. Exploring new avenues by understanding existing outsourcing protocols and prospected new contracts & key accounts while working closely with all aspects of the business to gather product and channel insight to maximize profit margin.
Business Transformation: Obtaining enterprise intelligence by performing transformation planning along with resolving complex business issues and implement appropriate solutions. Developing training solutions combining process, organizational and technology to support the strategic direction of the company
Training & Consulting Program Change: Ensuring the on-time Design & Delivery of talent development programs within quality parameters. Monitoring the on-track formulation & execution of training modules in close consultation with top management. Applying latest train methodologies for amending, redesigning & revising corporate training sessions.
People Management: Harmonizing with departmental heads, chief operations officer, change champions, clients, stakeholders & business unit heads to discuss on developed training modules and evaluate change readiness and follow ups. Assisting existing & new clients in change impact mitigation to ensure the timely delivery of client communications on various projects.
Relationship Management: Locating, defining, negotiating effective business relationships with a focus to explore business prospects after analyzing deal requirements and financial & market position of the potential partner / client. Forging and continuing strong working networking with high- profile clients and business partners

Configuring and testing of Speedtronic MarkVIe control system
Upgrading the legacy network (Allied Telysis) to Cisco switches (NetworkST4.0) Architecture
Design of Network Topology and configuring the network switches, routers accordingly for project requirements
Upgrading and testing of Cimplicity screens
Supporting the FAT and commissioning
Configuring and testing of third-party communication protocols like OPCDA, OPCUA, Modbus & GSM
Configuring and testing of Proficy and PI Historian

Assistance in Product Demo, Project Transition and Presentation for Client Meetings and other Stakeholders.
Responsive Website development Angular 2, 4. Cross-platform Mobile application development for iOS and Android using Appcelerator Titanium (XML, CSS and JavaScript) And Swift for native iOS Applications. Creation of Restful API’s using NodeJS, ExpressJS.
Connecting and reading data from external scanning device like Honeywell Sled with iPad using Swift and Captuvo
Deploying Web site on traditional servers and clouds, distribution of mobile apps on Google Play, Apple App Store and MDM like MobileIron.

Responsible for developing and spearheading teams that handled the software development life cycle for 30+ products as Web and Mobile Applications, from Planning to Deployment.
Working with Product Owner/Client in Understanding the Business Requirements.
Product management by closely working with Development Teams, Designers, Solution Architects and support staff to develop and manage new solutions.
Preparing Project Plan, Work and Effort Estimation, Documentations, Deciding Technologies and Platforms and handling weekly status meetings.
Implementation using SCRUM framework and Agile techniques. Daily SCRUMs and keeping follow-ups on the development tasks.
Point of Contact between the PO/Client and Development Teams.
Guidance in implementations and making sure tasks are achieved within deadlines

Pig farmers in Ashanti region were affected by a wave of outbreak of African Swine Fever(ASF) which resulted in 21 farmers loosing 5,620 pigs by December 2017. The farmers decided to petition the Government of Ghana to pay compensation for the loss of business
Prepared a technical report on the 2016 outbreak of African Swine Fever to the Parliament of the Republic of Ghana in September 2017
Prepared a supplementary report to the 2016 outbreak of African Swine Fever in Ghana covering the period June 2016 to June 2019. It was submitted to the Parliament Select committee on Food, Agriculture and Cocoa Affairs on 3rd December 2019
Determined appropriate standards to resolve all business process issues.

Maintain Project Plans and co-ordinate with Project coordinators.
Understanding process requirement and delegating the work to the team.
Manage various activities in terms of Monthly Financial – data collection, Analysis, consolidation and presentation
Full accurate and on time execution of standard Project Management processes.

Ensuring proper installation of operating systems or appropriate software.
Escalating and communicating in a timely fashion the status of emergency/expedited changes and problems with IT and business stakeholders including executive management.
Worked with vendor to establish process controls and data systems to improve the submission of daily ad hoc configuration changes by suggesting changes to vendor run procedures, establishing checks and balances within the organization, and creating deadline criteria for execution.
Assisted team members to improve quality of processes

Read corporate reports and calculate ratios to determine best prospects for profit on stock purchases and to monitor client accounts.ntire project
Logged and prioritized all Requests for Change (RFCs) with all required information to an appropriate standard and presented the daily and weekend FSCs (Forward Schedule of Changes)
Prioritize and schedule tickets and issues. Record, track, and document the help desk request problem-solving process (including all successful and unsuccessful actions taken). Ensure final resolution of the issue.
Creating and updating Remedy tickets for change management to document monitoring and recovery steps. Capturing change follow-ups and completing formal post implementation reviews.

Coordinated activities by change management, business continuation, vendor management and configuration management for return to service and assure 24/7 service availability.
Communicated and work with Project Manager to define metrics, performance goals and risk analysis.
Assessed, planned Change Management process. Represented weekly Change Advisory Board (CAB) meeting and facilitated stakeholder analysis & impact assessment.
Chairing and managing weekly Change Advisory Board (CAB) meetings and Daily Service Review (DSR) meetings. Ensures that all CAB meetings are scheduled and facilitated effectively, including the timely generation and distribution of meeting agendas and minutes
Shared leadership responsibilities in Project Management Life Cycle (PMLC) in document consolidation exercise among the team including different tasks identified.
Monitored to ensure integrity and liaised with the QA for testing teams for bug and defect tracking.
Act as the key point of contact for the client on all matters relating to change management, facilitated meetings as appropriate and ensures all relevant documentation is available at client meetings.

Responsible for sales of dental and medical equipment over a three state territory.
Worked with large government and national accounts.
Met or exceeded quota annually.
Analyzed collected data about developed substancies and presented them briefly

SCRUTINY OF KYC DOCUMENTS.
KYC PROCESS (DATA ENTRY AND REGISTRATION OF KYC ON KRA PORTALS).
COORDINATING WITH BRANCHES AND RM’S TO GET RECTIFIED DOCUMENTS.
WORKING WITHIN TATS ON CRMS.
CREATING MIS REPORTS ON MONTHLY BASIS.
SOLVING IN QUERIES CASES OF INDIVIDUAL AND NON INDIVIDUAL ACCOUNTS.

Developing and adapting the company vision to the changing business environment.
Defining the company goals for the short, medium and long term.
Coordinate with other divisional heads to implement these corporate goals.
Work with the Marketing department to ensure that the marketing and branding initiatives are efficient and effective.

Writing of reports in accordance with firm and professional standards and in accordance with the requirements of the project.
Mentoring, guiding & leading the other team members to the project completion.
Conducting technical training sessions.
Developing & maintaining professional relationships with teams globally.

Conducted market research to attract clients in new territories
Generated $500,000 in sales during 2018 to surpass quota by 35%
Prepared and delivered over 120,000 sales presentations per 1 week to sell new advertising programs
Presented ‘live,work and play’ advertising campaigns to clients for approval or adjustment

International Voice Process, assisting US customers for technical support of McAfee Antivirus
Consultant responsible for understanding business requirements and providing solution to build reports in Data Mart application
Project built on PL SQL, Unix Shell Scripting and Autosys
Implemented DevOps using Jenkins, JUnit & Sonar Cube

Leading web services team of size 4.
Develop and enhance critical application features.
Handle client calls and collaboratively works with other teams.
Mentor team members.
Continuously improve on best practices.

Worked on business transformation projects & designed end to end solutions for Procure to Pay.
Lead multiple end to end SAP S4 HANA implementation projects for business processes related to Procurement/ Inventory Management/ Warehouse Management.
Experience of implementation in multiple domains like PGR, Metals & Ortho-Equipment.
Involved in pre sales activities.
Gained basic knowledge of SAP Ariba.

Developed User interfaces for Retail Applications with the latest Front End Technologies like Angular 8.
Performed product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
Written tested and documented JavaScript, HTML and CSS.
Made design and technical decisions for Angular projects.
Developed application code and unit test in the Angular, Rest Web Services and Python technologies for the Application Development Center.
Ensured high performance of the Angular.

Facilitated Scrum rituals (Sprint Planning, Backlog Grooming, Standups, Sprint Review, Retrospective).
Delivered two complex projects in 6 months- Project with complexity on Service Request workflow design in ServiceNow and catalog page customization,
Integration using Static WSDL, Scripted Web Service & Asynchronous response.
Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including life, investments ,

Accountable for delivering client engagement outcomes and exceeding client expectations in partnership with other consultants.
Accountable for the successful design & delivery of Transformational Leadership Programs that delivered a 5x ROI back to the Company.
Prepared and designed solutions as payment ecosystem for universities, transport systems and parking concessions.
Presented to 12 universities including all 20+ campuses of UiTM.

Integrated with the FOX end systems using REST, consumed their APIs and wrote data back on their database successfully.
Took individual responsibility in ensuring completion of the Metadata Dashboard module which allowed users to visualise their assigned tasks on an easy to use, user interface.
Implemented a single sign-on functionality for FOX using OKTA, which allowed its users to get access to multiple applications through a single sign in.
Technical support assistant for McAfee Antivirus products.

Installing, Configuring and Managing vBlock converged Infrastructure using native element managers including vCenter, UCS, UIM, Unisphere, Cisco Nexus CLI and fabric manager.
EMC Unified Infrastructure Manager implementation for fully integrated administration/provisioning of compute, network and storage as one complete service offering
Provision and configure EMC VNX Storage Pools, Raid groups, LUNs, Fully automated Storage Tiering ( FAST)Cache and FAST VP.
Design and Implement disjoint layer-2 configuration on the UCS for the VLAN segregation.
Deploying and supporting vCenter Operations Manager based enterprise monitoring solution for Infrastructure Monitoring

Implemented the Water Energy Nexus Initiative in 55 educational institutions spanning 9 states across India.
Conceptualized programs, curriculum, seminars and portfolios that highlighted the complex inter dependency between energy generation and water utilization in rural areas.
Conducted extensive field research to assess inter-state water consumption levels relative to energy utilization, specifically in rural areas with sparse electrical power.
Created Users account and Password using REST API tool.

Involved in end to end Implementation of Oracle Fusion HCM on Various Modules- Absence, Security & WorkFlow.
Worked in Absence Management from scratch to close.
Configured Absence Types, Absence Plans using Fast Formulas.
Created Elements and Work Schedules based on the requirement
Communicated effectively with Clients to determine requirement and technical specifications for Absence and Security implementations
Created customized Job roles, Data roles and Security profiles based on each Client’s requirement
Loaded Role assignment, Absence Balances Work Schedules using HCM Data Loader.

Help customers to growth hair and remove dandruff and others
Recommend and explain the use of shampoo, conditioner, and lotions to soften hair and enhance and restore natural appearance.
Answer customer inquiries regarding Business solution dashboards to resolve problems.
Setup of ELK & Grafana Monitoring stack

Successfully automated infrastructure into one-click setup with the help of Terraform & Kubernetes operator in gitlab.VPC Setup Networking SetupEKS (AWS Elastic Kubernetes Services)RDS DBActive-MQS3 Storage ElasticSearch Service EFS ( Elastic File system )IAM Roles and Policies
Successfully upgraded all Terraform code to Version 12
Setup and installation of helm and tiller
Works on CD and takes care of All Microservices Deployment via Kubernetes deployment, Job and Cron Job.
Participate in New microservices deployment and taking care Environment dependencies (RDS, ES, S3)
Troubleshooting issues related to Microservices Deployment and K8 Cluster.
Responsible for User, Group and Access management of DevOps git’s Repo and branching

Performed Text Analytics and Topic Modelling on unstructured text data using R and Python to identify the various themes and sentiments to help identify issues and pain points of the consumers and thereby enabling the client to understand the focus areas
Part of the team that developed a system in R & SAS leveraging Cognitive and Natural Language Processing techniques to validate the client’s system to classify unstructured text data into conclusive risk categories and suggest possible enhancements
Designed a Risk Ranking model using unsupervised machine learning techniques for identification and classification of Risky Employees in an organization based on TnE data in R
Experience in designing Interactive Visualizations in Tableau to identify focus areas, trends and anomalies in the data

Product Demos
Requirements Gathering and Analysis
Business Requirements Documentation
Functional Specification Documentation
User Story Preparation
Use Case Preparation
Defect Analysis

office works: answer calls. reminding schedules, research and photo/graphic editing
assist co-workers and visitors
maintaining the office organize and clean
basic graphics: making thank you and gift cards, poster/logo

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consultant, business development

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junior consultant

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