consultant Archives

Gathered and documented the requirements by interacting with different business teams.
Experienced in performing the roles of Salesforce.com Admin and Developer in the organization.
Used sales cloud to Maintain Leads, contacts, and opportunities. Used service cloud for maintaining cases and customer support.
Worked on Salesforce.com Web Services APIs- Force.com SOAP and REST based Web Services APIs, the Bulk API and the Metadata API.
Used Salesforce.com developer toolkit including Apex Classes , Controllers and Triggers, Force.com IDE , Migration Tool.
Worked on maintaining, integrating and configuring with Apttus CPQ.
Implemented security and sharing rules at object, field and record level for different users based on Organizational hierarchy.

Worked for multiple international companies to find and recruit top talent for their organizations; industries included IT, Semiconductor, FMCG, Medical, etc.
Recruited positions from engineer to executive, and engaged candidates in depth during recruitment process.
Collaborated with HR and Hiring managers to ensure that the companies’ recruitment needs and goals were met.
Screened and Interviewed candidates; built and maintained a professional network with them.
Provided consultation on career path and industry knowledge, prep interview
Increased client satisfaction from 85% to 95% within 2 years.

Technical voice and chat support for an American Telecommunications Company;
Organized team meetings as per management requirements; and
Experience in communicating verbally with North American and European customers.
Sales Role

Utilize data expertise, business knowledge and technical skills to successfully deliver Data Management initiatives like Customer Master
Development methodologies, standards and best practices
Develop technical architecture designs which support a robust solution including consideration of user requirements, technical requirements, etc.
Creating DQ matrix for Correction at source initiatives
On-Site lead for two team of experienced professional, On-shore/Off-shore way of working
Structuring Governance related approaches i.e. Central versus Federated Governance Model
Creating utilities like Automated/Un-attended deployments, In-house scheduling and monitoring systems around Informatica Usage

Technical track lead for Oracle Weblogic and Oracle Engineered system(Exalogic/Exadata).
Leading a team of 11 resources from Onsite and a single point of contact for customer.
Designing, implementing, and migrating Middleware applications on Oracle Engineered system virtual platform.
Fixing and providing root Cause analysis for Business critical issues on Weblogic application.
Installing and configuring Weblogic on Legacy and Oracle Engineered system platform.
Defining the Backup Strategy and RACI matrix for Oracle Virtual Platfrom.
Designing Solution for Oracle Transportation Management application to Migrate on Oracle Exa Racks.

Tested new students and classified them into suitable courses.
Counseled individuals to help them understand courses and curriculum.
Analysis of export potentials of Trayal Corporation
Financial and Management optimization of several Public Companies

Analysis of the Serbian economy from the aspect of foreign trade and competitiveness – coauthor of project for Serbian Chamber of Commerce and World Bank
Analysis of the competitiveness of the Serbian and Romanian parts of Banat – part of the cross-border cooperation between Serbia and Romania – a project financed by the European Union, coauthor
Project of the National Wholesale Market of Serbia – co-author of the project – financed by the EU
Study on the economic and financial effects of blood processing and blood plasma derivatives – project for Kedrion Biopharma, coauthor of project
“Value – more than a number” conference, a conference in the field of corporate finance and strategic management, held by a professor at Columbia University – Aswath Damodaran
Competitiveness of Serbian pharmaceutical industry – project for the needs of the client Chamber of Commerce of Serbia
Ministry of Trade, Tourism and Telecommunications of the Republic of Serbia – Research of export potential and competitiveness of agriculture and processing industry in Serbia

Support UN peacekeeping missions in operating Electronic Fuel Management System (EFMS-2).
Participate in application deployment and user training in field missions (DR Congo, Somalia, Central Africa) for the successful system deployment and acceptance among the user community.
Analyze data, develop quantitative report and provide visualized results.
Participate in user acceptance testing (UAT) and compile the results to deliver reliable software.

Worked with other consultants to assist British Council Offices in Vietnam to build up and standardise customer service databases.
Prepare reports on students and activities as required by administration..
Executed project management activities such as leading status calls, risk and issue management, escalations, resourcing, invoicing, contract review etc.
Actively supported in mentoring relationships within practice and among clients with the intention to exceed client expectations

Leading a third party cyber risk management program for a global FSI client
Assisted in the selection and tailoring of third party cyber risk management approaches, methods and tools to support delivery of third party cyber risk assessment services
Assisted clients in developing their third party risk management programs, such as risk tiering methodology, risk assessment process flows, risk assessment questionnaires, and reports
Performed ongoing third party risk assessments to help clients identify and evaluate complex business and technology risks related to third parties, and provide recommendations for managing those risks
Executed QA checks being part of quality assurance team ensuring quality client deliverables as per client standard
Trained incoming PMO and supported them in managing program to implement changes in assessment process and reporting
Assured the effectiveness of the security controls of the vendors by reviewing the regulatory and relevant certification reports, such as the annual SSAE 16 report, HIPAA Assessment report, PCI DSS, ISO 27001, ISO 27002 and other appropriate documentation

Create a periodic Ask Me Anything session for scholars on preferred career and business topics.
Communicate with scholars weekly—by telephone, online or email—to keep in touch about their projects or education.
Spend about four to eight hours every month engaged in a mutually agreed-upon activity with scholars.
Help scholars develop a milestone plan for completing their education and transitioning into employment or self-employment.

Experienced in SAP Integration platform-SAP CPI and SAP PI/PO.
Handled projects involving protocols/adapters-SOAP,REST,SFTP,Mail,HTTP/HTTPS.
Experienced in SAP Successfactors Integration.
Experienced in fields of Machine Leaning(SAP Leonardo,Udemy) and Deep Learning(Udemy).
Experienced in SAP Analytics and S/4 HANA Integration.
Experienced in Design Tools-Adobe PhotoShop CS6.
Developed Web Applications(Pool-Kar,Purchase Order) using HTML 5,CSS,JavaScript,Jquery,BootStrap and AJAX.

Working with onshore counterparts to prepare Flow diagrams, FDDs, FSDs, CDs and project documents.
System configuration according to the customer requirements.
Perform Functional Acceptance Testing (FAT) for the Configuration & also drive UAT in the integrated environment.
Part of team for ST, SIT, UAT, GOLIVE, Cutover, Support.

Working with the owner and winemaker to develop a specific style of wine that reflects minimal oak intervention for whites and restrained reds.
Identify and planning key markets for global distribution.
Building the Cape Landing portfolio from label design, quality tiers and bottle shape. There are now three Reserve wines (Cabernet Sauvignon, Chardonnay and Sauvignon Blanc) and two ‘Iconic Wines’ Cabernet Sauvignon and Chardonnay.
Acting as an ambassador for the winery (currently focused in the Cayman Islands and UK)
Developing pricing strategy and estimating landed cost across a number of markets with irregular customs duty policies.
Developing on the ground large / prestigious contract sales, the ’18 Sauvignon Blanc is now poured across the Ritz Carlton in Grand Cayman with annual volumes of 116 6 x 750ml cases.

Experienced in working on GPS (States) Projects.
Develop Salesforce Application in Lightning (latest) and Classic releases as desired.
Configure Application for internal as well as portal users.
Responsible for building web based/mobile friendly applications on Salesforce platform adhering to best practices using configuration and customization.
Active involvement in various phases of SDLC with activities like analysis and design, effort estimation, impact analysis, deployment and documentation.
Modify existing development to resolve defects, to adapt it to new requirements
Provide technical guidance or support for the development or troubleshooting of systems and improve performance.

Working on greenfield implementation of SAP S/4HANA for a retail client in Germany, international project.
SAP S/4HANA Retail, MM, QM, SAP CAR
SAP Business Partner master.
S/4 and Ariba integration for Contract management.
Article master.
Design and configuration for processes, with work on integration interfaces with SAP Ariba and reintegration interfaces to Legacy systems, including field mapping (for interfaces and data migration)
Customer interaction and understanding current business process, design current business flows, study current business processes and its complication.

Part of strategy team consulting a major bank based out of South Africa, operating in 10 markets
Identified risk areas associated with acquisition business, formulated and developed strategies to cater to bank’s demands
Prepare risk reports for management analysis on periodic basis. Automated the entire process of generating daily reports using VBA
Worked on a project (used SAS) to identify the debit order segment, monitored the performance of this segment, identified a certain section of accounts for which there was a lag in the tracking order, thus reducing the tracking costs.
Worked on a project analyzing the cash usage under the card category and fetching major insights from the data.
Got a letter of appreciation from VP for my work regarding a project which involved developing customer service centre operational and financial KPIs
Part of Impairments & Forecasting Team (July, 2018- Jan,2019), worked on IFRS9 expected credit loss calculations and financial reporting for the same bank

Introduce Job creation framework and template to guide government’s projects to creation sustainable jobs
Link government entities efforts with special emphasis on Job Creation aspect
Review and assess submitted plans and job creation impact
Guide government entities to reassess their projects through collaborations with private sectors
Assisting the team in documentation and record management
Take parts in NTP labs (National Transformation Plan) to help develop the national 2030 Vision
Analyze Data & research results

Priyaa Group Of Companies in launching local Brand operations for “ Menthol Fashions” where in Recruiting , Training & Mentoring designers , Creating Design studios.
Creating a complete range for Men’s, Women’s, Boys’ & Girls’ ( woven’s & knits ). Also consulting in outsourcing garments & Brand Management.
Menthol for Men’s wear, Women’s wear, Boys & Girls ( all knit wear products + Denims + Woven’s).
Collate data using SQL

Internal audit of a leading telecom operator in India covering configuration validation of new products launched, change management validation, performance of activities related to Prepaid, Postpaid, Value Added Services, Roaming and GPRS.
Involved in execution of controls, identifying gaps in the defined processes and reporting the impact of the same to management
Supported the development of test scripts and conducted User Acceptance Testing (UAT)
Effectively communicated rationale behind business objectives and decisions to enhance engagement and empowerment of stakeholders

Conducted workshops for requirement gathering, collaborated with business stakeholders to define and prioritize requirements for biggest banks in MENAT (Emirates bank, Abu Dhabi Islamic Bank, Bank Danamon, BDO Unibank)
Developed Business requirement document, Requirement traceability matrix (RTM) specification design document, use cases, Sprint Planning, release backlog and testing at various stages of the project & estimating the efforts based on various methodologies like planning poker, T-shirt Size for project planning
Co-ordinated with other vendor application teams in functional testing and deployment of changes in the production environment
Transitioned the service delivery model for operations from legacy waterfall to SCRUM practice, reducing the overall product deliverytimeframe.
Worked with Product Owner on UX design sessions and ensuring compliance to accessibility of the application.
Responsible for maintaining user story backlog, developing use cases, process flow diagrams requirement tracking and UAT co-ordination with QA lead.
Ensured that Business Requirements are met and delivered according to plan by facilitating Sprint Planning, Grooming, and Review sessions

Handling customer inquiries on both Pre-order and Post order situations through live chat for Amazon.com.
Assisting the customers in placing order on the website and providing the information on promotional offers anddiscounts on certain products.
Providing the tracking status of the packages of the orders placed the by the customer.
Resolving customer accounts related issues in an efficient manner and sending follow-up e-mails with the further details for the future reference.

Installation and configuration experience of Service Catalog, Record Producers, Vulnerability Response, Policy & Compliance, Security Incident Response.
Proficiency with technical ServiceNow components such as business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, reports, etc.
Experience with creating and managing technical documentation like playbook, UAT scripts, etc.
Functional knowledge and implementation experience of GRC and ITSM.
Involved in ATF(Automated Test Framework) test for ITSM, GRC, HRSM, CSM modules.
Provided the technical KT on ATF to new joiners.
Tested almost all the functional areas of INRY in ServiceNow Madrid upgrade using ATF.

Implementation and Upgrades :SAP Lumira Installation on top of Business Objects from requirement gathering to Business Validation
SAP BO upgrade from version 4.1 to version 4.2 SP5 Patch 3 Hotfix 1
Apache Tomcat Upgrade from version 7.0 to version 8.5
SAP CPM installation over ECC & integrating to SAP Fiori, and SAP ECC using SAP Lumira
Homogenous System Copy of Netweaver ABAP and JAVA Stacks using backup/restore using SWPM
HANA revision upgrade from SAP HANA 1.0 revision 115 to SAP HANA 1.0 revision 122

Set record for the number of Kaizens implemented in a month
Boosted efficiency by redesigning shop floor (15%) & introductory EHS module (33%)
Spearhead negotiation (international supplier) to procure Industrial Grinding Machine
Conducted literature search on Science Direct and PubMed in order to facilitate clients with customized e-journal solutions

Actively participating and coming up with innovative idea and POC.
Leading the team in developing Content Utility Tool. This tool is a web application to help the content writers to create, edit and delete the content in the Content database. It also helps the developer to search the content for a specific key or value. Skill– Angular 2, TypeScript, C#.net, Web Apis.
Tools – Webpack 2, Jenkins, Octopus, JIRA, GitHub, SonarQube and VS Code.
Advise business or other groups on local, factors affecting the buying or selling of products or services.

Provide consultancy to Italian clients dealing with italian legal issues.
Attend legal meetings, such as client interviews, hearings, or depositions, and take notes.al issues.
Manage or operate real estate offices, handling associated business details.Worked as a real estate Consultant
Drafting sale deed papers

Applied statistical and algebraic techniques to interpret key points from gathered data;
Created innovative quantitative approaches to financial and credit risk modelling;
Built advanced analytical solutions for automation of Cash Management processes;
Established communication with business and IT stakeholders.

Provided senior management support to the Country Director and Deputy Director for Operations as an advisor & interim program coordinator;
Supervised four (4) local program and project officers;
Reviewed project documents prior to submission to donors and partners, recommended necessary changes in the project design, monitoring indicators, work plans, progress reports, etc.;
Conducted assessment visits to field projects in Phnom Penh, Takeo, Sihanoukville & Rattanakiri;
Represented the organization in meetings with donors, government agencies and other partner organizations;
Provided input to the development and finalization of SCA’s Country Strategy Framework for 2006-2010.

Functional testing for ALIS product in Insurance domain.
Design test scenarios and test cases.
Prepare RTM to ensure 100% test coverage.
Test execution and minimize risk by tracking bugs until closure.
Held training on the product and guided the new joiners.
Global exposure for 3 months, in the UK, during which I gained domain expertise and imparted knowledge to the team in India.

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junior consultant / data analyst, business intelligence

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consultant, cyber risk – strategy & governance

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consultant, in ntp2020

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consultant, ceo’s office

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consultant (interim senior program coordinator)

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