e4f9ac23-8ef5-433a-aca4-a885a56e4ee6

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

I am currently a university student studying Forensic Science and Criminology and Criminal Justice seeking a part time job. 

I am bi-lingual and am fluent in both Korean and English with no accent. 
Financial Analyst equipped with the tools and knowledge needed to advance into senior-level roles within innovative, growth-driven companies.  Expert at developing and tracking budget expenses and strong ability to analyze and organize large data sets.  Deep technical knowledge with proficient use of QuickBooks and Excel programs.

I am self motivated, hard working and always aiming to make customers smile. I have worked in many different industries which allowed me to have various experiences in different roles.  

I have managed two stores in the past and I am also currently managing Pizza hut. I aim to achieve maximum sales but more importantly focus on customer satisfaction. 

I believe that I am the right candidate for this position as I have the knowledge to maintain stores and love interacting with locals and customers to enhance the businesses performance and make sure that our customers deserve the best.  

Employment history

Console Operator, Pfeffer, Erdman and Homenick. Port Mitchellborough, Illinois
Mar. 2019 – Present
Key Roles Include:
  • Filling and Rotating Stock
  • Checking use by dates 
  • General house keeping
  • Customer Service
Additionally: 
  • Unpacking stock when arrived 
  • Working late nights

Restaurant General Manager, Funk, Sawayn and Von. North Deshawn, Nevada
May. 2017 – Present
Key Roles Include: 
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Order and purchase equipment and supplies.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Additionally: 
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Count money and make bank deposits.
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.

Manager, Cruickshank Group. Wintheiserchester, Hawaii
Nov. 2017 – Feb. 2018
Key Roles Include: 
  • Resolve customer complaints regarding sales and service.
  • Determine price schedules and discount rates.
  • Stocktaking 
  • Prepare budgets and approve budget expenditures
  • Monitor customer preferences to determine focus of sales efforts
Additionally: 
  • Review operational records and reports to project sales and determine profitability.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Prepare budgets and approve budget expenditures.
  • Assess marketing potential of new and existing store locations, considering statistics and expenditures.

Ground Staff, Considine-Dooley. East Francisland, Georgia
May. 2016 – Jun. 2016
Key Roles Include: 

  • Greeting customers
  • Counting Stock
  • Change overs for new products 
  • Sell products being promoted and keep records of sales.
Additionally: 
  • Explain products or services and prices and demonstrate use of products.
  • Answer questions about product features and benefits.
  • Suggest specific product purchases to meet customers’ needs.

Kitchen Hand and Customer Rep., Parker, Effertz and Leuschke. Lake Cherish, Virginia
Oct. 2015 – Apr. 2016
Key Roles Include: 

  • Customer Service
  • Working in busy environment 
  • Working effectively and efficiently 
  • Maintain sanitation, health, and safety standards in work areas. 
Many More: 
  • Verify that prepared food meets requirements for quality and quantity.
  • Take food and drink orders and receive payment from customers.
  • Order and take delivery of supplies.
  • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.

Education

North Nolan University, Lockmanton, New Mexico
Bachelor of Science, Forensic Science and Criminology and Criminal Justice, Present

Cruickshank College, Port Darrell, Maryland
High School Diploma, Jan. 2016

Skills

Product/Item Sales

Business Management

Promoting Offers

Essential Software

Customer Relations and Service

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Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

I have recently completed Year 12 for the second time at Girton Grammar, whereby I integrated with a new cohort of people. I believe for this reason, I am communicable and have the ability to adapt competently to significant change. I also tinker with electronics and mechanisms in my spare time such as iPhone’s, of which I fix the screens. Due to this, I confidently can say I have refined motor skills, a high level of patience, focus and determination. I am willing to accept any job role, and believe I can bring a consistent level of effort, enthusiasm and performance to both a workplace environment, and the relationships developed within it.

Employment history

May. 2018 – Present
North Preston, Pennsylvania
Console Operator, Daugherty-King

  • Communicating with customers, handling payments, operating petrol bowsers and checking oil and tire pressures.
  • Performing hygienic tasks such as sweeping, vacuuming and emptying bins. 
  • Promotion of goods and services Raywood motors offers to consumers, such as sponsored products and trade.

Aug. 2017 – Sep. 2017
Hyattton, Colorado
Bartender, Ebert, Reinger and Cole

  • Responsible serving of alcoholic and non-alcoholic beverages.
  • Communication with bar staff and chefs for smooth operation of food handling and timing.
  • Delivery of food and beverages to customers.
  • Setting of tables/cutlery.
  • Collection of soiled dishes, cutlery and glassware.
  • Carting, washing and sanitation of used glassware. 
  • Routine cleaning of bar for health and safety reasons.

Nov. 2016 – Dec. 2016
East Ashley, North Carolina
Waiter, Crooks, Huels and Corwin

  • Collection of soiled glassware, plates and cutlery.
  • Carting, washing and replacing of soiled glassware, plates and cutlery.
  • Delivery of meals to customers. 
  • Co-ordination of distribution, placement and storage of glassware, plates and cutlery.
  • Promotion of goods and services such as special deals.

Dec. 2015 – Jan. 2016
Schaefertown, Idaho
Line Operator, Parisian, Feil and Quigley

  • Leading and co-operation of team co-ordination and efficiency in “line assembly” of food.
  • Ensuring adequate stock for assembly lines e.g. clerical tasks such as counting, documenting and reporting product stock to managerial staff. – Furthermore, carting stock to appropriate areas and restocking of food products.
  • Abiding health and safety regulations e.g. regularly changing fryer oils, moping floors, washing/sanitizing equipment such as spatulas and assembly line.
  • Actively learning new McDonald’s product procedures and recipes.
  • Removal of waste products from restaurant, such as cardboard, oils and food waste.

Jul. 2013 – Oct. 2013
Framimouth, Pennsylvania
Rakehand, Windler, Kuhn and Hyatt

  • Carting and delivery of asphalt using a wheelbarrow. 
  • Communicating and co-operating with team to complete a job with efficiency.
  • Preparing commencement of job by removing and assembling tools, equipment and resources such as wheelbarrows, rakes and machinery.
  • Contouring and leveling of asphalt using a rake.
  • Shaping and compacting of asphalt using a stamper and shovel.
  • Re-assembly of machinery, tools and resources for transport. 
  • Cleaning, maintenance and regular checking of machinery and its proper function e.g. Re-greasing of Skid-steer loader nipples, checking truck tire pressures, mixing petrol ratios and refilling machinery with water or petrol.
  • Rigorous cleaning of tools such as shovels, preventing the build up bitumen and asphalt using a solvent (Diesel). 
  • Directing, supervising and aiding machinery operators to avoid catastrophe. e.g. acting as a vector for enhanced spatial awareness for the machinery operator. 

Education

Jan. 2017
High School Diploma

  • South Harvey College – Vincenttown, Texas

Skills

Adaptability

Communication

Co-operation

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Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Applicant with over 30 years of experience in retail, including management, full time and part time positions.
Able to work unassisted and meet expected work requirements, customer orientated and able to stock shelves or do general merchandising if needed.
Committed to finding work and becoming part of a team.

Employment history

Jul. 2012 – Dec. 2012
Lindgrenfurt, Virginia
Console Operator, Cruickshank-Bins

  • Opening and closing of store
  • Replenishing stock
  • Customer service
  • General cleaning
  • Booking in work for mechanic
  • Answering phones
  • Set up and arrange displays areas to attract the attention of prospective customers.
  • Accept orders and mark of invoices

May. 2011 – Sep. 2011
Lake Lee, Iowa
Console Operator, O’Keefe LLC

  • Customer service
  • Unpack deliveries
  • Replenish stock
  • Work overnight unsupervised
  • Balance register
  • General Cleaning

Education

Oct. 1993
High School Diploma: HSC

  • Southern Keeling – South Lorenport, Alaska

Skills

Flexible

Reliable

Team worker

Computer literate

Great communication skills

Merchandising

Fast Learner

console operator

  • Filling of fuel and LPG tanks.
  • Checking oil and tyres for customers.
  • Cleaning pumps and surrounding areas.
  • EFTPOS and credit card handling.
  • Operation of computerised console and register.

console operator

  • Provide outstanding customer service to all customers. 
  • Process sale in an accurate and timely manner. 
  • Increase sales through promotions and upselling. 
  • Ensure console area is clean and tidy.
  • Ensure that stock is fully replenished and rotated.
  • Deliveries are received and unpacked in a timely manner. 

console operator

  • Key Achievements: Received top seller of the week awards consistently 
  • Developed excellent communication skills by delivering high quality customer service
  • Gained energy to tackle stressed and demanding situations 
  • Front counter, Hospitality, time flexibility skills developed through doing single staffed busy shifts

console operator

  • Day to day tasks involved with running of the service station
  • Safe drops, Till balancing, counting of floats and EFTPOS finalisation
  • Food Preparation, cooking of fresh and frozen foods
  • Daily cleaning to ensure service station is well presented
  • Communicate effectively with a diverse range of supplier representatives
  • Forged a strong client base and maintained ongoing relationships with clients
  • Staff Management- Rostering and delegating tasks

console operator

  • maintain stock levels/stock replenishment
  • order taking 
  • handle, sort, and store food items 
  • mail service 
  • stock take

console operator

  • stock replenishment 
  • money handling/EFTPOS
  • till balancing
  • Skilled at multitasking and prioritising duties

console operator

  • Effectively communicate and interact with customers.
  • Able to do back office balancing and reconciliation.
  • Host file updating for promotional offer.
  • Promote in-store campaigns and up selling.
  • Maintain a clean work area and replenish stock using safe work procedures.
  • Trained for emergency situations.
  • Able to work independently, without supervision, and in a team environment.

console operator

  • Communicating with customers, handling payments, operating petrol bowsers and checking oil and tire pressures.
  • Performing hygienic tasks such as sweeping, vacuuming and emptying bins. 
  • Promotion of goods and services Raywood motors offers to consumers, such as sponsored products and trade.
  • upselling promotional products

console operator

  • Ensure all the stock in store is maintained according to the promotion.
  • Received and processed cash and credit card payments.
  • Represented the store in a positive professional manner 
  • Accurately completed the cash and card transactions.
  • Helped customers by providing service option to meet their need.

console operator/store clerk

  • Serving customers efficiently.
  • Cash handling. Authorising fuel pumps.
  • Stock filling and rotation. Kitchen hand.
  • Maintaining store presentation and creating a clean welcoming environment.
  • Keeping track of all paper work and records relating to licence plates and temperature readings for hot food.

console operator (manager)

  • Greeting customers and handling of cash
  • Stock checking and placing stock orders
  • Organizing the shifts roster
  • Store cleaning and maintenance

console operator

  • Filling and Rotating Stock
  • Checking use by dates 
  • Read pump meters and record results
  •  Liaise with tanker drivers when fuel is delivered

console operator

  • Cash and Eftpos
  • Use of POS system
  • Fuel
  •  Take Dips on all fuel tanks and record results

console operator

  • Provided customers with friendly and efficient service.C
  • Regular Stock fill up.
  • Addressed customer queries and complaints in a courteous manner.
  • Ensured strict compliance to company policy & procedure including safety & security and petrol operations.
  • Adherence to Safety, Health and Environment Policy and Systems.
  • Prompt response to changes in Pricing to maximize sales opportunities. 

console operator

  • Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments 
  • Order specific stock items and enter stock received on console
  • Maintain cleanliness of shop area.
  • Record and make trailor hire bookings and complete contract form

console operator

  •  Open and close the service station according to established procedures
  •  Park cars in workshop at night that have not been collected by customers
  •  Handle cash accurately.
  •  Ensure only a minimum of cash is kept on hand and remainder placed in safe.
  •  Monitor driveway and shop to ensure that all purchases of fuel or other items are paid for. Where possible record car registration numbers and make of car for vehicles where fuel has not been paid for.
  •  Operate banking terminal and console according to established procedures
  • Complete end of shift procedures (balance, cash up, report equipment faults or other problems)

console operator/ customer services

  • Setting up the bain-marie for next day
  • Unpacking deliveries
  • Taking fuel measurements
  • Surveillance of the store

console operator

  •  Face to face Customer Service 
  • Merchandising Used to setup monthly Planogram (Setup Gondola End and Self-talkers) 
  • Pie baking  and Preparation
  • Refill Stock 
  • Cleaning Pumps, Shelves and Floor 
  • General cleaning inside and outside the store 
  • Processed End of Day 

console operator

  • Excellent customer Service.
  • Organising weekly  roster.
  • Organising stockroom.
  • Working in cool rooms and cold environment.
  • ordering products.

console operator

  • Receive payment by cash, credit cards, or e-gift card.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as emptying bins.
  • Morning balancing
  • Generating and receiving orders

console operator

  • Provided outstanding customer service to all customers, whether a fuel, lubricant or convenience  transaction.
  • Processed sales in an accurate and timely manner.Increase sales through promotions and up selling.
  • Processed relevant paperwork accurately (settlements and shift totals) for reconciliation, and advise Site Manager of any concerns or discrepancies.
  • Ensured console area and shop is cleaned, and tidy.
  • Ensured that stock is replenished and rotated.
  • Deliveries received and unpacked in a timely manner.
  • Answered the site telephone using the site approved telephone script.

console operator/maitenance

  • Operate till and serve customers
  • Arranging products in store
  • General cleaning/maintenance duties inside the store and around the site.
  • Fill gas bottles
  • Checking fuel dip sticks on site and recording it down in an entry sheet.Working alone, late at night unsupervised and locking up the store after.

console operator

  • Fully stock fridges and shelves
  • Check for out of date items
  • Monitor driveway activities
  • Greet customers to make them feel welcome and would want to return
  • Open site

console operator/assistant manager

  • Handling and counting the tills for the registers according to correct company procedure.
  • Balancing daily book work and balancing cash for the day 
  • Build great relationships with our guests to ensure they experience excellent customer service.
  • Supervise the fuel station, administrative, and customer service  to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

console operator

  • Encourage the training and development of new staff.
  • Ensure safety and compliance site drills were brought to the attention of staff.
  • Provide accurate and reliable records and reconciliation of the days takings.
  • Arranging the required documents and accurate data recordings of regular inflows and outflows of fuel stock.
  • Provide outstanding customer service to all customers and assisting in the resolution of any issues.

console operator

  • Ensure the health and safety of all store associates and customers.
  • Providing customers with fast, efficient, friendly and knowledgeable service.
  • Ability to work independently and unsupervised.
  • Conserve profit by ensuring compliance to correct balancing procedures.
  • Comply to company policy & procedures including safety, security and Fuel operations.

console operator

  • Customer service and cashiering.
  • Cleaning shop site
  • Merchandising & stock rotation
  • Training new staff on console
  • On site safety for customers.