• solve or repair PC, Laptops, Printer’s problem
• fixing and troubleshooting the software problem 
• sometime may go to the client’s site to do troubleshooting
• network linking and troubleshooting
• checking and maintenance for certain client

•  Patched software and installed new versions to eliminate security problems and protect data. 
•  Used diagnostic tools to identify hardware failures and replace non-functional components. 
•  Collaborated with vendors to locate replacement components and resolve advanced problems. 
•  Removed and replaced malfunctioning components to correct hardware problems. 

• Attend to customers at front desk
• Work in a team of four people
• Handling of customers items and maintaining their privacy
• Customer deliveries and pick up
• Offsite work at client’s offices and homes
• Computer repair
• Creating and quoting customers

• In charge in Assembling Desktop Computers purchased by the Customers.
• Setup of Trial Programs for Testing as Requested by Customers.
• Hardware / Software Troubleshooting for Laptop and Desktop.
• Opearating System and Software Installation purchased by customers.
• Setup Wireless / LAN (NETWORKING) connection for Customers who buy volume Computers for Internet shop.
• Testing of purchased items for quality control, Diagnostic for defective items to be return to manufacturer.
• Technical Assistance for customers through Phone and face to face.

• Use computers or other input devices .
• Clean such as softwares and hardwares
• Provide technical support and services to our products and to our customers.
• Lay cable and hook up electrical connections.

• Tag/Bag all peripherals of user(s) workstation.
• Take note of user(s) workstation layout.
• Coordinate with user(s) during the transition process.
• Dispose of excess material(s).
• Coordinate with new employees about the Tag/Bag process.
• Evaluate work of others when finished.

• Diagnosing faults to computers, tablets and phones.
• Maintain customer records. 
• Maintain inventories, accounts payable and receivable, preparing quotes and invoicing.  
• IT Systems education and technical support, Intermediate to Expert.
• Marketing. 
• Social Media account management.

• Excellent telephone skills and good ability to use Remote Access
• Patient and able to walk customers through troubleshooting and repair process
• Good understanding of installations and updates
• Experienced with Service Now, Cisco finesse, Cintrix, and Epic Wave. 

• Trouble Shooting Networking Equipment Failures.
• Software Installations and Configuration.
• Severs Installation and Configuration. 
• Computer Consulting.
• CCTV Installation and Configuration.
• Setup and Configuring Bio-metric Time Clock. 

• Install and perform minor repairs to hardware, software, or peripheral equipment, following installation specifications.
• Assembled machines according to specifications, using hand or power tools and measuring devices. Reassembled machines after making repairs or replacing parts.
• Tested and installed motherboards, processors and graphics cards on desktops and laptops for clients.
• Helped streamline repair processes and update procedures for support action consistency.

• Maintained helpful lab surroundings 
• Offered support in operation and repairs of computers and la equipment Discussed with staff, students and personnel about IT requirements and concerns 
• Performed tests on the computer systems and equipment 
• Maintaining records of la equipment and supplies 
• Troubleshooting network problems 
• Provide technical support to students, designers, marketing and sales departments, suppliers, and other team members throughout the product development and implementation process.

• Assess current customer needs and priorities through communicating directly with customers, conducting surveys, and other methods.
• Travel to customers’ stores or offices to service machines and to provide emergency repair service.
• Test components and circuits of faulty equipment to locate defects, using, signal generators, ammeters, voltmeters, and special diagnostic software programs.
• Complete repair bills, shop records, time cards, or expense reports. other duplicating fluids.

• Installing and Configuring the peripherals, components and drivers.
• Repair, install, upgrade of desktop and laptops.
• Maintaining of school labs.
• Network Security

• Managing stock levels of brand new and refurbished laptops and desktops.
• Shipping online purchases. 
• able to troubleshoot computer based problem and provide solutions.
• Responsible toward assigned task.

• A vast knowledge of operating systems, hardware and commonly used software.
• Great communication and customer service skills.
• Well-versed in installing windows, software, applications, and antivirus.
• Experience in working for long hours.

• Set up computer systems inside cabs for dispatch and payment systems
• Install and perform minor repairs to hardware when needed
• Converse with customers to determine details of equipment problems in person and over the phone.
• Able to deal with various personality.

• Providing affordable & professional residential computer service and repair.
• Evaluating technical issues, solving customers concerns.
• Installation of operating systems and various software. 
• Performing virus and spyware removal.
• Setting up home networks and printers.
• Performing software based data recovery.
• Issuing advice to users on the purchase of various internal  computer hardware.

• Microsoft Office Tools skills empowerment.
• Operate Hardware and Software of Computer
• Microsoft Office Tools skills empowerment.
• Teaches Microsoft Office basic tools for external fresher and school student.
• Repairing computer hardware and software.
• Deals with client.
• Able to complete computer based tasks.

• Assemble machines according to specifications, using hand or power tools and measuring devices specifically for gaming.
• Set up hardware and install and configure software and drivers. 
• Troubleshoot system failures or bugs and provide solutions to restore functionality. 
• Offer timely technical support and teach users how to utilize computers correctly.

• Warranty repairs for Acer, Toshiba, HP and Dell products.
• General PC maintenance.
• Experience with Eftpos, Printer and copier repair.
• Maintain good performance of computers by updating them with current technology.

• Installing and configuring computer hardware, operating systems and applications.
• Monitoring and maintaining computer systems and network
• Troubleshooting system and network problems
• Backed up company data on regular basis, successfully recovering critical information after malware attacks.
• Configured hardware, devices and software to set up work stations for employees. 

• Research, document, rate, or select alternatives for desktop architecture or technologies.
• Established compatibility with third party software products by safety program for modification and integration.
• Use computers or other input devices to control and monitor the area.
• Monitor and adapt programs as needed.
• Coordinate with other professionals, such as computer shop owners.

• Computer repair – Clean virus, fix hardware
• Customer service – Handled customer questions
• Data processing and logging – Inputting customer information to a database, warranty
• Maintain computer systems, LAN, WAN, and OS

• Able to handle all types of computer repair from reformatting a hard drive to cleaning a computer of viruses. 
•  Skilled at installing hardware and connecting computers to the network.
• Was the face of Ark Valley Internet that the customer dealt with in any issue via phone or face to face time with the customer. 
• Handled issues like technical problems with internet, billing issues, computer sales and computer repair questions.  
• Professional demeanor, and utmost a putting the customer first.

• Built, installed, and calibrated five high-end virtual reality room scale golf simulators.
• Oversee the daily performance of simulators.
• Assist customers in operating the simulators.
• Take and organize reservation lists.

• Identifying the problem of the customer’s computer device
• I troubleshoot any computer related technologies serious problems
• I do hardware and software repair especially formatting, installing and changing parts of a computer that was defective
• Assembling computer parts to make a new one
• Deciding the good parts be used to make a faster and reliable computer for the customer
• Advertising genuine hardware parts and software products to our customers

• Serviced numerous clients monthly, which resulted in me being the “Top Ticket Closer” for three consecutive months
• Assisted in training employees on how to provide excellent customer service. This allowed our team to better meet the needs of employees and clients
• Replaced outdated equipment with modern ones, establishing good relationships with clients
• Researched solutions to problems encountered with technology. This allowed me to solve problems in a timely matter and ensure client satisfaction
• Entered and maintained documents containing hardware procedures into database. This process aided our team, and helped train new employees
• Displayed proficient customer service skills when aiding LCC’s administrators, as well as good verbal and written skills. While doing so,  I was able to build good relationships

• Sales and Repairs of a wide range of electronics and accessories
• Constant communications with customers in-store and over the phone
• Service Technician for WiMax Internet (Provided by Picanoc.net)
• Rogers and Bell Mobility Sales and Support experience

• Identifying and resolving workplace problems, including tardiness or absenteeism 
• Providing reports and activity updates to management 
• Install and perform
• Prepare evaluations of software or hardware, and recommend improvements or upgrades. repairs to hardware, software, or peripheral equipment, following design or installation specifications.

• Set up hardware and install and configure software and drivers.
• Maintain and repair technological equipment (e.g. routers) or peripheral devices.
• Perform regular upgrades to ensure systems remain updated
• Troubleshoot system failures or bugs and provide solutions to restore functionality.
• Arrange maintenance sessions to discover and mend inefficiencies.
• Keep records of repairs and fixes for future reference.