d405d4f2-3a29-45ef-9b31-f49ff60c8127

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Seasoned Human Service professional offering 30+ years of expertise in the areas of social systems’ needs assessment, program development, presentation, administration, evaluation and revision.  Client-Centered facilitator experienced working with Federal, State and Local Government as well as for profit and non-profit systems.  Working with diverse and challenging populations on the East and West Coast, developing and managing programs that reduced recidivism, build and strengthen teams, reduced violence, increased effective transition and re-entry and stabilize families.  Senior leader adroit in providing executives and Board of Directors with evidence and reports that influence and inform the vital decision-making process.

Employment history

Compliance Manager/Training Coordinator/PREA Coordinator, Pacocha, Monahan and Zieme. Port Scottstad, Connecticut
Nov. 2015 – Dec. 2016
Worked on multidisciplinary team as a manager in a secured juvenile detention center. 
  • Consult with government regulatory and licensing agencies to assess and report the institution’s conformance with applicable standards.
  • Establish operational policies and procedures and make necessary modifications, based on analysis of operations, demographics, and other research information.
  • Develop training curricula, and recommend revisions as needed.
  • Conduct Investigations related to misconduct reports requiring disciplinary action, and presented findings and recommendations to administrators, government entities and law enforcement .
  • Consult with department administrators and managers in duties such as teaching classes, conducting orientation programs, issuing certificates, data management and scheduling events.
  • Model and train therapeutic methodologies to guide the institution from a “Correctional” to a “Rehabilitative” model. 

Program Manager II, Monahan LLC. Clemmiefurt, Delaware
Sep. 2009 – Oct. 2014
Design and manage therapeutic maximum security transitioning and co-occurring disorders medium security stabilization programs using “Dialectical Behavior Therapy” as a promising practice in juvenile rehabilitation.
  • Recruit, interview, and rate potential employees.
  • Evaluate employees’ job performance and conformance to regulations and recommend appropriate personnel action.
  • Supervise the work of security officers, counselor assistants, counselors and volunteers to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Facilitate multi-disciplinary employees’ consultation teams. 
  • Guide and train employees in handling crisis, difficult, complex problems or in resolving escalated complaints or disputes.
  • Interpret and communicate work procedures and company policies to staff.   
  • Review and/or develop records and reports pertaining to activities such as clients’ admission, discharge, progress; staffs’ performance, payroll, work schedules,etc. to verify details, monitor work activities, or evaluate performance.
  • Prepare and issue work schedules, deadlines, and duty assignments.
  • Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
  • Discuss work problems or grievances with union representatives.
  • Keep informed of provisions of labor-management agreements and their effects on departmental operations.
  • Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored.

Education

North Kulas, South Lomahaven, Arkansas
Leadership Excellence Training, Juvenile Justice

Murphy Academy, Roryberg, Tennessee
Training Certificate, Dialectical Behavior Therapy Intensive Training

Streich University, Chaschester, Virginia
Certificate of completions, Disproportionate Minority Contact/Diversity and Inclusion trainer

South Louisiana University, New Jodyview, Pennsylvania
Lean Professional Training, Systems' Administration, Apr. 2014

North Kutch, Hilllbury, Arizona
Certificate of completion (200 hours)., Substance Abuse Treatment, Jun. 2002

Western Heller, Gibsonfurt, Vermont
Master of Human Services, Human service delivery in helping systems. Co-occurring disorders, Oct. 1997

Skills

Human Service Skills Trainer
Expert

Program Director
Experienced

Compliance Management
Experienced

Systems Evaluator
Experienced

af2286cf-9be4-4757-af22-fc45002824a4

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

 I am a passionate food technologist with a tertiary degree in applied science(major in food). I am currently working as a compliance officer for a meat industry under hygiene department. I have a very good knowledge and understanding of HACCP and raising a CAID.I am now looking for the post-study related jobs. 

Employment history

Compliance manager, Cruickshank LLC. Vannesafurt, Georgia
Mar. 2019 – Present
My major responsibilities in this role were regular administrative chores, quality assurance and quality, purchasing and making a record of them, meeting with clients and following up with services, training people and making a record of them, reporting incidents, maintaining health and safety, maintaining training systems and records, signing off pre and post cleaning sheets, planing budgets and arrange for purchase of supplies, preparing and processing medical insurance claim forms and records, predicting possible risks and directly reporting to the site manager. 

Cafe assistant/Barista, Kemmer, Heaney and Zemlak. New Dariusborough, Nevada
Dec. 2018 – Jan. 2019
 I worked as a front house member and barista. My major responsibilities were customer service, cash handling, preparing and serving drinks. 

Education

Southern Parisian, Hongview, Mississippi
Master of Science, Food science, Jan. 2019

Eastern Will, West Tarahmouth, New Jersey
Bachelor of Science, Bio-technology, Dec. 2017

Skills

verbal and non-verbal communication
Expert

Team management
Experienced

Excel, word
Expert

compliance manager

  • Performed several compliance reviews and trained staff on applicable state and federal laws.

compliance manager

  • Worked with business leaders, product teams, technology experts and others to ensure proprietary loan processing system was compliant with applicable regulations.
  • Trained and advised internal staff and customers (Banks and Credit Unions nationwide) on new and existing regulatory requirements.
  • Identified areas of risk of non-compliance and offered solid solutions to mitigate risk.
  • Created and implemented a Compliance Program for Trust activities for a Bank client in addition to being the subject matter expert in lending regulations.  

compliance manager

  •  Ensure the tickets are assigned, acknowledged and resolved on time
  • In case of aging tickets, work with the Technical Tower leads to understand the delay and take the ticket to closure
  • Generate daily / weekly / monthly report and present it internally and with the client
  • Ensure the target ticket number is met every month 
  • Ensure the daily / monthly SLA and KPI is met
  • Ensure that all the requested changes have necessary data such as detailed test plan, change/release plan, back out / rollback plan in detail 

compliance manager

  • Identify or develop strategies or methods to minimize the environmental impact of industrial production processes.
  • Promote use of environmental management systems (EMS) to reduce waste or to improve environmentally sound use of natural resources.
  • Developed Environmental Health and Safety Management System (EHSMS) for the company and helped obtain/maintain R2, ISO, OHSAS certifications.
  • Analyse operations to evaluate the performance of the company and its staff in meeting objectives, program improvement, or policy change.

senior compliance manager

  • Document and formalize KYC, AML, CIP policies
  • Effectively managing compliance/KYC team.
  • Taking care of compliance issues like action on suspicioususers, three-level of verifications, recovery of funds, legalcommunication if any
  • An authorised representative of all related compliance mattersescalated by government agencies like ED, CID, Cyber cell,EOW and police
  • Playing a lead role to plan and direct the KYC & complianceprocess development from the tech perspective.
  • Monitoring high volume transactions and taking necessaryaction on suspicious transactions
  • Assisting other team leaders in the implementation of various features

compliance manager/training coordinator/prea coordinator

  • Consult with government regulatory and licensing agencies to assess and report the institution’s conformance with applicable standards.
  • Establish operational policies and procedures and make necessary modifications, based on analysis of operations, demographics, and other research information.
  • Develop training curricula, and recommend revisions as needed.
  • Conduct Investigations related to misconduct reports requiring disciplinary action, and presented findings and recommendations to administrators, government entities and law enforcement .
  • Consult with department administrators and managers in duties such as teaching classes, conducting orientation programs, issuing certificates, data management and scheduling events.
  • Model and train therapeutic methodologies to guide the institution from a “Correctional” to a “Rehabilitative” model. 

compliance manager

  • Identifying relevant risk model and defining Compliance operating landscape
  • Planning, coordinating, conducting and finalizing Investigations
  • Investigation reports and remediation via Disciplinary sanctions
  • Flagging and Applying Anti-Money laundering preventive checks on relevant transactions
  • Planning remediation  and preventive controls subsequent to adverse findings
  • Advisory and assurance
  • Compliance Review Board

compliance manager (3 month contract)

  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
  • Successfully completed and submitted Medi-cal contract. 
  • Successfully maintained Medicare contract. 
  • Successfully completed yearly regulatory audit.