community manager Archives

Participate in design and production of multimedia campaigns, handling budgeting and scheduling, and assisting with such responsibilities as production coordination, background design,
Monitor postproduction processes to ensure accurate completion of details.and progress tracking.
Reporting directly to the CEO for timely and smooth work
Customer orientation and solving clients problems quickly for long term business relation.

Social Media Marketing ( FB, Instagram, LinkedIn)
Led Content strategizing and creating
Led SEM and SEO (Google Ads)
Analytics ( Google Analytics and Hubspot)
Promote services in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.

Managing a community of 500+ entrepreneurs (Startups, SME’s and enterprise teams)
Organizing events for startups ranging fro Mentor hours, skill building workshops, networking events for audience of 200+.
Starting new initiatives like ‘Freelancer Week’ to engage the freelancers and helping them get new projects.
Designing city-wise newsletters for community engagement.Being the go-to-person for the community.
Working closely with the Karnataka Government under the scholarship program for startups .

Management of a 150 unit community in Fountain Hills. Maintained High occupancy between 95% to 98% while overseeing full renovations of office, clubhouse, pool and model.
Responsible for full and partial renovations of 150 homes.
Completion of full renovations of the office, clubhouse, pool and model of the community.
Preparation of bank draws and direction of staff to ensure units are completed with strict standards.
Successfully increase market rents and renewal rents in some cases in excess of $300/month while maintaining excellent rapport with residents and staff.
Creating value for the owner by increasing NOI verses budget in 2017.

Managing a community with multiple clients from different zones
Managing ground staff to front desk employees.
Implementing new ideas to accusation of new walk- ins
Arranging and keeping upto date stock of the inventories.
Taking Sales calls, meeting clients.
Developing relationship with Channel Partners
Managing a 4500 sqft floor of commercial Co-working space with 27 different clients from different back grounds like KPO, LPO, BPO, MNC’s, Developer Firms etc.

Led overall social media and community engagement strategy for L’Oréal Paris’s social media platforms, which included content development and crisis management.
Drove significant growth by establishing the company’s USA Instagram channel from the ground up resulting in a complete overhaul of company’s creative branding strategy to incorporate more organic content and photos.
Grew Facebook account 2X by optimizing processes and implementing creative ways to engage followers.
Recommended innovative social media strategies and provided support for major brand initiatives such as new product launches, Hispanic outreach initiatives, and major award shows and events.
Established and implemented a new system for managing escalations to support crisis management efforts.

Strategize ways to enhance community, financial and team performance
Exceed customer service expectations, drive revenue, and manage budgets
Hands on leader to lead team to meet and exceed goals
Create a welcoming environment for residents and team members, building strong relationships
Provide training, feedback, and coaching where appropriate

Planned and executed activities to drive community engagement and increase occupancy numbers
Managed a 5-person team with effective morale-building strategies, cutting-edge training and coaching on established practices, standards and requirements
Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration
Schedule meetings as needed.

Gestión de contenido para redes sociales.
Estrategias de comunicación.
Cobertura de eventos.
Cost analysis frameworks, unit economics frameworks and similar analytical projects

Full support and developing a social network pages of company projects
Full support of users
Take part of QA testing
Other Projects: Outdoor community engagement and activity-based projects such as 91outdoors

Consistently traveled to and worked at multiple sites within a defined region.
Perform tenant screenings
Acted as liaison between tenants and property owners
Collected rent on a monthly basis and handle late payments in a timely manner
Maintained property by addressing tenant complaints, completing repairs, contracting landscaping and snow removal companies and enforcing rules of occupancy

Handling Entire community operations including Social Media Community building, Community reports (Issues/feedback/suggestions), Google/Apple reviews and ratings, In-game communication and Push Notifications.
Handling Social Media profiles for the Organisation as well as product.
Planning and structuring Community Outreach in collaboration with the Product and Marketing departments.
Utilising my expertise to strengthen Customer Support Channel.
Helping HR in recruitment on Social Media and Website.
Working on the marketing of IP based cooking game from scratch.

A generalist role which involved developing the community & larger ecosystem of 91springboard in Nehru Place from setting up the hub, lead management, organising events and building the local community through leveraging various networks
Was the lead contact for members in the hub
Built and maintained relationships with internal and external networks
Ideate, Strategize and Lead events to execution. These include programs like Superwomen in Business, Startup Open House, Co-founders Catch-up
Conducted Mentor Hours, knowledge sessions for the young and budding entrepreneurs on different aspects of business
Lead Management: (Sales CRM & PipelineManagement) – Played a major role in filling up & retaining members at full capacity
Hub Operations — Maintained different community trackers. Worked on strategic projects (to improve the company’s productivity), Infrastructure design and alternative revenue channels after studying community insights & metrics