efcdeab3-2b97-4b38-ad4d-8903c9c1c634

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

A friendly professional and highly effective Teacher, Facilitator. I am extremely passionate about teaching, counselling and community work.  I am a great communicator and listener, and have the ability to understand a people’s needs. Having  have worked as a teacher, an advisor and a Community worker for several years and with my experience and set of skills will me a make a great asset to your team.

Employment history

Community Assistant, Donnelly and Sons. Jeromystad, Arkansas
Apr. 2019 – Present
–       Provided social contact, engaged and built rapport with individuals who are vulnerable and isolated thereby giving them a sense of inclusion.
–       Provided Hospice and Palliative care to Kids, vulnerable, sick and terminally ill people making their last periods a happy experience.
–       Engaged displaced and home people of St. James Community and referred them to relevant agencies for support to live a balanced life.
–       Engaged with Adult members of St. James Town and facilitated programs that led to a positive learning experienced.
 
  • Initiate, facilitate, and moderate classroom discussions.
  • Prepare course materials such as syllabi, homework assignments, and handouts.
  • Collaborate with colleagues and community agencies to address  issues.

Educator/Student Advisor, Lebsack, Pagac and Stark. New Hayden, Arkansas
Oct. 2014 – Nov. 2014
–       Organized and facilitated a forum that Fostered a positive, diverse, inclusive, collaborative and professional working relationship among students, coworkers and management.
–       Maintained classroom order; recommended action regarding student behavior, including formal disciplinary action which resulted in better student academic and moral behavior.
–       Developed a data base for displaced people and connected them with available resources for proper settlement to the community.
–       Maintained required participant progress documentation; kept daily attendance records and progress reports that enhanced reliable report making.

Adult Educator/Guidance Counsellor, Marks-Breitenberg. Corkeryfort, Arizona
Feb. 2014 – Oct. 2014
–       Identified students at academic risk and those to be placed on academic action by monitoring their progress and followed up with necessary supports; collaborated with team to provide academic retention strategies for students.
–       Conducted gap/performance analysis with department supervisors on existing programs and modify as required
–       Responded to student and staff emergency situations during and after regular work hours that resulted in cordial relationship. 

Education

Northern Watsica, Lake Yaelside, Nebraska
Associate of Arts, Instructing Adults, Present

South Wisconsin College, Port Robby, Vermont
Business Development-Action Learning, Business Administration, Feb. 2008

Kovacek College, South Theodoraville, Washington
Bachelor of Science, Educational Guidance & Counseling, Mar. 2002

West Ohio Institute, Georgetteport, Illinois
Diploma, Business Administration, Nov. 2001

Skills

Organization and Management
Experienced

Interpersonal
Experienced

Leadership
Experienced

Communication

community assistant

  • Assist in marketing campaigns, leasing efforts, Residence Life programs and communication with parents.
  • Managed incoming calls, directed calls and conveyed messages while maintaining confidential tenant information and paperwork into database under the proper location.
  • Provide timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared office correspondence.
  • Lead marketing campaigns, leasing efforts, residence life programs and communicating with parents.

community assistant

  • Facilitated conflict resolution among the tenants.
  • Maintained healthy neighborhood in the community.
  • Represented sixty four families (emergency response).
  •  Oversee residents  to have the best possible experience at our communities — one of healthy living, academic success and a spirit of community. 

community assistant

  • Responsible for ensuring residents have a consistent environment to succeed.
  • Provide emergency assistance to 750 residents.
  • Plan and implement programs for student involvement on a limited budget.
  • Follow ethical codes that protect the confidentiality of information for residents.

community assistant

  • Actively inform residents of pertinent academic and University information.
  • Assist, as requested, in the handling of all emergency situations (e.g., fire, health, safety).
  • Assist in the opening and closing of the residence halls, requiring time prior to the beginning of semester courses and time following the completion of these courses.
  • Receive and promptly process requests for maintenance repairs and custodial needs received from residents. 

community assistant

  • Operate telephone switchboard for answering calls, providing information, or taking messages.
  • Greet persons entering the residence halls, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Perform duties, such as cleaning and organizing the reception area.
  • Conducted guest and student check-ins at multiple student housing facilities. 

community assistant

  • Advised residents on transition to adult life and connected them to campus and community resources
  • Ran and managed an office both on my own and with cowrkers
  • Responded to emergency situations and helped residents solve interpersonal issues
  • Created and ran events aimed at academic success, employability, financial success, and health and wellness
  • Helped foster a community between the residents of the property

community assistant

  • Resolve residents complaints or answer customers’ questions regarding policies and procedures.
  • Supervise the work of office, administrative, or residents to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • In charge of residents well being
  • Create academic, social, and educational programs for residents to attend

community assistant

  • Knowledge on university resources
  • Maintaining the integrity of my residents
  • Initiation of community builders 
  • Aiding residents on their problems, quantifying the cause, and formulating the solution 
  • Aiding in the academic well-being of residents

community assistant

  • Tended to the needs of multiple residents within the community. 
  • Coordinated large scale events for the community.
  • Coordinate or participate in promotional activities, working with parents, students, or regional managers, to market luxury student living apartments 
  • Gave tours to future residents describing the property and amenities offered

community assistant

  •  Create an inclusive and accepting environment in assigned communities by encouraging respectful conversations around topics of diversity and social justice. 
  •  Serve as a resource to specific student populations at (international students, veteran students, student athletes, graduate students) through providing resources, outreach, referrals, and programming efforts in order to provide the best support possible. 
  •  Confront and document violations of Student Code of Conduct and Residence Life Hall Handbook when encountered.
  • Create and facilitate all programs in apartmentstyle dorms

community assistant

  • Support the students through the academic activities.
  • Promote the social and personal growth in the Country.
  • Encourage personal welfare and healthy relationship inside the apartment.
  • Prevent any dangerous situation in and out the apartment.

community assistant

  • Provide care and assistance for those with disabilities, in their home and the community. 
  • Keep records on individuals, including daily observations and information about activities, meals served, and medications administered. 
  • Assist in preparing food, cleaning, and personal hygiene.
  • Instruct in health and personal habits, such as eating, resting, and toilet habits. 
  • Follow HIPPA guidelines.
  • Organize and conduct appropriate recreational activities, such as games, arts and crafts, sports, walks, and play dates.
  • Observe children’s behavior for irregularities, take temperature, transport children to doctor, or  observe administration of medications, as directed, to maintain consumers health.

community assistant

  • Upheld the expectations and mission statement of the Office of Housing, Residential Living, and Dining
  • Worked actively with a CA staff varying from 6-12 people
  • Live among a community with majority first-year students 
  • Available to assist in the personal, academic, social needs/conflicts of students living in the community
  • Completed programming with educational, academic, and/or social messages as an individual, another CA on-campus, and/or a member of the IUP community and would promote said programs with flyers, emails, word of mouth, etc.
  • Completed administrative tasks such as: being on duty and completing reports in correspondence, answering phone, submitting maintenance requests for students, etc.

community assistant

  • Facilitated conflict resolution among the tenants and fostering healthy neighborhood in the community.
  • Assisted the tenants and Family and Graduate Housing office to overcome any emergency issues or whenever needed.
  • Establish and maintain relationships with individuals or customers and provide assistance with problems these customers may encounter.
  • Direct tours and inform individuals of property requirements and amenities.