• Trained, managed, and mentor over 100 Marines in the installation and operation of the equipment within the field.
• Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to the communication community.
• Vital assest in the planning and execution of the successful deployments that highly depended upon mobile and realiable communications.

• Supervised a staff of 8 persons
• Handled scheduling for the 911 center, comprising of 32 personnel, to efficiently handle calls for emergency and non-emergency service twenty-four hours a day, 365 days per year
• Assisted with the QA/QI program for the 911 center
• Assisting in budget preparation, expenditure review
• Worked a rotating schedule to include nights, weekends and holidays
• Supervised training for shift personnel

• Consulted with customers about software system design and maintenance.
• Implemented and performed preventive maintenance, backup, or recovery procedures.
• Created work tickets for different trades dealing with telephone and or internet services.
• Reviewed and revised payroll
• Anticipated guests’ needs with the ability to quickly problem-solve.