• Played the lead role in the re-branding process.
• Designed and oversaw production of communication and promotional materials. 
• Slashed cost and time of production by negotiating the pricing with suppliers.
• Liaised with the media for publicity of our programmes.
• Develop and maintain an information sharing platform.
• Write content for the website, newsletter and other IEC materials.
• Document the organization’s projects through photography, success stories and case studies.

• University Communication platforms mainly the University newsletter as well as University publications such as the Annual Report.  
• Responses to stakeholder enquiries as well as administrative support to director. 
• Responsible for drafting and editing press releases and speeches.
• Internal and external events coordination
• Social media management with interns.

• Determine special assistance needed of residents during emergency call for service.
• Responsible for crisis management during difficult and unforeseen circumstances.
• Operated audio and video equipment systems to ensure accuracy of correct public service respondent.
• Provided accurate and dependable customer service to citizens.

• Write promotional copy for international delegations, events, corporate initiatives and grant opportunities;
• Research and compose news stories, blogs and success stories;
• Analyze all communications to ensure brand accuracy;
• Prepare keynote speeches and speaking notes for various audiences;
• Manage social media strategy and engagement;
• Assist design team using Adobe Creative Suite;
• Monitor event activities to ensure compliance with regulations.

• Customer Relationship Management (CRM) database management
• Planning and execution of membership campaigns
• Extraction and analysis of database to support marketing activities
• Track and evaluate campaigns’ effectiveness
• Manage membership enquiries from emails, phone calls and via membership counter
• Manage corporate gift and collateral inventory
• Support event execution including logistics preparation and on-site registration

• Work to develop The Network for Jordanian Industrial Sustainability (RSS & USAID Joint Project).
• Follow up the development of the network platform for cooperation and knowledge sharing among industries, ministries, academic institutions, and all Jordanians.
• Coordinate details of events such as conferences, business meetings, and workshops, prepare the needed promotional materials and prepare presentations.
• Initiates, coordinates and/or participates in all efforts to publicize events.
• Coordinate event logistics, including registration and attendee tracking, presentation and materials support and pre- and post-event evaluations.
• Schedule speakers, vendors and participants.
• Assist in media communication activities such as press releases, advertisements, and enriching the website through adding new studies and related articles.