collections manager

  • Persuade customers to pay amounts due on individual or company accounts.
  • Monitor overdue accounts, using computers.

senior collections manager

  • Direct or coordinate an organization’s financial or budget activities to fund operations, maximize productivity, and/or increase efficiency.
  • Maintain metrics, reports and process documentations.
  • Attend meetings to discuss current performance, improvements and/or changes to increase productivity.
  • Plan or implement improvements to internal or external  systems or processes.
  • Analyze operations to evaluate performance and the employees in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
  • Create a top view plan on how to arrange for debt repayment or establish repayment schedules, based on customers’ financial situations.