07cececb-328d-4398-ab77-976103583857

Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

 I am a current Nursing student with a strong background in people to people services, ranging from healthcare to customer service. I have great adaptibility, and the ability to learn new skills efficiently and quickly. I excel in detail organization, and perform well under pressure, and with large work loads. I understand the importance of team work and open communication between collegues when apropriate.

Employment history

Jul. 2017 – Present
Lake Arnoldotown, West Virginia
Cocktail Waitress, Schulist-Leannon

Provide Excellent customer service, ensuring customers have a great time and want to return.
Follow TABC rules and regulations, maintain cleanliness, and remain continuously vigilant with customers alcohol consumption.
Head trainer for new employees.

Dec. 2015 – Mar. 2016
Port Josiah, Alaska
Waitress, Boyer-Beier

Provided Excellent Service to customers, provided solutions to customers who were unhappy with food and drinks. 
Maintained a positive attitude under huge loads of duties and big parties of people.

Oct. 2014 – Dec. 2014
Boganport, Kansas
C.N.A, Feeney, Luettgen and Zboncak

Performed necessary skills to specific and individual needs.
Daily life activities, vital signs, medication administration, hospice care, and a full load of patients ranging from 2 to 20.
Formed great relationships with patients I was taking care of.
Daily charting, constant communication with Nurses, family members and office staff.
Aware of changes in patients and how to adapt to many different types of changes.
Followed HIPPA regulations.

Dec. 2012 – Jan. 2013
Mauromouth, Maine
C.N.A, Abbott-Wunsch

Mar. 2011 – Dec. 2012
Lake Ronnie, Montana
Sales Associate, Blick, Emard and Gislason

Unloaded trucks of merchandise, worked various in store departments.
Trained in POS systems and Customer service center.
Very experienced in Training new associates.
Experienced in a large range of retail duties.

Education

Present
Associate of Science: Nursing

  • South Collier Institute – New Jessefurt, Tennessee

Skills

Communication Skills
Experienced

Detail Oriented
Experienced

Proficient in MS office
Skillful

Confident and Friendly

d6921da5-3e55-4f74-9e17-befe183e1f3b

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

My name is Montana Martin and I am a senior at Colorado State University. I am a double major in Communications and Interdisciplinary Liberal Arts. I do really well in jobs where there is a lot of people work. I am very sociable and I am a very eager worker. 
I love to learn new things that will be applicable for me as I continue to work in different jobs. I am the president of an A Cappella Group on campus, and have been for three years now. 
I have also been involved in a sorority on campus, Zeta Tau Alpha, for four years now.
I love being involved with people in any way that I can. 

Employment history

Cocktail Waitress, Boyle, Sauer and Harvey. Sharondaport, Colorado
Nov. 2019 – Present
I am in charge of every table that is not at the bar top in the restaurant. During busy times, that could mean that I would have up to 11 tables at one time. I have to be able to know the menu, get back to every table within good time, and remember all orders for each table. I also have to watch customers alcohol intake, seeing that it is a bar.

Banquet, Miller, Zemlak and Borer. Lakitafurt, Georgia
Sep. 2017 – Oct. 2017
In this position, you have to set up and take down all banquet events that go on in the hotel. Along side with this, we also have to serve those events as they happen. Events can be as big as 1,000 people, or as small as 5. No matter what, you have to be at the top of your serving game because customers would be paying hundred of dollars to have this serving experience.

Hostess, Leffler Inc. Lake Derrickburgh, Utah
Nov. 2015 – May. 2016
I was moved up four different times to different positions that still fall under the category of Hostess.
These four stages include memorizing table numbers, taking customers to that table, keeping servers in a proper rotation, dealing with all kinds of customers, answering phones, and taking down proper information

Education

East Friesen, Carolefort, Washington
Almost Bachelor Degree, Communications, Present

Skills

Oranized
Experienced

Sociable
Expert

Good under Stress
Experienced

Dedicated
Expert

5241a0d4-eb77-4745-aba1-fb253b81fcee

Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Current college student who is driven, responsible, and eager to utilize skills and gain knowledge to help me move forward in my marketing and public relations career. Experienced in training and coaching new employees because of my strong leadership skills, but always open to learning from others and working in team environments to meet certain goals. 

Employment history

Feb. 2017 – Present
Langland, Mississippi
Cocktail Waitress, Hand Group

  • Greet guests, escort them to their seats, and present them with food and drink menus. 
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Organize and direct worker training programs
  • Take dining reservations.
  • Take orders and serving beverages to customers.
  • Verifying information that customers are of the proper age to drink

Oct. 2018 – Present
Jeffryshire, Pennsylvania
Certified Trainer, Kautzer and Sons

  • Teach new employees essential information about customer service and about the restaurant.
  • Leads classes with trainees and assigns and grades tests and quizzes about the restaurant and the menu.
  • Makes schedules for trainees.
  • Constantly evaluates the work of all wait staff and provides ongoing training when needed.

Dec. 2015 – Apr. 2016
New Thaddeusport, Idaho
Hostess, Wisozk Inc

  • Greeting guests at the door and leading them to their seats.
  • Present clean menus to guests in a friendly and professional manner.
  • Inform guests of daily specials.
  • Take online and phone reservations.
  • Organize the wait list.

Education

Present
Associate of Arts: Communications

  • East Georgia College – Lake Demetrice, South Dakota

Nov. 2016
High School Diploma

  • The Oregon Academy – New Isreal, South Carolina

Skills

Public Relations
Novice

Communication
Experienced

Leadership
Experienced

Ability to Work Under Pressure
Experienced

Accomplishments

cocktail waitress

  • Served beverages and food efficiently.
  •  Monitored guests at all times, predicted needs and quickly responded to requests. 
  • Displayed enthusiasm and knowledge about clubs menu and products.
  • Routinely cleaned work areas throughout each shift.
  • Effectively listened to, understood, and clarified guest concerns and issues.

cocktail waitress

  • Hosting parties at new Harvey Nichols bar
  • Taking orders, taking drinks and complimentary bar snacks to each table, settling bills
  • Transferring tables and bills from the bar to restaurant and communicating and special requirements to the restaurant staff
  • Cleaning down at the end of shift/night
  • Maintaining a high level of appearance to the standard of the business

cocktail waitress

  • Walk around greeting guests, introducing myself for future interactions.
  • Supply bottle service to VIP guests, set up, serve all night and break down and clean up.
  • Write patrons’ orders on order slips, memorize orders, or enter orders into computers for transmittal to bar staff.
  • Service with a smile all the time 🙂
  • Enjoy time with regulars, assuring they are enjoying themselves, while still maintaining  happiness all around for my sections and my coworkers. 

cocktail waitress

  • Walk around the club communication with guests, greeting them & introducing myself for future interactions.
  • Take orders from patrons for beverages, or bottle service.
  • Keep a bank of 100, taking orders first then purchasing the drinks at the bar and returning to to the guests in the club to accept payment.
  • Prepare bottle service and area is ready for VIP guests, giving them a 1000% wonderful experience with us.
  • Explain how various drinks are prepared, describing ingredients.
  • Break down club area cleaning the tables and floors. returning all bottles and glasses to the bar.
  • Clean all bottles in the bar wiping them down, assuring cleanliness for the next night.

cocktail waitress

  • Greet customers upon entering and direct them to a table. 
  • Take orders and enter them in the computer system. 
  • Manage money and visas to process payments. 
  • Reset dinning areas to specific table settings and events. 
  • Perform side task such as cleaning.

cocktail waitress

  • Taking phone orders and answering any inquiries 
  • Checking customers age to make sure they are old enough to drink
  • Stock work area with glasses
  • Clean silverware and menus 

cocktail waitress

  • Customer Service / Relations
  • Handled cash, credit, debit accounts 
  • Daily, nightly cleanup duties
  • Served food, non-alcoholic, alcoholic beverages 

cocktail waitress

  • Memorize menus
  • Be Presentable, make sure appearance is clean and adheres to the uniform
  • Remain on feet for up to 11-hour shifts 
  • Friendly service

cocktail waitress

  • Remove dishes and glasses from tables or counters
  • Greet, seat, and thank guests.
  • Show customers to their tables.
  • Handle and count money

cocktail waitress

  • Keep work stations clean 
  • Inform customers of daily specials
  • Explain how various menu items are prepared, i.e. ingredients
  • Prepare tables

cocktail waitress

  • Provide excellent service to all customers. 
  • Help answer any questions that a customer may have. 
  • Provide clarification that is needed on menu items. 
  • Check IDs and make sure everyone is 21. 
  • Explain all cocktails, beer, wines, and beverages we may have. 
  • Attend all tables in a timely manner and with a warm welcome. 
  • Handle a large cash bank. 

cocktail waitress/bartender

  • Serve food or beverages to customers, and serve specialty dishes as required
  • Give menus to customers and answer questions about menu items
  • Make recommendations when the customer asks
  • Clean tables/counters when customers have finished dining/drinking

cocktail waitress

  • Greet guests, escort them to their seats, and present them with food and drink menus. 
  • Organize and direct worker training programs
  • Take orders and serving beverages to customers.
  • Verifying information that customers are of the proper age to drink

cocktail waitress

  • Responsible for knowledge of wine lists, cocktails, and Italian food
  • Serve wine and pour beers
  • Delivering exceptional customer service
  • Take down orders for 5 to 50 people 
  • Carrying heavy trays of drinks to customers
  • Resetting tables for next service
  • Collecting payments and holding cash throughout the shift

cocktail waitress

  • Provided extensive food and wine knowledge
  • Ability to upsell to clients
  • Efficient in multi-tasking when catering to large client volume
  • Make sure customers meet age requirements for consumption of alcoholic beverages

cocktail waitress

  • Provided exceptional guest service to all customers.
  • Followed all service procedures described in the beverage manual.
  • Acknowledge guess with special privileges (complimentary drinks).
  • Perform related tasks determined necessary by management.
  • Assisted the bartender garnish drinks.
  • Kept Casino area neat and clean, empty ash trays, and pick up empty glass and any trash.

cocktail waitress

  • Check with customers to make sure they are enjoying their meals/drinks
  • Correct any problems with customers meals/drinks
  • Collect payment from customers
  • Write down/memorize customers drink order and relay to bartender
  • Write down customers drink order and enter order into the computer to make a check that includes sales tax
  • Write down customers food order and enter order into computer for kitchen staff
  • Take orders from customers for food or beverages