• develop best practice standard score sheet data base.
• Train internal customers on best practice standards
• communicate with senior management
• Lead and participate assigned projects.

• Lead and participate in claim reviews to evaluate compliance with best practice standards for internal and third party customers. Prepare a detailed analysis report, distribute to senior management and third party administrator.
• Follow up for completed management action plans.
• Report hard and soft leakage.
• Develop comparison reports.
• lead and participate in aggregate reserve reviews. prepare detailed analysis report and distribute to underwriting, senior management and third party administrator.
• Lead calibration sessions with colleagues and internal customers
• Develop best practice standards.