eb64c430-add4-4a85-a57e-1aaaecba6225

Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Dedicated, caring, friendly and patient-focused Clinical Technician. I have had extensive experience gained through clinical rotations specifically in the areas of Retinal Detachments, Macular Holes, Macular Degeneration, Cataracts, Glaucoma, Diabetic Eye Disease and more.  I am a compassionate and enthusiastic team player devoted to providing highest levels of care to diverse populations.

Employment history

Mar. 2009 – Present
Margarettastad, Maine
Short Order Cook /Shift Leader, Hand LLC

  • Have personal ongoing relationships with customers, supports team members, on such items as proper methods of brewing, crafting drinks and teas, bagel picking, and sandwich making.
  • Responsible for providing superior guest services in a welcoming and friendly atmosphere.
  • Responsible for greeting guests, taking guest orders, and making their food correctly and promptly.

Mar. 2017 – Present
Lake Revaside, Washington
Chiropractic Assistant, Goodwin-Bruen

  • Record and submit clinic’s stats
  • Handle insurance and cash billing
  • Welcome clients and walk each through examinations with a spinal thermography, X-Rays, review policy, deliver literature and more.
  • Collect and follow-through on patient referrals
  • Promote workshops and contact missed appointment
  • Prepare and maintain accurate patient information.
  • Confer with physician the progress of patients and adaptation of the treatment program, provided input on patient’s progress, taking medical histories, recording vital signs.
  • Provided current inventory supplies and equipment
  • Prepare patients for examination, x-rays.
  • Administered front desk duties and performed other requested or assigned duties.

Aug. 2012 – Oct. 2013
Santanaton, Oklahoma
Clinical Technician, Monahan, Luettgen and Haley

  • History taking
  • Visual acuity measurement
  • OCT images 
  • Refractometry (measurements for the glasses prescription)
  • Tonometry (measure eye pressure)
  • Measure pupil size and reactivity
  • Test and measure eye muscle function
  • Visual field testing
  • Fluorescein angiography
  • A and B-scan ultrasonography
  • Prepare for and assist with in-office procedures

Education

Jul. 2004
High School Diploma

  • East Williamson Academy – Bergstromtown, Arkansas

Skills

Compassionate
Expert

Friendly
Expert

good work ethic
Experienced

d58487d7-ca22-4ac8-a2d7-1d8f2901eb67

Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Customer-focused, performance-driven executive with extensive experience and verifiable success in the areas of customer service.  Highly analytical with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex processes. Dedicated and adaptable leader who confidently motivates, mobilizes, and coaches team members to meet high-performance standards.

Employment history

Oct. 2018 – Present
South Elisha, New Mexico
Chiropractic Assistant, Robel-Moen

  • Administered front desk duties and dealt with insurances for payments and obtained benefit information on patients.
  • Conferred with the physician the progress of patients and adaptation of the treatment program, provided input on patient’s progress, taking medical histories, recording vital signs.
  • Observed and performed patient’s therapies, such as electric muscle stimulation, ultrasound, and hydrotherapy.

Nov. 2018 – Present
Romeoville, Rhode Island
Server, Wiegand, Frami and Koepp

  • Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
  • Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation.
  • Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.
  • Success multitasking while remaining professional and courteous in fast-paced environments.

Education

Present
Bachelor of Science: Human Biology

  • Eastern Treutel – South Jordanbury, Illinois

Present
Minor: Pharmacology and Toxicology

  • Blanda Institute – North Karl, Arizona

Skills

Detail Oriented

Proficient in Microsoft Word, Excel and Powerpoint

Exceptional Listener and Communicator

Flexible Team Player

b6f0c6f8-0103-47ac-b550-8900d6fb1c51

Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Trustworthy, dependable, responsible Administrative Assistant with 10+ years of experience providing ongoing support to notable companies all over the NEO area. Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies. Analytical, detail-oriented leader adept at multitasking within a fast-paced environment.  In-depth knowledge of standard office procedures, software, and machines; proficient use of Microsoft Office Suite, scheduling software, the internet, and database software.

Employment history

Jun. 2019 – Present
East Damianland, Iowa
Chiropractic Assistant, Pouros LLC

•Greets patients and checks them in, confirming their insurance status, the ways in which they will pay, their medical histories, and any other relevant medical information.
•Takes some general diagnostic information including blood pressure, temperature, weight, and height and records this for the doctor’s use in the examination and treatment
•Manages the practice’s schedule, makes appointments for patients, determines when the chiropractor is available and confirms appointments to make sure patients are on time.
•Collects and processes payments from patients and insurance companies.
•Controls the waiting room, attends to patient needs, and ensures the office runs on time.
•Distributes educational information to patients as instructed by the chiropractor.
•Maintains organized files on all patients.
•Abides by HIPAA laws regarding sharing of personal medical information.
•Attends to email correspondence.
•Answers the phones and addresses all patient questions and concerns.
•Calls in prescriptions to appropriate pharmacies under the chiropractor’s direction.
•Keeps the office clean and presentable, doing spot cleaning throughout the day and thorough cleaning at the end of each business day.

Jan. 2016 – Mar. 2017
Shantibury, Montana
Data Entry Specialist, Schultz, Kovacek and Dach

  • Organizing files and collecting data to be entered into the computer
  • Analyzing the data for errors
  • Reporting problems with the data
  • Accurately entering information into various computer programs
  • Keeping sensitive customer or company information confidential
  • Answering phones and troubleshooting
  • IT panel programming

Aug. 2015 – Sep. 2015
Keithview, Pennsylvania
Marketing Coordinator (temp position), Altenwerth-Abbott

  • Create, edit, and optimize marketing materials
  • Create marketing strategies and ensure they are being implemented
  • Coordinate and deliver email campaigns
  • Create brochures and folders
  • Work with manager and business units to determine event budget and manage expenses to that budget
  • Promote products and services through public relations initiatives
  • Develop marketing communications campaigns
  • Improve communication efficiencies within company
  • Manage and edit video content
  • Graphic design

Apr. 2015 – May. 2015
Lake Gertrud, Michigan
Administrative Sales Assisant, Prosacco Group

  • Receptionist work – answering phones, filing, scheduling estimators appointments, warranty scheduling/coordination
  • Worked with Foundation program – finding and receiving POs, invoices, etc

Aug. 2014 – Feb. 2015
Edenport, Utah
Studio Assistant Manager, Bergstrom, Carter and Heaney

  • Receptionist work – greeting customers, answering phones, MBO system work, filing, cleaning, advisor calls and email returns, bank deposits, and employee scheduling
  • Marketing – social media maintenance – Facebook, Twitter, Pinterest, YouTube, Constant Contact distribution, marketing – creating and sending out flyers for workshops and events, and event coordination
  • Sales – membership/class packages, workshops, trainings, and events

Jun. 2013 – Aug. 2013
South Nganberg, North Carolina
Office Assistant/Bid Coordinator, Metz, Hegmann and McKenzie

  • Bid Coordinator – defining and aligning the bid process (internal and external), coordinate to ensure all bids are submitted on time, formulating and scripting bids and proposal documents including coordinating and editing content and continually editing/updating the bid library as a resource for the company internally
  • Receptionist work – greeting customers, answering phones, distributing mail, stuff envelopes (invoices), filing, faxing monthly statements, write quotes/bids, print project plans, bank deposits, taking care of catering needs
  • Process and upkeep credit applications and requests 

Nov. 2011 – Jan. 2012
New Madalineburgh, New Mexico
Social Media Associate, Erdman Group

  • Read and analyzed due diligence data on clients as well as researched industry specific data relating to the client(s) 
  • Utilized Hootsuite and other social media tools  
  • Researched and kept up on current trends in social media, mobile, seo, etc. (Mashable, Techcrunch, etc.) 
  • Identified target markets and proper audiences; engaged and conversed with target market  
  • Participated in client strategy sessions  
  • Produced social media reports  
  • Participated in digital marketing conferences and summits  

Education

Aug. 2010
Bachelor of Arts: Digital Communications

  • The Iowa University – Genaburgh, Wisconsin

Skills

Social Media
Experienced

Customer Service
Experienced

Microsoft Applications
Experienced

Online Marketing
Experienced

chiropractic assistant/office manager

  • Inducting and introducing all new patients into the clinic
  • Assisting the Chiropractor in X-rays and conducting all prior medical examinations for each patient
  • Ensuring the clinic is running smoothly and meeting all monthly key performance indicators  
  • Liase with surrounding practices and organising upcoming screenings for patients and fellow chiropractic clinics 
  • Ongoing reporting and communication to support all Chiropractors
  • Implementing training plans and producing standing operating procedures for all future staff members
  • Building relationships to provide guidance and closely monitor performance of of staff and agents of the company 

chiropractic assistant

  • Perform ultrasound and electric stimulation on patients as directed by doctor
  • Stimulate and remove acupuncture needles from patients as directed by doctor
  • Front Desk Responsibilities Answering the phone
  • Receiving payments from patients

chiropractic assistant

  • Operated diagnostic equipment including TENS unit and chiropractic billing software, Eclipse.
  • Prepared patients for exams or treatments and explained procedures, medications and doctor’s instructions.
  • Maintained detailed and complete records of health care plans and prognoses.
  • Handled issues of patient insurance.

chiropractic assistant

  • Therapies performed with specialized instrumentation such as Electrical Muscle Stimulation and Massage, Sound Wave Therapy and Spinalator
  • Assisted chiropractor with various other therapies
  • Ordered all necessary medical supplies weekly
  •  Schedule appointments, collect payments, enter charges, get patient history, and verify insurance benefits and medical records    
  • Liaison for public health fairs

chiropractic assistant

  • Record patients’ medical history and other information in medical records.
  • Prepare treatment rooms for patient examinations and therapy room, keeping them neat and clean.
  • Collect blood specimens, log the specimens, and prepare them for testing.
  • Develop film, assigning to appropriate patient and sending out after doctor and reviewed.
  • Perform general office duties, such as answering telephones, connecting patients with desired attorneys, completing insurance forms.
  • Handle patient payments and sent statements on delinquent balances.

chiropractic assistant

  • Perform clerical duties such as typing, answering multi line phones and filing.
  • Check in patients, scheduled appointments.
  • Checking vitals and performing the necessary Physical Thereapy.
  • Write and record orders for merchandise and office supplies..
  • Knowledge of Workers Compensation
  • Insurance verification and obtaining visits.

chiropractic assistant

  • Obtain and record patients’ medical history, measure their vital sings, weight and height and information such as x-ray results in medical records. 
  • Help physicians examine and treat patients, handing them instruments or materials and tasks such as translating for Spanish speakers.
  • Compile and maintain patients’ medical records to document condition and treatment per privacy guidelines. 
  • Managed insurance claims and billing for patients.

chiropractic assistant

  • Responsible for triaging patients and assisting them with various chiropractic therapies. 
  • Assisted patients with learning and doing rehabilitative exercises.
  • Responsible for ordering medical supplies for therapy area. 
  • Performed foot detoxes, and scans for orthotic insoles.

chiropractic assistant

  • Perform required therapy to patients before their adjustments by the chiropractor
  • Front desk duties, including phones, greeting patients, accepting payments.
  • Maintaining patient files, updating patient information in computer programs.
  • Recall patients for scheduling, sale of supplements.

chiropractic assistant

  • Collected all pertinent data and calculations to aid physician in interpreting results.
  • Explained procedures to patients to reduce anxiety and increase patient cooperation.
  • Application of basic patient modalities such as ice/hot packs and correct positioning.
  • Make copies of correspondence or other printed material.attendance records, correspondence, or other material.

chiropractic assistant

  • Administered front desk duties and dealt with insurances for payments and obtained benefit information on patients.
  • Conferred with the physician the progress of patients and adaptation of the treatment program, provided input on patient’s progress, taking medical histories, recording vital signs.
  • Observed and performed patient’s therapies, such as electric muscle stimulation, ultrasound, and hydrotherapy.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as 

chiropractic assistant

  • Massage body parts to relieve soreness, strains, and bruises.Counsel patients about nutrition, exercise, sleeping habits, stress management, or other matters.
  • Performed series of exercises for optimal function of the musculoskeletal system.
  • Provided front and back office assistance to Doctors of Chiropractic.
  • Perform medical billing and coding.

chiropractic assistant/ office manager

  • Administer therapeutic treatments utilizing ultrasound, electric muscle stim, cold laser, traction, heat and ice.
  • Explain treatment procedures, at home therapeutic excersises, medications, diets, or physicians’ instructions to patients.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.  As well as general office maintenance and repairs.
  • Perform general office duties, such as answering telephones, taking dictation, completing insurance forms as well as computer proficiency.
  • Contact insurance companies to check benefits and preauthorize if needed.
  • Retrieve patient medical records.

chiropractic assistant

  • Administered ionic cleansing for patients. Evaluated and reported results to doctor.
  • Scheduled future patient appointments.
  • Assured cleanliness and proper operation of all therapy equipment.
  • Inventoried supplements and placed orders when necessary.

chiropractic assistant

  • Receive payment and record receipts for services.Assist in performing Chiropractic therapies to patients. 
  • Type letters when needed.
  • Some medical office billing.
  • Record patients’ medical history, vital statistics, or information in medical records.

chiropractic assistant

  • Escort patients to their table
  • Prep the patient’s table for Chiropractic, Acupuncture and Physical Therapy services
  • Set therapeutic equipment for patient services
  • Apply heat or cold therapy to patients using materials such as heat pads, warm compresses and cold compresses
  • Maintain accurate case histories of patients

chiropractic assistant

  • Print out daily schedule 
  • Answer phone calls 
  • Contact lawyers/insurance companies about the status of a personal injury patient 
  • Set up portfolios for new clients
  • Assist doctor in procedures 
  • Keep office clean 
  • Keep Record of daily income and number of patients treated 

chiropractic assistant

  • Record and submit clinic’s stats
  • Handle insurance and cash billing
  • Welcome clients and walk each through examinations with a spinal thermography, X-Rays, review policy, deliver literature and more.
  • Collect and follow-through on patient referrals
  • Promote workshops and contact missed appointment
  • Prepare and maintain accurate patient information.
  • Confer with physician the progress of patients and adaptation of the treatment program, provided input on patient’s progress, taking medical histories, recording vital signs.

chiropractic assistant

  • Transcribed medical reports
  • Prepared and posted insurance billings
  • Recorded patients’ vital statistics and other pertinent information
  • Prepared treatment rooms for patient examinations

chiropractic assistant

  • Evaluate the functioning of the neuromuscularskeletal system and the spine using systems HRV SeMG and Thermography using Insight CLA.
  • Maintain schedule and confirm appointments for patients
  • Use skills in technology, along with a basic knowledge of healthcare and medical terminology to pull up x-rays, record adjustment data, and take notes about the patient’s condition.
  • Compiled and coded patient data

chiropractic assistant/receptionist

  • Maintained accurate patient case histories
  • Advised patients on courses of treatment and therapies
  • Assisted during patient exams
  • Maintained patient confidentiality
  • Reviewed records to ensure conformity and neatness
  • Retrieved patient medical records for doctors
  • Entered data regarding patient history and treatments into computer

chiropractic assistant

  • Book appointments and manage diary.
  • Receive payments by cash or credit card.
  • Maintain a clean work environment and perform regular cleaning tasks.
  • Balance money at the end of each day and back up all the necessary information.