Andrew Smith

Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Trustworthy, dependable, responsible Personal Assistant with 18+ years of experience providing ongoing support to notable CEOs within the Coaching industry. Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies. Well-organized with in-depth technical knowledge and keen attention to detail.

Employment history

Feb. 2018 – May. 2018
North Trina, Tennessee

Chief Operations Officer, Barton, Bins and Rippin

Use computers for various applications, such as database management or word processing.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Maintain scheduling and event calendars.
Schedule and confirm appointments for clients, customers, or supervisors.
Make copies of correspondence or other printed material.
Locate and attach appropriate files to incoming correspondence requiring replies.
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
Arrange conference, meeting, or travel reservations for office personnel.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Provide services to customers, such as order placement or account information.
Conduct searches to find needed information, using such sources as the Internet.
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Establish work procedures or schedules and keep track of the daily work of clerical staff.
Mail newsletters, promotional material, or other information.
Order and dispense supplies.
Prepare conference or event materials, such as flyers or invitations.
Compile, sort and verify the accuracy of data before it is entered.
Maintain logs of activities and completed work.
Select materials needed to complete work assignments.
Manage and maintain executives’ schedules.
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
Answer phone calls and direct calls to appropriate parties or take messages.
Attend meetings to record minutes.
Compile, transcribe, and distribute minutes of meetings.
Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
Prepare responses to correspondence containing routine inquiries.
Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
Interpret administrative and operating policies and procedures for employees.

Jan. 2017 – Sep. 2017
Townemouth, Nevada

Event Assistant, Hoeger-Dicki

Assist in all aspect of event management.
Use computers for various applications, such as database management or word processing.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Maintain scheduling and event calendars.
Schedule and confirm appointments for clients, customers, or supervisors.
Make copies of correspondence or other printed material.
Locate and attach appropriate files to incoming correspondence requiring replies.
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
Arrange conference, meeting, or travel reservations for office personnel.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Provide services to customers, such as order placement or account information.
Conduct searches to find needed information, using such sources as the Internet.
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Establish work procedures or schedules and keep track of the daily work of clerical staff.
Mail newsletters, promotional material, or other information.
Order and dispense supplies.
Prepare conference or event materials, such as flyers or invitations.
Compile, sort and verify the accuracy of data before it is entered.
Maintain logs of activities and completed work.
Select materials needed to complete work assignments.
Manage and maintain executives’ schedules.
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
Answer phone calls and direct calls to appropriate parties or take messages.
Attend meetings to record minutes.
Compile, transcribe, and distribute minutes of meetings.
Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
Prepare responses to correspondence containing routine inquiries.
Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
Interpret administrative and operating policies and procedures for employees.

Apr. 2017 – Jul. 2017
Port Particia, Alabama

Event Manager, McCullough Inc

Manage and maintain executives’ schedules.
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
Answer phone calls and direct calls to appropriate parties or take messages.
Process payroll information.
Attend meetings to record minutes.
Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
Compile, transcribe, and distribute minutes of meetings.
When on site greet visitors and determine whether they should be given access to specific individuals.
Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
File and retrieve corporate documents, records, and reports.
Set up and oversee administrative policies and procedures for offices or organizations.
Make travel arrangements for executives.
Open, sort, and distribute incoming correspondence, including faxes and email.
Prepare responses to correspondence containing routine inquiries.
Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
Provide clerical support to other departments.
Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
Interpret administrative and operating policies and procedures for employees.
Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors.
Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Provide services to customers, such as order placement or account information.
Conduct searches to find needed information, using such sources as the Internet.

Education

Jul. 1998

Licensed Vocational Nursing: Nursing

South Alabama College – Jonellehaven, Rhode Island

Skills

Project Management

Expert

Technology Skills

Experienced

Event Production

Expert

Problem Solving

Expert

Communication Skills

Expert

Professional Summary

.
Highly-ethical, qualified Non-Profit Professional armed with extensive experience developing and executing strategic plans to lead organizations business development, financial growth, and long-term sustainability. Superb ability to succeed in challenging, high-pressure, deadline-driven environments.

Employment history

Chief Operations Officer, Lueilwitz-Corkery. South Armand, California

Nov. 2019 – Present

Direct, motivate, and monitor the mobilization of a campaign team to advance campaign goals.
Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
Network within communities to find and attract new business.

Entrepreneurship Clubs Cordinator, Schowalter LLC. New Carmen, Idaho

Sep. 2018 – Present

Develop problem intervention procedures, utilizing techniques such as interviews, consultations, role playing, and participant observation of group interactions.
Observe group interactions and role affiliations to collect data, identify problems, evaluate progress, and determine the need f
Edit and submit protocols and other required research documentation.
Prepare tables, graphs, fact sheets, and written reports summarizing research results.
Recruit and schedule research participants.or additional change.
Provide assistance with the preparation of project-related reports, manuscripts, and presentations.

Executive Director, Heathcote, Padberg and McDermott. South Lieselottechester, Louisiana

Jan. 2019 – Present

Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
Oversee the flow of cash or financial instruments.
Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
Recruit, interview, and hire or sign up volunteers and staff.
Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
Direct activities of professional and technical staff members and volunteers.
Plan and administer budgets for programs, equipment and support services.
Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
Research and analyze member or community needs to determine program directions and goals.
Implement and evaluate staff, volunteer, or community training programs.
Represent organizations in relations with governmental and media institutions.
Direct fundraising activities and the preparation of public relations materials.
Develop fundraising activity plans that maximize participation or contributions and minimize costs.
Create or update donor databases.
Recruit sponsors, participants, or volunteers for fundraising events.
Secure speakers for charitable events, community meetings, or conferences to increase awareness of charitable, nonprofit, or political causes.
Write and send letters of thanks to donors.
Write speeches, press releases, or other promotional materials to increase awareness of the causes, missions, or goals of organizations seeking funds.
Compile or develop materials to submit to granting or other funding organizations.
Conduct research to identify the goals, net worth, history of charitable donations, or other data related to potential donors, potential investors, or general donor markets.
Identify and build relationships with potential donors.
Monitor budgets, expense reports, or other financial data for fundraising organizations.
Develop, implement, and evaluate methods of data collection, such as questionnaires or interviews.

Secretary of Finance (Youth Executive Committee), O'Kon-Kutch. Kiethborough, Montana

Jan. 2020 – Present

Prepare, examine, or analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
Establish tables of accounts and assign entries to proper accounts.
Develop, implement, modify, and document record-keeping and accounting systems, making use of current computer technology.Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs.
Organize programs and workshops to enhance the youths employ ability and financial independence.

Sales Rep, Abshire-Kozey. North Nathanialstad, Arizona

Jan. 2020 – Present

Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
Initiate market research studies or analyze their findings.

Chief Executive Officer, Bradtke and Sons. Donton, Michigan

Nov. 2018 – Dec. 2018

Modified a comprehensive financial reporting package to reflect growing organisational complexity.
Complete forms in accordance with company procedures.
Arrange conference, meeting, or travel reservations for office personnel.

Education

Northern Upton University, West Dedra, Ohio

Diploma, Marketing Management, Present

Mertz University, Elnorahaven, Mississippi

Certificate of Study, Project Management, Oct. 2020

Northern Ferry, Leandraburgh, Delaware

High School Diploma, Economics, Statistics and Geography, Jan. 2018

West Arkansas College, East Stuart, Rhode Island

High School Diploma, Apr. 2016

Skills

Strategic Planning

Experienced

Project Management

Skillful

Debator

Experienced

Public Speaking

Experienced

Marketing

Skillful

Oversaw the planning, daily running and functions of the Association’s National Office in Johannesburg;
liaised with the CEO with regard to operational requirements, budgetary controls, planning and co-ordinating

Sales & Marketing,Finance,Fulfilment,Warehousing,Human Resources,Quality,maintenance,security,staff & cost management.
Oversees daily & ongoing business operations within the company.
Set comprehensive goals for growth and performances.
Coordinates the organization’s financial and daily operations.
Develop pricing strategies and, balancing firm objectives and customer satisfaction,budget activities to fund operations, maximize investments to increase efficiency.
Prepare and manage company budgets.
Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted. budgets.

Manage daily operations and report to President
Responsible for the development, design, operation and improvement of the systems that create and deliver the firm’s services.
Articulate communicator, capable of building lasting relationships with customers, partners and vendors.
Ownership responsibilities of developing operations, training, compliance, business development, recruitment of staff, marketing team and administration.

Designed and implemented business operations.
overseeing operations of the company and the work of executives.
Managing a team of 6 regional Operations Managers by leading, directing, inspiring and mentoring to maximize their performance.
To liaison with competent Government authorities, industry partners to ensure smooth business operations of the organization.

Designing and implementing business operations
Overseeing operations of the company and the work of other executives
Write and submit reports to the CEO in all matters of importance
Organize Udhyammi Mann and Build Your Business with esteemed businessmen in Nepal
Assist CEO in fundraising ventures

Leading and managing Company’s Operational Processes with vision to ensure the organization has appropriate operational controls, MIS, administrative and financial reporting processes to develop its operational efficiency resulting high level Customer experience.
As owner of Profit & Loss responsibilities, examine and analyse the financial data on regular basis and use them to improve profitability and growth of the company.
Follow up with existing Customers timely and as and when needed to understand the service level/ Operational related issues to improve Company’s services and customer satisfaction.
To plan and execute all aspects of the business development / marketing initiatives by updating industry specific requirements of the prospective customers and to generate new business pipeline.
To ensure business operational processes are within legal compliant framework and as per industry standards.
Formulate the best strategic and operational objectives and implement them in operational management.
Overall responsibility of company’s SLA.

Played a key role in stabilizing and improving the sale performances and overall growth of the company
Managed to bring to collaborate together various departments in the company which resulted in a better understanding of each other jobs and reduced costs by 30%
Played an important role in bringing in new partners and offering more complex activities
Successfully coaching and mentoring many employees who have gone on to enjoy successful careers both within Company and outside the business

Developed and implemented an operational strategy refocusing the organization on operational efficiency and provider productivity.
Had accountability for Quality Assurance and Clinical Risk Management
Represented the organization to the outside world (radio and TV, and newspaper interviews; oral presentations and opinion articles).
Funding proposal preparation: I was the technical lead in the preparation of a Large Anonymous Donor (LAD) funding proposal that secured MSSA R100m over three years starting April 2015.
I was a member of the Department of Health National Technical Working Group on the Contraception and Fertility Planning Policy

Supervise the work of all employees, planning everyone’s working hours, and compute payroll.
Resolve problems concerning Account metrics, intellectual property complains, order filling, upload/import or delete/exports of listings, and customer service issues.
Maintain metrics, support financial reports, process documentation for IP complains, customer service logs, and employees training.
Support on building strategy for Amazon Product Ads, analyze PPC and Acos.
Manage FBA and SFP products as well as for dropshipping products both piggyback and scratch listing.
I am knowledgeable with Amazon Seller Central, SkuGrid, Hubstaff, Lastpass, Informed.co, RepricerExpress, SmartSheet, Google Sheet and Excel.

Institutionalising management and communications structures to create a flexible working environment.
High-quality management of a geographically dispersed team, including during the Live Below the Line campaign where we raised $1.5 million.
Creating streamlined project management processes across the organisation including evaluation tools.
Managing all state and territory budgets

Cooperated with ownership, producers, account servicing staff to verify that quality standards were met.
Create or implement security standards, policies, and procedures.
Develop or manage integrated security controls to ensure confidentiality, accountability, recoverability, or audit ability of sensitive information, proprietary information, or information technology resources.
Appoint department heads or managers and assign or delegate responsibilities to them.

Implemented ticketing system for automated reporting and on-time metric updates resulting in data-driven decision making leading to increased response time in customer service KPI’s.
Implemented ADP to reduce the need for hiring an on-site HR employee resulting in a cost avoidance of $18,000 annually.
Championed a Chart of Accounts Project allowing for department level revenue vs. expenses to be evaluated and controlled.
Ensuring satisfaction in both customers and employees, satisfaction surveys were established, resulting in qualitative and quantitative data to evaluate impacts and morale and turnover rate / reason.
Established a training and travel budget, set at 5% of payroll, to provide proper training for management and technicians resulting in a morale increase of 17%.
Develop training materials and procedures, and train users in the proper use of software and company systems.

Plan, administer and control budgets for contracts.
Review existing disaster recovery, crisis management, or business continuity plans.
Confer with board members and employees to discuss issues, coordinate activities, or resolve problems.
Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.

828a4e4d-749d-4343-a72d-33f5cf5b5b6f

Andrew Smith

Professional Summary

Employment history

Education

Skills

cb2bae0f-316c-4774-be95-d76c33e2190c

Andrew Smith

Professional Summary

Employment history

Education

Skills

chief operations officer

chief operations officer

chief operations officer

chief operations officer

chief operations officer

chief operations officer

chief operations officer

chief operations officer

chief operations officer

chief operations officer

chief operations officer

chief operations officer

chief operations officer, chief information officer, chief financial officer