Andrew Smith


(000) 000-0000


287 Custer Street, Hopewell, PA 00000

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in Eye Care.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Analytical, detail-oriented health care professional offering over 29 years of success in roles as Certified Ophthalmic Assistant.  Dependable, patient-focused with exceptional assistant and organization skills. 

Employment history

Jan. 2009 – Jul. 2015
Port Hiltonhaven, Utah
Certified Ophthalmic Assistant, Bogisich, Zboncak and Raynor

  • Record patients’ medical history, vital statistics, or information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Show patients to examination rooms and prepare them for the physician.
  • Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Greet and log in patients arriving at office or clinic.

Dec. 1996 – Aug. 2003
New Eviemouth, Nevada
Optical Lab Optician, Sauer LLC

  • Adhere to all applicable regulations, policies, and procedures for health, safety, and environmental compliance.
  • Inspect finished products for quality and adherence to customer specifications.
  • Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures.
  • Calibrate or adjust equipment to ensure quality production, using tools such as calipers, micrometers, height gauges, protractors, or ring gauges.
  • Troubleshoot problems with equipment, devices, or products.
  • Monitor and adjust production processes or equipment for quality and productivity.
  • Start up and shut down processing equipment.
  • Prepare and assemble materials.
  • Provide advice or training to other technicians.
  • Select cleaning materials, tools, or equipment.
  • Build product subassemblies or final assemblies.
  • Ship packages, following carrier specifications.
  • Build packaging for finished products.
  • Clean production equipment or work areas.


Jun. 2017
Certified Ophthalmic Assistant: Ophthalmology

  • East Hawaii Institute – North Cyrusfurt, Rhode Island

Aug. 1987
Optical Technology: Optical Technology

  • The Oregon Institute – Shanahanville, Ohio


Screening Patients

Applanation Tonometry

Insert and Removal of Contacts


Automated Refraction



certified ophthalmic assistant

  • Obtain manual blood pressures on each patient. 
  • Obtain full medical, medication and social/family history. 
  • Examine eyes, using observation, instruments and pharmaceutical agents, to determine visual acuity, intraocular pressure, motility, pupils, confrontation visual field testing. 
  • Refill medications to treat eye diseases using e-scribe under physicians direction.
  • Provide patients undergoing eye surgeries, such as cataract and laser vision correction, with pre and post-operative care.

certified ophthalmic assistant

  • Performed ancillary tests, which included keratometry, refractions, slit lamp exams, imaging, tonometry, pachymetry, epilation of lashes, removing foreign bodies, and implanting punctal plugs.
  • Assisted with minor surgeries, lasers, LASIK/PRK, and in office procedures. Cleaned and sterilized instruments. 
  • Designed the marketing, sales, and advertising of our premium surgery services, from LASIK/PRK to oculoplastics.
  • Consulted and scheduled patient’s surgeries, counseled patients on pre-op an post-op care instructions.

certified ophthalmic assistant/lead technician

  • Designed a schedule to generate a good patient flow for revenue for my doctors and accomodate my patients needs.
  • Scribed for the doctors, making sure charting was correct for billing purposes.
  • Managed staff at numerous sattelite offices and assigned them to various jobs that fit their qualifications and skill set.
  • Conductted training for staff on the correct and efficient way to work up patients, and evaluated their performance for reveiws.
  • Held regular meetings with the doctors, practice administrator, and clinical manager to discuss clinic flow, staff, billing, and ways to make the practice flow better.
  • Assigned intravitreal and Sub-Tenons injections through a sophisticated system to the patient’s EHR and inventory. Set up the exam lanes and assisted the doctors in administering the drugs.
  • Assisted the doctors with evening, weekend, and holiday call schedules.

certified ophthalmic assistant

  • Collect medical, medication, social and family histories. Perform manual blood pressures on each patient.
  • Examine eyes, using observation, instruments and pharmaceutical agents, to determine visual acuity and perception, focus and coordination and to diagnose diseases and other abnormalities such as glaucoma, macular degeneration, and cataracts. 
  • Refill ocular medications thru e-scribe under physicians care.
  • Consult with and refer patients to ophthalmologist, retina surgeons or cornea specialists,  if additional medical treatment is determined necessary.
  • Provide patients undergoing eye surgeries, such as cataract, with pre and post-operative care.
  • Operate, calibrate, or maintain equipment used in quantitative or qualitative analysis, such as lensometers, auto-refractor, IOL master, visual field, and OCT.

certified ophthalmic assistant

  • Documentation of patients information ,including their past medical details,medications prescribed ,and other related information . 
  • Making available the eye screening and examination to carry out eye tests and other related procedures 
  • Performed suitably sustaining the important instruments and tools used by the ophthalmologist 
  • Performed the job of preparing patients for the prescribed ophthalmic tests 
  • Performed minor surgery like entropy correction (BLTR method ) and Chalazion excision and lid abscess drainage .
  • Followed instructions given by the ophthalmologist and administered the prescribed drops in patients eye  .
  • Assisted in the procedure of admitting patients and recording the required medical  information