ff4a678e-5253-4d3e-94ff-d5c7b454d004

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Highly motivated, responsible certified medical assistant. Dedicated, patient-oriented, adaptable 7 years of success in making critical decisions ensuring attainment of medical goals and quality outcomes in Family Medicine and Cardiology. 
Seeking to obtain a position as a team player in a people-oriented organization where I can maximize my customer-service experience.

Employment history

Certified Medical Assistant, Blick Inc. Lake Vanmouth, Kentucky
Jan. 2020 – Present
  • Record patients’ medical history, vital statistics, or information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Prepare and administer medications as directed by a physician.
  • Show patients to examination rooms and prepare them for the physician.
  • Perform routine laboratory tests and sample analyses.
  • Operate electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
  • Change dressings on wounds.
  • Schedule appointments for patients.
  • Inventory and order medical, lab, or office supplies or equipment.
  • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
  • Set up appropriate patient’s for Home INR monitoring device or Insulin pump device.
  • Obtain Medication and diagnostic testing prior authorizations for patient’s. 

Certifed Medical Assistant/PCC, Crona, Breitenberg and Nicolas. Emerymouth, Michigan
Aug. 2015 – Apr. 2016
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Record patients’ medical history, vital statistics, or information such as test results in medical records.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Travel to satellite clinics (Grants, NM, Las Vegas, NM, MD for MEN)
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Schedule appointments for patients.
  • Operate electrocardiogram (EKG), or other equipment to administer routine diagnostic tests ( 24 hour or 2 week event monitor).

Certified Medical Assistant, Koss LLC. Koepphaven, Ohio
Jul. 2014 – Aug. 2014
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Show patients to examination rooms and prepare them for the physician.
  • Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
  • Operate electrocardiogram (EKG), or other equipment to administer routine diagnostic tests (24 hour and 2 week event monitor)
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Inventory and order medical, lab, or office supplies or equipment.

Floor Assistant, Nicolas-Dare. North Lianaville, New Hampshire
Feb. 2010 – Oct. 2010
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide information.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards.
  • Adapt teaching methods and instructional materials to meet visitors varying needs, abilities, and interests.
  • Observe and evaluate visitors work to determine progress and make suggestions for improvement.
  • Prepare materials and classrooms for class activities.
  • Re-stock and clean designated areas. 

Education

Western Maine University, Lake Ambrose, Alaska
Medical Assistant, May. 2010

O'Kon University, Jamesbury, New Hampshire
High School Diploma, Sep. 2007

Skills

Bilingual (Spanish/English)

Customer Service

Computer Skills

Experienced with different EHR software

fc2d739a-f8af-4653-9720-d2a8ec9a004a

Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Candidate with Associate Degree (AAS)  seeks a position in a public pre-school program. Adept at creating and incorporating lessons through song, art and physical play while developing both gross and fine motor skills. Possesses enthusiasm and passion for children and their unique learning/social needs. Excellent communications skills, creative drive, patience, and humor. Adept at employing tablet technology in the development of basic skills necessary for future success in kindergarten and beyond.

Employment history

Oct. 2016 – Present
Gleasonstad, Connecticut
Certified Medical Assistant, Stokes-Ortiz

  • Record patients’ medical history, vital statistics, or information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Prepare and administer medications as directed by a physician.
  • Show patients to examination rooms and prepare them for the physician.
  • Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  • Perform routine laboratory tests and sample analyses.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Change dressings on wounds.
  • Set up medical laboratory equipment.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

Feb. 2013 – Mar. 2013
South Cruzburgh, North Dakota
Student teacher, Sporer, Dicki and Runolfsson

  • Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
  • Adapt teaching methods and instructional materials to meet students’ varying needs and interests.
  • Establish and enforce rules for behavior and procedures for maintaining order among the students for whom they are responsible.
  • Prepare materials and classrooms for class activities.
  • Observe and evaluate students’ performance, behavior, social development, and physical health.
  • Read books to entire classes or small groups.
  • Provide a variety of materials and resources for children to explore, manipulate, and use, both in learning activities and in imaginative play.
  • Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.

Feb. 2012 – Apr. 2012
Oteliamouth, New Hampshire
Student teacher, Becker Group

  • Establish and enforce rules for behavior, and procedures for maintaining order.
  • Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.
  • Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
  • Observe and evaluate children’s performance, behavior, social development, and physical health.
  • Read books to entire classes or to small groups.
  • Attend to children’s basic needs by feeding them, dressing them, and changing their diapers.
  • Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play.
  • Serve meals and snacks in accordance with nutritional guidelines.
  • Teach proper eating habits and personal hygiene.
  • Prepare materials and classrooms for class activities.

Feb. 2004 – Apr. 2004
Randellborough, Arkansas
teacher assistant and lead toddler teacher, Effertz, Bruen and Homenick

  • Maintain a safe play environment.
  • Dress children and change diapers.
  • Sanitize toys and play equipment.
  • Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
  • Assist in preparing food and serving meals and refreshments to children.
  • Identify signs of emotional or developmental problems in children and bring them to parents’ or guardians’ attention.
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits.
  • Create developmentally appropriate lesson plans.
  • Sterilize bottles and prepare formulas.
  • Read to children and teach them simple painting, drawing, handicrafts, and songs.
  • Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens.
  • Organize and store toys and materials to ensure order in activity areas.

Education

Sep. 2013
Associate of Arts: Early Childhood Education

  • Steuber University – New Scotty, Georgia

Mar. 2013
Certification: Medical Assistant

  • Western Kansas University – Cathistad, North Carolina

Skills

Social Perceptiveness

Monitoring

Time management

Learning strategies

CPR certified

Instructing

554689ee-79ed-419f-ae55-c358ba589987

Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Proactive, friendly customer service specialist with a medical background, dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships.  Actively seeking a  role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Mar. 2018 – Apr. 2018
Lake Jenetteside, Illinois
Certified Medical Assistant, Jacobi-Schultz

  • Monitor, record, and report symptoms or changes in patients’ conditions.
  • Maintain accurate, detailed reports and records.
  • Record patients’ medical information and vital signs.
  • Order, interpret, and evaluate diagnostic tests to identify and assess patient’s condition.
  • Record patients’ medical history, vital statistics, or information such as test results in medical records.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Prepare patients for examinations, tests, or treatments and explain procedures.

Nov. 2006 – Jan. 2007
East Malvinachester, Kentucky
Customer Service Representative, Konopelski Inc

  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Provide assistance for customers with special billing requests.
  • Promote company products, services, and savings plans when appropriate.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Oct. 2003 – Dec. 2003
Coryburgh, Oklahoma
Online/Personal Banker, Rogahn-Graham

  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  • Approve, reject, or coordinate the approval or rejection of lines of credit or commercial, real estate, or personal loans.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.
  • Sell services or equipment, such as trusts, investments, or check processing services.

Education

Mar. 2018
Associate of Arts: Medical Assisting

  • North Romaguera University – East Diedreview, Oregon

Jul. 2003
High School Diploma: General

  • South Hermann Academy – New Earnestmouth, Nevada

Skills

Management of Personnel Resources

Time Management

Complex Problem Solving

Judgment and Decision Making

Monitoring/Assessing

Judgment and Decision Making

certified medical assistant

  • Collects patient specimens and data for submission to laboratories.
  • Obtaining blood specimens by performing venipunctures and finger sticks (when necessary).
  • Resolving unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory.
  • Maintaining a safe, secure, and healthy work environment by following standards and procedures.

certified medical assistant

  • Administer vaccines
  • Wellnes and health checks
  • work closely with pediatrician
  • Order and maintain vaccines

certified medical assistant

  • Obtained information about patients’ medical history, drug history, complaints and allergies.
  • Performed foley catheterization and bladder irrigation.
  • Assisted in anesthesia procedures performed in-office
  • Assisted in prostate biopsies
  • Responsible for approval or denial of patient medication refill requests
  • Performed SP tube exchanges.
  • Submitted daily encounter charges to corporate billing office

certified medical assistant

  • Remove sutures and stitches when necessary
  • Prepare injections to be given to patients
  • Take patient vitals
  • EKG/XRAYS

certified medical assistant

  • Prepared and administered medications as directed by a physicians assistant.
  • Conducted digital x-rays, venipuncture, injections, IV therapy, EKGs, and laboratory testing.
  • 5 years clinical experience.
  • Triage patients for doctor entrance

certified medical assistant

  • Collect blood and other laboratory specimens
  • Assist with anything the doctor needs
  • Clean and stock exam rooms
  • Answer incoming patient calls as well as return any patient calls

certified medical assistant

  • Call patients back and greet them
  • Ask identity questions to confirm who the patient is
  • Get weight, height, blood pressure, temperature and pulse
  • Ask what the patient is here to see the doctor for
  • Ask medical history 
  • Input all patient data into the EMR
  • Report to doctor all important information on the patient

certified medical assistant

  • Educate patients on pre-operative and post-operative care, procedure recovery, and restrictions post-operatively.
  • Prep charts for surgical procedures, order surgical supplies, and confirm charts with anesthesia. 
  • Post operative dressing changes, local wound care, negative-pressure wound therapy initial placement and changes, JP drain care/removal, suture and staple removal.
  • Assist doctors in minor in office procedures, laser treatments, and injectable treatments.
  • Answer clinical phone calls.
  • Complete EMR records. 

certified medical assistant

  • Assist with suture removal/wound care dressings.
  • Set up of surgical tray for surgical procedures.
  • VECTRA pictures on new consults.
  • Knowledge and preparation of dermal fillers, botox.
  • Assist in procedures, log specimens.

certified medical assistant

  • Provided wound care, post-op care, casting, sterile procedure setup and other specialty care as required
  • Assisted in making and customizing orthotic supports
  • Recorded patient’s medical history, vital statistics, and documentation in medical records
  • Scheduled and performed pre-operative teaching for surgical patients
  • Traveled to outreach clinics to assist providers at different regional clinics

certified medical assistant

  • Answer telephones and direct calls to appropriate staff. 
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. 
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients’ needs. 
  • Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses. 
  • Assist nurses or physicians in the operation of medical equipment or provision of patient care. 
  • Communicate with patients to ascertain feelings or need for assistance or social and emotional support. 

certified medical assistant/phlebotomist

  • Coordinate the main laboratory and oversee 3 other satellites of the health center
  • Processed quarterly reports for department performance
  • Follow infection control procedures
  • Perform blood draw test and sent specimens for laboratory testing
  • perform monthly inventory, maintained office and laboratory supplies
  • Manage record of accession log book and communicating results
  • Observe and instruct phlebotomy students of Mercer County Vo Tech during internship at our facility

certified medical assistant

  • Prepare and administer
  • Greet and log in patients arriving at office or clinic. medications as directed by a physician.
  • Chart prep for pre visit planning.
  • Utilize outgoing/ incoming patient calls.

certified medical assistant

  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean..
  •  electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
  • Authorize drug refills and provide prescription information to pharmacies
  • VFC trained and Vaccine Coordinator.

certified medical assistant

  • Autoclave/ sterilize medical instruments
  • Responsible for all supplies, inventory, ordering and stocking maintenance
  • Cleaned out patient room and disposed of medical waste
  • Measurements/order/dispense for diabetic footwear

certified medical assistant

  • B12 injections
  • Labeling lab samples
  • UA testing
  • Record/Update patient information

certified medical assistant

  • Extensive knowledge of EMR.
  • Trained 50+ medical staff on how to use EMR.
  • Assisted in minor surgeries
  • File folders/fax documents

certified medical assistant/administrative assistant

  • Sterilization of instruments.
  • Setting up appointments for MRI’s, doppler’s, CT scans, labs.
  • Cutting casts, ordering X-rays, writing prescriptions, setting up injections, suture/staple removal.
  • Recorded and collected lab work

certified medical assistant

  • Prepared treatment rooms for patient examinations and keeping the rooms neat and clean
  • Assisted with minor office procedures
  • Authorized drug refills and provide prescription information to pharmacies
  • Performed general office duties, such as answering telephones, taking dictation, or completing insurance and medical forms

certified medical assistant

  • Triage Patients before the doctor comes to the room
  • Assistant in surgeries
  • Podiatry X-rays
  • Remove sutures
  • Remove cast
  • Prep syringe
  • Ankle Brachial Index

certified medical assistant

  • Back office procedures including patient triage, administering EKGs, dABI, Spiros, labs/blood draws, injections. Also patient education, scheduling appointments and sending in requests for refills. Some other duties include prior authorizations and helping patients connect to DME companies. 
  • Conduct specified Urinalysis 
  • Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchair.
  • Administer medications including those administered by injection, as directed by a physician .

certified medical assistant

  • Show patients to examination rooms and prepare them for the physician or Nurse practitioner.
  • Record patients’ medical history, vital statistics, or information such as Proving physicians, known drug allergies, and social history  in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat, clean, and stocked with supplies
  • Ordering of clinic supplies
  • Prepare patient paperwork daily before clinic, including a progress note, order form, and patient labels
  • Monitor and submit monthly Hand Hygiene observations

certified medical assistant

  • Hearing Test
  • Eye Exams
  • DMV & FAA Physicals
  • Travel Vaccines

certified medical assistant

  • Routine physical, phlebotomy, specimen collection, rapid strep test, pulmonary function test, ear irrigation, preparation of exam rooms.
  • Medication administration and administering nebulizer treatments
  • Subcutaneous, intradermal and intramuscular injections.
  • Electrocardiogram
  • Removal of sutures, wound care and dressings.
  • Assisting with colonoscopies and upper endoscopies.

certified medical assistant/medical office manager

  • Maintenance of protected patient information, appointment scheduling, multi-line telephone management, medical terminology.
  • Leadership and supervision of office staff, appropriate delegation to designated personnel.
  • Ordering and organization of stock and essential products, staffing scheduling, and budgetary management.
  • Insurance verification, per authorizations and referrals to insurance providers.

certified medical assistant

  • Operate 
  • Train staff 
  • Gather and organize information on problems or procedures. 
  • Meet with managers or other supervisors to stay informed of changes affecting operations.

certified medical assistant

  • Infiltrate patients in preparation for biopsies/surgery 
  • Collaborate with staff members to plan or develop programs of events, or schedules of activities.  
  •  Implement records management program for filing, protection, and retrieval of records, and assure compliance with program. 
  • Participate in continuing education to stay abreast of industry trends and developments.