aec89b0f-a222-43bb-8299-bf0565d8f86c

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional.

Education

South Romaguera, Stiedemannberg, Connecticut
Nursing

Anderson College, Lake Dixiechester, Iowa
Business

Northern Iowa Academy, Reubenfort, South Dakota
Graphic Design/ Elementary Education

Employment history

Catering Supervisor, MacGyver, Medhurst and Davis. Port Shemika, West Virginia
Apr. 2018 – Present
Set up and execute banquets while personalizing per customer preferences.
Pay attention to details to enhance customer experience.
Pay close attention to State Laws while serving alcoholic beverages, including asking for proper identification and denying service to those who have reached their limit.
Taking proper inventory of supplies and equipment.
Maintaining proper food service and handling.
Maintain equipment and work area.
Maintain temperature logs and sanitation logs.
Oragnise staff and delegate tasks to enhance the customers experience.
Maintain proper, and professional, customer service skills.
Go above and beyond to create the perfect event.

Food Service Supervisor, Kutch, Wunsch and Wunsch. New Franciscostad, Oregon
Mar. 2017 – May. 2017
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Maintain food and equipment inventories, and keep inventory records.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.

Server, Padberg Group. Beierbury, Wisconsin
Jan. 2016 – Sep. 2016
Go to different job sites and perform assigned tasks as directed.

Laborer, Luettgen, Ritchie and Becker. Lawrencestad, Massachusetts
Nov. 2011 – Dec. 2011
  • Inspect, test, and adjust completed units to ensure that units meet specifications, tolerances, and customer order requirements.
  • Assemble parts or units, and position, align, and fasten units to assemblies, subassemblies, or frames, using hand tools and power tools.
  • Position, align, and adjust parts for proper fit and assembly.
  • Drill, tap, ream, countersink, and spot-face bolt holes in parts, using drill presses and portable power drills.
  • File, lap, and buff parts to fit, using hand and power tools.
  • Operate or tend automated assembling equipment, such as robotics and fixed automation equipment.

Purchaser, Hilll-Emard. Rubenberg, West Virginia
May. 2007 – Feb. 2008
  • Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies.
  • Prepare and process requisitions and purchase orders for supplies and equipment.
  • Maintain records of goods ordered and received.
  • Locate suppliers, using sources such as catalogs and the internet, and interview them to gather information about products to be ordered.
  • Approve bills for payment.
  • Monitor in-house inventory movement and complete inventory transfer forms for bookkeeping purposes.
  • Maintain knowledge of all organizational and governmental rules affecting purchases, and provide information about these rules to organization staff members and to vendors.
  • Compare suppliers’ bills with bids and purchase orders in order to verify accuracy.
  • Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications.
  • Calculate costs of orders, and charge or forward invoices to appropriate accounts.
  • Track the status of requisitions, contracts, and orders.
  • Compare prices, specifications, and delivery dates in order to determine the best bid among potential suppliers.
  • Prepare, maintain, and review purchasing files, reports and price lists.

Skills

Detail Oriented

Strong Customer Service Skills

Highly Motivated

catering supervisor

  • cook persian food
  • Supervised in catering, concessions, money room, and warehouse at Talen Energy Stadium (now Subaru Park) a sports venue that holds 18,500 people.
  • Hire, train, and supervise volunteers and support staff required for events. 
  • Enter vendor invoices into system for payment.

catering supervisor

  • Checking catering as per request icluding first class,business class and economy class
  • Checking the menu and meal uplift, making sure that correct menu provided on board as per menu.
  • Monitoring catering despatching from chiller and checking the truck,making sure that all the items are loaded.
  • Supervising onboard loading  as per SOP and galley plan.
  • Briefing cabin crews about all items loaded as per galley plan.
  • Doing paper works for the allocated flight.