cfbef98d-90a7-4b8c-9aed-723ca21051d1

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Positive, hardworking, hands-on leader with 15+ years’ experience managing restaurant operations.  Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality.  Expert in the areas of scheduling, inventory management, food, labor, and supply costing, and food safety policies and guidelines.

Employment history

Catering Coordinator, Assistant Manager, Bernier-Dibbert. Lake Stephaineborough, Montana
Apr. 2013 – Present
Efficiently resolved problems or concerns to the satisfaction of all involved parties . Developed and maintained exceptional customer service standards. Assigned tasks and oversaw the direction of catering to ensure compliance with Panera procedures and quality control guidelines. Consistently maintained high levels of cleanliness,
organization, storage, and sanitation of food products to ensure quality.  Developed and maintained a staff that provided hospitable,
professional service while adhering to policies and business initiatives. Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Shift manager/Bartender, Purdy LLC. Abshireview, Oregon
Nov. 2005 – Jun. 2009
Supervised overall operations of a medium-sized dining facility serving 500-700 customers each day. Ensured the highest food service standards were met and maintained. Monitored serving line to guarentee that every customer received restaurant quality food. Monitered food preperation methods, portion sizes and garnishing and presentation of food to ensure that food was prepared and presented in an acceptable manner.
– Proactive approach to maintaining zero injuries in the workplace
-Monitored temperatures on serving line and refrigerator equipment; ensured food storage and safety
– Responsible for the overall sucess in maintaining accountability and servability of the dining
– Ordered all food supplies and communicated with food vendors
– Maintained a positive customer environment and resolved all customer issues
– Trained staff in areas of Cash Handling and Point of Sale Operations

Education

East North Dakota Academy, Simonview, Arkansas
Associate of Arts, Culinary Arts, Aug. 2003

Skills

Customer foccussed

Excellent Product Knowledge

Health and Safety

Punctual and Efficient

Creative Thinker

Hospitality Skills

Excellent Communicator

catering coordinator

  • In charge of all catering in and out of the store
  • ensured the guests food was assembled correctly and delivered on time 
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, and cancel orders upon clients request. 
  • Determine charges for services requested, collect deposits or payments, or arrange for billing, or obtain details of service requested

catering coordinator

  • Monitor compliance with health and fire regulations regarding food preparation and delivering.
  • Excellent communication and hospitality skills, recognized by clients on a daily basis.
  • Verse in opening and closing procedures 
  • Manage the cash register.

catering coordinator

  • Airline Catering. 
  • Coordinated catering for 500+ Passenger planes.
  • Worked with multiple airlines including Halal flights. 
  • Ensure accuracy of catering orders.

catering coordinator

  • Coordinate with staff and clients to ensure all deliveries and caters are to the customers satisfaction. 
  • Take catering orders from local businesses and convey them to other employees for preparation.
  • Visit local businesses and promote catering services.
  • Call local businesses about potential catering jobs.
  • Following up with clients for a review of their experience. 

catering coordinator

  • Responsible for setting schedules and being a productive self-starter, looked to by other members of the Catering team for guidance on a daily basis.
  • Ensure all necessary tools and equipment required for each order are available and used according to established standard guidelines.
  • Assisted fellow catering attendants with food preparation, delivery, and clean up. Critical in maintaining highest standards related to food safety and quality.
  • Coordinated new marketing and sales strategies with team members.
  • Prepares the store front for service by operating, stocking, and cleaning the store.
  • Conducted administrative and clerical procedures and promoted to catering coordinator role to assist with scheduling and daily coordination of all catering orders.
  • Provide superior customer service by creating a pleasant atmosphere for customers. 

catering coordinator

  • Manage staff, budgets, timelines, communication, and relationships.
  • Help coordinate scheduling and/or decor at catered events.
  • Maintain a clean sanitary work station.
  • Prepare a variety of food products.
  • Day to day project leader for the catering channel.

catering coordinator

  • Provide client consultations
  • Create and follow budgets
  • Follow up / build customer relationships
  • Offer organized and desirable presentation with all orders
  • Check inventory and maintain stock / cleanliness of supplies
  • Follow food safety rules
  • Implement efficient systems for day-to-day catering orders