d9161c51-1b67-42b4-be7c-0ee27813ae75

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Highly motivated, flexible, hard working individual commited to pursuing a long term career with Casinos.
Exceptional level of versatility and proficiency gained from managerial and dealing skills in Casino gaming.
Dedicated to providing excellent customer service and ensuring operational and procedural efficiency according to Casino policies and standards.
The fact to worked in a french Casino can help with stranger customers and make the Casino progress.
The versatility  in a lot of differents works is an advantage to perform skills.

Employment history

Casino Dealer, Kuhic LLC. Port Shane, Mississippi
May. 2018 – Jun. 2019
  • Developed thorough knowledges of rules of games of chance, and dealt a thousands of hands of : BlackJack, Roulette (English Roulette and training for French Roulette), Texas Hold’Em Poker (Cash game and tournaments), Ultimate Poker, Casino War.
  • Open and close games verifying table with supervisor.
  • Maintain strong customer relations with Casino guests to assure playing satisfaction, including instructing players with no gaming experience on all aspects on all games.
  • Observe and report any suspicious activity.
  • Follow Casino policies, procedures and standards.
  • Quickly and accuratly calculated customer winning.
Kept the table active.
  • Greeted customers with a welcoming smile, encouraging them to play.
  • Related well with all personalities, and respect the work rules when there is an exceptional situation.
  • Always maintained a spotless record.
  • Cultivated excellent relationships with other dealers and casino employees.
  • Worked for the same family-owned chain for almost five years.

Poker Dealer, Casper, Spinka and Witting. North Kimberely, Massachusetts
Sep. 2014 – Oct. 2014
  • Dealt for many Poker’s tournaments in a gambling house at Texas Hold’Em and Cash game tables.
  • Maintained game accuracy and integrity for multiple poker games.
  • Complied with all Cercle policies and procedures.
  • Mentioned any cheat in the poker room or tables to the supervisor. 
  • Make sure that customers feel comfortable at tables and deal as soon as possible to not make customers waiting.

Box office clerk, Wiegand, Bergnaum and Purdy. South Corine, Vermont
Jan. 2012 – Nov. 2012
Cashier :
  • Collected and stored coupons.
  • Created attractive displays to promote items.
  • Politely assisted customers in person.
  • Cleaned cinema between every movies.
  • Registered people and created files for unlimited movie card.

    Cinema Bar :

  • Served coffee, drinks, candies and pop corn to customers.
  • Opened and closed the bar.
  • Served Champagne when there was an Opera show.

Waitress, Schinner-Powlowski. Mosesstad, Utah
Mar. 2011 – Apr. 2011
  • Greet guests, escort customers to their seats, and present them with menus and wine lists.
  • Take dining reservations.
  • Take and memorise orders, transmit them to the kitchen staff.
  • Cleaned tables and floor of dining area, ensuring that customers had a pleasant, hygienic dining experience.

Event Hostess, Mueller LLC. Ashleystad, California
Jan. 2011 – Feb. 2011
  • Orient and welcome customers to the firm SAFRAN.
  • Escort people to sign a register and checked that the actions were exacts. 
  • Thank customers with gift at the end of the meeting and escort them to the exit.
  • Worked for L’Oreal company, gave flyers and samples to customers for the brand.

Cashier, Towne-D'Amore. Zemlakville, Alabama
Jun. 2010 – Jul. 2010
  • Delivering an exceptional cashier service trough excellent customer servicing, sales and transactional processing.
  • Taking money and, cheks, electronic payments, and coupons from customer and giving back the correct change.
  • Organized store shelves maintained a clean work area.
  • Performed other duties as assigned.

Education

Jacobs College, Auroreshire, North Dakota
Associate of Arts, Audiovisual, Jan. 2011

Northern Johnson, Basiliaside, Wyoming
High School Diploma, Literature, Jul. 2009

Languages

English
Fluent

French
Native speaker

Spanish
Conversational

Skills

Sociability
Experienced

Empathy
Experienced

Work ethic
Experienced

Integrity/Honesty
Experienced

Courtesy
Experienced

Responsibility
Experienced

Common knowledge
Skillful

Manipulation chips
Experienced

Mental Math
Experienced

Customer service
Experienced

casino dealer

  • Perform any other related duties as assigned
  • Provides courteous service and is cordial to all patrons and team members
  • Remind players about rules and regulations of the games.
  • Keep record of the bet amount accurately and collect bets from losers and pay bets to winners appropriately.
  • Create enjoyable and fun atmosphere by attending to player’s needs politely.
  • Report any unlawful act to the floor manager immediately.
  • Communicate to floor manager regarding costumer request or disturbed situation which is not in the jurisdiction of casino dealer for further action.

casino dealer

  • Able to gain confidence and competency in handling tables.
  • To ensure compliance with rules and procedure in gaming.
  • Assist in the handling of all guest related matters with positive outcomes on disagreements in a consistent, professional manner to ensure return visits
  • Provide accurate and efficient dealing while following proper game procedures

casino dealer

  • Maintained a professional, friendly and courteous atmosphere.
  • providing the customer with a pleasant gaming experiences.
  • Trained and dealt the table games such as Poker, Blackjack, Casino war, Caribbean stud, etc
  • Handled cash, chips and transactions smoothly, accurately and with integrity.
  • Dealt and conducted the game in accordance with departmental procedures.
  • Enforced rules of the game.
  • Maintained the pace and productivity of the game with minimal disturbances and errors.

casino dealer

  • Responsible to deal at casino table games as required, maintain game security and provide service to players. 
  • Have the knowledge, fully understand and apply all gaming procedures and directives provided and adhere to these procedures and directives at all times. 
  • Maintain efficiency of games by dealing within game pace specified by the Management and in by consideration of player’s satisfaction. 
  • Ensure every player enjoys the gaming experience by being polite and attentive to player’s needs, by creating a friendly and fun atmosphere. The customers are to be treated with utmost, courtesy, diplomacy and respect in adherence to the Casino Service Policy. 
  • Maintain security of the game and company& assets by ensuring players; adhere to game rules, maintain vigilance to note cheats and comply with security measures. The Dealers shall report any illegal act or provide information concerning such activity in relevance to the Casino Operations or the Company in General. 
  • Learn new skills and knowledge by participating diligent in training programs provided by the Management 

casino dealer

  • Perform technical and functional gaming duties as per the regulations of casino management.
  • Ensure that every bet is within the maximum and minimum table limits.
  • Handle table games as per established guidelines.
  • Understand and follow gaming procedures at all times.
  • Exchange cash for tokens and chips
  • Ensure that gaming table is ready with required wagers to proceed.
  • Maintain game pace fast and smooth by handling cards, chips, money, dice and other equipment efficiently.

casino dealer

  • Explain how to play at the casino.
  • Pay winnings or collect losing bets.
  • Deal cards to house hands
  • Animate the event.

casino dealer

  • Accepts cash buy-ins and performs drop of cash according to company policy
  • Be familiar with the safe handling of cleaning products, equipment, and supplies
  • Exchange guest’s currency for gaming chips
  • Performs accurate chip and cash transactions
  • Maintain continuous security of assigned game at all times
  • Deals Baccarat game with the expertise of Super six and Tax Baccarat
  • Performs all duties while providing maximum game protection

casino dealer

  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment
  • Exchanged legal currency for gambling chips and coin money
  • Conducted games such as American Roullete, BlackJack and Carribean Stud and Three card poker by explaining rules, taking bets and delivering payouts
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation 

casino dealer

  • Developed thorough knowledges of rules of games of chance, and dealt a thousands of hands of : BlackJack, Roulette (English Roulette and training for French Roulette), Texas Hold’Em Poker (Cash game and tournaments), Ultimate Poker, Casino War.
  • Open and close games verifying table with supervisor.
  • Maintain strong customer relations with Casino guests to assure playing satisfaction, including instructing players with no gaming experience on all aspects on all games.
  • Observe and report any suspicious activity.
  • Follow Casino policies, procedures and standards.
  • Quickly and accuratly calculated customer winning.

casino dealer

  • Performs technical and functional gaming duties as per the regulations of the casino management.
  • Handles table games  as per established guidelines.
  • Interacting and provides excellent customer service to patrons.
  • Creates fun and enjoyable atmosphere for  the patrons.

casino dealer

  •  Having successfully completed the IN-HOUSE training courses in Gaming Arts. 
  • Responsible for dealing and integrity of the game.
  • Interacts with the management, colleagues, guests in a polite and professional manners.
  • Impress customers (internal and external) with excellent service.

casino dealer

  •  Adhere to company policies and federal and state regulations for smooth operations. 
  • Create a lively gaming experience for players.
  • Attending to players need politely and provides great customer service.
  •  Perform technical and functional gaming duties as per the regulations of casino management.