case aide Archives

Responsible for facilitating case-related activities.
Provide administrative support to clients and their families, as well as help prepare and process case services forms, applications and other paperwork as needed.
Provide support in developing helpful parenting skills, stress management and other types of training to family members, including role-modeling techniques and practices.
Arranging, transporting and supervising visitations between the children placed in out of home care, their parents, siblings and/or significant others to promote a continued relationship.
Providing education for parents on how to access emergency assistance, supports, and community resources. Assisting families with goal setting, planning, and other activities related to home management tasks.

Operate office equipment, including fax machines, copiers and multi line phones.
Complete forms in accordance with company and Washington State procedure and laws.
Schedule and confirm appointments for clients and case managers.
Make copies of correspondence or other materials.

Verified the accuracy and validity of data entered in databases and portals; communicated directly with case managers to correct any errors found.
Provided direct ancillary support to case management teams to ensure the swift reunification the service population with their family or sponsor(s).
Worked directly with Case Management Manager and Site Leads to organize and update Legal Screening and Know Your Rights sessions with service population.
Created and implemented efficient process of communication between Clinicians, Case Managers and Case Aides via Excel Online workbooks.
Worked as Point of Contact between remote office in San Antonio and emergency influx shelter in Homestead, Florida.
Developed safety and service-related resources prior to the discharge of the service population.
Provided the Office of Refugee Resettlement National Call Center referrals for service gaps identified during 30-day calls.