20c9e44b-d9b2-4adc-9352-92ca12bb7da1
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
I am 18 years old looking for a better experience ro communicate and help others. I have a little over a year in the call rep position. I’m enthusiastic and have ambitious customer service specialist
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build relationships . Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build relationships . Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Employment history
Nov. 2019 – Present
East Enriqueview, Massachusetts
East Enriqueview, Massachusetts
Call Representative, Fahey, Witting and Gutkowski
I am a call representative for a company named Starbucks. I call and help store partners trouble shoot their equiptment or facilities issues over the phone if possible. I also create work orders so that techs can come out and fix the issue if i’m not ablt to help over the phone.
May. 2017 – Jul. 2017
Leandratown, North Dakota
Leandratown, North Dakota
Call Representative, Greenfelder, Flatley and Kiehn
I help customers get the best affordable car insurance that works for them. I give insurance quotes , accept payments fir customer;s insurance and help them choose the type and price of insurance that works best for the.
Education
Jun. 2017
High School Diploma
- East Mante Academy – Craigborough, Mississippi
Skills
Patience
Skillful
Attentiveness
Skillful
Clear Communication Skills
Skillful
75298ea6-5eb7-4157-ab71-376069e24c3f
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Applicant with 3+ years of experience providing exceptional customer service and creating customer-centric environments , dependable professional equipped with basic selling skills, in-depth knowledge of business and retail operations and merchandising. Talented, personable leader seeking role as a retail customer service representative.
Employment history
Nov. 2019 – Present
Port Bradford, California
Port Bradford, California
Bakery, Boyle-Kassulke
- Set oven temperatures and place items into hot ovens for baking.
- Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.
- Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes.
- Decorate baked goods, such as cakes or pastries.
- Develop new recipes for baked goods.
- Operate slicing or wrapping machines.
- Order or receive supplies or equipment.
- Direct or coordinate bakery deliveries.
- Prepare or maintain inventory or production records.
- Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions.
- Decorate baked goods, such as cakes or pastries.
- Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.
- Place dough in pans, molds, or on sheets and bake in production ovens or on grills.
- Roll, knead, cut, or shape dough to form sweet rolls, pie crusts, tarts, cookies, or other products.
May. 2019 – Jun. 2019
Port Doristown, Minnesota
Port Doristown, Minnesota
Call representative, Denesik, Kemmer and Conn
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Suggest and check alternate spellings, locations, and/or listing formats to customers lacking details or complete information.
- Provide assistance for customers with special billing requests.
- Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
- Perform clerical duties such as typing, proofreading, and sorting mail.
- Consult charts to determine charges for pay-telephone calls, requesting coin deposits for calls as necessary.
- Calculate and quote charges for services such as long-distance connections.
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Provide assistance for customers with special billing requests.
Mar. 2017 – Nov. 2017
Port Suzann, Delaware
Port Suzann, Delaware
Cashier, Jacobi, Lynch and Mayert
- Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Maintain sanitation, health, and safety standards in work areas.
- Clean food preparation areas, cooking surfaces, and utensils
- Take food and drink orders and receive payment from customers.
- Clean, stock, and restock workstations and display cases.
- Prepare and serve beverages such as coffee and fountain drinks
Education
Present
High School Diploma: Nursing
- Northern Connelly Academy – Millston, Indiana
Skills
Effectively relate to a customer
Expert
Ability to work in team environment
Expert
Dedicated to customer service
Expert
Self motivated
Expert
Communication
Expert
1c74f7cf-1ed8-4bf8-bf78-3f72272b3383
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Applicant with 3+ years of experience providing exceptional customer service and creating customer-centric environments , dependable professional equipped with basic selling skills, in-depth knowledge of business and retail operations and merchandising. Talented, personable leader seeking role as a retail customer service representative.
Employment history
Nov. 2018 – Present
Port Anisafort, Connecticut
Port Anisafort, Connecticut
Bakery, Herzog Group
- Set oven temperatures and place items into hot ovens for baking.
- Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.
- Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes.
- Decorate baked goods, such as cakes or pastries.
- Develop new recipes for baked goods.
- Operate slicing or wrapping machines.
- Order or receive supplies or equipment.
- Direct or coordinate bakery deliveries.
- Prepare or maintain inventory or production records.
- Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions.
- Decorate baked goods, such as cakes or pastries.
- Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.
- Place dough in pans, molds, or on sheets and bake in production ovens or on grills.
- Roll, knead, cut, or shape dough to form sweet rolls, pie crusts, tarts, cookies, or other products.
May. 2019 – Jun. 2019
Brentberg, Kentucky
Brentberg, Kentucky
Call representative, Krajcik-Reichert
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Suggest and check alternate spellings, locations, and/or listing formats to customers lacking details or complete information.
- Provide assistance for customers with special billing requests.
- Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
- Perform clerical duties such as typing, proofreading, and sorting mail.
- Consult charts to determine charges for pay-telephone calls, requesting coin deposits for calls as necessary.
- Calculate and quote charges for services such as long-distance connections.
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Provide assistance for customers with special billing requests.
Jul. 2016 – Nov. 2016
North Boyd, Oregon
North Boyd, Oregon
Cashier, Altenwerth-Corwin
- Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Maintain sanitation, health, and safety standards in work areas.
- Clean food preparation areas, cooking surfaces, and utensils
- Take food and drink orders and receive payment from customers.
- Clean, stock, and restock workstations and display cases.
- Prepare and serve beverages such as coffee and fountain drinks
Education
Present
High School Diploma: Nursing
- Southern Welch – Lake Jamalfort, North Dakota
Skills
Effectively relate to a customer
Expert
Ability to work in team environment
Expert
Dedicated to customer service
Expert
Self motivated
Expert
Communication
Expert
dbd365dd-8bc4-48d4-ac1a-dd6c0d0c4e2a
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Applicant with 3+ years of experience providing exceptional customer service and creating customer-centric environments , dependable professional equipped with basic selling skills, in-depth knowledge of business and retail operations and merchandising. Talented, personable leader seeking role as a retail customer service representative.
Employment history
Jun. 2019 – Present
Port Ferminstad, Montana
Port Ferminstad, Montana
Bakery, Schumm, Schowalter and Macejkovic
- Set oven temperatures and place items into hot ovens for baking.
- Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.
- Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes.
- Decorate baked goods, such as cakes or pastries.
- Develop new recipes for baked goods.
- Operate slicing or wrapping machines.
- Order or receive supplies or equipment.
- Direct or coordinate bakery deliveries.
- Prepare or maintain inventory or production records.
- Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions.
- Decorate baked goods, such as cakes or pastries.
- Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.
- Place dough in pans, molds, or on sheets and bake in production ovens or on grills.
- Roll, knead, cut, or shape dough to form sweet rolls, pie crusts, tarts, cookies, or other products.
May. 2019 – Jun. 2019
East Herb, Michigan
East Herb, Michigan
Call representative, Zieme-Wolf
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Suggest and check alternate spellings, locations, and/or listing formats to customers lacking details or complete information.
- Provide assistance for customers with special billing requests.
- Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
- Perform clerical duties such as typing, proofreading, and sorting mail.
- Consult charts to determine charges for pay-telephone calls, requesting coin deposits for calls as necessary.
- Calculate and quote charges for services such as long-distance connections.
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Provide assistance for customers with special billing requests.
Sep. 2017 – Nov. 2017
New Eugenio, Nebraska
New Eugenio, Nebraska
Cashier, Grant Group
- Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Maintain sanitation, health, and safety standards in work areas.
- Clean food preparation areas, cooking surfaces, and utensils
- Take food and drink orders and receive payment from customers.
- Clean, stock, and restock workstations and display cases.
- Prepare and serve beverages such as coffee and fountain drinks
Education
Present
High School Diploma: Nursing
- Konopelski College – Giuseppeberg, Florida
Skills
Effectively relate to a customer
Expert
Ability to work in team environment
Expert
Dedicated to customer service
Expert
Self motivated
Expert
Communication
Expert
call representative
- take incoming call from customers
- problem solve with customers
- handle billing requests
- provide troubleshooting
- sell our product
call representative
- Actively called and maintained positive relationships with college alumni and helped raise money for Austin College.
- Reached out to graduating high school seniors and provided them with accurate, helpful information about Austin College.
- Worked in a team environment that valued consistency and efficiency within a given model of instruction.
- Consistently received more donations on a regular basis and increased the productivity of others.
call representative
- Completing online orders
- Assisting customers over the phone with their order
- Mailing magazines
- Built my customer service skills
- Built organization skills
call representative
- Collect information about individuals or clients, using basic interviews, such as their name, address, and their phone numbers in use.
- Resolve customer complaints or answer customers’ questions regarding our productivity.
- Keep records of customer interactions or transactions and recording details of inquiries.
- If costumers are dine in or will inquire personally; I’ll Greet guests, escort them to their seats, and present them with menus.
call representative
- Handled 100-130 calls daily in a very busy, fast paced team environment.
- Dealt with all request of the call center. Responsibilities included examination of inquiries, sending issues to suitable parties if necessary, replacing orders when reported missing or harmed.
- Developed and maintained client loyalty and satisfaction through very effective one call resolution; increased sales and profits through the implementation of new, original business initiatives.
- Performed exceptional customer service with the capacity to take ownership in helping, investigating, and settling client issues.
- Quicky learned and aced essential documentation programming important to record and research client inquiries.