business analyst

  • End to end ownership in the delivery of a collaborative tool to facilitate problem solving and process improvement in the organization.
  • Responsible for driving and quickly delivering in 3 months, an attendance management system currently used across Nissan Digital India.
  • Act as proxy product owner by directly interacting with business to understand requirements, create and prioritize backlog, create roadmaps, monitor project milestones and deliverables.
  • Document business requirements as user stories with appropriate acceptance criteria.
  • Work closely with UX, Devops, development and QA teams to ensure quality and on time delivery of projects.
  • Facilitated agile ceremonies including daily stand ups, backlog grooming, sprint planning, demo and retrospective.
  • Currently working on multiple projects spread across various areas including an event management application that would assist in running motor shows in Nissan and a KPI dashboard for the Chief Information Officer, among others.

business analyst

  • Prepared and developed a winning client proposal within the first two weeks of employment.
  • Worked in a small project team to identify profit uplift of $6.5m for a leading beverage manufacturer.
  • Uncovered process pain points within an Australian business’ product management pipeline and identified five key areas that could be improved that would drive and deliver ongoing sustainable benefits.
  • Assisted in the evaluation of an Australian business against the market conditions and validated whether the company will achieve its budgeted targets by taking a stocktake and quantifying the uplift of your strategic initiatives planned or underway. This project delivered over $20m in profit.

business analyst

  • Coordinating with support and client to improve the quality of software.
  • Provide training to client and new staff about the software.
  • Implementation of software to the client site.
  • Resolving technical issue comes while installation of software.

business analyst

  • Performed in-depth data validation on data from various suppliers across the world. 
  • Served as the primary contact for client service teams for several different projects. 
  • Researched and resolved data discrepancies with troubleshooting teams.
  • Merged data with existing data sets, careful to keep old data sets and documentation. 
  • Provided tutorials on current data management techniques including assisting with analysis and providing technical recommendations on study software. 
  • Communicated effectively with project management regarding issues and needs for projects.

business analyst

  •  Working directly with product owners and stakeholders to elicit their feedback on customer satisfaction items 
  •  Analyzing existing customer satisfaction functionality requests for providing business-value based recommendations to Product Owners 
  •  Partnering with Development Leads to identify opportunities for better collaboration and process improvements 
  •  Analyzed user requirements, performed impact analysis and generated system requirements documents 
  •  Collaborated with the project team in solution development and implementation; presented the business solution to the client 

business analyst

  •  Worked as Business Analyst for 6 Years in below areas
  • Daily MIS Reporting, Power point presentation and monthly reporting to the management.
  • Manage project through status meetings, weekly reports, identifying risks, and tracking issues.
  • Managed direct client collaboration and communication and understand the requirements.

business analyst

  • Designed Target Plans for one of the world’s premier bio-pharmaceutical companies.
  • Developed Call Plans to target the right customer, at the right time, with the right message over the right channel.
  • Analyze customer information from multiple sources and delivers recommendations.
  • Ability to work cross-functionally to identify and target individual customers to drive increases in traffic, sales, profit and retention.
  • Identify root causes and corrective actions to meet short and long-term business goals.
  • Developed Project Improvement Plans and automated processes.
  • Completed in-depth analyses for business optimization projects.

business analyst

  • Automated manual staff processes to reduce turn-around times by 50% for a big client
  • Delivered regulatory and compliance project 100% on time and budget Assist project manager with change management, user adoption, reporting and risk management
  • Functional consultant for various finance assignments: segmented P&L reporting, cost modeling, strategy maps & scorecards
  • Defined, Design and Execute Strategy for innovation and translate to on ground practices
  • Delivered compliance and regulatory solutions that are fully complaint with Anti-money Laundering and FICA to avoid fines and reputational damage to the client
  • Digitising banking experience for corporate and business banking clients to enable self maintenance online including product activation, profile management, account management and user management.
  • Identify, analyze and design processes to enhance information flow. This includes: – Design and implementation of new applications – Design of new features on old applications

business analyst

  • Confer with internal and external stakeholders to ensure successful functioning of newly implemented systems or procedures.
  • Create custom reports using Oracle and Crystal Reports
  • Facilitates and monitoring with  a team to consensus on scope, design decisions, and implementation decisions.
  • Review of test cases, process change requests, and manage a project’s scope.

business analyst

  • Worked with a team of underwriters (60) for component underwriting process
  • Led project with DMAIC lean six sigma methodology and achieved reduction in turnaround time of loan review processing
  • Created mock-ups/ wireframes and coordinated with design team
  • Using analytics to guide design and feature decisions

business analyst

  • Coordinated projects in [Area], including defining scope, managing milestones and maintaining strong relationships with all stakeholders
  • Managed project requirements and accomplished objectives by self-monitoring progress and promptly solving issues
  • Project and quality dashboard creation and maintenance
  • Prepared test cases and test scenarios

business analyst

  • Implement JDE financial system.
  • Configure Logistics module.
  • Develop procedural manual and deliver training to Depot Managers.
  • Configure Advanced Pricing Module to ensure correct customer bulk pricing.
  • Reconcile Matilda account.

business analyst

  • Worked with Developers of the products developed by the Softsquare team and created case studies. https://softsquare.biz/successstories/
  • Interacted with clients to gather testimonials and putting it as a blog with detailed product description and how it works.
  • Schedule and facilitate regular daily/ weekly meetings for various projects.
  • Give presentation, min. twice a week, to customers, P&G, Unilever, Coca-Cola etc, summarizing the collected previous month data, and give advises such as, on which channels they should be focusing more to be able to compete with the competitors.

business analyst

  • Understands the business area that the project is involved with.
  • Envision possible solution for the product.
  • Eliciting, translating and simplifying requirements.
  • Conduct daily scrum meeting and report it to the management.
  • Conduct weekly sprint review meeting.
  • Communication with the client after every release of the component.
  • Preparation of Formal and informal document depending on the need of the project.

business analyst

  • Writing user stories aligned with the stakeholder’s needs 
  • Analyzing market trends in mobile applications to drive the development of best-in-class mobile applications
  • Managing the release and lifecycle of mobile application on the app stores aligned with analytics and user feedback
  • Estimating the efforts for each sprint/development cycle
  • Conducting competitive research of the latest mobile OS and application technologies to enhance the mobile offerings and keeping product up to date with latest functionalities
  • Planning end-to-end application development on different platforms like Web and mobile devices
  • Involved in UAT of the web and mobile application

business analyst

  • Conducting the requirement workshop, interview and documenting the user requirement. 
  • Handling a UAT team and help them to understand and provide solution on UAT defects and ensure that each defect meet defined SLA.
  • Handling integration team and help them to understand the data issues and provide solution to IT team.
  • Managed all phases of the software development life-cycle until UAT (SDLC) for De-tarrification which is aimed at replacing the tariff system based on BNM guidelines.

business analyst, junior

  • Contribution to inspection of project files Evaluation of the project scope of many firms in order to enhance firm’s project Creation and
  •  Works closely with project managers to meet and complete project milestones accurately and on time. 
  • Assists in investigating issues and developing resolution in a timely manner with a technical author in web Built and developement
  • Involved in verification and validation of recon files for BU’s.

business analyst

  • Coordinate application development tasks including design, integration and testing using agile methodology
  • Oversees all transitions into production
  • Create and maintain programmatic and technical documentation to ensure efficient planning and execution
  • Led a team from mentoring new members to project execution

business analyst

  • Conduct a feasibility study of the process targeted to be automated by analyzing against various metrics
  • Conduct requirement elicitation workshop with the client
  • Capture user stories, create process documents ( Process map, DFD, etc.)
  • Provide solution for automating the process using the best possible methodology i.e. Agile, Waterfall Methodology
  • Create Solution Design Document (SDD) or Business Requirement Document (BRD) based on the project requirement
  • Creating plan and schedule for development of various phases/build
  • Creating test cases and test scenarios and co-ordinate testing both at Developer and UAT level for each build

business analyst

  • Define KPIs and Benchmarks for OPAP Play stores performance  management
  • Support Sales desicion making with the necessary data
  • Development of interactive dashboards and data visualizations through Tableau
  • Extensive usage of SQL queries for data management

business analyst

  • Was part of Carrier Interface Data Implementation platform team.
  • Responsible for working on health and welfare data implementations and create meaningful reports for clients
  • Identification,Analysis and documentation of system defects
  • Work on requirement gathering and create Business Requirement document
  • Worked on TSQL(Microsoft SQL Server)
  • Effective coordination with product owners to understand the system under test and ensure functional test cases provides adequate test coverage to minimize production defects
  • Provide ETL solutions using SAS an

business analyst / process consultant

  • Worked on several projects within Infosys: – British Telecom, EAC (Executive Aircraft Completion) and Blue Bird are to name a few.
  • Worked for Inventory Management for British Telecom (OSS /BSS).
  • Making proposals to drive business.
  • Do a competitive analysis in comparing the products from the competitor in the market and then checking any missing enhancements to improve the product.
  • Prepare documents for Product Upgrade and provide a SMAB (Service Management Approval Board) to the management to approve the changes and include the enhancements into the new version or new product.

business analyst

  • Recommend investments and investment timing to companies, investment firm staff, or the public. 
  • Created case studies, media kits, business proposals andprocess flows and presented them to clients and departmentheads.
  • Monitored sales trends and worked with digital marketing team to generate detailed reports for internal department heads. 
  • Assigned the tasks of providing timely responses to the queries and complaints of clients.

business analyst (intern)

  • Analyze data gathered and develop solutions or alternative methods of proceeding.                         
  • To write respond to the Job Post.
  • To boost up sales using Email Marketing 
  • To classify the leads as good,bad and best.

business analyst

  • Assigned the tasks of handling Customer Care Operations.
  • Process and track domestic and international returns using appropriate systems & tools.
  • Act as an escalation point with vendors to pursue the best possible resolution for internal and external customers.
  • Managed equipment and performed regular maintenance.
  •  Implements consistent metrics , reporting and quality of customer care.
  • Perform work on customer site and engage with customer teams at all levels.
  • Ensuring the network Security from potential threats.

business analyst

  • Gathered requirements from the stakeholders for the creation of Greenlight dashboard for India. 
  • Responsible for integration of queries into Celonis and creation of the dashboard which would result in the reduction of the efforts required to create multiple reports, provide accurate data and perform deep dives easily. 
  • Research on Complex participant Pension issues.
  • Responsible for Quality Review of Pension Benefit.

business analyst

  • Managed end to end execution of software development lifecycle for this project with a budget of $20M.
  • Led the team to adapt a centralised data strategy to eliminate the external vendor dependencies for the prices of 30k instruments which led to a cost elimination of $10M.
  • Regularly analysing the Bloomberg change notifications to measure impact on our application and portfolio managers.
  • Implemented a process as a scrum master for the team by streamlining the high priority issues resulting in increased efficiency of ~10hrs/week.

business analyst (intern)

  • Analyzing digital ad campaigns using big data tools like SQL, Python, Pyspark and Excel to provide useful insights to the client which help in leveraging business opportunities.
  • Working on internal/client related projects like reporting automation and creating machine learning models 
  • ­ Took care of performance tuning of the reports while handling large datasets with approx. size of 200 million rows.
  • ­ Closely monitor the reports refresh process to maintain the integrity.

business analyst

  • ­ Involved in requirement gathering and analysis by continuously engaging with clients.
  • ­ Developed BI reports with the tools like Tableau, Power BI and Excel.
  • ­ Interacting with cross-functional teams to ensure the analytics and reports are delivered accurately and timely.
  • ­ Provided Analysis to support business/team’s needs by ensuring data integrity & accuracy.
  • ­ Created Campaign Performance reports in Tableau which helps in analyzing the effectiveness of campaigns.
  • ­ Developed Market Research reports which helps in estimating the untapped market and their web behavior.
  • ­ Prepared ad-hoc reports provided analysis that helped stakeholders to gain instant insights on Conversion rate of Creative Cloud products every Monday.

business analyst

  • Gathered the requirements from Internal stakeholders & led the strategic project to set-up a new back office business processing center including IT infrastructure and build-up for 100 FTEs worth 11.5Mdollar($)
  • Liaison between business & IT for the integration effort of business processes for an American bank including migration from legacy applications and systems, automation opportunities, offshoring analysis while developing new capabilities and updating standard operating procedures and service agreements
  • Coordinate and facilitate deep dive sessions with Product Owners and other stakeholders to gather and analyse requirements and write corresponding stories
  • Create and regularly groom the Product Backlog, Sprint Backlog and manage the user stories
  • Participate, and sometimes, lead the daily stand-up meetings and coordinate work of other teams, including business teams as needed
  • Develop functional requirement specifications, create detailed use cases and process flow diagrams to support functional specifications
  • Develop non-functional requirement specifications and create detailed use cases and process flow diagrams to support the non-functional specifications as appropriate