Professional Summary

8+ Years of Business Analyst and IT consultant experience, enabling products and solutions that are aligned to needs of the customers
Expertise in gathering, analysing and documenting business and functional requirements, user stories and process flows
Excellent communication (verbal and written) and interpersonal skills; able to communicate effectively to management, users, developers, and cross-functional team members
Highly experienced in working with agile teams and managing agile software development projects
Well-developed analytical and problem-solving skills
Was awarded as Business Analyst of the year’17 by one of my employers

Employment history

Business Analyst, Lindgren-Torp. Bashirianfurt, Florida

Apr. 2020 – Present

Working with customers in different sectors like Non for Profit, Real-estate, etc, to understand their as-is business process
Documenting user journey of different personas, leveraging ‘day in life a of user’ exercise
Documenting business requirements, user stories, and acceptance criteria and working with the Solution Architect to identify the best Salesforce solution for the given requirements
Estimating requirements along with the technical team
Mapping Non For Profit sector customer’s existing business process to the Salesforce NFP starter pack solution
Facilitating knowledge transfer sessions for the technical team so they understand each functionality requires to be developed
Maintaining the project backlog and prioritisation of business requirements Managing the project team at the customer location and the overall delivery of a project using agile methodology

Business Analyst, Hahn, Hayes and McKenzie. Port Jeremyborough, Massachusetts

Aug. 2018 – Feb. 2019

Worked as a Business Analyst on bespoke Sales platform being developed for Europe’s largest privately held Out-of-Home (OOH) advertising business. I was supporting the Project Manager in managing the team of 30+ resources and performed following key tasks on day to day basis.

Gathering requirements from business, analysing them, performing Impact Analysis & documenting use cases
Analysing ‘as-is’ states of the client’s business and laying down the ‘to-be’ user journeys
Analysing enterprise data to validate business use cases
Creating product backlogs and working with clients and the development teams to synthesise release plans
Modelling business processes using a variety of tools and techniques
Documenting User Stories along with their Acceptance Criteria and making sure all the possible business use cases are addressed along with the User Stories
Estimating User Stories with the help of developers, QAs and UI experts
Driving analysis calls with the clients to get feedback/clarifications from the client on the features being analyzed
Effectively communicating insights and plans with cross-functional team members and management
Driving with support: the articulation of a product vision (communicating where the product is going and why)
Prioritising initiatives based on business needs and requirements
Showcase product features to client subject matter experts and conducted focus groups for ideation and feedback
Supporting and driving critical production release activities like Salesforce Integration, UAT, Integration testing, migration and application go-live.
Liaise between product owner, business sponsors, subject matter experts, experience designers, testers, and development groups to remove roadblocks and foster communication
Managing projects on JIRA, developing project plans, and monitoring performance

Business Analyst, Torphy and Sons. Dougbury, Arizona

Apr. 2017 – Jan. 2018

Was facilitating workshops with the clients in Mebourne, to gather requirements, design suitable mobile apps and establish Minimum Viable Products
Worked with clients on strategizing their products and services in relation to their need for mobile and/or web platforms
Provided consultation to clients on Lean Startup Methodology
Demonstrated hard work and dedication in successfully converting the enterprise deals which involved requirement gathering, understanding complex technical dependencies, managing various stakeholder expectations and creating the project plan to set it up for success.
Worked extensively on understating the technical architecture of iOS and Android mobile apps and assessing technical feasibility of multiple features/ideas requested by the clients
Sold projects worth more than 1 million AUD in the Pre-Sales Team and was Awarded as Business Analyst of the Year 2017

Business Analyst, Blanda-Gulgowski. South Buddyfurt, Nevada

Jul. 2015 – Nov. 2015

Was deployed onsite for American express bank client
Worked as a Business Analyst for Contact centre domain projects which included global product roll outs, Infrastructure uplift projects & application integration projects
Created monthly technology Scorecards for leadership to clearly analyse the capability results for all the business processes

Business Analyst, Hagenes Inc. Bernierville, Washington

Jan. 2014 – Feb. 2014

Was deployed onsite for American express bank client.
Supported the delivery of IT infrastructure uplift projects
Managed the vast and complex backlog in consultation with multiple stakeholder

Executive- Business Analyst, Deckow, Toy and Bernhard. Florentinomouth, New Jersey

Sep. 2012 – Oct. 2012

Handled pricing and risk mitigation of commercial RFPs (Request for proposals) by working extensively with Sales and Delivery team

Education

North Indiana Academy, East Tony, Texas

Bachelors of Technology, Computer Science, Feb. 2011

Primary Skills

Test strategy Planning

Project Documentation

Business Requirements Mapping

Facilitating Workshops

Agile Focused

Business Analysis

Release Planning

Stakeholder Management

Requirements Gathering

Agile Project Management

Professional Summary

Experienced Business Analyst with 4+ years experience boosting profitability by about 35% for a US Based Software Firm.instead of putting giant efforts to gain client’s attention ; I believe and knack on showcasing organisation’s forte with a purpose of drawing client interest.

Seeking to use people management and analytic skills at bigger corporate . Have a B.Tech in Information Technology. Got an eagle eye to grab the requirement and match them to my organisation’s specialty and resources available and thence allocating the projects analyzing the best fit to the requirement.

Being multitasking my job know no bound .

Key Features:

Verbal and written communication skill.
Analytic Skills.
Directness.
Adaptability
Attention to details.
Team work.
Problem solving skills.

PS– Initially my domain used to be PHP (Core) development I worked as PHP developer in preliminary course of career.

Employment history

Business Analyst, Maggio, Lehner and Schmidt. Sauerstad, New Hampshire

Dec. 2016 – Present

Responsibilities:

Job Portals management
Ensuring Job Success Rate
Client Management
Requirement gathering
Updating project status on the project management tools(Gitlab).
Handling the cross functional teams.
Reporting to San Francisco Office.
Managing the resources.
Analyzing the Project Risk and resolutions.
creating Requirement Doc.
Creating E-R Diagram (Rare)

Senior Business Analyst, Fay, Fritsch and Runte. Triciatown, Connecticut

Jul. 2016 – Sep. 2016

Responsibilities:

Job Portals management
Client Management
Requirement gathering
Updating project status on the project management tools (Zoho).
Handling the cross functional teams.
Managing the resources.
Communicating with Client until kick off.
creating Requirement Doc.

Business Development Manager, Schaefer, Breitenberg and Will. Donton, Mississippi

Feb. 2015 – Jun. 2015

Responsibilities:

Job Portals management
Client Management
Requirement gathering
Updating project status on the project management tools (Zoho).
Handling the cross functional teams.
Managing the resources.
Communicating with Client until kick off.
PHP (Core) Development (3 Projects)

PHP Developer, O'Conner LLC. Mackview, South Dakota

Sep. 2012 – Oct. 2012

Responsibilities:

PHP Trainee
PHP Developer

Education

Southern Greenfelder University, North Lasonyahaven, Illinois

Bachelor Of Technology, Information Technology, Sep. 2012

Awards

Personal Traits

Additional information

Declaration

Skills

Job Portals (Upwork, Guru)

Gitlab

Zoho

Team Leading

MS Excel , Google Apps

Mattermost, Skype, Slack

Communication

E-R

DFD

Work Flow Diagram

Languages

English

Hindi

Urdu

Professional Summary

Quality Oriented recent college graduate with Postgraduate Diploma in Data Analytics, with 4+ years of work experience and a proven knowledge of customer service, data entry, and project planning to successfully fill the Administrative Assistant role at your company. Frequently praised as proactive by my peers, I can be relied upon to help your company achieve its goals.

Employment history

Business Analyst, Schulist Group. East Stanleyfurt, Nevada

Jun. 2019 – Aug. 2019

• Received and monitored project requirements including in-scopes/out-scopes, milestones, and deliverables
• Communicated project status & provided timely escalation of issues to ensure project objectives are met
• Explored the current technology used by client and offered them to use latest technologies for better results

Field Marketing Representative, Rohan LLC. Columbusshire, North Carolina

Mar. 2019 – Apr. 2019

Build and maintain positive working relationships with store personnel.
Making sure to drive brand awareness through on-site, face-to-face interaction with consumers.
Being liaison between buyers and sellers, providing valuable information about products and services to consumers.
Identify, develop marketing strategies.

Business Administration Analyst, Jones, Lubowitz and Parker. Connhaven, Michigan

Dec. 2017 – Jan. 2018

• Conduct business interviews with teams across the globe to gather business requirements via phone or email
• Ensure that requirement statements are complete, consistent, and that they conform to standards
• Part of Helpdesk Support Model 24X5 (Configuration of JIRA to manage process and promote collaboration within the team)
• Project coordination and leadership to ensure valuable deliverable on scheduled time
• Schedule/attend weekly and daily scrum calls with business
• Negotiate and liaise between business teams, technology teams, and support teams.

Administrative Assistant/Intern, Durgan LLC. West Hilton, Maine

Jul. 2014 – Sep. 2014

Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
Compute, record, and proofread data and other information, such as records or reports.

Education

South Murray, Torphyton, North Carolina

Postgraduate Diploma, Big Data Analytics, Sep. 2019

Eastern Ward, Harrishaven, Wisconsin

Bachelor of Science, Computer Engineering, Oct. 2014

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Time Management

Project Coordination

Business Communication

Database Administration

Customer Service

Microsoft Office – Word, Powerpoint, Excel, Outlook

Content and Database Management

Spreadsheets/Reports

Windows & Mac OS

Time Management

Professional Summary

A self-motivated, detail-oriented & results driven Software Test Engineer having over 3.5 years of overall work experience at Accenture with demonstrated skills in software testing and test management.

Agile Enthusiast involved in transformation of team following traditional SDLC to the Agile Scrum way of working. A firm believer in all things agile.

Employment history

Software Test Analyst, Hybris, Harvey LLC. Koelpinhaven, Hawaii

Apr. 2018 – Present

Client: Samsung (SAP Hybris)

· Preparing the test case suite after analysing the User stories

· Preparing the requirement traceability matrix and regression test suite.

· Setting up the test data for functional test cases execution

· Non-functional test case execution including user experience testing, usability testing.

· Testing the quality of the application on real devices

· Testing the quality of the application on simulators

· Automating the regression suite and sanity suite in Selenium RC for desktop version

· Building and implementing development and test environments

· Actively engaged in agile ceremonies viz., planning poker, sprint planning, daily standup, sprint retrospective and sprint review sessions.

· In charge of end-of-day test reports, test end reports, generation of test and defect metrics.

· Tools worked on: Hybris backoffice, Hybris hmc, Hybris CMS Cockpit, Hybris Product cockpit, Jira, Selenium

Business Analyst, Salesforce, Murphy, Von and Parker. Stokesburgh, North Dakota

Sep. 2016 – Oct. 2016

Client: Mirvac (Cloud First-Salesforce)

· Studying the business requirement specification and analysing the possible workflows.

· Collaborated with all teams for data defect mitigation.

· Reviewed and interpreted systems documentation and business requirements.

· Worked both independently and as part of a QA project team depending on project requirements.

· Independently managed time to meet all task deadlines.

Software Test Analyst, Seibel, Wyman-Bins. Kautzershire, Indiana

Aug. 2012 – Oct. 2012

Client: Hansenet, Germany

· Conducted system testing for Siebel, system testing on Siebel Open UI, integration testing of Siebel

· Defined test strategy for the project and created test plans, test schedules and test effort for releases.

· Reviewed the test artifacts developed by the team. The artifacts include functional test scripts and test results.

· Created SQL queries and analysed testing results.

· Used defect tracking systems for defect processing and quality controls procedures.

· Provided business end-user support.

· Prepared and executed manual test scripts and cases.

· Tools worked on: Siebel, HP Quality Center, Rational Clear Quest, QTP, RFT

Education

South Bosco, New Kasey, Mississippi

MBA, Information Technology & Human Resources, Sep. 2015

The Ankunding, Tomton, Wyoming

Bachelor of Technology, Information Technology, Aug. 2011

Skills

SAP Hybris testing

Agile Delivery, Testing for Agile

Siebel Testing

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Financial Analyst equipped with the tools and knowledge needed to advance into senior-level roles within innovative, growth-driven companies. Expert at developing financial strategies models and strong ability to analyze and organize large data sets. Deep technical knowledge with proficient use of Python and Excel programs.

Employment history

Dec. 2019 – Present
Port Linoview, Utah

Business Analyst, Kirlin, Gusikowski and Waelchi

Financial modelling for different strategies using Excel, VBA and python.
Heading daily production of index levels to be provided to the clients.
Automating daily processes to ease up and fasten the job.

Nov. 2016 – Feb. 2017
Raynorberg, Colorado

Software Developer, Satterfield-Herman

Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.
Advise customer about or perform maintenance of software system.

Education

Mar. 2016

Bachelor of Technology: Electronics and Communication

Southern Florida University – Cormierville, North Dakota

Skills

MySQL

Skillful

PowerBI

Skillful

Excel & VBA

Experienced

Python

Experienced

Professional Summary

A highly competent Business Analyst with 5+ years of experience across multiple organizations from a variety of industries with expertise in implementing SAP E-commerce Applications. Skilled at requirements gathering and analysis, stakeholder engagement and project implementation. Possess the technical expertise and business acumen required to translate business requirements and objectives into scalable, highly resilient and successful system solutions.

Employment history

Business Analyst, Gerhold LLC. East Curt, New Jersey

Nov. 2019 – Present

Led Requirement analysis sessions.
Mentored other business analysts
Conducted business user trainings and prepared manuals.
Worked on multiple projects.

Business Analyst, Stoltenberg LLC. Port Jerome, Wyoming

Apr. 2015 – Jun. 2015

worked on document management system
requirement gathering
functional testing

Business Analyst, Johnson LLC. East Chery, Arizona

Dec. 2011 – Mar. 2012

· Worked on multiple projects in the field of Network Infrastructure management, Insurance web applications and Document Management Systems.

· Conducted requirement gathering sessions with the Client to gather the requirements, build the business scenarios and create business and functional requirement documents.

· Have the ability to break down complex requirements into simple user stories.

· Implemented new designs within the business model by use of wireframes and prototypes such as Microsoft Visio, Balsamiq, Axure, Invisio and Pencil Project etc. for documenting requirements.

· Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing.

· Served as a product owner and demonstrated experience managing the end-to-end product lifecycle for consumer/enterprise products, building and executing a successful product roadmap.

Education

North Marks, Robertsshire, Texas

Bachelor of Engineering, Electronics and Instrumentation Engineering, Jan. 2011

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Requirements Gathering

UML

problem solving

Professional Summary

Personable, dependable, honest leader offering 10 years of success as a guest service agent within multi-million-dollar, worldwide hotel organizations. Passion for delivering excellent customer service at every interaction; dedicated to progressing my career within the hospitality industry. Currently seeking a leadership role within a Dallas-based, Hilton brand property.

Employment history

Business Analyst, Feest-O'Hara. Rubinshire, Rhode Island

May. 2018 – Present

OYO is India’s largest hospitality company. Its network currently spans over 200 Indian cities including all major metros, regional commercial hubs, leisure destinations, and key pilgrimage towns. It also has an international presence with hotels in Malaysia,Nepal and more. The company’s vision is to become the most preferred and trusted hotel brand in the world.

Analyst, Wisoky-Schiller. Westtown, North Dakota

Sep. 2017 – Nov. 2017

Eli India provides products and services across various industry verticals. We are a ‘transformation catalyst’ that drives business success.

Eli India operates in the following business area.

Software Engineer, Runte and Sons. New Russ, Georgia

Oct. 2015 – May. 2017

Drive Track Plus is a powerful prepaid card that provides complete fleet management solution to fleet owners and operators in the form of an unbeatable combination of control, convenience, Security and attractive reward points. This innovative payment mechanism is designed for efficient management of fleet, through greater control over fuel consumption and operating Costs, thereby adding value to business.

Application Support Engginer, Williamson, Blick and Nitzsche. Mayerstad, New York

Jun. 2015 – Jul. 2015

Toluna provides market information and advisory services to help our client (NPD) make better business decision including developing and offering the right product in the right places at the right prices for the right people order to grow their businesses.

Software Engineer, Gislason Group. East Vonda, South Carolina

Jul. 2014 – Sep. 2014

This Project is implemented by the ‘NCR CORPORATION’ on the guidelines of the R.B.I. It’s reduced the time of Cheque processing and made the paper work zero in banking System. Our role is related to manage the database of the Cheque, status, transaction processing and the settlement.

Education

The Pennsylvania College, New Marnimouth, Kentucky

B.Tech, E&C, Nov. 2013

East Mann, New Gailbury, Vermont

XII, Science, Jan. 2009

South Larson University, East Marco, Wyoming

X, Science, May. 2007

Skills

Tableau

R

MS-SQL SERVER

Hive

Postgresql

BIDS

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

1.) Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies.
2.) Partnered with developers to automate manual processes, saving time and money while decreasing errors.
3.) Collaborated with stakeholder groups across the organization to ensure business and technology alignment. Proposed solutions meeting defined specifications and needs.
4.) Performed quality assurance, system integration and user acceptance testing facilitating on-time

Employment history

Oct. 2019 – Present
Minton, New Mexico

Business analyst, Upton, Greenfelder and Monahan

As a Business analyst, my role is to ensure the product that is in development meets business demands which are provided by the clients, and also wi be helping with development team and testing team throughout the product development process providing them with valuable documents and explaining the business features which are to be incorporated in a successful application, also responsible in undertaking client calls and explaining them the status of the product and listening carefully to their requirements to add/update on the existing application

Sep. 2016 – Oct. 2016
Coleshire, Maine

Customer service representative (voice process), Konopelski LLC

As a customer service representative i am responsible for resolving customer queries in regards to their status of their placed orders and guiding them to the whereabouts of the order thereby resolving their doubts and clarifications.

Education

Nov. 2016

Bachelor of Science: Engineering

Eastern Langworth Institute – West Liaborough, New York

Feb. 2011

High School Diploma: State board

Northern Romaguera Institute – Port Alexton, Colorado

Sep. 2009

High School Diploma: Matriculation

Southern Prosacco – Olenport, North Carolina

Skills

Functional testing

Experienced

MS excel

Experienced

MS word

Experienced

MS powerpoint

Experienced

Client facing

Skillful

Requirement gathering and analysis

Experienced

User acceptance testing

Experienced

Data mining and analysis

Experienced

Professional Summary

• Business Analyst with around 2+ year experience in U.S. Healthcare market
• Experience in working as liaison between customer & application development team to translate system requirements
• Experience in Agile-Scrum methodology, wire frames, and facilitating scrum ceremonies
• Current Focus: Requirements Gathering, Requirement Documentation & Functional Testing.

Employment history

Business Analyst, Beatty Inc. Vincentbury, North Carolina

Mar. 2020 – Present

Project:
Integrity Marketing Group (IMG):
IMG is an Independent distributor of Life and Health insurance products focusing on senior markets, IMG has developed products with Insurance carrier partners and markets those products through its distributed network of independent agents.

Involved in verification and validation of recon files for BU’s.
Preparation of Mapping Documents.
Consolidation of all bank data for all BU’s.

Business Analyst, Gislason Group. Rudolphmouth, Utah

Jul. 2019 – Sep. 2019

Project Overview:

HMS

Veriﬁcation helps to validate the policy information with carrier automated process, authenticates the eligibility coverage of a policyholder and/or his /her dependents.

EDI

Console Application is responsible for validating the policy information with carrier automatically. Based on the input record, this application creates the EDI 270 ﬁle and sends that to carrier. Once carrier sends back the response in EDI 271 format, this application should read and process the Responses.

Responsibilities: –

Analyzing handbook and updating for the changes in requirement. Preparing Handbook for the New carrier requirement to implement EBOSS automated process.
Coordinating with Development team to implement the business requirement.
Review the data and complete the User acceptance testing with all possible scenarios and ensuring the application is working as expected in Production.
Coordinating with team to understand the business and process followed in the existing project

Business Analyst, Wyman-Paucek. Xuanville, Illinois

Dec. 2017 – Feb. 2018

EVRY’s Connected Patient Health Suite has been designed to enable Provider houses accelerate implementation of their Population Health Strategies. The Integrated Patient Engagement solution allows easy

connectivity, monitoring, population management and derive insights about conditions, adherence patterns across various care settings.

HealthAssist is online web portal and HealthLink mobile app provides a single interface for patients & providers to track schedules, undertake video appointments/consults, manage

integrated patient record, administer care programs, facilitate home monitoring, monitor medication regimens and allow secure communication.

Functional speciﬁcation documentation Wireframe design.
End to end functionality testing of the product and UAT.
Train Development team on application-workflow, new features & modules.
Liaison between Development, Quality and Support teams to troubleshoot production issues.
Test Data preparation.

Business Development Associate, Krajcik and Sons. Alvinmouth, Alaska

Jul. 2017 – Oct. 2017

Lead Generation through various activities like cold calling, Direct Marketing, Email Marketing.
To build and increase sales by contacting and building relationship with new and existing clients.
To do some market research and ﬁnd out new business segments having good potential in the market.
Thorough analysis of services to tackle clients properly

Business Analyst Trainee, Erdman-Gorczany. MacGyverton, New Hampshire

Dec. 2016 – Mar. 2017

Key role in supporting Senior Business Analysts on daily tasks to identify areas of Improvement.

Involved in market research analysis. Assisting in managing and documenting requirements

Education

The Quigley Academy, Lorileefurt, North Dakota

B.E, C.S.E, Nov. 2016

Southern Wilderman, Hicklebury, Illinois

PCMB, Mar. 2011

Skills

Requirement Documentation

Functional Testing

User Acceptance Testing

Jira

Tableau

SQL

SharePoint

Excel

Market Research

Professional Summary

A competent professional with 3 years of experience in Business Analyst-IT with in-depth knowledge of business processes in IT industries. Known and recognized for working collaboratively across all levels and with all constituencies to understand and solve the problems through effective use of systems and technology. Proven success in delivering the projects within budget and specified time frames.

Employment history

Business Analyst, Wuckert LLC. O'Connellmouth, Oklahoma

Jul. 2019 – Present

Defining the scope of the project
Elicitation & gathering project requirements

Gathering and eliciting requirements, discussing and understanding business requirements with clients, translating and simplifying business requirements into easy to understand and implementable technological solutions through extensive documentation in the form of Business Requirement Documents (BRDs) or Change Requests, Process Workflows, Flow Diagrams / Flowcharts, and Project Plans.

Requirement specification

Documentation in the form of Business Requirement Documents (BRDs) or Change Requests, Process Workflows, Flow Diagrams / Flowcharts, and Project Plans.

Translating requirements to the team

After a requirement specification is written and reviewed by stakeholders, it is presented to the development team. Helping the team to understand all requirements correctly and get answers to all questions that they might have.

Performing acceptance testing

Assisting in and developing Business Scenarios and Test Cases for UAT and Regression Testing. Coordinating and overseeing all phases of the Software Development Life Cycle (SDLC) from Analysis, Design, Development, and Testing right up to Deployment, and Support; primarily using the Waterfall Model. Preparing documents, manuals, and presentations to serve as guides of new functionality and providing training and demos to users in new features and in using the system effectively.

Project Management

Project Monitoring Project Progress and Tracking issues and requirements through JIRA and facilitating their timely closure.

Designing Automated Solutions for existing process

Identifying opportunities for automation and devising and suggesting solutions to automate business processes by empowering users to handle the said activities through the system itself thereby reducing manual labor.

Project Handled:

Project Title: Priority Golf Pass
Technologies: PHP, Laravel, HTML, CSS
Description: This system helps golfers to book there Tee time.

Project Title: Alo- Alou
Technologies: IOS App
Description: This application helps, to book personalized video shoutouts from your favorite people.

Business Analyst, Botsford, Krajcik and Weimann. O'Reillyfurt, New York

Mar. 2017 – May. 2017

Work closely with the key stakeholders to find out the vision and persistence of the app.
Responsible for designing solutions in response to the RFPs, Creating
wireframes in Balsamiq.
Worked with the development and designing team closely to filter out all the perplexing messages and requirements so that a viable solution can be generated.
Worked on BRD responses
Creating and maintaining Product Backlog.
Client Coordinate, Project deliverables.

Project Handled:

Title: TossTheBoss
Technology: Android Application Development
Description: To attract the customer towards the restaurant by giving the exciting offer by playing the “TossTheBoss” game in the application.

Title: GoldenSpoon
Technology: IOS Application Development
Description: It is a business planner portal from which the user can add their xl sheet data and can have reports and business calculations according to data.

Business Development Manager, Heller, Wyman and Shields. Lake Krystinton, Alabama

Aug. 2016 – Sep. 2016

Responsible for Developing the Business Case, Business Requirements, Functional/Non-functional Requirements, Responsible for lead generation.

Education

Southern Grant, West Kipshire, Maine

Bachelor of Engineering, Computer Science, Dec. 2013

Additional information

Declaration

Languages

English

Hindi

Skills

Macros

Creative Thinking & Problem Solving

Project Management

Documentation & Writing Skills

Stakeholder Management

Time Management

Process Modelling

User Acceptance Testing

Strong Leadership

Ability to work in a fast-paced environment & work with cross-functional teams

Professional Summary

Experienced Business Development Executive with a demonstrated history of working in the e-learning industry,IT industry. Skilled in Sales, Marketing Strategy, Sales Operations, Event Management, and Team Management. Strong business development professional with a Bachelor of Engineering – BE focused in Computer Engineering from KPR Institute of Engineering and Technology.

Employment history

Business analyst, Willms and Sons. West Meghan, Louisiana

Jul. 2019 – Aug. 2019

Managed the entire sales funnel of the company .
Organised multiple meetings to collaborate with different companies.
Made successful partnership with companies 1mg , delhivery ,docvita , digiprex.
Implemented efficient digital marketing techniques for lead generation.
Confer with potential clients regarding their needs and advise them accordingly.
Resolve customer complaints regarding sales.
Managed a 6- member team and made them achieve their targets.

Business Development Associate, Wolf-Williamson. Gerardoport, Oregon

Jul. 2018 – Aug. 2018

Achieved total revenue of 65 lakhs for the company in 1 year.
Closed 80% of sales on spot and the rest by taking proper follow-ups.
Managed a 5-member team and made them achieve their targets.
Have been awarded by the company for having the lowest refund percentage of just 4%.
Have been constantly getting incentives for my performance on regular basis.

Education

North Walter, East Michellbury, North Dakota

BE, Computer science and engineering, Sep. 2018

Western Zieme University, Port Donna, Utah

12th Std, Aug. 2014

South Wyoming University, Jerroldhaven, Hawaii

SSLC, Sep. 2012

Skills

Presentation Skills

Analytical skills

Customer Relationship Management

Team management

Negotiation

Deal closure

Professional Summary

With the strong desire of applying IT innovations into business, I chose to learn Management Information Systems at University of Economics HCMC. To start my career path as IT professional, I joined 1-year internship at FTP Information Systems in the role of
Software Developer. Then I had my first full-time job at Project Lana as an IT Business Analyst. In extra curricular activities, I’ve been the leader of many projects in Youth Union of UEH before becoming a member of the Executive Board, and also the Deputy Head of SSID.

Education

East Dach, Antonfort, California

Master of Science, Information Design & Technology, Present

Jerde Institute, Port Kristentown, Massachusetts

Bachelor of Science, Management Information Systems, Dec. 2017

Employment history

Business Analyst, Runolfsdottir Group. West Christopherside, Wisconsin

Feb. 2020 – Present

WTT Review project: working as Product Manager to lead a team to build the product from scratch, includes product planning, tasks assigning, working with Sr Product Manager to align timeline, resources, budgets, …
T-Go Vietnam (Oxii Jam) project: working as co-Product Manager to plan product features, host daily stand-up meetings, working with stakeholders and research new knowledge.
WTT Forum product: In charge of improving performance of the company’s products through processes of data analytics (Google
Analytics & Facebook Insights), content management (FB fan page,
forum, zalo) and product improvement.
Chatbot project: Taking part in full processes, including product planning, sales proposals, project management and performance tracking. Completely delivering 4 chatbot campaigns with over-KPI results. E.g. a chatbot campaign for a top FMCG brand in Vietnam has gained 22k weekly active moms which was 20% over KPI.
ERP project: In charge of the implementation and the improvement of ERP system for the company. Successfully implementing Sales & CRM module with total over 100 tickets. Conducting 3 training courses for 50 staffs and dozens of hours of user support/week.

Software Developer Intern, Gottlieb-Pouros. West Johnsonview, Alaska

May. 2016 – Jun. 2016

Project: “Online Customer Satisfaction Survey System”
With the guidance of Head of Quality Assurance department, developed successfully a whole new system which help to reduce 90% of manual
works for staffs, and increase 30% numbers of feedbacks than the
traditional method after 2 months of implementation.

Extra-Curriculum Activities

AWARDS & ACCOMPLISHMENTS

Additional information

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills & Toolbox

Design (Photoshop, After Effect, XD)

Data Analytics (Excel, R, Python, SQL, SPSS)

Presentation (PPoint, Prezi)

Programming (.NET, Python)

Project Management (Jira, Asana)

Reporting (DataStudio, PPoint, Power BI)

Professional Summary

Master in Finance and Marketing from the University of Kurukshetra, India with an emphasis on Finance and Marketing.

Proficient in Requirement Analysis, conducting Business Process Review sessions, assimilate information and create Business Requirements Document and helping businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners.

Dedicated, results-oriented, master-level business development consultant with an entrepreneurial mindset and over 10 years of success in the areas of business and operations management, new business development, and sales and marketing. Analytical, innovative professional with strong business acumen and technical knowledge dedicated to leading teams in meeting and exceeding operational targets.

Employment history

Business Analyst, Ortiz and Sons. New Connie, Michigan

Nov. 2018 – Present

Elicitation or Discovery – Discovering the underlying business need to be addressed and information related to the product and project requirements, often through conversations with stakeholders.
Analyzing Requirements – Organizing, specifying and modeling the requirements to ensure they are complete and unambiguous.Specifying Requirements – Documenting the requirements in a format that can be shared with stakeholders.
Validating and Verifying Requirements – Ensuring the requirements map to the real business need, are approved by all relevant stakeholders, and meet essential quality standards
Working on System context diagram and WBS
Object Structure setup
Knowledge delegation across teams
Product demonstration
Client user training

Associate Business Analyst, Miller, Kunde and Bergstrom. Gradyfort, Michigan

Nov. 2016 – Dec. 2016

Elicitation or Discovery – Discovering the underlying business need to be addressed and information related to the product and project requirements, often through conversations with stakeholders.
Analyzing Requirements – Organizing, specifying and modeling the requirements to ensure they are complete and unambiguous.
Specifying Requirements – Documenting the requirements in a format that can be shared with stakeholders.
Validating and Verifying Requirements – Ensuring the requirements map to the real business need, are approved by all relevant stakeholders, and meet essential quality standards
Working on System context diagram and WBS
Object Structure setup
Knowledge delegation across teams
Product demonstration
Client user training

Banker, Stiedemann-Osinski. West Mandyton, California

May. 2014 – Dec. 2014

Promoting and selling lending and deposit products and services while applying sound risk analysis techniques and credit adjudication judgment.
Providing excellent customer service by offering a full range of customized financial solutions.
Performing a variety of sales and services jobs including achieving negotiated personal sales and sales activity goals through the identification and satisfaction of customer needs.

Executive- HR & Administration, Schinner-Schamberger. Lake Forrest, Michigan

Dec. 2011 – Jan. 2012

Ensuring smooth implementation of HR policies for manpower recruitment, selection and development of employees.
Coordinate with consultants & candidates for scheduling appointments with the Management team for sourcing.
Arranging & conducting Interviews/Initial screening the candidates/ helping in recruitment processes.
General Administration: – Arranging for staff welfare activities viz: housekeeping, security, regular updating of communication channels, infrastructure of the office etc.

Executive- HR & Administration, Hamill, Grady and Reynolds. Rempelberg, Maryland

May. 2009 – Oct. 2010

Ensuring smooth implementation of HR policies for manpower recruitment, selection and development of employees.
Coordinate with consultants & candidates for scheduling appointments with the Management team for sourcing.
Arranging & conducting Interviews/Initial screening the candidates/ helping in recruitment processes.
General Administration: – Arranging for staff welfare activities viz: housekeeping, security, regular updating of communication channels, the infrastructure of the office etc.

Education

North Ebert University, Ankundingfurt, Hawaii

MBA, Finance & Marketing, Oct. 2008

Beer Institute, East Genie, Vermont

Bachelor’s Degree, Business/Commerce, General and Computer Application, Commerce and Computer Application, May. 2006

Languages

English

Fluent

Skills

Business Analyst

Experienced

Customer Relationship Management

Experienced

Sales Force- Sales Cloud

Experienced

Agile Methodologies

Skillful

Projects

Accomplishments

Professional Summary

Experienced Business Professional with an MBA and 3+ years experience in gathering and analysing software requirements, Consulting and with a customer satisfaction record. Adept at interdepartmental coordination to maximize business functionality and efficiency. Committed to ongoing professional development and research to innovation and problem-solving.

Employment history

Business Analyst (Pre-Sales Consultant), Beahan Inc. Boscomouth, Illinois

Aug. 2019 – Present

Manage project execution to ensure adherence to budget, schedule, and scope.
Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
Monitor or track project milestones and deliverables.
Confer with project personnel to identify and resolve problems.
Develop and manage work breakdown structure (WBS) of information technology projects.
Initiate, review, or approve modifications to project plans.
Hands on World’s First Multi-User 3D Hologram table.
Working closely with the sales team on proposals and sales pitches.
Continuous research on market trends and identifies areas where the firm can pitch for new opportunities.

Business Analyst, Braun Group. Lake Robchester, Maine

Apr. 2018 – Jun. 2018

Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
Analyze data gathered and develop solutions or alternative methods of proceeding.
Gather and organize information on problems or procedures.
Creation of Business Requirement Documents, Functional Requirement Documents, Prototypes, Wire-frames, Process Flow Charts, Use Cases and User Stories for Web, Mobile and IoT solutions.
Involved in Requirements Gathering, Solution Designing, Build Phase, User Acceptance Testing and Final implementation.
Bridging the gap in domain understanding between the business and the technical team.
Functional and Unit testing of delivery ready products.
Knowledge about SDLC, Waterfall model, TDD & Agile Methodology.

Business Development Executive, McKenzie, Satterfield and McClure. Lake Cecil, Nevada

Jun. 2017 – Jul. 2017

Experience in consulting Fleet Management IoT Solutions for cement industry to improve the Logistics Execution & providing the insights about root causes, improving turnaround time of fleets & Asset utilization
Responsible for generating prospects and attending first level meeting with the clients to gather business requirements, also responsible for identifying possible markets to expand the business presence by market research.

PHP Developers, Sanford Group. North Elenestad, Missouri

May. 2014 – Jun. 2014

My key responsibilities is to create backend logic for android and IOS applications
Hands on SQL, HTML and PHP.
Received appreciations from team lead and project manager for the work done during my tenure.

Education

West Louisiana University, Willmsmouth, Iowa

MBA, Telecom Management, Jul. 2017

Eastern Boehm Academy, Roobshire, Oregon

BE, Electronics and Communication, Apr. 2013

Skills

Agile Methodology and SDLC

Experienced

Documentation EDI Standards

Experienced

BaseCamp, Zoho

Expert

IOT Solution Consulting

Experienced

Microsoft Office Suite

Expert

SQL

Skillful

Jira Project Management Tool

Skillful

Languages

English

Fluent

Hindi

Fluent

Tamil

Native speaker

Malayalam

Conversational

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction. Constant will to learn and exceed expectations, appetite for challenge and taste for teamwork.

Employment history

Business Development Executive, Pouros, Homenick and McLaughlin. Federicohaven, Minnesota

Mar. 2019 – Apr. 2019

• Research, identify, qualify, disqualify and generate new partnership opportunities
• Achieved understanding of IT/SaaS landscape and cultivated use-case examples relevant to individual organization’s needs.
• Following up with new and existing clients, liaising between them and our technical teams
• Ensuring customer satisfaction, reporting to my manager about accounts

• Provided marketplace feedback and competitive intelligence to intern groups

Business Analyst, Kohler and Sons. Danielmouth, Oklahoma

Jun. 2018 – Aug. 2018

• Conducted Marketing Competitive Analysis research on the offshore wind industry and its agents,
providing insight to growth opportunities for STX
• Created sales collaterals and feature/benefit sheet, prepared salons and prospects presentations
• Found and nurtured leads through calls and emails

Operations assistant, Kuhn Group. Strosinside, Nebraska

May. 2016 – Jun. 2016

• Supervised the delivery and the execution of our services, reported to my manager
• Answered to quote requests and assured the liaison between the customer and our team
• Oversaw the execution of a 150+ attendees event in Paris, with 12 people under my responsibility

Client advisor – assistant, Jakubowski LLC. Jessikamouth, South Dakota

Jun. 2015 – Jul. 2015

• Assisted my manager in following up with the customers, their accounts, needs. Did administrative paperwork

Education

North Hane, Edwardside, North Carolina

Master of Science, Corporate Finance and Management with honours, Jul. 2018

Southern Florida Academy, East Dallas, Virginia

Master of Science, Intercultural management with Marketing, Jan. 2018

South Michigan Institute, Rigobertoton, North Carolina

Erasmus, Economics, May. 2015

Interest

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Languages

French

English

Spanish

Mandarine

Skills

Customer service

Account management

Pipeline forecasting

Lead generation & CRM

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

• 6+ years experienced, disciplined and highly motivated IT professional with Business Analysis expertise with focus in providing Software Solutions to the business stakeholders with Client engagements and Expertise in all the phases of Software Development Life Cycle (SDLC).
• An accomplished and fluent communicator with strong analytical, problem solving and decision making skills combined with pragmatic approach and sound knowledge of web and mobile applications.
• Excellent experience in building Software functional Specifications Documents and requirement gathering and analysis for software applications.
• Experience in UML, Screen Mock-ups, Client Interactions

Employment history

Aug. 2018 – Sep. 2018
Port Jerold, New Mexico

Business Analyst, Christiansen and Sons

• Study of client inputs and proposal.
• Preparation of requirement document.
• Acting as team lead on designated projects or assignments and providing work direction to one or more technical staff.
• Conferring with project managers to define concepts and using enterprise wide requirements definition.
• FS update for development and QA based on project plan.
• Timely responses to team’s questions on the FS, wireframes and designs.
• User Acceptance testing before each build release.
• Manage and track the status of requirements throughout the project lifecycle.

Apr. 2018 – May. 2018
Angietown, Idaho

Business Analyst, Christiansen-Greenfelder

• Study of client inputs and proposal.
• Preparation of requirement document.
• Acting as team lead on designated projects or assignments and providing work direction to one or more technical staff.
• Conferring with project managers to define concepts and using enterprise wide requirements definition.
• FS update for development and QA based on project plan.
• Timely responses to team’s questions on the FS, wireframes and designs.
• User Acceptance testing before each build release.
• Manage and track the status of requirements throughout the project lifecycle.

Sep. 2017 – Nov. 2017
East Myrtieview, Maryland

Business Analyst, Blick-Sauer

• Study of client inputs and proposal.
• Preparation of requirement document.
• Acting as team lead on designated projects or assignments and providing work direction to one or more technical staff.
• Conferring with project managers to define concepts and using enterprise wide requirements definition.
• FS update for development and QA based on project plan.
• Timely responses to team’s questions on the FS, wireframes and designs.
• User Acceptance testing before each build release.
• Manage and track the status of requirements throughout the project lifecycle.

Sep. 2016 – Oct. 2016
East Ernaside, Utah

Business Analyst, Beatty-Windler

• Study of client inputs and proposal.
• Preparation of requirement document.
• Acting as team lead on designated projects or assignments and providing work direction to one or more technical staff.
• Conferring with project managers to define concepts and using enterprise wide requirements definition.
• FS update for development and QA based on project plan.
• Timely responses to team’s questions on the FS, wireframes and designs.
• User Acceptance testing before each build release.
• Manage and track the status of requirements throughout the project lifecycle.

Jul. 2014 – Oct. 2014
Gaylordfurt, Texas

QA Engineer, Herzog LLC

Preparation of Test Cases in MS Excel.
Execution of test cases manually.
Reporting bugs/ defects/ issues/ observations noted during the testing in Jira.
Re-testing the application once the bugs are fixed.

Nov. 2012 – Dec. 2012
Leannonbury, New Jersey

QA Engineer, Collier-Grant

Preparation of Test Cases in MS Excel.
Execution of test cases manually.
Reporting bugs/ defects/ issues/ observations noted during the testing in Jira.
Re-testing the application once the bugs are fixed.

Aug. 2011 – Nov. 2011
Wildermanland, South Dakota

Software QA Engineer/Technical Writer, Ziemann-Becker

Manual Testing of Micro Irrigation (MI) scheme Web application developed in PHP.
Preparation of Test Cases in MS Excel.
Execution of test cases manually.
Reporting bugs/ defects/ issues/ observations noted during the testing.
Re-testing the application once the bugs are fixed.
Creation of PDF reports on web application in PHP.

Education

Jan. 2009

Bachelor of Science: Engineering computer science

Northern Georgia Institute – Tashaville, South Dakota

Nov. 2004

Bachelor of Science: Science

Rolfson Institute – West Tiannaland, Oregon

Oct. 2002

High School Diploma: Science

North Volkman – North Delila, Oregon

Skills

Business Analysis

Experienced

Requirement gathering

Skillful

FRD

Skillful

BRD

Skillful

Professional Summary

Experience in managing and administering Citrix Environments. Ability to lead cross-functional teams in delivery of process innovations. Have a Masters in Computer Science.

Visa Status: Australian Permanent Resident, ready to join immediately

Global Exposure

Collaborated with the clients and teams globally
Experience of working in UK

Profile Sanpshot

Certified Scrum Master and Certified Scrum Product Owner
Profound understanding methodologies like Agile (SCRUM) and Kanban and delivering the results as expected and on time.
Facilitating daily scrum, product backlog grooming, estimation sessions, sprint planning and retrospectives with the team
Tracking progress of sprints, removing blockers from the team, ensuring team can focus on delivery.
Facilitating team knowledge management, co-ordinate releases
Managing boards and project documentation in Jira/Confluence

Employment history

Business Analyst / Network Engineer, Hagenes-Smith. Gibsontown, West Virginia

Jun. 2018 – Jul. 2018

Experience with Application Packaging
Requirement analysis and writing clear specification documents as per SDLC methodology
Proven experience leading requirements gathering activities, workshops and producing detailed functional documents and process maps in an agile development environment
Experience in using JIRA and confluence
Facilitating daily scrum, product backlog grooming, estimation sessions, sprint planning and retrospectives with the team
Strong stake holder management, facilitation and communication skills across business and technical teams.
Proven experience in coordinating multiple stakeholders and 3rd parties to deliver successful outcomes in a time sensitive environment

Business Analyst, Kuhic-Pfannerstill. Tarshamouth, Minnesota

May. 2016 – Jun. 2016

Gather and organize information on problems or procedures.
Analyze data gathered and develop solutions or alternative methods of proceeding.
Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
Review forms and reports and confer with management and users about format, distribution, and purpose, and to identify problems and improvements.
Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.

Business Analyst, Sporer-Gleason. West Trudishire, Rhode Island

Jul. 2011 – Jun. 2013

Advise customer about or perform maintenance of software system.
Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.
Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.
Facilitating daily scrum, product backlog grooming, estimation sessions, sprint planning and retrospectives with the team
Train users to use new or modified enhancement.

Business Analyst / Network Engineer, Leannon, Sporer and Cruickshank. Wittingville, Louisiana

Sep. 2008 – Jan. 2009

Experience in managing and administering Citrix Environments.
Experience with Application Packaging.
Strong problem-solving, analytical and solid troubleshooting skills
Check to ensure that appropriate changes were made to resolve customers’ problems.
Refer unresolved customer grievances to designated departments for further investigation.
Facilitating daily scrum, product backlog grooming, estimation sessions, sprint planning and retrospectives with the team
Prepare budgets for approval, including those for funding or implementation of programs.

Education

The Michigan College, North Manuelstad, Georgia

Master of Science, Computers, Oct. 2005

West Cormier, Boscoport, Pennsylvania

Bachelor of Science, Computers, May. 2002

Accomplishments

Skills

Visual Modeling

Facilitation and Elicitation

Relationship Building

Communication Skills

Problem-Solving

Critical Thinking

Documentation and Specification

Analysis

Professional Summary

Experienced PROJECT MANAGER with IT experience (over 5 years). Dynamic and motivated professional
with a proven record of generating and building relationships, managing projects from concept to
completion, and coaching individuals to success. Skilled in building cross-functional teams, Cross-selling,
demonstrating exceptional communication skills, and making critical decisions during challenges. An
adaptable and transformational leader with an ability to work independently, and developing opportunities
that further establish organizational goals.

Employment history

BUSINESS ANALYST/PROJECT MANAGER, Pouros, Kling and Balistreri. West Vivian, North Carolina

Aug. 2018 – Present

· Build highly integrated trust relationships and engage with and be the cross-team, liaison with Finance, HR and Recruiting, Research, Strategy, and other Operational teams, etc

· Develop and manage the project design, schedule, and budget to the plan

· Maintaining workforce timekeeping, daily work scheduling, and employee performance management/appraisals

· Maintains and improves customer satisfaction by establishing and promoting an overall continuous improvement plan in all areas

· Manages complex and strategic projects under minimal or no supervision

· Monitors project status, including risk management, and communicates this information with all stakeholders, including upper management

· Project cycle of typically 1-3 years

· Continued building BI support based on the evolving business needs

· Developed and analyzed experiments to increase acquisition and ROI

· Developed dashboards to track category and program performance

· Establish and maintain a strong working relationship with all businesses across Technology and among technology team members

· Mentored other analysts in developing/honing business knowledge and analytical skills

· Planned and led all phases of a project’s life cycle

HADOOP DEVELOPER, Reichel and Sons. East Elbertstad, Ohio

Jun. 2017 – Jul. 2017

Work with the application team to design and develop an effective Hadoop solution. Be actively engaged and responsible in the development process
Work to tight deadlines and provide regular progress updates against agreed milestones
Loading data onto the cluster, building orchestration jobs using sqoop/flume and writing HIVE queries to support analysis
The data volume is around 750 Gb and is an apt case for Hadoop like computation. Using loading utilities like Sqoop, data is loaded onto clusters and cleaned.
Thereafter various business defined algorithm is applied to data loaded in HIVE tables to come up with an indicator variable

DATA ANALYST, Parisian Group. West Patrickmouth, Wisconsin

Dec. 2015 – Feb. 2016

Acquiring data from primary or secondary data sources and analyzing data by using statistical techniques and providing ongoing reports
Communicated effectively in both a verbal and written manner to client and offshore team
Completed documentation on all assigned systems and databases, including business rules, logic, and processes
Designed, built and implemented relational databases
Identified data requirements and isolated data elements
Receiving and monitoring data from multiple disparate data streams, including
Access, SQL Server, and Excel data sources; importing and exporting data into/from various sources in multiple formats; verifying data quality, developing and running programs to check for errors; generating error reports for sites to review; ensuring data corrections are made properly; writing programs to make corrections as necessary; researching and resolving data.
Discrepancies in conjunction with site staff; concatenating and/or merging data with existing data sets; keeping version control of data including archival of old datasets and documentation

DATA ANALYST, Ondricka LLC. Cassinmouth, Indiana

Feb. 2012 – Mar. 2012

Acquiring data from primary or secondary data sources and analyzing data by using statistical techniques and providing ongoing reports
Communicated effectively in both a verbal and written manner to client and offshore team
Completed documentation on all assigned systems and databases, including business rules, logic, and processes
Supported data governance, integrity, quality and audit functions
Writing SQL Queries

Education

Halvorson Academy, New Cristina, Nevada

MCA, COMPUTER APPLICATION, Nov. 2015

West Tennessee Institute, Muellerport, Vermont

BCA, COMPUTER APPLICATION, Sep. 2011

Skills

CRITICAL THINKING

Skillful

COACHING

Experienced

COMMUNICATIONS

Expert

NEGOTIATION

Experienced

STRATEGY EXECUTION

Experienced

LEADERSHIP

Experienced

PROJECT MANAGEMENT

Experienced

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

A sales-driven Business Analyst equipped with the analytical tools and knowledge needed to advance into Business Development Associate role within a diverse and growing global company. Best described as a young professional with a strong sense of commerciality and approach to market research, complimented with a constant desire to always take the initiative and can-do attitude. I have held sales, marketing, and analytical roles across varying sectors including maintenance and infrastructure, renewable energy/technology and management consulting.

Employment history

Jun. 2018 – Present
East Shirley, Pennsylvania

Business Analyst, Goyette and Sons

Growth Solutions Group is a boutique management consulting firm that delivers double-digit percentage growth for clients within the FMCG, Financial Services, Retail and Consumer Goods sector.

My current role comprises of identifying new business opportunities, preparing meaningful and structured presentations for clients and senior management as well as conducting rigorous analyses and financial modeling to inform recommendations to address our clients’ most challenging issues. I have also taken the initiative of leading marketing efforts and being the firm’s subject matter expert within the realm energy and digital.

Key Achievements:

Prepared and developed a winning client proposal within the first two weeks of employment.
Worked in a small project team to identify profit uplift of $6.5m for a leading beverage manufacturer.
Uncovered process pain points within an Australian business’ product management pipeline and identified five key areas that could be improved that would drive and deliver ongoing sustainable benefits.
Assisted in the evaluation of an Australian business against the market conditions and validated whether the company will achieve its budgeted targets by taking a stocktake and quantifying the uplift of your strategic initiatives planned or underway. This project delivered over $20m in profit.

Aug. 2016 – Oct. 2016
Wisozkville, New Hampshire

Strategic Marketing Coordinator, Stamm Group

carbonTRACK is a $25M+ Australian technology scale-up that distributes proprietary energy management solutions across the energy value chain (including residential and commercial photovoltaic installers, energy retailers and brokers).

As the appointed Strategic Marketing Coordinator, I managed a team that focused on growing the company’s brand awareness, creating sticky end-user experiences, researching new verticals and markets to enter and managing all new product launches.

Key Achievements:

Delivered a business go-to-market strategy to the Managing Director and Founder that included an analysis of product-to-market segment fit, financial upside and brand equity growth opportunity in venturing into the B2C market and a plan to grow brand awareness.
Designed and managed over twelve B2B lead generation campaigns targeting decision makers within the solar sector across Australia. The leads generated from these campaigns were the main contributor to the sales pipeline.
Coordinated two unique product launches in both Australian and South African market.
Contributed to the Government’s Accelerating Commercialisation Grant Application which delivered over $400k to the business

Mar. 2016 – Apr. 2016
New Sharice, Arizona

Business Development Manager, Durgan, Collins and Conroy

Reporting directly to the Founders of the business, I was one of two Business Development Managers working on winning new B2B clients for the business. Key responsibilities involved sourcing potential distributors across australia, pitching to C-suite executives, training client sales teams and managing accounts to ensure needs are met and purchase orders were made every month.

Key Achievements:

Sourced, collated and managed a sales CRM database of over 6000 potential prospects from scratch.
Researched all applicable market segments, identified key players, specific areas of opportunity and prioritised sales’ go-to-market activities based on potential upside for the business.
Developed a unique and compelling proposition for every target segment to ensure the business pitch is always relevant, speaks to the prospects needs and solves their problems.

Aug. 2015 – Oct. 2015
North Winfredchester, Massachusetts

Strategic Marketing Executive, Paucek-Durgan

Shadowed and assisted the Global CEO in both marketing and sales B2B initiatives within Australia and in South Africa.

Key Achievements:

Reduced social media outsourcing costs by leading digital marketing efforts in-house.
Applied for innovation and sustainability awards and successfully acquired three awards in six months.
Prepared and facilitated pitch presentations for local and international accelerator programs.

Nov. 2014 – Jan. 2015
North Hugh, Montana

Marketing & Communications Coordinator, McKenzie, Turcotte and Tillman

While the incumbent was on leave, the CEO at the time appointed me to the Marketing and Communications Coordinator role over my university break in my penultimate year.

As part of this role, I lead all events and marketing development efforts on a national scale as well as worked towards building brand and digital presence.

Key Achievements:

Coordinated lead generation and customer nurturing activities through trade shows and client events.
Contributed to a $2M tender and developed a compelling presentation that demonstrated company innovation and creativity.

Apr. 2014 – Jun. 2014
West Alec, Iowa

Cadet (Sponsored Intern), Sporer, Fritsch and Marquardt

Urban Maintenance Systems (UMS) provides facilities and infrastructure maintenance and management services for the government, private and not-for-profit sector. UMS provides a “one-stop-shop” for all services including building services, graffiti management and removal, horticultural and grounds maintenance as well as commercial property maintenance.

I applied and fortunately a received sponsorship and 3.5 year placement with the company. As I was completing my Bachelors degree, I worked on a part time basis to assist in administration work and provided project support across all business functions including finance, human resources, marketing, operations, compliance, business development and business analytics.

Key Achievements:

Developed and planned safety campaigns which included road shows, guest speakers and incentive programs.
Analysed company mobile and phone usage data and recommended a new data plan provider to substantially reduce costs and administrative work.
Reviewed current learning management system, determined company requirements and provided a shortlist of suppliers with alternative cost effective solutions.
Developed succession plan by consulting with primary stakeholders and implemented stage one of the plan.

Education

Sep. 2015

Bachelor of Commerce: Management and Marketing

Hilll College – East Alfonsostad, Pennsylvania

Skills

Market Research

Experienced

Financial Modeling

Skillful

Product / Project Management

Skillful

Business Development

Experienced

Reports & Presentations Development

Experienced

Microsoft Suite (Excel, Outlook, Sharepoint, Powerpoint)

Experienced

Professional Summary

I’m working on projects engaging multiple financial institutes all over the country to ensure that the engrossment and the needs of the institutes are meet as per their requirements.

I’m self-motivated, analytical and eager to advance my career with a growth-oriented, technically-advanced organization as a Chief Information Officer.

Employment history

Business Analyst / Implementation Engineer, Lueilwitz Group. Cecilmouth, Washington

Mar. 2020 – Present

Determine operational objectives by studying business functions, gathering information, evaluating output requirements and formats.

Construct workflow charts and diagrams, studying system capabilities, writing specifications
Improve systems by studying current practices, designing modifications.
Monitor project progress by tracking activity, resolving problems, publishing progress reports, recommending actions
Maintain user confidence and protect operations by keeping information confidential.
Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes.
Maintain user confidence and protect operations by keeping information confidential.

Prepare technical reports by collecting, analyzing and summarizing information and trends.

Contribute to team effort by accomplishing related results as needed.

Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.

Understand and communicate the financial and operational impact of any changes.

Customer Care Executive, Kohler-Donnelly. Chetville, Massachusetts

Dec. 2018 – Jan. 2019

Manage large amounts of Outgoing calls.

Generate sales leads.

Identify and assess customers’ needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Provide accurate, valid and complete information by using the right methods/tools.

Meet personal/customer service team sales targets and call handling quotas.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Follow communication procedures, guidelines, and policies.

Take the extra mile to engage customers.

Immigration Executive, Marquardt Group. East Ardenland, Louisiana

Apr. 2018 – Sep. 2018

To oversee all the aspects involved in processing a visa and immigration service and also have to ensure that these processes run smoothly.
Ensuring that all the information provided by the client is accurate.

Checking all the legal documents of the client and informing them in case of any discrepancies in any of the documents.

Help the client in getting a visa or a permit of the country to which they are migrating.

Translating a certain document and explaining it to the clients.

Convey the information in a simple format.

Education

West Bosco, Port Raymond, Nebraska

Bachelors of Technology, Engineering in Computer Science, Oct. 2017

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Languages

English

Hindi

Japanese

Skills

Analytical Thinking and Problem Solving Skills

Accurate and Detail-oriented

Interpersonal Skills

MySQl Interface

C, C++

Operating System Operations

Cyber Security Specialist CSSv9

Project Management

Professional Summary

A competent professional with 3 years of experience in Business Analyst-IT with in-depth knowledge of business processes in IT industries. Known and recognized for working collaboratively across all levels and with all constituencies to understand and solve the problems through effective use of systems and technology. Proven success in delivering the projects within budget and specified time frames.

Employment history

Business Analyst, Mills Group. North Humbertobury, California

Sep. 2019 – Present

Defining the scope of the project
Elicitation & gathering project requirements

Gathering and eliciting requirements, discussing and understanding business requirements with clients, translating and simplifying business requirements into easy to understand and implementable technological solutions through extensive documentation in the form of Business Requirement Documents (BRDs) or Change Requests, Process Workflows, Flow Diagrams / Flowcharts, and Project Plans.

Requirement specification

Documentation in the form of Business Requirement Documents (BRDs) or Change Requests, Process Workflows, Flow Diagrams / Flowcharts, and Project Plans.

Translating requirements to the team

After a requirement specification is written and reviewed by stakeholders, it is presented to the development team. Helping the team to understand all requirements correctly and get answers to all questions that they might have.

Performing acceptance testing

Assisting in and developing Business Scenarios and Test Cases for UAT and Regression Testing. Coordinating and overseeing all phases of the Software Development Life Cycle (SDLC) from Analysis, Design, Development, and Testing right up to Deployment, and Support; primarily using the Waterfall Model. Preparing documents, manuals, and presentations to serve as guides of new functionality and providing training and demos to users in new features and in using the system effectively.

Project Management

Project Monitoring Project Progress and Tracking issues and requirements through JIRA and facilitating their timely closure.

Designing Automated Solutions for existing process

Identifying opportunities for automation and devising and suggesting solutions to automate business processes by empowering users to handle the said activities through the system itself thereby reducing manual labor.

Project Handled:

Project Title: Priority Golf Pass
Technologies: PHP, Laravel, HTML, CSS
Description: This system helps golfers to book there Tee time.

Project Title: Alo- Alou
Technologies: IOS App
Description: This application helps, to book personalized video shoutouts from your favorite people.

Business Analyst, Reinger Inc. Valenciamouth, Idaho

Aug. 2017 – Dec. 2017

Work closely with the key stakeholders to find out the vision and persistence of the app.
Responsible for designing solutions in response to the RFPs, Creating
wireframes in Balsamiq.
Worked with the development and designing team closely to filter out all the perplexing messages and requirements so that a viable solution can be generated.
Worked on BRD responses
Creating and maintaining Product Backlog.
Client Coordinate, Project deliverables.

Project Handled:

Title: TossTheBoss
Technology: Android Application Development
Description: To attract the customer towards the restaurant by giving the exciting offer by playing the “TossTheBoss” game in the application.

Title: GoldenSpoon
Technology: IOS Application Development
Description: It is a business planner portal from which the user can add their xl sheet data and can have reports and business calculations according to data.

Business Development Manager, Schiller-Swift. Boganmouth, Nebraska

Jul. 2016 – Aug. 2016

Responsible for Developing the Business Case, Business Requirements, Functional/Non-functional Requirements, Responsible for lead generation.

Education

Gibson University, West Raneebury, Indiana

Bachelor of Engineering, Computer Science, Apr. 2013

Additional information

Declaration

Languages

English

Hindi

Skills

Stakeholder Meetings

Ability to work in a fast-paced environment & work with cross-functional teams

Strong Leadership

User Acceptance Testing

Process Modelling

Time Management

Stakeholder Management

Documentation & Writing Skills

Creative Thinking & Problem Solving

Project Management

Professional Summary

Knowledgeable & Motivated Business Analyst with comprehensive experience and understanding of business analysis & growth. Prioritize strong attention to small details to ensure nothing is overlooked, integrating excellent communication techniques to make analysis information is always clean, clear & accurate.

Employment history

Business Analyst, Gerhold-Halvorson. North Annis, North Dakota

Aug. 2019 – Present

– Conduct meetings with clients for gathering requirements, analyzing and determining
the feasibility of the requirement.
– Preparing the use cases, process flow and mock screens using the Lucid Chart tool.
– Present walkthrough of mock screens to the client and get their sign off.
– Communicate business modeling diagrams such as ER- diagram, use cases, process
flow diagram to the development team by arranging a walkthrough.
– Monitor testing including functional, integration and performance testing to verify
client’s needs are met.
– Communicate sprint plans between the business and development team to ensure a mutual
understanding of processes and applications.
– Work with the scrum team to monitor the development and delivery of the project.

Business Analyst, Gerhold Group. Alfonzohaven, Florida

Nov. 2018 – Jan. 2019

Handling Lead Generation Portal like Upwork, Freelancer & Bidding process

Requirements analysis, requirements management and communication through various questionnaires and requirement gathering documents
Create Requirements Specifications, Use Case Diagrams, High Level and Detailed Process Flows, Robustness Diagrams and Standardized a process that decreased requirements gathering and analysis time
Mentoring Software developers & designers

Responsible for thinking critically about the deliverables and plans for projects to ensure they align with the goals

Business Analyst, Halvorson, Gleason and Dietrich. Boehmport, Georgia

Oct. 2017 – Jun. 2018

Analyse client requirements & create bids & proposals
Interact with client to know the complete requirements, provide technical perspective & elicit requirements
Design the wireframe & develop the requirement specification as per the standard template

Collaborate with developers and solution team to establish the technical vision and analyse trade-offs between usability and performance needs
Provide input in developing & modifying system to meet client’s requirement

Be the liaison between the business units, technology teams and support teams to ensure a mutual understanding of processes & application

Education

Emmerich Academy, East Kirstie, Maine

MBA, IT, Aug. 2017

North Alabama University, Manteshire, Massachusetts

BE, IT, Jul. 2014

North Hermann, Israelhaven, Rhode Island

Diploma, IT, Aug. 2011

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Requirement Gathering

Wireframing(LucidChart)

Technical Skills

Communication Skills

Project Management

Helped teams in integrating solutions with 3rd party systems through QTI and other product specific proprietary APIs.
Well versed in the Agile Scrum model with experience in Sprint Planning, Sprint Review, Story creation. I have exposure in working with Rally-Dev and JIRA.
At organization level, part of a team driving the Business Analyst Center of Excellence initiative.

Performing the dual role of BA & product owner for all the projects
Gathering requirements from Clients through elicitation techniques.
Prioritize requirements and create conceptual prototypes and mock-ups.
Expertise in e-Learning and Assessment Management systems with experience in delivering solutions for international customers.
A major contribution towards converting the business requirements to software requirement specifications, functional specifications, and user stories.
To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution.
Implementing advanced strategies for gathering, reviewing and analyzing data requirements. Helped the development and testing teams to understand the requirements and played the role of business users to validate the features before UAT Conducted Pre-UAT and User Accepting Testing (UAT) cycles with users and stakeholders.

Preparing regular and time-sensitive ad-hoc deliverable reports.
Monitoring daily market risk and limits.
Ensure that the risk captured for risk reporting is complete and accurate.
Research and explaining changes in VaR numbers.
Providing Knowledge Transfer on Greeks, risk measures, and sensitivities of trading positions and portfolios
Calculation of General risk and Specific risk for the instruments.

Gathered project requirements to ensure quality deliverables .
Work closely with Sales and Developer team to solve their queries and provide solutions/workarounds wherever required.
Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress
Kept projects on schedule by managing deadlines and adjusting workflows as needed
Gathered requirements for ongoing projects and organized details for management use
Built strong relationships with internal and external stakeholders and devised strategies, initiatives, and events promoting products and services
Collaborated with project owners and team members to set ambitious but achievable goals

Performed geopolitical risk assessment cost analysis, supplier profiling and evaluation for clients
Prepared hybrid vehicle benchmarking reports, via in-depth structural & functional analysis of electric parts
Reports facilitated robust technical and commercial comparisons, also used as knowledge capital of firm
Working on Doctor performance analysis on variable and fix fees

Analyze the client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
Communicate client’s business requirements by constructing easy-to-understand data and process models
Independently selected 6 pairs for marginal cost analysis due to safety reinforcements
Contributed to cost reduction & strategic sourcing work streams for multiple automotive clients

Determining business needs and requirements
Determining functional and non-functional requirements
Development of user stories, use cases, BRD, user flows
Business case development

AFx (Ascendant Fx): BFSI
Cashback Souq: Loyalty and Rewards
Chrome Extension
Cross Charge

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Andrew Smith

Professional Summary

Employment history

Education

Primary Skills

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Andrew Smith

Professional Summary

Employment history

Education

Awards

Personal Traits

Additional information

Declaration

Skills

Languages

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Andrew Smith

Professional Summary

Employment history

Education

Personal info

Skills

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Andrew Smith

Professional Summary

Employment history

Education

Skills

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Andrew Smith

Professional Summary

Employment history

Education

Skills

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Andrew Smith

Professional Summary

Employment history

Education

Personal info

Skills

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Andrew Smith

Professional Summary

Employment history

Education

Skills

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Andrew Smith

Professional Summary

Employment history

Education

Skills

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Andrew Smith

Professional Summary

Employment history

Education

Skills

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Andrew Smith

Professional Summary

Employment history

Education

Additional information

Declaration

Languages

Skills

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Andrew Smith

Professional Summary

Employment history

Education

Skills

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Andrew Smith

Professional Summary

Education