business analyst

• Involved in extensive market research, mainly secondary research.
• Prepared Detailed Industry/Business Reports, also called as Market Intelligence reports.
• Performed Qualitative and Quantitative Research through extensive secondary research tools and databases.
• Handled Salesforce Effectiveness request for various markets across globe. 
• Performed business line mapping for companies across various sectors.
• Performed competitor benching marking for companies across sectors.
• Prepared Industry Overviews to present Market size, segment, competition and key demand drivers.

business analyst

• Analyzed client’s existing business systems, procedure, data and propose changes that would result in overall system enhancementsResponsible for managing the scrum process with the coordination of the scrum team in an Agile methodology.
• Gathered and analyzed business requirements for the database systems.
• Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Review & Retrospective.
• Analyzed plan requirements and then contributed further defining the plan requirements with the Project Manager and Observed the compliance of the requirements with federal and state government regulations Medicaid, Medicare, and accreditation requirements.
• Translated information between business teams and technical teams using object-oriented models or other techniques.

business analyst

•  Organize, extrapolate, and disseminate data across departments to be used for drawing conclusions about the success of current methods. 
•  Successfully interpreted data to identify key metrics and draw conclusions.
• Made strategies of collaboration of different offline channels in order to enhance lead generation of company.
• Collected data from various online channels like Justdial of different offline channel partner, analyse that data on basis of area and make strategies on the basis of that for collaboration.

business analyst

• Associated with the Investment Banking team, where I provide actional research insight on Industry, Market, Economy, and Companies.
•  Data collection through secondary research including financial databases. Utilize quantitative and qualitative secondary research products.
•  Working proficiency on different types of Databases like CapIQ, Bloomberg, Factset, Factiva, Thomson One, Euromonitor, Mergermarket, Fitch Connect, etc.
•  Engage with requestors to understand their requirements better and deliver on time as per deadlines.
•  Managing workflow and liaising with requestors and the client’s internal team. 

business analyst

• Communicate the client’s business requirements by constructing easy to understand the data and process module.
• Communicating regularly with CRM team members to ensure any queries raised by clients are answered satisfactorily. Report generation and Data Listing using Base SAS Perform other duties as assigned by management. 
• Interpret data on price, yield, stability, future investment-risk trends.economic influences, and other factors affecting investment programs.
• Develop accurate and timely estimates at complete (EAC) metrics and presented data to senior management during reviews.
• Proposed process improvement strategies to track the requirement changes, status, business expectation, cost, timeline, and other key metrics, which helped provide information to all the teams in a quicker way. 
• Work extensively on queries raised by the clients with regards to their expectations and anomalies in the system. 

business analyst

•  Worked with the Managed Care Subject Matter Expert (SME) and Users to ensure that all the requirements for system change are covered
• Worked closely with medical management, claims, provider services and member service team to understand their day to day operations and identify gap analysis.
• Perform detail analysis and provide recommendations on existing processes, requirements and workflows.   
• Application configurations to support new and existing business requirements for migration projects, new implementation and current production.
• Extracted and refined user requirements by conducting JAD sessions, facilitating meetings & interview with Business Units and Technical Supports & Development team, identifying the business flows and process flows, conducting detailed and comprehensive business, functional & system analysis to determine High Level and Low-Level artifacts & deliverables.
• Demonstrate understanding and experience with SQL queries.
• Works with the Business Team to review UAT validation scenarios and execute the UAT test cases. 

business analyst

• COORDINATE with major stakeholders like Bombay Stock Exchange (BSE), Mutual Fund Utility(MFU), Morning Star, Value Research.
• DIRECTED the implementation of Smart Switch project — Automatic transaction scheduler which would save 1.5% on total portfolio for investors.
• Hands-on experience with tools like Meta Base, JIRA, Retool, Asana, Nuclino, Intercom and others.
• LAUNCHED Debit card/UPI payment options for investments, first to do so in the industry. 

business analyst

• Requirements management and communication.
• Initiating people engagement activities
• Helped  team to strengthen its understanding and knowledge of projects. 
• Reporting on common source of technical issues or questions and making recommendations to product team 

business analyst

• Documentation– SRS, FRD which includes flowcharts , use cases
• Assisting the senior management for the project delivery process 
• Stakeholder/Client Communication Unit Acceptances Testing
• Act as Shift/Facility In charge to monitor smooth functioning of shift/Facility.

business analyst

• Plan and manage the execution of regional expansion strategy to achieve both long and short-term business objectives.
• Assist in the planning and execution of new markets development.
• Generate and analyze business data to provide market assessment, category insights.
• Evaluate and follow-up on business opportunities to secure sales pipeline.
• Manage market research, consumer trend report, data, to evaluate findings and prepare information for decision making.
• Cross functional coordination to drive execution efficiency.
• Reporting on market data, competitors’ analysis and consumer trends to determine its impact on operations.

business analyst

• Analyze client’s business requirements and processes through document analysis, workshops and workflow analysis.
• Served customers and businesses by running and viewing reports
• Identify root causes and corrective actions to meet short and long-term business goals
• Manage project through status meetings, weekly reports, identifying risks, and tracking issues
• Extensive experience of entire outsourcing operations ranging from ensuring SLAs, SOP’s, Local work instructions, End to end Process flows.
• Responsible for specifications, implementations, and analytics
• Process client requests, queries and concerns on a priority basis.

business analyst

•  Interpreting sales and revenue slabs every month 
• Working on MIS for maintaining stocks and prerequisite purchases 
• Data Entry for Purchases and Claims in the inventory module of MIS
• Handling CRM responsibilities using CRM software 
• Assigning the job role every month by giving the target to the executive in the sales team 

business analyst

• Development of billing module in Odoo. Where i had to understand the the working of the software as Odoo is a Open Source ERP software and go through all the requirement the company required for the billing and make all the module work as per the requirement.
• Understanding and Analyzing Companies core product and according to the requirement create user stories and do BA testing for the requirement completed.
• Analyze new requirement create mock for the requirement and discuss the same with the development team and check all the development and approve the development. 
• Develop annual project plans, including cost/benefit analysis, for system enhancements that meet business requirements.

business analyst

• Worked closely with onsite Underwriters on project kick off, planning and progress of project.
• Requirements Elicitation through workshops for FHA loan origination and Insurance processes at Chicago, San Jose & Sherman Oaks client sites in March 2015 to April-2015.
• Liaise with onsite underwriters and offsite Mumbai team for project delivery.
• Design innovative analytical and management reporting tools for decision making.

business analyst

• Develop business architecture using requirements such as scope,process,risk and alternatives.
• Communicate Client’s business requirements by constructing easy to understand data and process model.
• Conduct 5+ level of testing including functional,regression,user acceptance,integration and performance to verify that client’s needs are met.
• Translate stakeholder requirements into 10 different tangible deliverables such as functional specifications,user cases,user stories,workflow/process diagram,data model diagrams.

business analyst

• Excellent writing skills in preparing business requirements documents (BRDs), system requirements specifications (SRS), system design specification , functional specifications, and defining project plans
• Conducting User Acceptance Testing (UAT) and verifying performance, reliability and fault tolerance issues. Also familiar with testing tools to design and develop test plans and test scripts.
• Write “user story” using  Jira and document work flow with the help of MS office
• Provide business users with insight into application rules and processes.
• Work with developers, architects and the QA team to ensure comprehension and feasibility of requirements. Manage issues logged by developers and resolve them.

business analyst

• Acted as project manager/liaison between the development team and the customer for the entire product life cycle (including Plan, Analyze, Design, Test and Deploy phases).
• Managed and prioritized user inquiries and provided step-by-step solutions in a user-friendly manner via email, phone, and/or our resource tracking tool.
• Developed custom proposals & cost estimates for customers to accurately portray the scope of projects, along with the required effort involved in building new products.
• Provide prompt financial results to management related to overall financial performance, Branch KPIs, and life insurance department spending.

business analyst/android developer

• Involved in developing E-commerce  application in Agile environment  for Retail market where users can sell their products online through their own website and app based on Pandayg with users more than 500, Actively involved in business Analysis and development .
• Assist the client in breaking down and assessing the scope of a project.
• Demonstrable the ability to create business cases, Use Cases, and User Stories.
• Ensure process improvement methodologies, Data analysis techniques, Project management and implementation processes are followed. 
• Design, Drive and deliver operational excellence through a continuous improvement agenda based on industry recognized process management methodologies. 
• Responsible for translating Business requirement document,System Requirement specification, Requirement Traceability matrix  into functional specifications and test plans. 

business analyst

• Fulfilled thesis requirement for MIS degree 
• Produced an e-commerce platform under the project management of Matthew Soriano 
• Used an agile approach 
• Produced wireframes for our client during the Planning stage. 
• Improved user experience through QA testing 

business analyst

• Adding new business ideas/implementation to improve the customer experience leading to growth in client’s business in health care insurance
• Give functional solution for moving the whole system to Cloud and enhance the performance
• Customer Responsibility Management is the key focus of operation using Salesforce Service Cloud.
• Having Working experience Data Analysis using Tableau

business analyst

• Develop business architecture using requirements such asscope, processes, alternatives.
• Interacting with clients for requirement gathering and documenting clear and complete detailed business requirements and functional specifications
• Perform various levels of testing including functional, regression, and user acceptance to verify the client’s needs are fulfilled.
• Working with all levels of cross-functional teams, responsible for improving business processes and providing value to the functions they support.
• Answer user inquiries regarding product operation to resolve problems and handling in client implementations as well.
• Creating user stories and use cases for planned/new capabilities.

business analyst

• Designing and Developing Project Templates: Developed templates such as Statement of Work (SOW), Project initiation Note, Quality plan and requirements specifications based on SDLC Methodology.
• Gap Analysis: Performed gap analysis to compare existing system with the proposed system and documenting new requirements and features.
• Requirement Gathering: Preparing User Requirement Specifications (URS), Functional Requirement Specifications (FRS) and Software Requirement Specifications (SRS) as per business requirement and process flow.
• Supervision: Validating technical designs created by IT developers against functional specifications.
• Client Interaction: Conducting user acceptance sessions and assessing feedbacks/changes suggested by the user; Impacts are further analysed for incorporating mentioned changes/feedback
• Client Support: Planning, Organising and managing module role out along and ensuring complete transition of information for the application usability for the stakeholders.
• Maintaining SLA: Ensuring process implementation and on-time communication with the process owners and development team to ensure timelines are met for module role out.

business analyst

• Identify top candidates for upselling
• Performed other system and IT related duties as required by the Systems and Finance Managers
• Project ExecutionAssist Product Head for defining project as per the business requirement, Assistsin enforcement of project deadlines and schedules, Takes input from supervisorand appropriately and accurately applies comments/feedback , Communicatesand applies project standards.
• Ensured system specifications meet the business unit expectations/ requirements, and negotiate solutions.

business analyst

• Implementation of the AFS fuel management system that tightened controls and enhanced the finance costing function.
• Introduced Sage Inventory Advisor for enhanced stock forecasting and planning. Also formulated customized tools that enhanced stores inventory control and the overall supply chain operations. 
• Implemented the Pilog system that standardized the system product catalogue streamlining the supply chain processes. 
• Design accurate customized stock reports that provide a real time stores inventory situation as per business requirements. 

business analyst

• Assess and assign appropriate system access authorizations.
• Enhance business operations through continuous process analysis and improvement of procedures and workflows.
• Develop audit tools to detect system process flaws for enhancement as well as for controls against fraudulent transactions.
• Ensured successful system integration between all systems ensuring the finance module is correctly updated.

business analyst

• Worked as Business Analyst in the Competitive Intelligence and Market Research Team.
• Experienced in preparing comprehensive competitive intelligence and market research reports on the market competitors and customers of the Company.Preparation of Company Profiles.
• Product Research.
• End Application Market Research and Tracking.
• Account Intelligence Management of the main customers of the Company.

business analyst

• Design, evaluate, recommend, and approve changes of business processes.
• Prepare manuals and train workers in use of new forms, reports, procedures, according to clients requirenments.
• Gather and organize information on problems or CR’s.
• Review forms and business processes and confer with management and users about format, distribution, and purpose, and to identify problems and improvements.
• Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods.

business analyst

• Over 7 years 5th month expertise in defining business solutions in an IT environment in a business analyst role – working with business owners and IT development staff.
• Create exceptional business/functional requirements documents using cases and test plans from product definitions.
• Excel in project leadership roles – managing/coordinating complex projects involving enhancements to existing product platforms .
• Strong listening and interpretative skills for facilitating understanding of issues and solution designs.
• Maturity and dispute resolution skills, able to address conflicting requirements required.
• Act as the point of contact between the business units and IT.

business analyst

• Played a pivotal role in the SAP implementation team in areas of Master Data Validation, Business Knowledge Transfer, Customization  ,Business Blueprinting Process and Post Go Live support
• Analysis and building custom based reports and dashboards in business objects as per the client requirement. Received good feedback on quality and response time of deliverables
• Recognized as a Subject Matter Expert with overseas clients for ERP training’s and  functional support
• Have been among the top performers in the team and received appreciations from juniors, peers to the end client team
• Certified Internal Auditor for ISO 9001:2008 and ISO/IEC 27001:2013

business analyst

• Draft and maintain BRDs (Business Requirements Documents) and align them with functional and technical requirements.
• Answered customer requests and complaints and provided request support.
• Analyzing client’s business requirements and processes through document analysis, interviews and workflow analysis.
• Consult with customers to evaluate needs and determine best solutions.