business analyst
- Collaborated with IT and financial departments and to respond to questions and concerns regardingproject details.
- Evaluated market and market trends tounderstand competitive environments and assess current strategies.
- Developed productivity metrics derived from raw company data to track improvements in organizational efficiency.
- Established online configuration knowledge base to support functionality by developing robust system application overview.
- Increased credibility and client awareness by developing technical/non-technical marketing
- collateral and presentations, public relations campaigns, articles and newsletters.
business analyst
- Redesigned the existing business model of this startup and analyzed past sales data and market trends and then used that analysis to produce sales forecasts and strategies.
- Extensively used MS Excel to convert tables and numbers into graphical information using Charts, Bar and Column graphs for comparison and Line graphs for depicting trends over a period of time.Also used Pivots to quickly convert large amount of data into useful information.
- With a mix of technical, business, and research proficiency developed key strategies which had significant impact on revenue and ROI.
- Assigned tasks to associates, staffed projects and updated all involved parties to enhance optimal business flow.
- Documented business processes and analyzed procedures to align with changing business needs.
business analyst
- Review software and reports and confer with management and users about format, distribution, and purpose, and to identify problems and improvements.
- Design, evaluate, recommend, and approve changes of software and reports.
- Recommend purchase of storage equipment and design area layout to locate equipment in the available space.
- Testing information management reports on SAP C4C
business analyst
- Was facilitating workshops with the clients in Mebourne, to gather requirements, design suitable mobile apps and establish Minimum Viable Products
- Worked with clients on strategizing their products and services in relation to their need for mobile and/or web platforms
- Provided consultation to clients on Lean Startup Methodology
- Demonstrated hard work and dedication in successfully converting the enterprise deals which involved requirement gathering, understanding complex technical dependencies, managing various stakeholder expectations and creating the project plan to set it up for success.
- Worked extensively on understating the technical architecture of iOS and Android mobile apps and assessing technical feasibility of multiple features/ideas requested by the clients
- Sold projects worth more than 1 million AUD in the Pre-Sales Team and was Awarded as Business Analyst of the Year 2017
business analyst
- Creating Business requirement document, User stories, functional design documents, technical and functional architecture for project proposal in an agile environment.
- Analyze projects to get the scope to implement IBM products. In case of scope, create first level use case and present to client and other stakeholders.
- Managing vendors for different customers across the globe. Conducting meetings with them on weekly basis for business need and status report.
- Run IBM Watson drive for projects to automate daily monitoring and internal PMO tasks.
- Incident, Problem & Change management.
business analyst
- Documenting the business requirements
- Documenting the solution blueprints
- Documenting standard operating procedures
- Creating functional specification for integration solution (integration from SAP ECC to SAP C4C)
- Testing the SAP cloud for customer part solutions ( QA Process;
- Testing the SAP C4C knowledge management solution
- Testing the social media solution on SAP C4C
business analyst
- Planned & Executed Digital marketing strategies for OTT, E-Commerce, Healthcare, BFSI, Sports Verticals across India, US, Canada, Europe, Myanmar, Middle East, Africa, Malaysia, Indonesia region with monthly spends close to 1.5cr .
- Develop marketing plans, merchandising revenue growth, retention, brand loyalty for increase in sales which includes building, maintaining the digital advertising budget and track success metrics
- Analyze customer behavior trends with the use of Google Analytics, Google Ads and third-party tracking
- Devised and implemented strategies on Google Search, UAC, Shopping, YouTube and Display for new user acquisition, retention, remarketing & brand awareness for clients across Healthcare, E-Commerce, OTT, sports & BFSI
- Managed monthly spends for clients to the tune of 1.2Cr (Optimized acquisition costs by 70% for India’s top Healthcare players)
- Automated Reports from Google Ads, Apps-flyer & Google Analytics
- Deep analysis of desired metrics in order to garner maximum mileage for the client – transactions for an e-commerce website, UAC, Dynamic Remarketing , Smart Display etc.
business analyst
- Responsible for integration of queries into Celonis and creation of the dashboard, after key discussions from stakeholders, which would result in the reduction of the efforts required to create multiple reports, provide accurate data and perform deep dives easily.
- Worked on end to end software-as-a-service (SaaS) implementation and servicing programs for Fortune 100 clients across a variety of industries, including Retail, Financial Services and Hospitality.
- Currently working with 4 different clients at a time navigating crucial conversations regarding scope and risk, completing and driving internal coordination and completion of tasks across global analyst teams.
- Well versed with project management, stakeholder management, relationship management and customer experience management.
business analyst
- Translate stakeholder requirements into different tangible deliverables such as functional specifications, use cases, user stories, workflow/process diagrams, data flow/data model diagram
- Coordinate with users & business leads to analyze current processes and then coordinate with developers to design and implement new features effectively
- Brainstorm on screen designing and coordinating with the development and UX/UI teams for creating application wireframes and screens
- Liaise between business and technical personnel to ensure a mutual understanding of processes and applications
- Coordinate and facilitate all agile ceremonies: Daily stand-ups, sprint planning, sprint review, retrospective and backlog refinement meeting
- Assist Newgen Pre-sales/Sales/Implementation team for filling out RFP/RFI and imparting product training
- Deliver trainings, webinars & workshops on product capabilities and differentiation to Clients, Partners, Internal Sales/Pre-sales & Implementation teams across geographies
business analyst
- Gathering the requirements
- Analyzing the requirements and information provided by the client.
- Involving in client’s call, mailing them inorder to discuss the requirements, clearing out the doubts and solving their problems
- Testing the requirements manually and checking whether the given requi ements has reached the quality standards.
- Writing test cases, test scenarios.
business analyst
- Managed sales and marketing including developing strategic business plans, ensuring overall profitability, revenue growth, maximum market penetration, brand awareness, sell-through, and client satisfaction.
- Handled the Project of Enterprise Zone California. Been a Project Manager for the EZ Programs and created and maintained the Web Based Application.
- Developed e-mail campaigns to generate sales.
- Other Miscellaneous tasks as and when asked by management
business analyst
- Looking after E-Commerce Portals such as Indiamart, TradeIndia, Justdial and Others
- Make Quotations and take follow-up for the same
- Coordinate with Dealers for Monthly Sales
- Maintain Yearly Sales Strategy along with management discussion
business analyst
- Worked as IT Business analyst in Pension team.
- Took part in system test,UAT test,Analysis,documantation,UI design,UML design in many projects.
- Gave support and managed the Extranet system.Extranet is the web based system for transfering customer information to core pension system.
- Create and Maintain accurate documentations on internal SharePoint site.
business analyst
- Handle end to end Integrations.
- Provide post go-live support.
- Conduct End-User training.
- Analysis of the requirement given by the ERP integrated enterprise application products or an external customer.
- Classify customer requirements according to SLA’s and different requirement category such as new feature, enhancement or bug.
- Collaborate with application product team by explaining the process and how does the design/solution applied through EDI format.
- Performed level of testing including functional, regression, user – acceptance, integration, smoke test and integrated application verify if the requirements are met.
business analyst
- Exploring areas which would provide a value addition to the client
- As a Business Analyst with solid understanding of Business Requirement, Team management & Client Handling in creating solutions.
- Plans, coordinates, and implements installations / upgrades / releases of systems with Oracle.
- Track Oracle SRs and work with Oracle to get the Fusion Apps, OIM, APM related issues resolved.
business analyst
- Increased annual revenue
- Identified process inefficiencies through gap analysis.
- Performed competitor bench marking analysis and identified savings opportunities and potential product enhancements.
- Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing.
business analyst/ pa to director
- Acting as a first point of contact: dealing with correspondence and phone calls on behalf of Director
- Managing databases and filing systems
- Sourcing, screening and shortlisting profile of qualified candidates for various roles
- Handle Social Media pages and website of company
- Work on GeM Portal for Registration and Product upload
- Involved in Order (Government) Procurement activities from dispatch to payment
- Coordinate with Sales Team for Daily Reporting
business analyst
- Lead Fusion Administrator for Oracle Fusion/HCM Talent/Performance and Goals module implementation throughout NOV Employees.
- Regular HR2HR/FBL process for EBS to HCM Fusion synchronization process.
- Generate reports for multiple business leaders using Oracle Transactional Business Intelligence (OTBI).
- Setup and configure performance documents templates for all NOV employees.
- Testing, training and supporting UAT cycles.
- Addressing problems with process / people and ensuring review effectiveness on regular basis.
- Conduct sessions with users to gather infrastructure, security requirements.
business analyst
- Participated actively on a regular basis in focus groups and steering committees of different projects
- Coordinated meetings between IT team, users and other analysts.
- Worked with project teams to determine how to approach specific expansions without impacting the existing program
- Created project specific documents and specifications
business analyst
- End to End Process capture and Requirements Elicitation through workshops for Default Mortgage Servicing processes at Phoenix (AZ) in April 2016.
- Monitor and track project milestones and deliverables. (May to November 2016) at offshore site Kolkatta, India
- Analyze data and existing systems to understand business impact and to propose changes/alternate solutions
- Coordinate with technical team to prepare project effort estimations
business analyst
- Creation of Business Requirement Documents, Functional Requirement Documents, Prototypes, Wire-frames, Process Flow Charts, Use Cases and User Stories for Web, Mobile and IoT solutions.
- Involved in Requirements Gathering, Solution Designing, Build Phase, User Acceptance Testing and Final implementation.
- Bridging the gap in domain understanding between the business and the technical team.
- Functional and Unit testing of delivery ready products.
- Knowledge about SDLC, Waterfall model, TDD & Agile Methodology.
business analyst
- Assisted Account Manager in customer related functions to ensure excellent support and service to Wal-Mart, Target, and Kmart.
- Completed and managed all Wal-Mart new items forms to guarantee timely and successful new product rollouts.
- Analyzed and managed all Sales Analysis Reports and identify areas of improvement.
- Developed and managed long-term customer forecasts by utilizing FYI Forecasting System.
- Leader of the Lehigh Valley Wal-Mart Retail Link User Group.
business analyst
- Responsible for Sales report analysing of Product.
- Analyse client’s business requirements and processes through tracking sales .
- Indirect Marketing on various Social Media Platform like Twitter, Behance Etsy, Stumble, Instagram, Facebook, Pinterest.
- Coordinate the workflow among team members and managing project deliverables like Business Requirement Document BRD.
- Excellent communication and presentation skills.
- Experience working with business users, developers as well as senior management.
- Good in decision making and problem solving and maintaining relationships with both existing and prospective clients.
business analyst
- Responsible for creating & implementing end-to-end solutions in cloud applications
- Develop a thorough understanding of the business requirements, product features and advise stakeholders on their needs for a customer-centric success strategy
- Build long-standing customer relationships in a B2B environment by helping improve customer feedback programs by understanding customer’s business model and the way they interact with their customers, and vice-versa
- Proactively communicating and collaborating with internal stakeholders to create system and software solutions based on user requirements specifications with respect to project activities
- Identify, analyze, interpret and document business functional and non-functional requirements using Functional Specifications Document (FSD), Test Cases/Business Cases, flow charts
- Work on projects right from Feasibility study to Requirements gathering, assist in Designing and Development and work on Implementation
- Create Business Process Flow, Analysis & Design documents, Requirement analysis diagrams using Use case methodology & wireframes (Balsamiq & Figma)
business analyst
- Elicited and documented business requirements into system functional specifications
- Closely collaborated with SMEs and liaised between business and technical units
- Reported on project status to project sponsors and investors on monthly basis
- Managed and coordinated cross-functional team throughout the development lifecycle
business analyst
- Process Diagram Mapping
- Facilitation of requirements gathering sessions
- Analysing user requirements
- Documenting User Requirements
- Documenting minutes and agendas
senior business analyst (order to cash team lead)
- Proactively researched alternatives to custom SAP functionality implemented during SAP project go-live in 2001. Documented and presented solutions to business community. Received buy-in from stakeholders, documented, and configured new standard solutions to replace custom coding. Implementing standard SAP solutions improved sales order processing throughput by 20%.
- Led the testing and go-live of OTC business processes for two successful system upgrades: 4.6C to 4.7, and 4.7 to ECC 6.0. Projects were delivered on time with no unplanned defects.
- Over 6 years, architected sustainable, supportable, and standardized OTC business processes to support 4 company acquisitions and a 60% increase in revenue. Added 40% new OTC functionality over the original OTC blueprint at go-live in 2001.
- Ability to manage multiple tasks and meet assigned deadlines
business analyst
- Involved in reviews of requirement and functional specification for various drug safety applications
- Participation in planning, realization and documentation of software tests and other validation tasks.
- Providing project leadership including budget control, production time table, status reporting, client/project team co-ordination and quality assurance.
- Define and achieve client needs through one-on-one sessions and ongoing communication.
- Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
- Helped manage risk analysis and mitigation plans, status reports, and client presentations; prepared business process models, defined milestone deliverables, and established critical success factors.
business analyst
- Lead small and medium sized technology projects in a diverse organization
- Coordinates with IT PM’s and First Data to ensure appropriate integration of functions to meet goals
- Provides technical knowledge to ensure requirements and designs integrate between vendors and Citi IT
- Acts as a technical resource and may provide system support for requirements, testing, and project management tools
- Compiles and delivers weekly status review
- Experience with mobile/internet based applications and processing systems
- Solid understanding of Solution Delivery Lifecycle (SDLC) methodology
business analyst
- Financial modelling for different strategies using Excel, VBA and python.
- Heading daily production of index levels to be provided to the clients.
- Automating daily processes to ease up and fasten the job.
- Prepared category wise in-depth analysis (deep-dive) for the Global &US Market.