branch manager

  • Confered with customers by telephone or in-person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Traced delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbours.
  • Notified credit departments, ordered merchandise repossession or serviced disconnection and turned over account records to attorneys when customers failed to respond to collection attempts.
  • Performed various administrative functions for assigned accounts, such as recording address changes and purging records.

branch manager

  • Managed all activities of the staff in a consumer finance branch including the sale and servicing of lending products.
  • Maintained strong focus on ensuring proper expense control which led to receiving award for most profitable branch in 1st full year of managing branch
  • Make sure company policies and procedures are adhered to
  • Ensure Security and Shop maintenance

branch manager

  • Achieve and exceed sales income budgets for the branch target
  • Hire ,train and supervise staff
  • Sell goods and services to customers ,and advise them on product benefits
  • Make sure shops comply with health and safety regulations.
  • Maintaining high level of customer service
  • Make sure customer complaints are resolved in no time 
  • Maintain housekeeping 

branch manager

  • Communicate with customers, employees, and other individuals to answer questions, disseminate.
  • Monitor and direct the work of the sales team, sales support team, and operational activity.
  • Train other staff members to perform work activities, such as sales training, Soft Skill training, target achievement, etc.
  • Supervise the work of the Sales team, office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Coordinate activities of departments, such as sales, media & Operations.

branch manager

  • Driving a retail branch banking unit to achieve the best health cards with respect to revenues.
  • Spearheaded a branch in Adilabad zone while handling a team of branch operations managers , branch sales manager and insurance managers.
  • Successfully drove the branch to become the topmost ranked branch in south India for three times and thus was awarded the best branch manager consecutively 9 times in a row.
  • Handled a team size of 16 employees.

branch manager

  • Develop and analyze information to assess the current and future financial status of the business. 
  • Carefully examine, evaluate, and process loan applications and         Approve or reject, or coordinate the approval and rejection of lines of credit and business loans. 
  • Evaluate financial reporting systems, accounting and collection procedures, and investment activities, and make recommendations for changes to procedures, operating systems, budgets, and other financial control functions 
  •  Oversee the cash flow and financial instruments and plan, direct and coordinate risk programs of business to control risks and losses. 
  • Prepare financial and regulatory reports required by higher management and analyze and classify risks and investments to determine their potential impacts on businesses 
  • Raising credit proposals and prepare and implement the proposal for marketing and product promotion activities.
  • Responsible to conduct an assessment, imparting training to the branch staff regarding effective recovery techniques and monitoring of a healthy portfolio. 

branch manager

  • Resolve customer complaints regarding after-sales service. 
  • Plan and prepare employee work schedules, deadlines, and duty assignments.
  •  Follow-up of warehouses to know the needs and manage the process of ordering them. 
  • Network within communities to find and attract new patrons and supporters.

branch manager

  •  Formulate, develop and implement business strategies aimed at delivering set business targets to achieve portfolio growth for the unit. 
  • Build and maintain productive and strategic relations / partnerships with customers and other stake holders to drive delivery of customised business solutions. 
  • Cross sell and introduce specialist skills on specific products and product mix at the appropriate time and level in order to create solutions which effectively satisfy client needs, and increase the wallet share. 
  • Continually recommend improvements and adaptations to existing systems, processes and structures in order to ensure current and future viability of the relationships. 
  • Continuous monitoring and evaluation of units performance per product on the branch’s portfolio while relaying feedback to management. 

branch manager

  • General Management – Cashiers, Enquiries, Existing Business, New Business.
  • Manage Death and disability claims.
  • Statistics of sales team to Head Office.
  • Manage Policy loans, surrenders and insurance claims
  • Received company’s highest sales award for 4 years in row.
  • Developed Excellence in Sales Training courses.
  • Training and Management of staff – new business sales.

branch manager

  • Promoted from Assistant Branch Manager to Branch Manager in 12 months
  • Improved employee retention through staff promotions and family-like atmosphere
  • Developed five team members for promotions to other branches through Sports Coaching management techniques and the GROW model.
  • Coach colleagues on goal achievement and career development
  • Received multiple Market Customer Satisfaction awards

branch manager

  • Teller
  • New Accounts Officer
  • Branch Manager
  • Attending to the warehouse that falls under the Polokwane branch – all stock in an out, full control from branch level. 

branch manager

  • End to End Recruitment when required
  • Proper identification off all stock items in the branch. 
  • Proper displays and cleanliness of the shop at all times. 
  • Placing off orders for the branch. 

branch manager

  • Acquiring new ATM & CDP business, expansion of business to various locations.
  • Prepare financial and hours based forecasting reports for National Operations Manager on a weekly basis
  • Complete on site OHS Assessments – pre supply and annually after that
  • Manage Workcover and all on site injuries

branch manager

  • Managing budgets, allocating branch funds, and defining financial objectives
  • Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals
  • Adhering to high ethical and professional standards 
  • Establish and maintain relationships with core clients

branch manager

  • People Management – Drive transformation ensuring recruitment of high caliber people aligned to achievement of the Group Employment Equity targets.  Daily management and coaching of direct reports. Establish a positive work environment that results in a committed, motivated, productive business unit and optimal retention of people.
  • Complying with all applicable laws and regulations for the industry within both Victoria and New South Wales
  • Assessing market conditions and identifying opportunities
  • Drafting forecasts and business plans

branch manager

  • Control and supervision of the complete administrative procedures in the branch. 
  • Daily motivation off all sales staff. 
  • Attendance of mini sales and credit seminars. 
  • Controlling and supervision of all leaflet distributions. 
  • Credit controlling in the branch. 
  • Receiving and dispatching off all merchandise. 
  • Sectional stock checks and stock takes to ensure no stock losses. 

branch manager

  • Organising and executing training programs for branch personnel
  • Evaluating employee performance and providing feedback and coaching as needed
  • Recognising employee achievements and encouraging excellence in the work environment
  • Developing and implementing sales plans
  • Conducting regular sales and operations meetings
  • Briefing employees on current sales goals, promotions, and other relevant information
  • Organising marketing activities and events for the branch

branch manager

  • Growth – Provide input into the development of solutions for potential clients. Ensure organic growth and generate new sales. Approve all new costing for new clients.
  • Financial Management – Compilation of yearly budgets. Ensure accuracy of branch monthly management accounts. Track monthly financial performance of Business Unit and implement appropriate cost control and margin improvement measures to ensure achievement of Operating Profit.  Ensure monthly DSO targets are met.
  • Asset Management – manage effect use of assets. Responsible for building maintenance.
  • Compliance – ensure required assignee documentation management processes and systems are in place to ensure compliance with internal, Adcorp and DOL audits. Regional compliance with relevant legislation, client SLA, company policies and corporate governance requirements.

branch manager

  • Operations Management – Inspire, motivate and influence the branch team by creating a positive work environment for the teams to achieve the required business results. 
  • Develop and execute on branch business plan that drives the achievements of key strategic imperatives and operational KPAs.
  • Ensure the right branch organizational structure is in place to ensure service delivery excellence while meeting People% requirements.
  • Ensure effective automated timesheet generation and compilation processes are in place at all client to ensure first time right pay-rolling.
  • Sound invoice management processes are in place at all client.
  • Client Relationship Management – ensure client strategies and processes are developed, and executed by branch ops teams.
  • Personally develop and maintain close business relationship with the branch’s top clients.

branch manager

  • Enhance the sales at some branches by 40-60%.
  • Decrease the EXP returns by 20-30%.
  • Improve arrangement for easy reach.
  • Prepare Pharmacies for Decoration and Fill up after Decoration is done.
  • Software Improvement with Durrah Tech Company what pharmacists need to make software easier to use.
  • Training Dawacom Pharmacist At The New Software September 2015-January 2016.

branch manager

  •  Managing microfinance operations within one branch.
  •  Provide leadership to Loan officers .
  •  Responsible for branch performance .
  •  Identifying new opportunities and will conduct market research for expansion.
  •  Also routinely carry out client drop out surveys, check and supervise the branch plans and budgets, assess staff performance as well as verify and submit monthly reports as required. 

branch manager

  • Leading the staff to achieve quota and target.
  • Making of necessary reports to be submitted.
  • Organizing the branch to meet the compliance.
  • Securing and properly filing all the necessary documents for operation.
  • Creating and finding good ways to increase production.
  • Following the standard operating procedures applicable in all products and services offered.
  • Implementing the company rules and regulations.

branch manager ( in-charge )

  • All administration works related to Branch operation.
  • Appraising the ornaments and sanction the Loan amount to customers.
  • Achieving the monthly target and clear the audit queries related to Gold loan & Accounts related.
  • Sanction MSME & TL for suitable customers with non pending dues.

branch manager

  • Leading team of 20 members.
  • Accomplishment of annual  target.
  • Organize placement drives.
  • RPL (Recognition of prior learning).
  • CSR (NTPC, TATA, REC).
  • Special project (BOSCH, WADHWANI). 
  • Accomplishment of all the target given by NSDC and organization.

branch manager

  • Setting branch objectives and then working hard to ensure they are met.
  • Generation of new business via out marketing calls and in branch contacts through ‘’ open door policy’’ in meeting customers.
  • Setting & monitoring sales plans for HPB, HCF, PBRs & CFRs and other sales staff as per forecast.
  • Coaching of all sales staff to increase sales productivity and cross selling.
  • Referral of prospective business to other functional units and authorities.
  • Management of service delivery by monitor branch service standards for customer satisfaction & customer retention efforts with personal involvement in complaint resolution.
  • Control and supervision of operations work processes for compliance with bank credit & operational policies & procedures, thus maintaining an acceptable both internal and external audit rating.

branch manager

  • Answered inquiries and addressed, resolved issues to management personnel to ensure client satisfaction.
  • Monitored the branch and it’s daily productivity.
  • Administered company database including maintenance, updates, security and reports generation.
  • Oversee inventory activities,including materials monitoring, ordering, requisition and supply stocking or re-stocking.
  • Managed to handle team members and their activities achieving coordination.
  • Handled petty cash expenses.
  • Tallying sale cash at the end of the day and end of the month.

branch manager

  • Establishment distribution network for brand Mobiistar Smart Phones.
  • Over all responsible for revenue generation through channel management which include ISD operations and retail management.
  • Managing channel functionality by managing Sell in and sell out with the team.
  • Heads general banking and advance sections of the branch.

branch manager

  • Plan, direct, and coordinate the activities of workers in the branch.
  • Recruit staff members
  • Evaluate data pertaining to costs to plan budgets, production goals for the bank branch.
  • Assist Credit Union Members with insurance needs.

branch manager

  • Provide property investment consulting and understanding of property portfolios to potential investors. 
  • As Branch Manager, look after a team of Property Mentors and provide training in sales and customer service as well as back-end support CRM systems, proprietary software and current news and market updates both locally and nationally.
  • Organise and coordinate local and state level workshops and conference from 10 people to 150 people. This includes event management on the day (and prior) as well as all marketing and advertising, coordination of interstate guest speaks and sponsors for the events.
  • Daily customer service on the phone, email and in-person meetings
  • Handling higher level client issues that require problem-solving through delicate finance related issues.

senior branch manager

  • Plan and develop programs, agendas, budgets, and services according to management
  • Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends. requirements.
  • Manage all events operations.
  • Do event budget planning.