branch manager Archives

Use computers for various applications, such as database management or word processing. like composing, and sending the mails to the Head office
Providing staff development, leadership and training in sales, marketing and branch operations.
Processing of payroll for both internal and temporary employees.
Oversee/process all workers compensation claims.

Education-
10th pass 2013 From GUJRAT Bord
12th pass 2015 from Maharashtra
Continue in business management

Prepare Business Plan on business design, structure, process and operating plan and financial model that ensure attainment of company sales, goals and profitability
Proactively manage the branch P&L to achieve branch budget.
Responsible for the sales target and marketing plan to accomplish the company s target.
Strategize and plan the sales process management, forecasting, pricing, key account management, expenses, profitability, new product developmentand market research.
Develop a culture of excellence in customer service throughout the branch operations.
Ensure that our delivery processes are aligned with providing excellent customer service, balanced with the need for profitable growth.
Develop strong relationships with key clients through regular client meetings. Open and proactive communication with other branch Sales and Branch Managers to maximize the potential of National accounts or key market segments

Oversee all sales and branch operations, managing a total of 10 internal employees, and over 150 temporary employee personnel on a daily basis.
Responsible for hiring, training, counseling and promoting of internal personnel to ensure that a highly competent and professional branch staff is maintained.
Motivate staff by providing clear direction and positive feedback.
Directing branch customer service activities to establish and improve customer service.
Planning, directing and monitoring sales activities, which include communicating and tracking sales goals and increasing business-to-business sales.
Conducting branch weekly close, preparing and submitting required administrative reports and financial information.
Recruiting and dispatching of temporary workers to work sites.

Manage day-to-day operations of the cafe
Hire and onboard new wait staff and baristas
Train employees on drinks preparation and proper use of coffee equipment
Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
Maintain updated records of daily, weekly and monthly revenues and expenses
Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

Create and input all shipping documentation required for import and export shipments.
Estimate inland and ocean freight rates and record shipment costs
Prepare quotes to all customers.
Negotiate contract rates with shipping lines and trucking companies.
Contact shipping lines, trucking companies and/or overseas agents to resolve shipment problems.

Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues;
Participate in mediation and dispute resolution;
Research and facilitate training to share research findings and educate others;
Develop new business by contacting potential clients, making presentations, and writing proposals;

Recently was transferred to Murshidabad as Senior Sector Manager in 2016.
Became the Sector Manager in 2004.
Was again promoted in 2000 as a Senior Branch Manager in Bengal.
Was promoted in 1995 as a Branch Manager.
Started my career as an Asst. Branch manager in Sahara India Group of Companies at Gumla in 1993.

Analyze statistical data and reports to identify and determine efficacy of performance, issues with case management, financial viability and adherence to expected standards;
Prepare and follow budgets for branch operations;
Allocate cases ensuring appropriate matches between personnel and skills;
Contract with local vendors to provide services, such as utilities, cleaning, and training for staff and clients;

Responsible for entering payroll information into ADP system
Assists daily with entire intake process, includes verification of insurance, contacting case manager and patient with any financial responsibility, schedule nurse to set up patient or set up home health company to train patient and contact delivery courier for pick up.
Prepare or maintain employment records;
Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns;

Branch Manager for the first all women branch in India, with proven track record in developing and executing a marketing program and was able to excel in a dynamic, high-growth entrepreneurial environment
Involved in empowering women investors to diversify their views on investments thereby increasing awareness on capital markets among women investors. Best performer in Insurance business generation.
Sales & Marketing: Analysing latest marketing trends and tracking competitors’ activities and providing valuable inputs for fine tuning of sales & marketing strategies and also for the updating of application as per Regulations. Vast experience with branding and introducing new products
Business Development: Exploring new business opportunities for the company, meeting prospective clients and close the deals. Developing sales & marketing strategies to build customer preference & drive volumes. Business planning & analysing the market size response & communicating the same to the team and corporate office

All day to day service branch activities
Key account management, Searay, Regal,
Two sub-branches in Bradenton and Stuart Fla.
Responsible for all account payables activities

Network within communities to find and attract new businesses
Review pay and billing rates to ensure that the company Days Sales Outstanding standards are maintained
Performed 90 day and annual reviews for each employee
Assisted employees with daily responsibilities alongside them such as answering phones, completing intake forms, verifying insurance benefits and delivery of medication to patient home or hospital

Line managing the sales team, including their training and development needs and guidance and support to enable them to meet their targets
Responsible for recruiting, interviewing, and assessing highly specialized, senior level professional, technical, and management positions
Accountable for candidate recruitment and leading a staff of recruiters
P&L responsibility: $5mm

Serve as a link between management and employees by handling questions, explaining change and helping resolve work-related problems;
Discuss and promote organisational policy matters such as organisational structure and direction, equal employment opportunity, bullying and sexual harassment, and recommended changes;
Middle management responsibilities such as including identifying staffing issues, conflict management, administering disciplinary procedures and termination;
Plan and conduct new employee orientation to foster positive attitude toward organizational objectives;
Identify staff vacancies with personnel forecast to project employment needs, and recruit, interview and select applicants;
Schedule or conduct new employee orientations;
Conduct reference or background checks on job applicants;

Directs the operations of the branch to ensure provision of quality and service is consistent with applicable laws, regulations and corporate polices and standards.
Maintains an awareness of changes in legislation that may impact business and operations liablity.
Manages branch operations consistent with applicable accreditation standards (ACHC)
Responsible for creating and maintaining on call schedule
Directs / oversees client intake inquires, the assessment of client needs and credit limits.
Matches staff skills to client needs and prepares and monitors work schedules to ensure effective coverage. Conducts meeting with employees, caregivers, clients and their familiar, referral sources and their party payors to provide information and resolve problems
Involvement in infusion center billing, payroll, credit and data entry activities.

Plan, direct, or coordinate the activities of other staff in the branch
Credit Appraisal, analysis of financial statements, assessing the project viability, Ratio analysis, SWOT analysis, sensitivity analysis, industry analysis, economic analysis for greenfield & brownfield projects in various sectors.Prepared CMA data including interpretations of key ratios & analysis of Cash Flow statement for Scrutiny, monitoring & reviewing of loans/advances during pre and post sanction stage and conducting site visits , Credit monitoring & follow-up of standard/restructured/NPA accounts.
Play significant role in developing, coaching, mentoring, empowering and providing ongoing performance feedback;
Deploy training and ensure compliance with all brand and home office training initiatives.

Promoted from Assistant Branch Manager to Branch Manager.
Achieve assigned selling goal in financial products.
Drive and maximize sales performance to consistently achieve the overall sales budget objectives.
Demonstrates sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided.
Aggressively develop and coach others to new levels of performance while being committed to developing my sales and leadership skills.
Prepares team performance appraisals and disciplinary notices as required.
Facilitates meetings to disseminate operational information.

Manages and supervises department employees; responsible for day-to-day supervision and leadership.
Responsible for all branch related duties for branch on Grootegeluk Mine.
Maintain, manage and monitor all customer related operational issues.
Monitor expenses of the branch.
Develop and communicate business strategies to the branch staff.
Ensure profitable results in administrating branch office.
Recruiting, vetting, interviewing and hiring new employees.

Establish and maintain relationships with individual and business customers and provide excellent assistance with problems these customers may encounter. (we strived for 5 star reviews)
Network within communities to find and attract new business. We offered a program called Work Perks under National City Bank that eventually turned into Virtual Wallet under PNC
Deployed cashiers as at and when appropriate from bulk to front office to accelerate customer service delivery
Ensured cashiers balanced at end of day and performed call over of all their transactions

Planned, directed and coordinated the activities of workers in branch.
Managed the daily vault cash limits and ensured the branch and ATM cash levels were met
Monitored inter-branch cash movement and ensured adherence to all control procedures relating to cash movement
Authorized payment transactions within stipulated limits
Ensured proper documentation and verification of all cashier and vault transactions as well as adherence to the banks policies and procedures
Monitored cashiers till balances and provided funds as appropriate while ensuring cashiers cash-in-till exposure was within approved insurance limit
Monitored cashier transaction turnaround time to ensure quick and efficient service delivery

Implementing the Business development strategy at the branch level including growth in customer base with concurrent growth in liabilities and assets
Formulate and implement branch business plans, forecasts and budgets while ensuring their control and periodic reviews.
Support marketing initiatives, monitor and provide regular feedback on products performance.
Approve, reject, or coordinate the approval or rejection of lines of personal loans.

Enhanced branch production rates by handling staff conflicts, evaluations, & coaching employees on company protocol.
Protected company assets with strategic risk management approaches.
Increased new bank relationships within local community through execution of quarterly promotions.
Resolved escalated customer issues in timely manner, which boosted retention rates.
Boosted branch sales by developing and deepening customer loyalty through prompt services.
Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
Handling overall banking operation.

Report on management regarding sales result and productivity
Preserve excelent level of internal and external of customer service
Ensuring efficiency of production , stocks and maintaining quality as well as customer-service standards .
Manage and supervise employees day-to-day while assisting with customer service .

Checks cashier’s cash versus the actual Cash in the program.
Keeps all branch keys.
Address customer and employee satisfaction issues promptly.
Network to improve the presence and reputation of the branch and company.

Maintain records, process auto/boat titles and registration, loan collateral, and other securities to ensure the following of Illinois regulatory laws
Oversee the flow of cash and evaluatee that figure with goals to control risk and net losses
Network within communities to attract new sales business
Coordinate/Plan the activities of workers daily
Analyze risk on delinquent accounts for attorney involvement (Collections)
Approve/Reject/Evaluate of lines of credit to make loan decisions

Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.
Assess local market conditions and identify current and prospective sales opportunities.
Meet goals.
Manage budget and allocate funds appropriately.
Bring out the best of branch’s personnel by providing training, coaching, development and motivation.
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.

Maintains confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
Protects company assets with strategic risk management approaches.
Boosts branch sales by developing and deepening customer loyalty through incentive programs.
Gathers and reviewed customer feedback to improve operations.
Complies with all applicable laws, rules and regulations in the conduct of business.
Acts as vault custodian wherein all jewelries and cash are kept safely.
Appraises pawned jewelries.

The supervision of 4 property mangers, 2 assistant property managers and 3 office admin staff.
The training, supervision and operations of 8 member sales team
The appraisal, listing and selling of residential properties
Handling of property owners and tenants dispute resolutions
Rosters
Reporting to the principal

Accountable for achieving annual sales and portfolio targets as cascaded from the business Management
Monitoring of progress towards achieving targets is done on a regular basis, at least weekly.
Prepare Business Plans and Strategy formulation and enhancing unit profitability.
Enhanced branch profitability and turned branch from loss making to profitability in 12 months

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senior branch manager

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branch manager, senior sales negotiator

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branch manager ( in-charge )

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