branch manager Archives

Led Branch teams ranging in size from 12 – 26 employees creating an enviroment that is results and customer focused.
Day to day management of branch including, sales management, coaching, human resources, and compliance.
Support and drive bank initiatives and priorities in a competive market.
Best of Best Top 3 finishing branches in 2013 and 2014.

July 2006 Branch Manager
Recruit staff members, oversee training programs and assist by providing additional coaching. Responsible to develop colleague’s skill set to minimize branch losses, teller variations and optimize every client interaction. Coach colleagues and direct ongoing training for product knowledge, ensure colleagues act with integrity and in the best interest of clients to build and maintain trust. Assist in developing their career path. Deliver any disciplinary action necessary actions.
Network within communities to find and attract new business. Set appointments and meet with both business and personal clients. Be present, listen, discover client’s every financial need and offer solutions to meet their goals. Create positive client experiences, provide assistance and resolve issues immediately or with in acceptable time frames. Open the accounts that meets the clients needs, build relationships and refer to the correct bank partners when appropriate.
Responsible to successfully exceed branch goals every year. Grow balance sheet Year Over Year by increasing deposit and loan balances, deepening existing client relationships and developing new ones in addition to controlling expenses.

Proficient in developing and enhancing business for the organization in the assigned area and carrying
Out seamless sales and marketing activities to achieve the assigned targets in turnaround time.
Good team handling and proper management
Approve, reject, or coordinate the approval or rejection of lines of credit Group Loan, or personal loans.

Managing the entire retail sale activities of branch, with a continual and consistent effort towards achieving excellence in customer service as well.
Working with team to develop appropriate sale campaigns, sale goals, cross sell plans and other promotional activities like Marketing Activity at Deoria (Paper Inserting and Juice Distributions activity with all team mates).
Managing the customers account in Gold Loan.
Implemented sales promotional activities and increased brand image.Proactively garnered customer feedback in order to resolve issues in nascent stages and retain client trust and patronage.
Analyzed market feedback in detail and reviewed the requirements accordingly.
Maintained the Daily Sales reports and in charge of the entire documentation and to motivate on regular basis for productivity boost.

Promoted to be the manager of the Monmouth County office through the summer management program
Recruited, trained, and developed a team of 20 representatives who sold $90,000 within a five month
period
Developed two high-level performers for a long-term leadership position with the company
Planned professional, weekly meetings to improve representative’s sales skills

Promoted to be the manager of the Monmouth County office through the summer management program
Recruited, trained, and developed a team of 20 representatives who sold $90,000 within a five month period
Developed two high-level performers for a long-term leadership position with the company
Planned professional, weekly meetings to improve representative’s sales skills
Coached representatives one-on-one to help them reach their personal goals
Influenced representatives to create a team culture of competitiveness and success

Responsible for Nigdi (Pune) branch
Handling a team of 10 Sales Managers & 28 Agents
Achieving activation, productivity, WRP, agent recruitment targets
Compliance, Training etc.

Plan, direct, or coordinate the activities of workers in branches, offices, or departments of establishments, such as branch banks, risk and insurance departments, or credit departments.
Approve, reject, or coordinate the approval or rejection of home loans, credit cards or personal loans.
Network within communities to find and attract new business.
Engage employees in business process with positive motivational techniques.

Interview, select, train and supervisory personnel.
Confer with headquartes to coordinate warehouse activities, such as delivery time to branch.
Inspect physical conditions of branch or equipment and order testing, maintenance, repairs, or replacements.
Respond to customers’ questions and complaints regarding storage and sales services.
Develop and document standard and emergency operating procedures for receiving, handling, storing, products or materials.
Track and trace goods while they are en route to destinations, expediting orders when necessary.

Team Handling and assigning them proper Roles and Responsibility for meeting the given Targets.
Recruit staff members from the Market and other Referrals.
Prepare and plan forecasting models and business plans.
Ensure compliance with state legislature on WHS.

Network within communities to find and attract new business.
Engage employees in business process with positive motivational techniques.
Initiate market research studies or analyze their findings.Manage products branding
Ensure that DIFOT is met and is in line with service agreements with external stakeholders

Target distribution and monitoring of the team.
Generation of prospect & achievement of sales target .
Manage of Our Team to promote sales & services to customers.
Providing proper guidance to Team to better fulfill the business requirements.
Providing End User Services.

Review operational plans and reports to project sales and determine profitability.
Direct, coordinate, and review activities in sales and service, accounting and record keeping, and in receiving and shipping operations.
Analyse operations to evaluate performance of the store, and the team in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
Direct, plan, and implement policies, objectives, and activities of the store to ensure continuing operations, to maximise returns on investments, and to increase productivity.
Direct activities of the store in concern to production, pricing, sales, and distribution of products.
Implement corrective action plans to solve organisational or departmental problems.
Accountable for profitability, margin growth and managing the P&L of the store.

Make visits to customers to deliver or sell parts
Order or purchase supplies..
Write and record orders for merchandise entering orders into computer
Personnel oversight, 2 outside sales personnel, one warehouse employee and one office staff.
Resolve customer complaints regarding sales or delivery.
Confer with potential customers regarding parts/equipment needs and advise customers on types of parts/equipment to purchase.

To interact with our existing & new clients (Bank & NBFC) for development of business.
To interact with Dealers / Brokers doing current market survey for vehicles.
Receive work from our clients then schedule appointment with their customers for inspection.
To inspect the subject assets (CV, CE) with photography.
Then prepare detailed report with present market value.
Finally submitted report to respective clients.

Sales and Quotations
Cash sale reconciliation and banking deposits
P&L and Budget Forecasting
KPI Management

Responsible for the effective marketing, promoting, and selling all product lines and services of the Bank to potential depositors (with a special focus on high net worth clientele) including business development; the branch fund management and disbursements; full and active supervision and control over the properties, interests and business affairs of the branch.
Directs and coordinates activities to implement policies, procedures concerning granting or extending lines of credits and loans.
Approve, reject, or coordinate the approval or rejection of lines of credit or commercial, real estate, or personal loans.
Motivates develops, and directs branch officers and staff as they work; monitors and evaluates subordinate job performance and conformance to regulations, and recommends appropriate personnel action to maintain effective performance, make improvements, or take corrective actions.
Network within communities to find and attract new business and keeping an eye on competitor’s activities particularly on their strategic approach in terms of product selling.
Verifies daily bank transactions, Transaction Registers, General Ledgers, Proof Sheets, Trial Balances, Income and Cash Flow Statements.
Produced numerous Business Plans with a special focus on Risk Management. Interacted with various levels of the Management Team, visualizing concepts and ideas aimed at business growth.

Exceeded quarterly sales goals by 30%.
Created strategies to develop and expand existing customer sales.
Wrote reports detailing branch activities.
Supervised and trained 6 employees.
Supervised the transfer and reception of shipments

Equipment monitoring.
Office maintanace.
Achiving sales target monthly.
Generating DSR report.

Ensure the branch meets the targets set
Day back billing audit.
Cash deposit conformation.
Branch higene.

Handling SBI, CANARA, BOI, UCO, PNB, SYNDICATE ,UNION BANK customers.
Monitor NPA customers, AUKA cases, Doubtfull, Loss account.
Stock indents.
Branch cash audit.

Opening & closing conformation.
Scheduling shifts & week offs.
Daily Brefing.
Daily Target and achivements.
Staff attendance & incentives.
Staff grooming.
Stock inventry.

Recruiting, interviewing, and hiring new employees.
Assisting with customer service and satisfaction.
Responsible for day-to-day supervision and leadership.
Focus on legal cases (serfesi) support to advocate & advocate commission.

Direct regular team/staff meetings.
Participate to the capacity building of the branch staff.
Provide support to the branch staff.
Training and direction to staff.
Monitor 750 files per month case to case followed
Meet with customers and resolve any problems or complaints.
Plan and implement collection plans and manage collection records.

Working closely with dealer’s network to increase sales in assigned territory UP East.
Planning daily sales from branch as well as from plant.
Monitoring daily dispatch from different points to maintain daily sales average to achieve the monthly targets.
Timely collection of payments
Regular follow up with the dealer to increase their as well as Company’s sales volume.
Appointing new dealers/distributors in assigned territory.
Also involved in industrial sales.

Approve, reject, or coordinate the approval or rejection of lines of personal loans.
Plan, direct, and coordinate the activities of workers in the branch.
Oversee the flow of cash in relation to marketing activities
Analyse information to assess the current or future financial status of the branch.

Oversaw staffing of new branch with 2-6 employees.
Met deadlines by proactively managing individual and team tasks.
Hired employees and initiated the new hire paperwork process.
Hire employees and process hiring-related paperwork bound for Kingdom of Saudi Arabia

Provided business-clients with efficient support – Responded to phone calls, emails, and in- person requests.
Installed software, configured and tested customer PC’s, analyzed functionality of peripheral appendages.
Worked closely and effectively with vendors to replace/repair defective hardware and software.
Instructed and trained end-users regarding computer literacy.

Interview (counsel) individuals or family members to compile information on education.
Determine size and arrangement of illustrative materials, notes copy, for students and parents.
Plan, coordinate, and oversee school programs and schedules such as exam dates and track their portion of completion.
Use computers and company’s software to update daily basis work and achievement.
Keep records of admission fees and installments availed to parents and the use/or damage of stock or stock handling equipment such as notes, test series etc.
Operate cash registers to accept payments of admissions.
Advise or assist in obtaining patents teachers meeting.

Ensure branch is opened on time and ready for business.
Managed up to five employees daily.
Listened to customer and employee questions and concerns, then resolved issues in a thoughtful and professional manner.
Prepare customer statements and applied payments to accounts.

branch manager (5 branches)

branch manager

sr. branch manager

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branch manager/recruiter

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branch manager