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Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Master teacher with 15+ years of secondary classroom and leadership experience. Skilled in designing curriculum which meets criteria of the 21st Century classroom. Proficiency with both the spoken and written word have provided opportunities for leadership and advancement within the educational setting. Possesses the vision needed to instruct and mentor students in a highly competitive world.

Employment history

Feb. 2017 – Present
Lake Tashiachester, Iowa
High School Teacher, Goodwin-Schultz

  • Instruct through lectures, discussions, and demonstrations in
  • Adapt teaching methods and instructional materials to meet students’ varying needs and interests.
  • Maintain accurate and complete student records as required by laws, district policies, and administrative regulations.
  • Enforce all administration policies and rules governing students.
  • Assign and grade class work and homework.
  • Establish and enforce rules for behavior and procedures for maintaining order among students.
  • Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.
  • Prepare, administer, and grade tests and assignments to evaluate students’ progress.
  • Confer with parents or guardians, other teachers, counselors, and administrators to resolve students’ behavioral and academic problems.
  • Meet with parents and guardians to discuss their children’s progress and to determine priorities for their children and their resource needs.
  • Use computers, audio-visual aids, and other equipment and materials to supplement presentations.
  • Prepare and implement remedial programs for students requiring extra help.
  • Meet with other professionals to discuss individual students’ needs and progress.
  • Collaborate with other teachers and administrators in the development, evaluation, and revision of secondary school programs.
  • Sponsor extracurricular activities such as clubs, student organizations, and academic contests.
  • Attend staff meetings and serve on committees, as required.
  • Plan and supervise class projects, field trips, visits by guest speakers, or other experiential activities, and guide students in learning from those activities.
  • Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence.

Mar. 2017 – Jun. 2017
North Deb, Nebraska
Bookseller, Rohan LLC

  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Sell products being promoted and keep records of sales.
  • Suggest specific product purchases to meet customers’ needs.
  • Identify interested and qualified customers to provide them with additional information.
  • Stock shelves with products.

Jul. 2001 – Apr. 2002
Daysiport, Illinois
Assistant Manager, Miller, Huel and Gibson

  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Monitor customer preferences to determine focus of sales efforts.

Education

Jun. 2012
Master of Arts: Education Cirriculum and Instruction

  • Northern Auer – West Randal, Tennessee

Aug. 2004
Bachelor of Science: Education

  • East Conroy College – South Terenceview, Wyoming

Feb. 2000
Bachelor of Arts: History

  • Eastern New Mexico Institute – Lake Dane, Arkansas

Skills

Organization
Experienced

People Management
Experienced

Online Research
Experienced

Public Speaking
Experienced

7d28d870-08a9-4835-854d-46aada0aff3d

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Ambitious student with knowledge and experience in laboratory and customer service. Outgoing, enthusiastic professional with outstanding communication skills and strong ability to identify, develop, and cultivate strategic relationships.  Motivated and eager to utilize skills gained through experience to join a reputable, growth-oriented cosmetics company.

Employment history

Receptionist, Wehner-Donnelly. West Carole, Massachusetts
Oct. 2019 – Present
  • Organize and keep the workplace neat.
  • Schedule 40 room and dinner reservations per shift.
  • Answer phones, while supplying information to guests and answering any questions given.
  • Greet over 300 guests either by phone or in person per shift and help with any services needed.

Server, Jerde Group. Karonhaven, Rhode Island
Apr. 2018 – Present
  • Clean service or seating areas.
  • Clean or sanitize work areas, utensils, or equipment.
  • Serve food, beverages, or desserts to 300 customers.
  • Take customer orders and convey them to other employees for preparation.

Pool Manager, Schmitt-Turner. Walkerland, Arkansas
May. 2000 – Present
  • Make employee schedules and manage shift changes.
  • Keep pool up to code by ensuring the proper chemicals and maintenance.
  • Maintain constant surveillance of members in the pool and throughout the pool area. 
  • Manage lifeguards and pool staff to ensure a successful pool season.

Bookseller, Orn-Schoen. MacGyverland, Virginia
Oct. 2018 – Nov. 2018
  • Put together, process, and ship 30 packages.
  • Help customers find or order textbooks.
  • Help clean the work area clean by sweeping and mopping.
  • Restock the shelves with textbooks and school supplies.

Education

North Kuvalis Academy, Lake Belindafurt, Arizona
Bachelor of Science, Cosmetic Science and Formulation, Present

Skills

Time Management skills
Experienced

Organization skills
Experienced

Laboratory skills
Skillful

Affiliations

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Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Dedicated and hard-working student seeking experience in work environments with high levels of customer engagement. Current student at FAU with expected graduation by 2021, very open availability. Experienced in fast-paced work environments and a quick learner in all tasks and responsibilities. Passionate about working and produce results with pride.

Employment history

Jan. 2019 – Present
New Katherine, New Mexico
Bookseller, Schumm-Senger

  • Assisted customers to find desired merchandise.
  • Operated register to assist customers in purchasing desired selections. 
  • Maintained the appearance of the sales floor by straightening, returning merchandise to proper locations, and shelving new product. 
  • Independently created promotional displays for product. 
  • Hosted events including storytime for children and book club meetings for adults. Answered phones and customer queries while managing the customer service desk. 

Apr. 2018 – Jun. 2018
Waltermouth, Tennessee
Cashier, Schaden, Wolf and Runte

  • Stock customer service stations with paper products or beverage preparation items.
  • Describe menu items to customers or suggest products that might appeal to them.
  • Clean bars, work areas, and tables.
  • Replenish foods at serving stations.
  • Take food and drink orders and receive payment from customers.

Education

Present
Bachelor of Arts: English

  • Johnson University – Collettestad, Maine

Nov. 2019
High School Diploma

  • East Legros – Brittnyville, Alaska

Skills

Microsoft Excel
Skillful

Microsoft Word
Experienced

Team Player
Experienced

Problem Solving
Skillful

Customer Service
Experienced

Typing
Skillful

bbef8e14-56e4-471d-9ab0-1a01c0a282de

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

A driven upcoming graduate with a BBA in finance. Consistently exceed expectations in the classroom and work place. Skilled in communications, numbers, technology, problem solving, and self-management. Dependable and successful in building customer relations. Excel at interfacing with team members at all levels to meet and exceed organizational goals. Operates well in a highly-competitive environment in which leadership skills are the key to success. 

Employment history

Feb. 2020 – Present
Breanachester, Texas
Sales Associate, Rogahn-Metz

Responsible for greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service. Also responsible for operating cash registers, managing financial transactions, and balancing drawers. I help reach established goals for the company, direct customers to merchandise, increase store sales, spread knowledge of our products, maintain an orderly appearance, and introduce promotions and opportunities to customers. 

May. 2019 – Aug. 2019
Corwinshire, Kansas
Bookseller, Kub-Fadel

For this summer position, I was responsible for greeting customers, answering questions, and assisting with the purchases of merchandise. Also responsible for shelf placing, arranging, cleaning, and organizing products and space on the sales floor. Also processed sales transactions through cash, credit, and financial aid payments. 

Jun. 2018 – Jul. 2018
South Cesartown, Utah
Assembler, Jacobs, Schuster and Schmitt

For this summer position, I was responsible for assembling parts that were sent from bending positions. I assembled the parts, worked with a team, and sent parts off to wiring. Also responsible for sandblasting parts, pressure testing, and keeping myself and my team safe through the process. 

Apr. 2018 – May. 2018
West Roselinetown, Maine
Guide, McKenzie Group

Responsible for upkeep with the horses, maintaining an orderly construct through the stalls, keeping my fellow employees safe, and ensuring the customers are safe. Also responsible for guiding riders/customers onto the public beach, keeping onlookers safe, assisting in customer photographs, and giving ultimate customer satisfaction to ensure a great time. 

Oct. 2016 – Nov. 2016
Fritzland, Tennessee
Server, Hickle and Sons

Responsible for taking food and drink orders from customers with a positive attitude, writing patrons food orders on order slips, memorizing orders,  and entering orders into computers for transmittal to kitchen staff. Also responsible for friendly engagement with customers, knowledge of the menu and make suggestions, properly ensure customers are enjoying their meals, take action to correct any problems, collect payments from tables, prepare checks that itemize and total meal costs and sales taxes, as well as help food preparation staff when necessary. 

Dec. 2015 – Jan. 2016
New Dakota, Nevada
Server, Tremblay-Treutel

 Responsible for taking food and drink orders from customers with a positive attitude, writing patrons food orders on order slips, memorizing orders,  and entering orders into computers for transmittal to kitchen staff. Also responsible for friendly engagement with customers, knowledge of the menu and make suggestions, properly ensure customers are enjoying their meals, take action to correct any problems, collect payments from tables, prepare checks that itemize and total meal costs and sales taxes, as well as help food preparation staff when necessary. 

Education

Sep. 2020
BBA: Finance

  • Eastern Leffler – Port Javierport, Mississippi

Skills

Leadership
Experienced

Tech-savvy
Experienced

Professionalism
Expert

Capacity for innovation
Experienced

Analytical ability
Experienced

Ability to communicate
Expert

Interpersonal skills
Expert

Problem solving
Expert

bookseller

  •   Applied interpersonal and communication skills to establish a selling relationship with customers. 
  •  Listened to customer needs and desires to identify and recommend optimal products.
  •  Issued receipts and processed refunds, credits, or exchanges. 
  •  Assess customer’s needs and provide assistance and information about the product. 

bookseller

  • Controls the store’s inventory by accurately accounting for all material via shipping and receiving. 
  • Serve customers by providing excellent customer service and product knowledge. 
  • Interact with outside accounts by calling on business partners for proper documents and to ensure financial transactions are going through.  
  • Providing customers with the highest level of service by greeting them, communicating and assisting customers with questions and orders.

bookseller/cafe server

  • Provide product samples, coupons,  or other incentives to persuade people to buy products.
  • Explained and sold memberships on a daily basis to customers.
  • simultaneously worked two at different  Barnes & Noble bookstores, learned how to multitask and adapt to different environments.
  • Ensured great customer service.

bookseller

  • Responsible for sales, customer service, and merchandising
  • Led store in sales each month during the summer, and received numerous unsolicited kudos for customer support 
  • Order, receive, and stock textbooks and merchandise.
  • Process and fill online orders.

bookseller

  • Processing cash, check, debit/credit card payments
  • Customer service including researching and suggesting products, seeking products at customers’ requests, placing orders for items not in stock
  • Taking orders over telephone as well as online reservations
  • Receiving and returning merchandise
  • Maintaining store merchandising standards both in maintenance of regular stock as well as special displays and promotions
  • Cleaning and recovering

bookseller

  • Helped maintain sales in a 4.4 million dollar store with high volume of product.
  • Cash Wrap
  • Digital nook sales and support 
  • Floor Sales
  • Yearly Inventory
  • Certified Customer Service, Digital, Newsstand and Receiving Trainer.
  • Completion of compass projects in a timely manner while staying customer focused. 

bookseller

  • Managed the children’s department. 
  • Helped parents and children with book recommendations based on the child’s reading level and interests. 
  • Hosted early morning book readings for younger children. 
  • Handled money and properly used a POS system.
  • Answered calls and directed customers to the correct department.
  • Unloaded trucks and sorted merchandise into their proper sections. 

bookseller

  • Promote company products &
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures. services.
  • Handle 50+ customer interactions per day, giving detailed, personalized, friendly, and polite service to ensure customer retention.
  • Put the book in the customer’s hand, offer to order, ask questions to identify customer needs, providing recommendations using product knowledge to connect customer with the right solution.

bookseller

  • Greeted/Assisted customers 
  • Processed online book orders
  • Operated register for money exchanging transactions 
  • Provide services to customers, such as order placement or account information. I have lots of experience working with customers. I have overseen training of new employees. 

bookseller/barista

  • Build customer relationships with helpfulness, friendly rapport, and item suggestions for maximum quality experience.
  • Attain knowledge about store events, bestsellers, and new arrivals in order to keep customers informed.
  • Maintain freshness and plentiful supply of food items (baking, thawing, food dating, and presentation) while efficiently preparing and serving food
  • Keep work/presentation areas organized and clean with an attractive appearance.

bookseller

  • Record and process orders via computer or enter special orders into computers.
  • Place purchase orders for textbooks via phone or fax.
  • Communicate with customers by telephone or in person to provide information about products, take or enter orders, or obtain details of complaints.
  • Answer questions about products, including textbook information for classes and materials needed for courses.
  • Stock stands and shelves with textbook material.
  • Assist in standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products.

bookseller

  • Operated cash register and administered correct change.
  • Recommended and located products for customers.
  • Used a database to assist customers with finding books, offered them additional options based on their preferences.
  • As closing bookseller, cleaned the store and faced the merchandise daily.

bookseller

  • Sell textbooks, and advise students on the materials needed for their classes.
  • Price match with other stores and have knowledge of different procedures, such as renting vs buying a textbook.
  • Have knowledge of packing and shipping products, as well as receiving and registering products.
  • Have knowledge of how to use a cash register.
  • Have organizational skills and knowledge of different company procedures.

bookseller

  • Advising individuals on books or materials to buy for classes.
  • Floor and presentation design.
  • Unpacking and packing material to be shipped.
  • Stoking of shelves and displays.
  • Register work and assistance.

bookseller

  • Assisted customers to find desired merchandise.
  • Operated register to assist customers in purchasing desired selections. 
  • Maintained the appearance of the sales floor by straightening, returning merchandise to proper locations, and shelving new product. 
  • Independently created promotional displays for product. 
  • Hosted events including storytime for children and book club meetings for adults. Answered phones and customer queries while managing the customer service desk. 

bookseller

  • Work in fast-paced retail environment while providing first-rate customer service
  • Meet sales goals by providing recommendations, filling baskets, and selling memberships
  • Respond to all customer inquiries and questions professionally and efficiently 
  • Keep shop tidy by recovering, cleaning, facing, and assisting co-workers
  • Maintain knowledge of literature, culture, and the arts to assist customers

bookseller

  • Maintained knowledge about upcoming books and new authors. 
  • Cultivated a comfortable environment to discuss books. 
  • Sold memberships to customers to ensure future sales. 
  • Store, pack, and maintain records of props and display items..

bookseller

  • Pull books and general merchandise from shelves to prepare online orders
  • Review online orders and complete transactions 
  • Package orders for shipping and in-store pickup
  • Greet customers and help them find the textbooks they are looking for
  • Run the pickup line by finding the customer’s order in the database and recording that they picked it up
  • Sorting orders and organizing them in a way that makes it easy to find when a customer comes to pick it up

bookseller

  • Train or instruct seasonal employees in job duties.
  • Ship books to other bookstores, and receive shipments from other bookstores.
  • Sent and received books to and from other Anderson’s locations.
  • Opened and closed the store regularly as a key holder.

bookseller

  • Provided customer service by answering questions, looking up books in a computer database, guided customers toward desired sections, suggested books or authors based on interests, and tried to find books based on vague descriptions.
  • Answered phones and placed calls to customers when their book orders were filled.
  • Gift wrapped books and toys for customers. 
  • Assisted with author events by selling tickets, pre-ordering books, directing customers towards the event,  and helping set up and break down chairs, tables, and displays.
  • Helped to sell store memberships and assisted members with discounts, informing them of events, and checked their balances or purchase history.
  • Stocked and reorganized books in alphabetical order by author and in sections according to genre.
  • Pulled books from shelves to send back to the ware house.

bookseller

  • Running a cash register
  • Pulling and organizing online orders for customers
  • Shelving and organizing textbooks
  • Shipping and receiving packages for the store.

bookseller

  • Cash handling using computerized registers . 
  • Stocking,dusting, and Alphabetizing shelves and carts. 
  • Resolved all guests complaints in a professional manner while prioritizing customer satisfaction. 
  • Built relationships with guests to increase likelihood of repeat business. Organized activities that enhanced children’s physical, emotional and social well-being. 
  • Engaged with children on an individual basis to build positive relationships with them. 
  • Sparked imagination by helping children discover new worlds through reading. 

bookseller

  • Organized and stocked books.
  • Assisted customers to ensure they received professional customer service.
  • Processed orders, answered questions, made  recommendations upon request.
  • Collected payments from customers 
  • Used computers to create and update sale tags.
  • Examine products or materials to estimate quantities or weight and type of container required for storage or transport. 

bookseller

  • Put together, process, and ship 30 packages.
  • Help customers find or order textbooks.
  • Help clean the work area clean by sweeping and mopping.
  • Restock the shelves with textbooks and school supplies.

bookseller

  •  Over the counter book sales.
  • Supply  of books to various public schools.
  •  Store management .
  • Inventory control i.e ordering of new stock. 
  • Deposits of cheques and cash. 

bookseller (retail customer service associate)

  • Educated customers about the products to incite excitement about the company’s mission and values.
  • Verified that all customers received receipts for their purchases.
  • Alerted customers to upcoming sales events and promotions.
  • Built relationships with customers to increase likelihood of repeat business.