• Greet, register, and check-in rooms to guests of the resort.
• Coordinate front-office activities of the resort, and resolve problems.

• Welcome guests to the property and provide exceptional customer service.
• Write tickets for baggage and assist with luggage as needed.
• Assist guests who are checking in and out of hotel rooms with luggage.
• Deliver and retrieve group baggage to/from guests for groups with pre-paid luggage service.
• Deliver various types of room drops including magazines, gifts, laundry and other items.
• Maintain a clean work area for both guests and staff.
• Answer property questions and provide information regarding rooms, restaurants, and entertainment.