13b3afb7-1f9f-434b-825c-4a5a793bdfbc

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Dependable, ambitious, customer-focused leader offering 5 years of experience working in reputable department stores.  Current student with expected graduation in 2018 equipped with an Associate’s degree in Business Administration.  Actively seeking role as a customer service manager where I can utilize skills and knowledge gained through experience and education to provide world class service at every interaction.
Detail-oriented, attentive stock associate seeking an internal promotion to supervisor responsible for leading teams in unloading and unpacking deliveries, recording inventory and maintaining a fully-stocked store to maximize selling potential.  Consistently ensures an efficient and effective flow of merchandise and delivery on all aspects of stockroom standard operating procedures.  Dedicated to providing support to fellow employees to complete tasks according to preset schedules and processes.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Consumer Support/Quality Assurance, Dibbert, Kuphal and Ritchie. New Kamalaport, Kansas
Oct. 2018 – Present
I work for the Legal Department for ACA. I am in charge of Fraud, Police Reports, Fraud Affidavit, Faxes and Bankruptcy. I am also in charge of credit fraud and fraud when it comes to invalid social security numbers.
  • Compare data with source documents, or re-enter data in verification format to detect errors.
  • Locate and correct data entry errors, or report them to supervisors.
  • Maintain logs of activities and completed work.
  • Select materials needed to complete work assignments.  

Behavior Analyst, Bosco Inc. East Carolaview, Oklahoma
Mar. 2017 – Apr. 2017
  • Maintain a safe play environment.
  • Observe and monitor children’s play activities.
  • Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
  • Provide care for mentally disturbed, delinquent, or handicapped children.
  • Sanitize toys and play equipment.
  • Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
  • Operate in-house day-care centers within businesses.
  • Perform general personnel functions, such as supervision, training, and scheduling.

Overnight Store Stocker, Robel-Dooley. Hubertside, South Dakota
Aug. 2016 – Sep. 2016
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Dress mannequins for displays.
  • Suggest and check alternate spellings, locations, and/or listing formats to customers lacking details or complete information.

Gameroom Attendant, Chuck E. Mouse, Murray, Ebert and Mann. Wynonaport, Louisiana
Dec. 2013 – Aug. 2014
  • Script, plan, and create animated narrative sequences under tight deadlines, using computer software and hand drawing techniques.
  • Explain products or services and prices and demonstrate use of products.
  • Contact customers to persuade them to purchase merchandise or services.
  • Arrange buying parties and solicit sponsorship of such parties to sell merchandise.
  • Answer questions about product features and benefits.
  • Set up and display sample merchandise at parties or stands.
  • Stock carts or stands.

Education

Western Minnesota College, North Amieeshire, New York
High School Diploma, Education, Aug. 2015

Skills

Customer Service

Retail Salesman

Customer Service

Retail Salesman

Cashier

Computer and Technology

behavior analyst

  • Research, document, rate, or select alternatives for a range of children facing challenges