406f624b-89cc-4dbb-a951-28ea19c201fc

Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Customer service specialist and business development executive with 15 years’ experience leading teams in driving organizational growth and revenue.  Skilled at developing and implementing comprehensive training programs for staff members to ensure the highest-levels of service are delivered consistently.  

Employment history

Sep. 2019 – Present
Caronview, Alaska
Beautician, Hane, Huels and Hodkiewicz

  • Keep work stations clean and sanitize tools such as scissors and combs.
  • Cut, trim and shape hair or hairpieces, based on customers’ instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
  • Analyze patrons’ hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
  • Schedule client appointments.
  • Operate cash registers to receive payments from patrons.

Feb. 2000 – Feb. 2008
Kamalachester, Wisconsin
Beautician, Jacobson and Sons

  • Keep work stations clean and sanitize tools such as scissors and combs.
  • Schedule client appointments.
  • Update and maintain customer information records, such as beauty services provided.
  • Operate cash registers to receive payments from patrons.

Education

Jul. 2013
Associate of Applied Science: Pharmact Tech

  • Marvin College – Keeblermouth, Massachusetts

Skills

Communicating
Experienced

Typing
Beginner

Organizing
Experienced

74c42d40-cad4-497f-b541-16a26f4c09a2

Andrew Smith


287 Custer Street, Hopewell, PA 00000

[email protected]

(000) 000-0000

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in sales, thrilled in the dynamics of the use of technology, 
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service role where I can utilize my education and experience to add immediate value to the registration process.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.

Employment history

Avon Representative, Donnelly-Kerluke. South Jodyton, Delaware
Aug. 2018 – Present
  • Willingness to work with people.
  • Accountability and patience.
  •  Provide friendly customer service. 
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Customer/Client focus
  • Be able to recommend correct and effective products to customers.

Assistant, Dooley-Wuckert. Pollichmouth, Vermont
Oct. 2019 – Present
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Prepare evaluations of software or hardware, and recommend improvements or upgrades.

Beautician, Kutch, Romaguera and Goyette. East Justinburgh, South Dakota
Nov. 2019 – Present
  • Schedule client appointments and accept payments.
  • Advise clients on nail care and use of products and colors.
  • Assess the condition of clients’ hands, remove dead skin from the hands and massage them.
  • Soften nail cuticles with water and oil, push back cuticles, using cuticle knife, and trim cuticles, using scissors or nippers.
  • Brush powder and solvent onto nails and paper forms to maintain nail appearance and to extend nails, then remove forms and shape and smooth nail edges using rotary abrasive wheel.
  • Maintain supply inventories and records of client services.
  • Promote and sell nail care products.

Education

Western New Hampshire College, New Tawandaland, Arkansas
BcomAccounting, Accountring, Present

Reference

Languages

English

Southern Sotho

Shona

Zulu

Sign Language

Skills

Time management skill

Communication skills

Office installation

SAGE (PASTEL)

computer skills

Excel, word, power point

beautician / sales associate

  • Clean and sterilize scissors, combs, clippers, and other instruments 
  • Hair Removal: threading, waxing, plucking,, Laser Hair Removal
  • Skin Analysis, Facials, Eyelash & Eyebrow tinting, Pedicures/Manicures
  • Clean spa according to safety and sanitary regulations.

beautician

  • Tint eyebrows.
  • Sell products to client.
  • Provide facial and body massage.
  • Carried out procedures as instructed by senior beauticians and produced quality work as well as consistently received exceptional reviews from various customers for delivering outstanding beauty care services

beautician

  • I was working there as a Beautician .
  •  Examine hair and recommend certain styles to clients with many being completely satisfied with the results.  
  • Shampoo, condition, and rinse hair to ensure it looks absolutely gorgeous while taking into account the health of the customer’s scalp.
  • Massage scalps using the proper equipment. 
  •  Shape eyebrows to remove any stray hairs while utilizing a variety of supplies, such as tweezers, wax, and depilatory cream.

beautician

  • Providing various types of beauty services from make-up application, manicures and pedicures to hair shampooing, cutting and styling following clients’ preferences
  • Providing training to other beauticians, hair stylists and volunteers as well as staying current on new styles and techniques
  • Maintaining detailed and up-to-date customer records, including their contact details as well as treatments or services they received for future reference
  • Providing and managing hair color and highlighting services as well as recommending products that support clients’ hairstyling needs

beautician

  • Memberi khidmat nasihat tentang kecantikan pada pelanggan.
  • Menjalankan rawatan mengikut prosedur dengan betul.
  • Memberi rawatan yang terbaik pada pelanggan.
  • Memastikan pelanggan mencapai target yang diinginkan.
  • Sentiasa menjaga kebersihan diri dan tempat kerja.
  • Sedia mendengar arahan daripada pengurus.

beautician

  • Responsible for regular cash handling. 
  • Knowledge of latest industry trends, products, research, and treatments.
  • Followed through with customers in a timely manner.
  • Cleaned area according to safety and sanitary regulations. 
  • Recorded inventory sales.

beautician

  • Evaluating a individuals treatment of skin or body problems and recommending a treatment.
  • Applying facials and make up.
  • Treading and waxing 
  • Helping customers to complete medical questionnaires so any allergies or health issues are flagged up.
  • Making sure that the reception, relaxation and treatment rooms are all immaculate, organized and tidy.
  • Making sure the parlour toilets are hygienically clean.
  • Booking clients in for appointments.

beautician

  • Eyebrow correction and threading 
  • All type of facial 
  • manicure
  • pedicure
  • head oil massage 
  • hair colouring and hair henna
  • All type of make-up 

beautician

  • Recorded notes for future reference, including customer preferences and services delivered.
  • Suggested treatments and styles to suit customers’ appearance and desired look. 
  • Eyebrow threading
  • Apply different facials to the clients by examining their skin. 

beautician

  • Nail technology work
  • Make up 
  • Retail beauty products
  • Stock controls

beautician

  • Recommending,demonstrating and sell beauty skincare products,service and packages to both men and women 
  • Perform facial therapy and services on customers 
  • Provide excellent customer service and beauty advice 
  • Perform stock take during opening and closing 

beautician

  • Kept workstation clean at all times and swept up hair prior to a new customer coming in.
  • Scheduled appointments and maintained database to ensure people never got double-booked.
  • Updated customer records to figure out what treatments clients received in the past to recommend them in the future. 
  • Sterilize equipment and clean work area.

beautician

  • Remove body and facial hair by applying wax
  •  .Keep records of client needs and preferences and the services provided.
  •  Tint eyelashes and eyebrows.
  •  Sterilize equipment and clean work areas.
  •  Called clients to confirm upcoming appointments
  •  Restocked linen and laundry in all areas of the spa~

beautician

  • Develop new styles and techniques.
  • Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.
  • Bleach, dye, or tint hair, using applicator or brush.
  • Cut, trim and shape hair or hairpieces, based on customers’ instructions, hair type and facial features, using clippers, scissors, trimmers and razors.

beautician

  • Clean and sterilize scissors, combs, clippers, and other instruments.
  • Cut and trim hair according to clients’ instructions and/or current hairstyles, using clippers, combs, hand-held blow driers, and scissors.
  • Drape and pin protective cloths around customers’ shoulders.
  • Question patrons regarding desired services and haircut styles.
  • Clean work stations and sweep floors.
  • Record services provided on cashiers’ tickets or receive payment from customers.
  • Shampoo hair.