5c5e7650-1122-421d-82aa-a6f49b03b3c1

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Recent high school graduate seeking an entry-level role as a cashier at Whole Foods.  Over 1 year of experience performing cash register functions, bagging groceries and managing displays at a large, nationwide grocery chain.  Passionate about delivering high-levels of customer service and maintaining a safe, well-organized working and shopping environment.
Dependable, ambitious, customer-focused leader offering 5 years of experience working in reputable department stores.  Current student with expected graduation in 2018 equipped with an Associate’s degree in Business Administration.  Actively seeking role as a customer service manager where I can utilize skills and knowledge gained through experience and education to provide world class service at every interaction.
Detail-oriented, attentive stock associate seeking an internal promotion to supervisor responsible for leading teams in unloading and unpacking deliveries, recording inventory and maintaining a fully-stocked store to maximize selling potential.  Consistently ensures an efficient and effective flow of merchandise and delivery on all aspects of stockroom standard operating procedures.  Dedicated to providing support to fellow employees to complete tasks according to preset schedules and processes.
Applicant with 3 years of experience providing exceptional customer service and creating customer-centric environments within big-box stores.  Competent, dependable professional equipped with basic selling skills, in-depth knowledge of business and retail operations and merchandising.  Talented, personable leader seeking role as a retail customer service manager.

Employment history

Aug. 2015 – Present
Raneemouth, Minnesota
Crew Person, Rogahn, Fay and Kohler

I work in the kitchen preparing food for customers. The work environment is fast paced meaning I have adequate skills in customer focus, effective communication, good interpersonal relations, stamina, problem-solving orientation, and knowledge of hygiene standards.

Jun. 2018 – Present
West Queenfurt, Mississippi
Basketball Referee, Gottlieb-Ryan

I referee from under 10s to seniors and have gained a vast variety of skills along the way. I referee basketball at a association advanced referee (level 1A) I have been away to represent my state to referee basketball at Australian Country Junior Basketball Cup. 

Skills

Dedication

Communication

Self-Control

Positivity

Responsibility

Integrity

Flexibility

Commitment

Education

Mar. 2017
Completed Year 12

  • South Iowa Academy – Runolfsdottirtown, Oregon

Oct. 2015
Completed Year 10

  • Kozey Institute – West Galenmouth, Wisconsin

83473f09-19af-47da-b27d-7228a69aed9e

Andrew Smith

Professional Summary

  • Offer 1 year of key experience within project management, combined with a solid academic background specializing in Recreation and Sports Business 
  • Coordinated and planned athletic events, school events and community events to initiate internal and external relationship between people 
  • Developed a strong leadership and teamwork experience from being the captain of the volleyball team and VP of Communications in DECA.
  • Received high performance ranking in DECA Provincial in business management by providing organized and detailed execution
  • Effective communicator as demonstrated when interacting with international passengers at Pearson International Airport.
  •  Fast track promotion through a series of increasingly responsible positions such as assisting with hiring based on performance on customer relations at SSP Canada. 
  • Made a positive impact on female body image at Louise Arbour Secondary School through social media marketing with the Athletic Council

Education

Powlowski University, New Ressie, Wisconsin
Bachelor of Arts, 2B Major in Honors Recreation and Sports Business and Double Minor in Human Resource and Entrepreneurship, Present

Relevant Experiences

Seasonal Sales Associate, Simonis Inc. East Sadye, Minnesota
Sep. 2018 – Present
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Learn about competitors’ products or consumers’ interests or concerns to answer questions or provide more complete information.
  • Write and record orders for merchandise or enter orders into computers for company’s operating activities. 

Basketball Referee, Gottlieb, Roberts and Corwin. North Peggy, Louisiana
Jan. 2019 – Present
  • Instructing individuals or groups in sports rules, game strategies, and performance principles, such as specific ways of moving the body, hands, or feet, to achieve desired results.
  • Performing general administrative tasks, such as keeping records or writing reports to keep track of games.
  • Demonstrated clear communication skills to players and scorekeepers by addressing fouls and violations made by teams to keep a fair game
  • Possess the ability to make quick decisions during game situations 

Counter Service, Schiller-Prohaska. West Cheryburgh, North Dakota
Jul. 2016 – Jun. 2017
  • Promoted to train new employees and evaluate employee’s performance for quality assurance
  • Collected and input customer orders into computer program to receive their food and beverages and helping them through the menu
  • Consistently met weekly sales goal to achieve profitable outcomes 

Customer Service Representative, Nitzsche-Daugherty. Broderickburgh, Washington
Oct. 2016 – Jan. 2017
  • Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Announced flight delays and descent preparations.
  • Inspected passenger tickets to verify information and to obtain destination information.

Additional Experiences

Accomplishments

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Hobbies

Lifting

Working Out

Playing Sports

Cooking

Planning events

Interior design

Marketing

Shopping

Sales

Languages

Farsi/Persian








English








basketball referee

  • Train and educate beginner referees to a high standard.
  • Trained in conflict control and resolution between players, coaches and spectators. 
  • Ensure games are run as scheduled and on time.

basketball referee

  • Officiate at games and competitions to maintain standards of play and to ensure that game rules are observed.
  • Inspect sporting equipment and participants in order to ensure compliance with event and safety regulations.
  • Keep track of event times starting or stopping play when necessary.
  • Report to regulating organizations regarding sporting activities, complaints made, and actions taken or needed.

basketball referee

  • Keep on top of changing rules, techniques and philosophies relevant to basketball reffing.
  • Deal with often disgruntled coaches/parents
  • Discuss with coaches, players, and spectators in order to provide information and discuss problems.
  • Officiating representative basketball games

basketball referee

  • Identified player infractions and determined appropriate penalties
  • Instructed players and coaches on basketball game rules
  • Called game violations with confidence and integrity while officiating hundreds basketball games
  • Executed successful game-opening ball toss in fairness to both teams
  • Refereed basketball at state, regional and national level 

basketball referee

  • Making on the spot decisions which take into account all possibilities
  • Talking to others to convey information effectively
  • Working as a team with strangers
  • Negotiating with others to a happy compromise
  • Managing one’s own time and the time of others
  • Co-ordinating with others to improve efficiency

basketball referee

  • Currently holds a level 1B basketball referee license
  • Officiates junior domestic and representative basketball matches
  • Mentor referee- train and develop new referees
  • Referee at competitive athletic basketball games and tournaments

basketball referee

  • Teach and explain the rules and regulations governing the specific sport.
  • Officiate at sporting events or competitions, to maintain standards of play and to ensure that game rules are observed.
  • Teach and explain the rules and regulations about the sport.
  • Ensure all penalties and regulations applied are fair with reason.

basketball referee

  • Instructing individuals or groups in sports rules, game strategies, and performance principles, such as specific ways of moving the body, hands, or feet, to achieve desired results.
  • Performing general administrative tasks, such as keeping records or writing reports to keep track of games.
  • Demonstrated clear communication skills to players and scorekeepers by addressing fouls and violations made by teams to keep a fair game
  • Possess the ability to make quick decisions during game situations 

basketball referee

  • Inspect sporting equipment and examine participants in order to ensure compliance with event and safety regulations.
  • Start game on time.
  • call all fouls and violations that are happening on the court, then stop the game by blowing the whistle and giving the ball to the other team.
  • Helping younger players develop their game and understand the rules of a sport

basketball referee

  • Officiating domestic/local basketball games
  • Managing the behaviour of players and coaches
  • Communicating and working with other referees and officials
  • Training younger/beginner referees

basketball referee

  • Officiate at basketball games and competitions to maintain standards of play and to ensure that game rules are observed.
  • Resolve issues of complaints by players, coaches and spectators through communication, verbal or otherwise to ensure all participants feel safe and respected while competing. 
  • Understand varying levels of officiating. Often younger players aged from 5-10 years may require a stronger emphasis on education from officials rather than a focus on rule enforcement.
  • Educating trainee referees of ages 12 years. This involves advising the trainee mid-game as to the relevant rules and decisions made by myself and the other referee while giving them the opportunity to officiate a game with the support and safety of an experienced official. Gained valuable insight into the importance of teaching younger ages while highlighting the value of renewing knowledge.

basketball referee

  • Conflict management with players, coaches, spectators and scorers
  • Exhibited ability to confidently make timely decisions in pressured situations.
  • Effectively managed conflict between teams by acknowledging both sides of the arguments and firmly deciding on a call after analyzing the situation.
  • Collaborated well with the partner referee to critically deduce whether a call is correct in a timely manner.

basketball referee

  • Refereed as a secondary job whilst working at mcdonalds
  • Had to be able to make decisions at a fast pace
  • Settled disputes between younger players before escalation
  • Left due to conflicting hours with Mcdonalds

basketball referee

  • Being prepared every day for set shifts and games.
  • Handling difficult players and coaches/customers.
  • Judge performances in sporting competitions in order to award points, impose scoring penalties, and determine results.
  • Direct participants to assigned areas such as starting blocks or penalty areas.
  • Confer with other sporting officials, coaches, players, and facility managers in order to provide information, coordinate activities, and discuss problems.
  • Teach and explain the rules and regulations governing a specific sport.
  • Keep track of event times, including race times and elapsed time during game segments, starting or stopping play when necessary.