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Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Positive, hardworking, hands-on leader with 10+ years’ experience in high-end restaurants and bars. High energy, reliable professional with strong customer service skills and keen attention to detail dedicated to providing exceptional customer service at every interaction.  Expert in the areas of inventory management, food safety policies and guidelines, and service delivery.

Employment history

Nov. 2018 – Present
Heidenreichside, Rhode Island
Barback, Ziemann and Sons

  • Provide guests with information about local areas, including giving directions.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Create drink recipes.
  • Ask customers who become loud and obnoxious to leave, or physically remove them.
  • Take beverage orders from serving staff or directly from patrons.
  • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
  • Collect money for drinks served.

Aug. 2017 – Mar. 2018
New Sparkle, South Dakota
Line Cook, Brekke, Effertz and Kuphal

  • Check the quality of raw materials to ensure that standards and specifications are met.
  • Slice fruits, vegetables, desserts, or meats for use in food service.
  • Wrap, label, or date food items for sale.
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food.
  • Collaborate with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of customers.
  • Prepare and cook foods of all types, either on a regular basis or for special guests or functions.

Oct. 2016 – Jan. 2017
Veliafurt, Vermont
Line Cook, Hayes, Roberts and Quigley

  • Prepare and cook foods of all types, either on a regular basis or for special guests or functions.
  • Collaborate with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of customers.
  • Estimate amounts and costs of required supplies, such as food and ingredients.
  • Check the quality of raw or cooked food products to ensure that standards are met.
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

Education

Associate of Applied Science: Culinary Arts

  • Eastern Connecticut University – North Roscoe, Arizona

Jun. 2009
GED: General Studies

  • Northern Borer – Reitaport, Arizona

Skills

Stockroom Organization
Expert

Time Management
Experienced

Attention to Detail
Experienced

Conflict Resolution
Experienced

Checking/Receiving Orders
Expert

Sense of Urgency
Expert

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Positive, hardworking, hands-on leader with 7+ years experience serving restaurant operations at casual dining establishments. I have been in a Drum Corps with many other individuals that push you to the limits that many others can’t achieve. I am a very hard worker, and this type of business has become very easy to work with. 

Employment history

Barback, Bernier Inc. Port Sherill, Minnesota
May. 2019 – Present
I’m in charge of making sure the bartenders are stocked up for the nightshift. I make sure that the front of house area is clean. I handle all of the empty glasses and make sure they get clean and ready to be used again. At the end of the shift I make sure the bar is completely stocked of the bottles that were used during that shift.

Shift Leader, King Group. Angilaside, Indiana
Jun. 2017 – Present
 I have worked for this company for a little over five years. I have gained so much experience from this company and I would like to expand my experience in other places. I am not a manager, however I am able to provide the abilities of one. I’m just not promoted to handle money is all. I have been in the restaurant business since 2011. I have worked in places that sells alcohol, places such as bars and bachelor parties. 

Server, Ratke and Sons. Kimberyshire, Hawaii
Jul. 2012 – Sep. 2012
I was a server during the years I worked there. I made sure guest met company standards and provided my own ideas of how to serve them better. I mainly worked the night shift as the crowd was at a much higher volume. 

Education

Armstrong Academy, Torpton, Oregon
High School Diploma, Music Ed

Skills

Server
Expert

Bartender
Experienced

Host
Expert

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Current student with customer service experience for 3+ years. Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering optimal service on every request. Consistently ensure customers feel welcomed and accepted. Adept at managing events, order taking, seating arrangements, and directing overall dining operations and customer experience in past work.  Expected graduation 2022, actively seeking a new job available to optimize growth and experience. 

Employment history

Barback/ Setter, Huel, Reynolds and Nolan. Josephmouth, Ohio
Sep. 2017 – Nov. 2017
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Provided assistant to bartenders and servers on the floor.
  • Order and purchase equipment and supplies.
  • Arrange for equipment maintenance and repairs for the store.

Cashier, Effertz, King and Grady. Port Judefurt, South Carolina
May. 2015 – Jan. 2016
  • Greet guests, prepared their orders, maintained the bakeries cleanliness, managed the cash registrar. 
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Establish standards for personnel performance and customer service.

Education

Southern Arizona Academy, McDermottmouth, Arkansas
Bachelor of Science, Honors Program / Accounting and Finance, Present

Skills

Audit Financial Information
Beginner

Interpersonal Communication
Expert

Experience with Excel
Skillful

Strong Customer Service
Experienced

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

I am a 22 year old student currently studying in Queensland, Australia. I Have previous work experience in bar backing/bar tending as well as over 400 hours of volunteer work at charities, doing jobs ranging from stocking food supplies to building homes. I am a diligent, hard worker with a strong work ethic for new challenges.

Employment history

Bartender/Barback, Blanda LLC. Devorahberg, Oklahoma
Nov. 2016 – Dec. 2016
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Count money and make bank deposits.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.

Barback, Ondricka-Grant. West Rodrigoborough, Rhode Island
Feb. 2016 – Apr. 2016
  • Collect money for drinks served.
  • Clean glasses, utensils, and bar equipment.
  • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
  • Clean bars, work areas, and tables.
  • Order or requisition liquors and supplies.
  • Slice and pit fruit for garnishing drinks.
  • Ask customers who become loud and obnoxious to leave, or physically remove them.

Education

Eastern Vandervort, New Johannahaven, Louisiana
BBA, Business and Marketing, Present

South Rosenbaum Institute, Schaeferbury, Wisconsin
BBA, Business and Marketing, Aug. 2017

Skills

Online Marketing

Hard Labour

Time management

Organization

Group Work

barback/busser

  • Restock liquors and wines in proper locations
  • Restock ice, various glasses, and liquors/wines to designated areas. 
  • Restock specific linens, silverware, and bins 
  • Assist bartenders and servers; with table preparations, confiscate empty dishes, glasses, and silverware from guests/customers 
  • Use specialized kitchen tools to create multiple syrups, mixtures, and condiments  
  • Wash/clean silverware and occasionally dishes

barback

  • Worked both behind the bar and in the kitchen assisting customers and helping fellow staff
  • Responsible for the general cleanliness of the restaurant and bar, and worked to maintain a high standard of cleanliness and organization
  • Maintain records and report levels of usage to assist in reordering process and ensuring that delivered items are stored properly
  • Taking orders, preparing drinks, bussing tables, opening tabs, and processing payments

barback

  •  Regularly cleaned and sanitized the bar area, beer lockers, refrigeration and storage areas.
  •  Cooked Foodstuffs according to menu’s, special dietary or nutritional restrictions, and number of portions. 
  •  Stocked bar with beer, wine, liquor, and related supplies.
  • Speaking to customers, answering questions, handling complaints

barback/bartender

  • Handling and counting money.
  • Light cleaning after close.
  • Stocking cooler and freezers.
  • Provided assistant to bartenders and servers on the floor.

barback/ bartender

  • Stock and prepare the bar for high volume events with glasses, ice, liquor, garnishes, and other supplies
  • Serve guests with a positive attitude with suggestive selling, and professional demeanor
  • Mix craft cocktails with accuracy and speed for customers and service tickets
  • Perform closing duties including cleaning, stocking, and sanitizing
  • Run inventory and in charge of deliveries for liquor/beer

barback

  • Provide on floor assistance to servers and guests.
  • Organize Dishes/Food
  • Serve customers drinks/food
  • Carry shipments of 50+ lbs theough restaurant

barback

  • Efficiently and continuously re-stock bartender serving stations with liquor, ice, fruit, straws and napkins as necessary for bartender use.
  • Stocked and rotated coolers, maintained liquor room, prepared lounge for the next day’s shift.
  • Assisted with closing duties, including cleaning entire bar area, bathrooms, and back area.
  • Perform general duties such as taking out trash, stocking restrooms, and complying with special requests set forth by management.

barback

  • Make sure bar was stocked with ice, and all necessary beer/liquor.
  • Clean the bar counter off as much as possible to remove clutter.
  • Slice fruit for the bar.
  • Restock all glasses.
  • Remove all full trash cans to trash disposal. 
  • Wipe down bar at the end of the night with spray.
  • Ensure everything is locked up after the night is over.

barback/food runner/host

  • Perform some food preparation or service tasks such as taking customer orders, clearing tables, and serving food and drinks.
  • Maintain and monitor use of facilities or catering materials for events such as banquets or receptions.
  • Assess staffing needs, and training new staff while performing all other regular duties.
  • Take on duties of unavailable staff when necessary, i.e. hosting, catering, food prep, dish washing, serving, etc.

barback/ promoted to bartender

  • Poured and prepared mixed drinks for  customers daily and created new libations drawing in clientele.
  • Maintained adequate levels of condiments and well-stocked drink stations to stay ready for expected customer levels.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained  compliance for inspections.
  • Replaced empty kegs and soda syrups.
  • Learned how to make wide variety of mixed drinks.
  • Cleared empty glasses, used plates and trash.
  • Restocked ice, condiments and snacks.

barback

  • Clean and polish glasses, utensils, and bar equipment.
  • Open and close tabs.
  • Handle to-go orders.
  • Ensure guests are attended properly.

barback

  • Clean glasses, bar equipment, fridges, bar floor and stations.
  • Responsible for writing down the “86” list with all missing/low on stock items and updating the rest of the bar and floor staff daily.
  • Clean bars, work areas, bar stations, backbar, bottles, fridges.
  • Responsible for all spirit, wine and water deliveries every week giving me a direct insight on the available stock.
  • Arrange spirits and wines by category to make more practical and attractive displays and workstations.

barback, food-runner, expeditor

  • Customer Commuincation
  • Dining Room Maintainence
  • Food Preperation
  • Bartender/Server Assistance 

barback

  • Refilled and rotated items on shelves to maintain well stocked inventory.
  • Receive and count stock items, and record data manually. 
  • Ask customers who become loud and obnoxious to leave, or physically remove them. 
  • Adapt to whatever is needed at the time.

barback

  • Assisting bartender with anything that he or she needs.
  • Keep the bar fully stocked and clean at all times.
  • Take out the trash or recycling throughout the shift.
  • Have experience working Opening and Closing Shifts.
  • Restock for next shift, including juicing citrus for bar use the next night.
  • Put away the liquor and beer delivery that came in during the day.
  • Set and tear down the bar at each shift, closing to open.

barback

  • Assist the front of house staff with maintaining bar stock 
  • Help guests as they move through the garden 
  • Maintain cleanliness standards 
  • Kindly cut off patrons if they become a danger to themselves 

barback

  • Maintaining stocks of wine and wine glasses. 
  • Collecting empty glasses, maintaining a clean premises, and ensuring there is plenty of clean glassware.
  • Ensures customers are accommodated for and are comfortable in their environment by asking for any favors they might need. 
  • Helps customers load their vehicles with wine or food that they had ordered to take home with them. 

barback

  • Keep inventory of beer and liquor at the start and end of the night 
  • Inspect box syrups to keep up to date ones and swap out expired/empty boxes including Co2 cylinders. 
  • Refill straws, napkins, salt shakers, ice bins and lemon holders. 
  • Control and manipulate the layout of the bars and how much beer and liquor is needed 

barback/busboy

  • Fast-paced, demanding work environment.
  • Worked together with coworkers to provide customers quick and quality service.
  • Established personal connections and built relationships with customers, creating repeat customers.
  • Heard a lot of bad jokes, multiple times.

barback/ food runner

  • Maintenance of the bar
  • Restock glassware & liquor
  • Prep of cocktail syrups and pre-stock of certain Drinks.
  • Maintain steady amounts of ice, alcohol, and fruit throughout business hours so bartenders focus on making and serving drinks, therefore maximizing tips.

barback

  • Ensuring there is always enough back up liquor
  • Getting alcohol if any bartender runs out
  • Re-stocking garnishes and mixes
  • Ensureing there is enough clean glassware
  • Re-stocking ice when needed
  • Maintaining clean rags in each bartender’s station

barback

  • Maintain sufficient product & inventory standards across all bars
  • Prepare alcohol or non-alcohol beverages for bar patrons
  • Displayed communication skills through one on one contact with customer
  • Communicated product knowledge to facilitate guest decision making/ Assess customers’ needs and preferences and make recommendations