e7016900-d9be-44b3-9e6b-91dca4c6b5f3

Andrew Smith


287 Custer Street, Hopewell, PA 00000

[email protected]

(000) 000-0000

Professional Summary

An experienced, honest and hardworking professional Supervisor highly motivated with good experience in the industry. Possesses excellent interpersonal skills with the ability to communicate confidently at all levels. I am a reliable, self starting person, who has lots to offer in terms of enthusiasm for life with the ability to bring high standards to the workplace. My work experience has demonstrated my ability to work well within teams as well as being confident to use my own initiative.Looking forward to an opportunity to work within an organization that will enable me to use my skills, energy and creativity to contribute to the company’s growth

Employment history

Bar Supervisor, Bartell, Will and Rippin. Binsside, Massachusetts
Jan. 2018 – Apr. 2018
• Set Objective and targets for beverage unit.
• Set amd monitor quality and service standards for staff.
• Resolve Customer complaints promptly.
• Ensure asherence to stock control procedures.
• Check stock is correctly rotated and stored to reduce wastage.
• Plan and implement systems to maximize sales and revenue.
• oganize promotional activities.
• Stock Ordering Time to Time.
• Stay current with relevant legislation regarding service of alcohol and licensing.
• Promote and Practice compliance with fire,health,safety and hugiene standards and
regulations

Bar Supervisor, Mills-Cole. Whiteshire, Hawaii
Sep. 2015 – Dec. 2016
  • Preparing alcohol or non-alcohol beverages for bar and resturants patrons.
• Interacting with customers,taking orders and serving snacks and drinks.
• Assessing customers needs and preferences and making recommendations.
• Mix Ingredients to prepare cocktails.
• Plan and Present bar menu.
• Check customersindentification and confirm it meets legal drinking age.
• Restock and replenish bar inventory and supplies.
• stay guest focused and nurture an excellent guest experience.
• Comply with all food and beverages regulations.
• Clean glasses ,utensils and bar equipment.

Cafe Manager, Becker-West. South Michaelton, Delaware
May. 2014 – Jan. 2015
Prepare or serve hot or cold beverages such as coffee,espresso,Blended drinks.
• Describe menu items to customers or Recommend them.
• Provide customer with products details such as coffee blend or preparation
description.
• Serve prepared foods such as muffins, biscuits, sandwiches.
• Check temperature of freezers, Refrigerator, or heating equipment.
• Clean or sanitize work areas, utensils or equipment.
• Wrap, label or date on food items for sale.
• Check stock and take inventory on daily basis.
• Do closing and make sales report.

Bar Trainee, Hamill, Reichert and Langworth. Franeckiberg, Wisconsin
Sep. 2012 – Oct. 2012

Education

West Kihn Institute, Montyberg, Vermont
Bachleors in Hospitality Travel and Tourism Management, Jan. 2016

Eastern Hilpert, West Sandy, Arkansas
Diploma in Food And Beverage Service, Oct. 2012

North Alaska College, Lake Tyron, Texas
Diploma in Hospitality Travel and Tourism Management, Jun. 2011

Traning Attended

Personal Details

Skills

Upselling , Suggestive Selling , Cross Selling

Sales&Marketing

Microsoft

Cash Handling

bar supervisor

  • Hire, train, and supervise bar staff members.
  • Creation and implementation of a Incentive scheme
  • Monitor and maintain the venue to a high standard
  • Confirming shifts at the end of each evening through the Fedelta system. 

bar supervisor

  • Υπέυθυνος για την οργάνωση των Bar του ξενοδοχείου (Pool Bar, Main Bar, Foyer Bar).
  • Εκπαίδευση του προσωπικού στο Μπαρ.
  • Υπεύθυνος για την ομαλή λειτουργια του τμήματος καθώς έλεγχος ταμείων.
  • Εξοπλισμός ολών των επισιτιστικών τμημάτων ξενοδοχείου (εκτος απο κουζίνα), δηλαδή του Pool Bar, Main Bar, Restauraunt και τμήμα Banquet. Εφαρμόζοντας το σύστημα F.I.F.O.

bar supervisor

  • Taking bookings, as well as showcasing the features of the venue to potential function customers. 
  • Liaising with and handling payment of Bands, Dj’s and sound engineers. 
  • Signing off checklists ensuring that all of the required jobs have been completed. 
  • Locking up the venue in the evening, setting the alarms and double checking that the security of the venue is up to standard.

bar supervisor/shift manager

  • Balancing Tills, counting cash and entering outgoings through POS system (Fedelta).  
  • Completing reconciliation reports outlining the overall total takings and losses for the particular shift and any incidents that may have occurred. This was to be reported, via email, to both the General and Venue Managers as well as the owners of The Grace Darling Hotel. 
  • Investigate and resolve complaints regarding food/beverages.
  • Direct and supervise the work of bar staff and other employees ensuring a premium level of service.
  • Constant communication with security staff to ensure a safe and pleasant environment for all.
  • General customer service, in taking food and beverage orders, mixing cocktails and fast paced service.
  • Knowledge and maintenance of beer line and tap systems. 

bar supervisor

  • Provide quality hospitality service to customers
  • To assist the operational running of the bar 
  • Ensure that staff are fulfilling their duties to the best of their ability
  •  Pre-empt and actively responding to problems that arise and keeping management up to date. 
  •  Complete daily paperwork to ensure the safe running of the venues, and for those standards to be monitored and maintained throughout the shift. 
  • Training all new bar staff

bar supervisor

  • I am driven to provide patrons with a memorable experience and genuine hospitality. Successful at consistently delivering the highest quality service, I am a fast worker who always goes the extra mile to up sell and keep customers happy.
  • Ability to delegate and manage staff and identify skills and potential.
  • Follows through on commitments and demonstrates accuracy and thoroughness in improving customer service.
  • Maintain high level of professionalism; approaches others in a tactful manner and reacts well under pressure.

bar supervisor

  • Hosting 
  • Bar attending 
  • Food attending 
  • Cashier Operations 
  • Training/ managing new staff

bar supervisor

  • Stock bar with wine, beer, liquor and related supplies, such as straws, napkins, ice, glassware
  • Perform opening and closing procedures each day
  • Monitored bar inventory and re-stocked low items
  • Consulted with vendors to evaluate and add new selections to bar offerings
  • Balance tills, handled cash and prepare bank deposits

bar supervisor

  • Compile and balance cash receipts at the end of the day or shift. 
  • Supervise and participate in kitchen and dining area cleaning activities. Resolve customer complaints regarding food service. 
  •  Assign duties, responsibilities, and work stations to employees in accordance with work requirements. 
  • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety. 
  • Develop departmental objectives, budgets, policies, procedures, and strategies. Train workers in food preparation, and in service, sanitation, and safety procedures.

bar supervisor

  • Bar In Charge 
  • Trainer for bartender and any beverage related 
  • Maintaining Inventory, beverage cost and ordering
  • Drafting promotion.
  • Outlet in Charge when the manager is not around.

bar supervisor

  • Cocktail making
  • Register operating 
  • Keno use 
  • Opening/ Closing 
  • Training/ managing of new staff

bar supervisor

  • Provide quality customer service through bartending and communication. 
  • Utilise organisational and leadership skills to delegate tasks and allow efficient service in a fast-paced and high pressure environment. 
  • Organise functions in the venue and working with customers to ensure a high level of satisfaction. 
  • Communicate effectively with all staff to enable efficient processes and operations.

bar supervisor

  •  work as part timer , during study 
  • work together and liaise with the assigned bouncers. guest bands and all entertainment parties . 
  • check quality of deliveries of bar garnishing and beverages 
  • updates and order supplies such as glassware, tableware ,bar related items and cleaning items 
  • organize promotional activities 
  • interview appraise, train and counsel staff 

bar supervisor

  • Bartending: Utilize expansive knowledge of mixed beverages, specialty liquors and craft beers to serve customers and support waitstaff.
  • Acquired and Used knowledge of drink formulas and training skills to provide quality coffee and beverages every shift.
  • Allocated time management efficiently working 25 – 35 hours while enrolled as a full time student
  • Advertised, marketed and recommended menu options to guest to increase guest satisfaction.
  • Maintained all sanitation procedures and food safety guidelines
  • Demonstrated flexibility in regard to work assignments and work schedule

bar supervisor

  • Cocktail bartender.
  • Manage Shadow Lounge Bartenders during shift.
  • Manage breaks and finish times.
  • Open and close the bar.
  • Cost of Goods.
  • Stock and Stocktake.
  • Ordering.

bar supervisor

  • Supervising the general running of the bar and ensuring all services were satisfactory 
  • Working in a high pressure, fast paced environment, while maintaining a high standard of customer service 
  • Maintaining a safe work environment through high levels of cleanliness and the identification and subsequent reduction of any potential hazards 
  • Create drink recipes for both restaurants.