bank teller Archives

Examine and evaluate loan applications
Evaluate and see fit as to what accounts would fit to our customers needs
Handling customer financial transactions like deposits, withdrawals, transfers, and checking
Receive payments.

Assisting customers with they’re banking needs and wants that best suited them and they’re situations
Prepared Banking drawers
Count safe
Worked with many computer programs such as excel, core banking software, Online banking, Banking app
Answered telephone phone calls professionally and respectfully
ATM Checks throughout the day
Daily reports ran from each computer and register.

Network within communities to find and attract new business for the branch.
Exceed sales goals for selling cashiers checks, travelers checks, and saving bonds.
Provide training for mobile banking, paperless statements and eATMs so client can better understand their accounts.
Train bank tellers on Teller express and Host computer software.
Stand in as Lead teller on Duty to conduct refills for ATMS, eATMS, remove settlements and night drops.

Process deposits, withdrawals and other banking transactions for a high volume of customers.
Perform account maintenance for members who want to change their banking products.
Open and close accounts as required for members.
Handling currency, transactions, and confidential information in a responsible manner.
Using software to track bank information and generate reports.

Handled various accounting transactions.
Maintain balancing
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Sold cashier’s checks, traveler’s checks and money orders.
Processed exchange and foreign currency.

Serves customers by completing account transactions.
Sells cashier’s checks, traveler’s checks, and series e bonds.
Answers questions in person or on telephone and refers customers to other bank services as necessary.
Records transactions by logging cashier’s checks, traveler’s checks, and other special services; preparing currency transaction reports.
Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative.

Provide bank transnational account services for customers e.g. cashing cheques, receiving deposits and loan payments and withdrawals.
Sell bank products e.g. credit cards, insurance, personal/business/home loans.
Currency exchange, Western Union transactions, travellers cheques transactions.
Deal with customer’s questions and queries.
End of day Balance Check of all transactions.
Build rapport with customers and colleagues.

cash and review checks
open and close accounts
review ids and other identification to insure authorization over accounts and assets
look over records to make decisions and to give or withhold money and account information.
add comments and keep records of transactions and spending

Documented basic banking transactions, such as cashing cheques, making deposits and withdrawals from customers bank accounts.
Record keeping and provide special customer services and maintain customer relations.
Upgraded to Chief of bank teller a year after.
Responsible to manage Teller functions in the branch to ensure the delivery of quality service to customers, maintenance of operational controls and continuous improvement in operational efficiency.
Meet transaction processing standards and maintain high level of customer service standards
Ensure that cash in ATM located in the branch is balanced and replenished with sufficient cash and that the ATM is operational at all times.
Act as custodian of Cash Safe in the Vault.

Organize bank records and keep retention up to date
Daily record of transactions in Ledger books, reconcile cash transaction reports and sending of reports at the beginning and end of day using the proper reporting procedures and formats given
Daily record keeping of documentation by way of filing receipts and settlement slips Daily keeping the kiosk tidy Risk management
Completing safe-deposit box procedures

Completes special requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals.
Serves customers by completing account transactions.
Promotion of the financial institution’s products
Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.
Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.
Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
Maintains customer confidence and protects bank operations by keeping information confidential.

Provide the best customer service to clients as per MyCash standard Procurement
Odering ,requesting and buying office stationary for the office Sales and Marketing
Cross-sells the other kiosk products and new services to increase awareness in the market of the services that the MyCash Kiosk is able to offer and the product of the MyCash card itself.
Record Keeping

Processed customer financial transactions
Data base management and capturing
Data capturing of KYC forms (Know Your Client) form that has details to register them in the system for mobile banking registration using V-portal system and S1 payments portal Agent services • Processes other financial institutions transactions as and when clients request. Customer Service
Assist with client queries and escalate them to Supervisors.

Process all transactions efficiently and accurately and Determine charges for services requested, collect deposits or payments.
Cross-selling of bank products within all banking transactions to excel and reach monthly teller goal
Adhere with all banking procedures and operations in order to process financial transactions with a high degree of accuracy
Answered customer questions and informed customers on available services

Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter. Bereau de Change
Welcoming customers, answering their questions, helping them with foreign currency trades and providing advice or recommendations,
Operating a PC based foreign currency trading platform and notes counter,
Executing over the counter foreign currency transaction trades, counting cash, ensuring all exchange rates are accurate and proving a receipt to every customer,
Reconciling cash drawer by proving cash transactions; counting and packaging currency; reconciling transactions;
Be on the look-out for and reject any fake and mutilated notes; and ensure accurate receipts and disbursements of cash to/from customers.
Maintain customer confidence and protects operations by keeping information confidential.

Greet customers entering establishments. Oversee the flow of cash or financial instruments.
Issue receipts, and/or change due to customers.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Balance cash drawer/end of day.
Investigate missing checks, payment histories, held funds, returned checks, or other related issues to resolve customer problems.