associate Archives

Ability to handle a project independently while furnishing high-quality deliverables. Highly effective team player, consistently striving to embrace the overall project goals and bringing out the best from other team members.
Self-motivated with effective interpersonal & client relations skills. Direct co-ordinations with business users, vendors, managers and colleagues.
Strong implementation experience in ITIL framework incorporated into the project. Excellent exposure across Incident Management, Change & Release Management, and Problem Management.
Proficient in incident and service request management of all the calls logged as per the SLA defined by the client and resolve the same within the TAT.
Continuous interaction with Infra teams such as Windows Team, Middleware Team, Unix Team, Storage Teams, Backup Teams and Security Rights Teams to facilitate hassle-free workflow.

Creation of different products requests raise by the clients in an appropriate manner with market source to ensure the correct product delivered to client for trading.
Handling creation of Options, Bonds, CD, CP and Shares (i.e.- Options (Call/Put), Bonds (Fixed/Floating/Callable/Zero Coupons), CD/CP’s(Short term bonds for a month or a year) and Shares (Registered Shares )
Ensuring the static data set up accurately as per the clients requirement.
Handled set up and the maintenance of the clients data as per the requests received by different team like FXMM/FXD, Securities Finance (SF), IRD, Equity and also maintain the data request received by Bloomberg application.
Experience of creating the SSI (Securities Settlement Instruction) of Securities and the Payments which helps the Securities team to settle the trades without any hindrance as requested by the Security team through RSD.
The platform used for receiving the request is RSD (Request Static Data) for all kind of requests whether it is SF, FXMM/FXD/IRD or Equity and also has an experience of Bloomberg through which we receive Broadcast requests.
In all the above application mentioned we create the new Counterparty and SSI for the trading purpose. New SSI is to be created for trades to be settled by the different team in the market. For the 4Sight Application we also created the ISIN (International Security Identification Number) that is for the trading in different market.

Exposure as an associate in handling clients in different industries such as manufacturing, plantation, wholesale and retail, apparel, tobacco, telecommunication and service industry.
Directly dealing with the senior managerial levels of the clients.
Direct reporting to managers, senior managers and partners.
Managed junior team members effectively.
Assumed responsibility on group audit packs in the event of the client being a subsidiary.

Analyze and update customer account such as change of address, contact information upon customer request.
Educating the customer about the various plans that is provided by the bank such as Accident policies, Health Insurance, payment protection, credit inform etc.
Advising the customer about the outstanding balance due, and late payment charges
Updating Interest charges applied on the account
Notifying the customer about Balance transfer offers which can be used by them and the interest rate on applicable and initiate the same.
Provide options to customers to maintain their account in good standing.
Initiate Credit Bureau disputes.

Team lead for the FSA audit engagement for a leading insurance client in London, UK
Planning, setting up meetings and preparing reports for 3 subsidiaries operating out of the UK.
Performing joint business walkthroughs with the audit team.
Reviewed work performed by Internal Audit & coordinate with KPMG Global Services to incorporate their inputs in the report.

Mybatis
REST services
Process audits including statutory checks for -New Business, Policy servicing (eg. Endorsement in policy details, fund switch-premium redirection etc), Claims & Payouts (Eg. Death claims, Policy cancellation, surrenders, maturity claims etc)
Risk & Trend analysis-

Greet and thank all visitors, contributors, volunteers and shoppers.
Accept, sort through, and price donations.
Unloading and loading of furniture and other donations from customer vehicles as well as donation and delivery trucks.
Maintaining donations in a neat and organized manner.
Merchandising donations on sales floor.
Evaluate the work of staff and volunteers to ensure donation quality and that resources/time are used effectively.
Assisting customers, co-workers, and supervisors with any other duties or needs.

On-boarded ‘Apparel’ sellers to Amazon.in platform.
Trained and guided the sellers with regards to ‘Apparel style guide’ and helped in managing their seller account and also educated about the catalog and benefits of selling in Amazon.in platform.
Created model ‘Flat File’ to help other peers in educating the sellers understanding how to fill their catalog details.
Responsible to come up with design considerations of the overall architecture of the web application and maintain quality and ensure responsiveness of applications.

Application developer for Mainframe based Insurance framework applications like VRPS and FMS
Development and enhancement in JCL, COBOL, EASYTRIEVE, DB2, VSAM
Worked in tools like File Manager, Changeman,
Automation Innovations for reducing manual effort using VB script in mainframe emulators

Portfolio Management:Successfully managed 50+ clients with combined exposure of USD 300+ million
Initiated client relationships with several large and mid-sized corporates in revenue range of USD 50 million to USD 2 billion
Setting up Continuous Integration/Continuous Delivery process by integrating with GIT, UCD and PCF to make sure that the code adheres to the guidelines and best practices.
Designing and creating Micro Services using .Net Core Technology that satisfies “12 factor rules” and deploying to production to create an Omni channel intake system for Insurance Applications.

INCREASED PRODUCTIVITY TO 2X
RECEIVED ACCENTURE ENCORE AWARDS
IN-PROJECT AWARDS
Develop and implement web application using the Angular 6, Typescripts and Bootstrap technologies and deploy into Pivotal Cloud.

Setting up the cloud platform using Pivotal Cloud Foundry (PCF) for micro services and deploying and configuring micro services in PCF.
Migrating the legacy code from VB.net to “Cloud” Platform using Pivotal Cloud Foundry.
Working with architects to design and implement the best practices in Cloud technologies.
Working on enhancement, support and development of Flow Low Touch of existing/legacy application in Cloud Technologies.
Participate in business requirements and functional requirements gathering, which involves a review of existing systems configurations and operating
methods as well as understanding evolving business needs.
Engage in Continuous Integration/Continuous Delivery.

Resolving support tickets with quick turnaround time and finding the root cause and
solutions.
Responsible for resource management activities–Leave tracking, Shift plan
preparation, On-boarding and Knowledge transition to new joiners to the team.

Worked for United Health Group Insurance process.
Calculation and payment of Insurance Claim benefits as per the guidelines.
Determination of claim benefits based on insured health history and insurance plan.
Adjust the claim, which is very complex for processing and adjust the dollar amount of the service provider.
Routing & coordinating with helpdesk for any kind of claim related queries.
Selected for specialized queue and trained by client through Web-ex training sessions for adjusting various complicated issues.
Coordinating with client on conference calls and discuss issues regarding claim adjudication or any queries or updates which needs to be delivered on priority basis.

Purchase requisition and Purchase order, CAPEX, Vendor Evaluation, Inventory Control, Good Receipt Note(GRN),Asset Optimization(AO),Integrated Management System(IMS),Vendor development.
MIS-Formulating, reporting and controlling the key performance indicators for the purchasing function.
Progressing of Purchase Orders to ensure shipping and delivery is in line with the critical path and product launch dates.
Monitor and control the inward movement as per the dispatch plan in order to maintain the optimum inventory levels.
Inventory management according to VEDI category,SMI and NMI.

Manage the current knowledge management practices and improve them
Document Management including the management of a library of documents and templates
Work closely with our internal IT teams to ensure consistent technology support, upgrades and overall site improvement
Creation of new SOP’s and constant updating and maintenance of SOP’s
Providing technical support to L1 in resolving and troubleshooting technical problems
Researching on new solutions for complex issues and creating new SOP with regards to it
Identifying the knowledge gaps in the SOP’s

Design, build and maintain a tool for life cycle management of ~1 millions windows nodes in the firm.
Perform and Direct web front-end updates.
Develop data models, metadata tables, views or related database structures.
Responsible for complete SDLC model of the product.

Responsible for hiring mid to senior level positions and providing business development support to company by engaging new clients and maintaining relationship with existing clients.
Organizing networking events 4 times a year to build new clients and share business knowledge with HR specialists.
Worked with multinationals from various industries such as Eli Lilly, Schlumberger, Dutch Lady, Philip Morris International, L’oreal, etc.
Functioned as office manager and was responsible for internal hiring, interviewing and managing attrition and retention.

Research, rate, or select alternatives for web architecture or technologies.Work as a Research and Quality Analysis for Technical coding
To deliver project within given deadline or before
Project should be error free as per the requirement
Confer with customers by E-mail or in call to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Technical AssociateAssign duties, responsibilities,to engineering department
Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter./ personnel.
Performed Data Analysis project of contracts and future plans for contract terms
Performed Accounts Receivable research project on best strategies for small, large, and start-up business in handling invoices and reminders with various client types

Pack , and solve issues in the production lanes
Quality Assurance Check
Participated in weekly sales meetings with CEO / sales representatives discussing new outreach initiatives
Updated county and state database on website with current clients and future plans for clients with valuations of trends within states

One of four employees to plan, run, and execute the First Annual MajorClarity Partner Summit with venue set-up, contact to speakers, technology help, networking event with clients, post-summit emails, and evaluation of the summit through exit surveys
Developed database for attendees of the Annual Summer CTE Conference with schools, districts, and teachers to help plan a future client base and plan of attack in specific southern states
Performed Data Analysis Project in Excel evaluating Invoices and Payment methods from clients
Performed Data Analysis Project in Excel on website Stage Changes and Navigation changes from Users
Managed and sent marketing letters to all current clients personally inviting them to first ever User Conference – doubled premium registration attendance at the conference within a week
Aided sales team on outgoing calls to new clients (cold-calling), as well as follow-up meeting conference calls and renewal deals
Member of eight person development meeting for discussion on the new MajorClarity 4.0 software platform changes

Preparation of all recording Financial transaction
Accounting Cash Dividend, Distribution Reinvestment Plans (DRP’S) into investors account
Calculation of Capital gains for the investments sold during the accounting period and unrealized gain reports for the fund.
Working knowledge in BGL (Business General Ledger) and Class Super software
Handling and solving client’s requests and queries in the accounts through e-mail.

Design of various components like transformation platform, scheduling, user interface, and rule engine integration
Proof of concepts for new requirements
Development of key modules and framework solutions, key architectural modules.
Troubleshoot and resolve issues during development and deployment, customer support.
Client interfacing and requirement elucidation.
Preparing end to end project documents, customer training documents.
Mentoring and managing team, participation in the agile/scrum processes for development.

Handling resource deployment for clients based on their skills and industry through staffing tools and processes
Managing conflict resolution, staff utilization reporting, client/staff schedule and variance
Supporting US resource managers by understanding the data requirements and providing timely resolution
Maintaining availability/onsite deployment trends, data research, analysis & reconciliation
Ensuring compliance on bare minimums (DTE/CED learnings)

System Administration & Monitoring IT infrastructure of ICICI Bank Ltd.
Administration of HPOV suite of applications and following the ITIL standards.
Providing Business Intelligence using Oracle BI Publisher.
Analyzing data, writing SQL queries, and designing reports.

gathering requirements,
designing minor enhancements,
developing code for applications as well as change requests,
bug fixing
testing
evangelizing applications across other projects in the company

Manage client accounts
Maintain scheduling and event calendars for course trainings
Coordinate conferences, meetings, or special events, such as corporate meetings and off-sites.
Prepare conference and training materials
Solicit sales of new or additional services and training offerings

Business Analytics Division, AssociateEnd-to-end execution of primary market research projects for Fortune 500 pharmaceutical clients
Data analysis and visualization using MS Excel, MySQL, Tableau, MS PowerPoint, and in-house analytical tools
Coordinating with data acquisition team, technology team and design team to ensure high quality deliverable outputs
Maintaining periodic and robust quality checks of data
Mentoring and training junior team members

Read customer correspondence or third party who act on behalf of the customer and make changes to the account
Managed large data projects, including workflow scheduling, data entry and accuracy verification.
Entered numerical data into databases with speed and accuracy.
completed data entry tasks with accuracy and efficiency.

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associate, corporate banking – multiple roles

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