associate Archives

I m working in Wipro from last 11 months ,S3 Kaikondrahalli, Sarjapur Main Rd, Doddakannelli, Bengaluru, Karnataka
I m working in client location Google Youtube Process office from last 10 months.
Project:Google Youtube Policy ,we are working in youtube policy project.
We provide full technical support to client and quality to product.

Provided great customer service.
resolved customer issues and concerns
Greet visitors or callers
Use computers for various applications, such as printing off the tickets one needed for the movie, or buying snacks.

Updated project dashboards with various reports on a weekly/monthly basis as a part of PMO requirement.
Worked as a QC and QA on several contract abstraction projects.
Discovery & Organisation (Outlining) of Contracts.
Actively engaged with the project teams in ensuring the project delivery on time.
Analysis of laws relevant to clients’ operations, followed by extraction of the applicable provisions which may impact their businesses.
Maintenance of query trackers pertaining to particular rulebooks, as well as the resolution of queries at team level.

Cut sausages
Package the sausages
Inspect the packages
Make boxes
Clean the room

Invoice Processing
Helpdesk, T&E.
Managing and Reporting of Daily invoice management dashboard.
Duplicate Audit.
100K audit
Reponding and closing helpdesk quries/tickets.
Monthly SLA reporting to Client.

Work the Deli counter filling guest orders.
Prepare hot foods and remove dishes that had timed out.
Keep tools in clean and sanitary working order.
Fill quota for prepackaged food.
Fulfill special orders.
Clean work space and dishes for the next day.

Main responsibilities include extracting data using SQL and analyzing patterns for the data.
In the field of sports analytics, we are tasked to derive data models and then giving the commentators and experts on the major sports broadcast networks talking points on the particular Match.
Analyze data gathered and develop solutions or alternative methods of reporting through visualizations.
Working on data-driven Pre-Match and Post-Match reports for major clients like Star Sports for the Indian Super League and Sony’s Sports Networks for multiple Cricket tournaments.
Contributed and helped design to make a ‘Win Predictor’ for ‘CricketNext’.
Worked on the 2018 FIFA World Cup and 2019-20 UEFA Champions League player valuations and helped Footballing experts like Sunil Chhetri during the World Cup with analytical dashboards.

Receiving inbound calls from customers using Samsung products and preparing & maintaining the database for customers which involves addition, deletion & modification of data in eCRM.
Monitor overall progress, issue escalation & ensuring that project objectives were met.
Monitor the production scheduling, execution, and successful completion of production jobs.
Troubleshoot and diagnoses problems, implements corrective action procedures and/or escalates to other technical resources as appropriate.
Administers user accounts.
Contributes to unit goals by accomplishing related duties as required.

I as a senior associate supposed to monitor many tasks and the work in the L2 which includes helping customers directly on call itself .
I used to work as a action team leader in absence of TL .
Taking briefings on daily update .
Responsible for my team performance .
Updating team performance on daily basis to TL .
Escalating the issue to client .

Planned and mapped the network infrastructure that is laid in the UK virtually.
Analyzed business requirements to develop technical network solutions and the Framework at world-scale by managing 100s of networks in a single day
Hands-on experience on tools such as Piper, OR-SITE, DM DESKTOP, Disc Document
Troubleshot connectivity issues and implemented solutions to correct outages and malfunctions.

Proficient in handling calls of UK customers and providing front line Technical Support to end-users.
Troubleshooting over Broadbandconnection.
Troubleshooting over Television and Set up box related issues in real time.
Troubleshooting over Landline phone in real time.
Troubleshooting as specialist in email queries in more than 20 domains.
Used LMI to take remote access of end user’s computer for quick resolution.
Multiple tools handling in real time.

Communicate with their clients, colleagues, judges, and others involved in the case.
Conduct research and analysis of legal problems. Interpret laws, rulings, and regulations for individuals and businesses.
Present facts in writing and verbally to their clients or others, and argue on behalf of their clients.
Prepare and file legal documents, such as lawsuits, appeals, wills, contracts, and deeds.

Handling transactions and giving appropriate change.
Keeping areas neat while working and returning items to correct locations.
Demonstrating and explaining products to persuade customers to purchase products.
Suggesting specific products to purchase that meet the customers’ needs.
Stocking shelves with products.

Create signs to advertise products and events.
Provide customers with product information, such as preparation descriptions or allergen details.
Prep fruit and other toppings for use in food service.
Take out garbage and sanitize work areas, utensils, and equipment.
Assist customers in finding what products might appeal to them.
Receive and stock supplies.

Provide professional legal advice and services to clients;
Represent clients in Court;
Attend internal and external meetings as a representative of the firm and/or client; and
Assist Management by providing advice and assistance on all legal and factual matters pertaining to the work and overall day-to-day operations of the firm.

Involved in Requirement Gathering, Development and Maintenance phase of the sprint cycle.
Confer with project personnel to identify and resolve problems and ensure project deliverables are met ensuring adherence to quality standards.
Complies with all company safety and risk management policies and procedures.
Participates in regular safety meetings, safety training and hazard assessments.

Confer with customers by Chats to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Contact restaurants, delivery executives and customers to respond to inquiries
Complies with all Sodexo HACCP policies and procedures.
Reports all accidents and injuries in a timely manner.

Clean service or seating areas
Dress mannequins for displays
May operate a cash/credit card/electronic payment register.
Attends all allergy and foodborne illness in-service training.

Consult with advertising or sales staff to determine the
Stock shelves with products.type of merchandise to be featured and time and place for each display.
Floor sale associate
Persuasion techniques for customers to sign up for credit card

Greets customers, take orders, mixes and serves hot and cold beverages such as coffee,espresso, cappuccino, café latte, tea, chai, fruit blend drinks, etc. while considering customerspecifications.
Works to maintain good customer relations and speedy delivery of all beverages and food items.
Arranges coffee bar/cart supplies and cups/mugs to make attractive displays.
Maintains bar/cart area in a neat and sanitary manner.
Often cleans coffee machines, restaurant areas, restrooms and preparation areas.
Records all sales, collects money, operates a cash register and follows all cash-handlingprocedures as required.
May sell food items.

Primary technical support for US and Canadian customers for a wide range of products from different manufactures that included the above mentioned companies.
Customer solutions depended upon consulting partnerships with the best technical resources of such companies.
Exposure at VWR was a significant learning experience about different scientific products and also helped me sharpen my customer-relationship skills.
Created Java web application for business process which previously done using excel form. Which – Create a less typing bill generation.

Taking care of LC Advising and Amendment.
Adding the confirmation on LC and discounting the Bill.
Maturity payment and settlement of Bill.
Clearing the NostroRecon entries on daily bases.
Taking care of blocking the Issuing bank and country limit.
Taking care of Account receivable on a daily basis.

Worked the cashier, and helped customers with questions.
Sorted materials and organized the stock.
Made orders for customers’ purchases.
Worked in a team. For example, one member would give a code for a costume, then another member would look for the costume, then another member would give it to the customer.

Read blueprints, data, manuals, or other materials to determine specifications, inspection and testing procedures, adjustment methods, certification processes, formulas, or measuring instruments required.
Mark items with details such as grade or acceptance-rejection status.
Analyze test data, making computations as necessary, to determine test results.
Read dials or meters to verify that equipment is functioning at specified levels.
Recommend necessary corrective actions, based on inspection results.

Present evidence to defend clients or prosecute defendants in criminal or civil litigation.
Interpret laws, rulings and regulations for individuals and businesses.
Study Constitution, statutes, decisions, regulations, and ordinances of quasi-judicial bodies to determine ramifications for cases.
Prepare legal briefs and opinions, and file appeals in state and federal courts of appeal.
Analyze the probable outcomes of cases, using knowledge of legal precedents.
Examine legal data to determine advisability of defending or prosecuting lawsuit.
Evaluate findings and develop strategies and arguments in preparation for presentation of cases.

Working for one of the leading Financial Services Company from US to assess the creditworthiness of their client for corporate loan and credit card
Analyzing and spreading of financial statements including balance Sheet, income statement and cash flow statement of companies across the globe
Understand companies’ business profile and assemble spreadsheets and arrive at client specific ratios and calculations
Prepare a spreadsheets of vertical and horizontal trend analysis on financial and comment
Spreading of Income Tax Returns of Corporate
Interpret notes to financial statements and make adjustments
Application of financial quality assurance checks

Creating web services to handle CRM (Customer Relationship Management) related functionalities to handle user in CRM.
Creating Database using SQL server 2012 and handle relations in tables
Handling Mailing functionality to send an email for new users and other related functionalities.
Providing assistance on analysis to Underwriter

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junior associate, technical product support

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