Professional Summary

Deep Learning Certified (Coursera-Deep Learning Specialization). Aspiring Machine Learning/Deep Learning Engineer. Looking for a position to enhance my knowledge and skills requiring innovative challenging employment.

Setting up the Machine Learning Application, Initializing and Normalizing the inputs, regularizing the neural network using Dropout Regularisation,L2,L1. Optimizing using GD,SGD,GD with Momentum, RMSProp, Adam algorithms.
Object Detection and Localization using Convolutional Neural Networks (YOLO Algo). Car detection using YOLOv2.
Art generation using Neural Style transfer and Face Recognition.
Building a Recurrent Neural Network. Character Level Language Modelling. Jazz Improvisation with LSTM.
Natural Language Processing. Sentiment Classification using Word Embeddings – Word2vec and GloVe.
Neural Machine Translation with Attention.

Employment history

Senior Associate, Technology, Franecki-Murphy. South Alice, North Dakota

Jul. 2019 – Present

Client – Lufthansa

Project overview – A platform for group bookings for Lufthansa, Swiss & Austrian Airlines. Besides bookings, various post booking actions like PAX name insertions, increase, reinstate, contracting, fulfilment, etc. are managed by this application. This portal is used worldwide by numerous travel agencies.

Responsibilities –

Responsible for maintenance of BookaGroup application.
12 x 5 Level 2 support handling technical/functional queries which are unresolved by Level 1 efforts.
Investigate and analyse incident (functional & technical) in detail.
Analyse incidents (log file analysis, DB search, UI access etc).
In case of bug, open a ticket using the HPALM tool to Level 3 or other teams where necessary.
Provide all information to software provider to fix the bug.
Incident handling with very high resolution SLAs (> 95%).
Improved ticket turnaround time because of regular knowledge exchanges with development team.
Process alignment to ITIL methodology, Continual Service Improvement and Knowledge base augmentation.

Software Engineer, Schuster Inc. East Elliot, Indiana

Aug. 2015 – Dec. 2015

Client – AT&T

Project overview – AT&T provides various telecom and billing services to serve different needs per the user’s preferences. Various telecom and billing applications which allow viewing AT&T invoices details and analysing billing data using standard reports or creating custom ones. These applications also handle customer care functions like payments, disputes, etc.

Responsibilities –

Responsible for maintenance of billing and contracting applications of AT&T.
Good exposure in analysis and review of business requirements, functional requirements with application stakeholders and discussing the same with our development teams.
Responsible for bug fixing in case of failures.
Direct customer/user interaction to resolve the production issues.
Good Exposure in monitoring the daily run of the scripts and procedures as well as troubleshooting in the event of any errors in the process.
Responsible for deploying application change request on production environment.
Handled incidents/tickets raised by customers, coordinating with the other teams for ensuring of their inputs during necessary stages & and chasing it till its successful closure) with in clients within agreed SLAs.
Ensured of each problem to get its record in the knowledge management portals, thus improving the documentation process, acting as a reference for new members which ultimately delivers the services to clients within agreed SLAs (Service Level Agreements).

Education

Western California Institute, North Timothymouth, Washington

Bachelors of Technology, Information Technology, Feb. 2012

Skills

Soft Skills – Good communication skills, Analytical skills, Generating Hypotheses, Interpersonal Skills.

Experienced

Hard Skills – Data Analysis, Mathematics, Data Visualisation, Quantitative Analysis, Programming, Machine Learning, Deep Learning.

Experienced

Tool Skills – Python, Numpy, Matplotlib, Pandas, Scikit-Learn, Keras with Tensorflow as backend, SQL, Linux.

Skillful

Professional Summary

Highly skilled and resourceful iOS Developer with more than 6 years of work experience. Proficient in both Objective-C and Swift, and has worked with a wide array of frameworks such as Foundation, UIKit, Core Data, MapKit, WatchKit, CoreML etc. Strong understanding of design patterns and complete life-cycle of an iOS App.

Employment history

Sr. Associate, Mobile Solutions, Kunde, Huels and Raynor. Kovacekmouth, Kentucky

Mar. 2017 – Present

Working as an iOS lead and managing a team of 5-7 people.
Collaborating with different market teams for application release activities.
Responsible for creating solution design for upcoming features.
Involved in technical grooming of the team members for new features.
Responsible for code reviews and pull requests merging.
Designing and building different modules of application and critical bug fixing.
Unit-test code for robustness, including edge cases, usability, and general reliability.
Mentor junior developers regarding app architecture and complex modules such as mobile ordering.
Traveled to Germany for application go-live support.
Member of Knowledge-Bytes group which is responsible for technical posts on new iOS features and frameworks.

iOS Developer, Shields-Hauck. North Nubiahaven, Utah

Mar. 2016 – Apr. 2016

Independently craft project solutions by applying solid Object-Oriented-Design principles.
Work closely with product management & UX to execute an idea from concept to
Using XCode Instruments to find memory issues and fixing them.
Working with dynamic data (e.g., JSON, XML) through various interface types (e.g., REST, SOAP).

iOS Developer, Runolfsdottir Group. New Keneth, Georgia

Apr. 2014 – Sep. 2014

Design and build company’s main product Snap2door applications for the iOS platform.
Unit-test code for robustness, including edge cases, usability, and general reliability.
Work on bug fixing and improving application performance.
Deliver across the entire app life cycle –concept, design, build, deploy, test, release to app stores and support.

iOS Developer, Hermann, Harvey and Krajcik. Port Augusttown, Arkansas

Apr. 2013 – May. 2013

Design and build applications for the iOS platform.
Deliver across the entire app life cycle –concept, design, build, deploy, test, release to app stores and support.
Work on bug fixing and improving application performance.

Education

West Michigan Institute, Reichelfort, South Carolina

B.Tech, Computer Science and Engineering, Jul. 2011

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Languages

English

Hindi

Skills

iOS

Swift

Objective-C

Core Data

Git

Design Patterns

CoreML

RxSwift

Cocoapods

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Customer service specialist and business development executive with 4 years’ experience leading teams in driving organizational growth and revenue. Skilled at developing and implementing comprehensive training programs for staff members to ensure the highest-levels of service are delivered consistently. Advanced technical skills including proficient use of SalesForce.com and zendesk software.

Education

Jun. 2014

Bachelor of Science: Electronics

The Rhode Island Academy – New Willia, Alaska

Employment history

Apr. 2019 – Jul. 2019
North Lesa, Pennsylvania

Associate, Orn Group

Resolve customer complaints or answer customers’ questions regarding policies and procedures.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Recruit, interview, and select employees.
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Develop or update procedures, policies, or standards.
Set up launches for the complete process in new cities.
To maintain records of all the riders of Delhi-NCR in excel.

Jan. 2016 – Jun. 2016
New Amparomouth, New Hampshire

Associate, Jacobson-VonRueden

Confer with customers by E-mail or in call to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers’ problems.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Provided support in merchant operations and Payment gateway operations.
Take care of the charge back received from the merchants/Payment gateways.

Languages

English

Fluent

Hindi

Native speaker

Punjabi

Native speaker

Skills

Expertise in Excel

Expert

Project management

Experienced

Customer service

Experienced

Professional Summary

Adaptable, open-minded, Finance professional with more than four years of experience in Equity research. I have demonstrated expertise and dedication in innovating process improvements that positively affects company profitability. Self-motivating, able to handle matters efficiently and competently with the upper level management and colleagues, aim oriented; capable of setting up useful priorities and take instant decisions and apply them to meet given deadlines. Adjust easily to innovative concepts and tasks.

Employment history

Senior Associate, Quigley, Kassulke and O'Hara. Boganville, Nebraska

Mar. 2018 – Present

Leading a team to achieve organizational goal.
Preparing financial content from sell side research using a mix of extraction technologies and modeling expertise.
Develop and demonstrate a strong understanding of diverse business model for public listed companies
Building Financial Models for clients-US based Hedge Funds, Asset Management Firms and Private Equity Investors.
Building financial Consensus models of US and Europe based companies in various sectors like Healthcare, Consumer, Banking.
Prepare, examine, or analyze financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting

Analyst, Hirthe-Monahan. New Celia, Arkansas

Apr. 2014 – Nov. 2014

Providing consensus estimates by various sell-side firms before and after the quarterly earnings releases by the companies.
Providing detailed Proforma financial statements with operating metrics and main growth drivers.
Preparation of fresh models in case of Deal Refinancing and Acquisition

Education

The Mueller, Port Chanelfort, Minnesota

Post Graduate Diploma in Management – PGDM, Finance, May. 2014

Schmitt Academy, Manuelberg, Alabama

Bachelor in Management studies – BMS, Feb. 2011

Skills

MS Excel

Experienced

MS Powerpoint

Experienced

MS Word

Experienced

Professional Summary

Applicant with 5 years of experience providing exceptional customer service and creating customer-centric environments within a self owned company. Competent, dependable professional equipped with advanced selling skills, in-depth knowledge of business and retail operations and merchandising. Talented, personable leader seeking role as a retail sales agent.

Employment history

Sales Associate, Hackett, Stehr and Weissnat. Westonburgh, New York

May. 2017 – Present

Take pictures of individuals, families, and small groups, either in studio or on location.
Assist customers by providing information and resolving their complaints.
Answer customers’ questions, and provide information on procedures or policies.

Associate, Will and Sons. Port Vidaberg, Arkansas

Dec. 2017 – Jan. 2018

Answer customers’ questions, and provide information on procedures or policies.
Assist with duties in other areas of the store, such as monitoring sales floor or bagging and carrying out customers’ items.

Education

The VonRueden Academy, Jacobiberg, Nebraska

High School Diploma, Sep. 2018

Skills

Sales

Customer Relations

Customer Advising

Professional Summary

Recent graduate eager to share my knowledge. I’ve always been fascinated with South Korea and teaching as well. With this in mind, I feel my previous work experiences, as well as skills, would make me a strong candidate for this job. Through the food-service industry I have had a fair share of ‘unpleasant customers’ but; in turn, have also developed great skills to deal with them in the most positive manner. Additionally, my work for Trader Joe’s has helped to further my leadership skills and organization skills. When combining these skills gained with my excitement for teaching and South Korea, I’m sure this job will be the perfect fit for me.

Employment history

Associate, Ward and Sons. Lake Carroll, Nebraska

Apr. 2018 – Jun. 2018

-Categorized items throughout the store to help co-workers
-Developed customer service skills
-Improved my time management skills to adapt to the schedule
-Produced work that was neat and to the company’s standards

associate, Parisian Group. East Kenny, New Hampshire

Oct. 2015 – Jan. 2018

-Organized displays for customers
-Analyzed tactics and arrangements to allow for better movement throughout the store
-developed more teamwork skills
-overall improved speech skills

Education

West Alaska Institute, Lake Rolando, Washington

Bachelor of Arts, Interior Design, Jan. 2019

Skills

Time-Managment

Skillful

English

Expert

Orginization

Expert

Korean

Skillful

Spanish

Skillful

Project management

Experienced

Professional Summary

10+ year tenured Coffee Master and Shift Supervisor dedicated to providing legendary customer service at high-end coffee houses. Manager on duty responsible for overseeing complete shift operations including service delivery, food safety and management, coffee experience, and staff oversight. Actively seeking an internal promotion to Store Manager where I can utilize skills gained through experience to continue to positively grow and impact the organization.

Education

Bernhard College, East Antonia, Georgia

High School Diploma, General, Present

Employment history

Shift Trainer, Balistreri-Gorczany. South Robbiehaven, New Hampshire

Feb. 2020 – Present

Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Clean service or seating areas.
Describe menu items to customers or suggest products that might appeal to them.
Serve prepared foods, such as muffins, biscotti, or bagels.
Brew coffee and tea, and fill containers with requested beverages.

Associate, Lynch-Gottlieb. Lake Elviston, Idaho

Jul. 2017 – Aug. 2017

Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
Order items needed to replenish supplies.
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Brew coffee and tea, and fill containers with requested beverages.

Skills

Customer Service

Expert

Ability to work under pressure

Experienced

Creativity

Expert

Professional Summary

Dynamic, results oriented, proactive, highly motivated and friendly health care professional with 7+ years of experience in a variety of environments. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Associate, Konopelski-Leuschke. Romeofurt, Vermont

Jun. 2015 – Feb. 2018

Associate at a dental practice solutions clinic where substitute dentists being supplied for overwhelmed practices on short term contract bases.

Treat infections of the oral cavity, salivary glands, jaws, and neck.
Remove impacted, damaged, and non-restorable teeth.
Administer general and local anesthetics.
Produce or evaluate dental health educational materials.
Plan, organize, or maintain dental health programs.
Bleach, clean, or polish teeth to restore natural color.
Eliminate irritating margins of fillings and correct occlusions, using dental instruments.
Fill pulp chamber and canal with endodontic materials.
Formulate plan of treatment for patient’s teeth and mouth tissue.

QA/QC, O'Conner, Emmerich and Thiel. Bradport, Ohio

May. 2013 – Aug. 2013

Subcontractors for Aecon Group Inc. Worked on road construction for a engineering consultant firm on part-time bases and full time during the summer months of May-August. Organized and executed quality control tests on construction projects.

Evaluate construction methods and determine cost-effectiveness of plans, using computers.
Investigate damage, accidents, or delays at construction sites, to ensure that proper procedures are being carried out.
Develop or implement quality control programs.
Take actions to deal with the results of delays, bad weather, or emergencies at construction site.

Analyst, Weimann, Farrell and Grant. Kovacekland, Maine

Aug. 2009 – Sep. 2009

Organized and analyzed food safety reports and submitted recommendations .

Check raw ingredients for maturity or stability for processing and finished products for safety, quality, and nutritional value.
Evaluate food processing and storage operations and assist in the development of quality assurance programs for such operations.
Study the structure and composition of food or the changes foods undergo in storage and processing.

Education

Southern Idaho University, Bergstromstad, Pennsylvania

D.D.S., Dentistry, Jun. 2015

Western Hawaii University, Mohrshire, New York

Bachelor of Science, Bio-Chemistry, Oct. 2008

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Communication

Online marketing

Customer service

Project coordinating

Problem solving

Microsoft office

Professional Summary

Seek a career with a firm that encourages me to constantly improve and increase my knowledge and skills, providing me challenges and opportunity for learning and development. Create a successful career in Operations by continuously upgrading my skill sets and utilizing the same for the organizational growth thus accelerating my personal growth.

Employment history

Senior Associate, Team Lead, Armstrong, Prosacco and Koss. Heathcotefurt, New York

Aug. 2019 – Present

-Create an inspiring team environment with an open communication culture

-Set clear team goals

-Delegate tasks and set deadlines

-Oversee day-to-day operation

-Monitor team performance and report on metrics

-Motivate team members

-Discover training needs and provide coaching

-Listen to team members’ feedback and resolve any issues or conflicts

-Recognize high performance and reward accomplishments

-Encourage creativity and risk-taking

-Suggest and organize team building activities

INTERNATIONAL CALL CENTER EXECUTIVE, Fahey-Farrell. West Kaleighton, Florida

Aug. 2016 – Dec. 2016

· Front desk support team, handling customer calls related to Medical Insurance and medical equipments

· Updating customers about the documents received and about the pending documents which need to be submitted to claim the Insurance

· Post verification of medical records and documents giving approval to hospitals about the claims

· Documenting all claim details of the clients in company database.

Education

North Hegmann, Port Gaynell, Massachusetts

MIB, masters in international business, 2016

Walter Academy, Port Robertotown, Maryland

BBA CA, business management with computer application, 2013

Eastern Schuster, Lashonville, Minnesota

Higher Secondary, accounts,commerce,economics,computer science, 2010

Skills

Interpersonal Skills

Computer Skills

Problem-Solving

Time Management

Management Skills

Leadership

Communication

Professional Summary

Highly-ethical, qualified visionary armed with extensive experience developing and executing strategic plans to lead organizations business development, financial growth, and long-term sustainability. Trustworthy and dependable, with experience in providing ongoing support to Presidents of multiple orgs . Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies. Well-organized with in-depth technical knowledge and keen attention to detail.

Employment history

Secretary, Maggio-Quigley. South Marisolfort, Utah

Jul. 2014 – Sep. 2016

Responsible for filing new applications and new information pertaining employees. analyzed time sheets and pay roll. Assisted the manager with any assigned task.

Associate, Oberbrunner-Carter. East Talishaland, New Mexico

Jun. 2015 – Jul. 2015

Observe and monitor children’s play activities.
Checked customers in
Sanitize toys and play equipment.
Assist in preparing food and serving meals and refreshments to children.
Perform general personnel functions, such as supervision, training, and scheduling.

Education

East Lesch University, Rafaelport, Connecticut

Bachelor of Science, Behavioral and Community Health, Present

Northern Delaware College, Bayerfurt, Maine

High School Diploma, Law related Careers, Feb. 2017

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Project Management

Excel

Budgeting

Personal Relations

Professional Summary

Issue resolution, Problem Solving, Process setup, Process documentation, Time tracker,
Training new resource, Learning Sessions, Refresher Session Etc.

Handling all ongoing deliverables on the benefits administration like Scanning, Uploading, Indexing,
Documents verification, Enrollments, Life event approvals, Customer service, Emails reminders, Communication Mails, Return Mails, Payment Posting, Confirmation Statements Etc.

Customer Services on Operations Department – Handles inbound and Outbound calls.
Calls Audit
Appointment fixing
Collections
Solving Customer Queries

Employment history

Associate, Little, Schuster and Kemmer. Uteland, Ohio

Dec. 2017 – Present

On going Deliverables such as Life event, Dependent Verification, Payment posting, Confirmation Statement on benefits.
Weekly Payroll file audit to the clients and Carriers.
New Process setup for the clients.
Creating Process documentation and updation on process documents of an existing process.
Process development.
Process automation.
Issue resolution.
Problem Solving.
Group discussion or meeting on the weekly basis.
Time Keeper
Team work
Learning session
Refresher session
Training on process to new resource.
Team managing.

Billing Associate, Gottlieb Group. Eulaville, Kentucky

Feb. 2015 – Mar. 2015

Handling Inbound and Outbound calls on healthcare benefits.
Need to setup an appointment with the customer regarding his insurance information.
Also audit and prepare all the Medicare information of the retirees for the next day call.
Calls audit.

Customer Service Representative, Greenholt-Pouros. South Tammarafurt, New Hampshire

Jul. 2014 – Aug. 2014

Handles all outbound and inbound calls all over India on the (Auto Loan, Two Wheeler Loan, Credit Card and NRI customers).
Target oriented project on the monthly basis.
Time management.
Team work.

Customer Service Representative, Wisozk and Sons. Port Andrewview, Alaska

Aug. 2012 – Nov. 2013

Handles all inbound and Outbound calls on the credit card departments all over India.
Setup appointments for the application of the credit cards.
Advising the customers queries on Credit card accounts and its facilities and features.
Raising Complains and Requests as per the customer queries.
Problem solving as per the company policies.
Educating Customers about their features.
Team work
Time management

Education

Leuschke Academy, Marksport, New Hampshire

Bachelor of Science, Mathematics, Jan. 2011

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Ms Office

Escalation calls

Project Management

Document management

Dependent verification tracking management

Accounts maintenance

Process Documentation

Direct Billing & Premium Billing Management

Enrollments and Life events

Process Training

Professional Summary

Dedicated, patient focused National Certified Medical Assistant equipped with more than 10 years experience in the medical field. Optimistic, caring individual with strong technical skills that solidifies my place in the medical office. Always interested in learning and adding to my skills set.

Employment history

National Certified Medical Assistant, Wolff, Emard and Greenfelder. Trantowmouth, Alaska

Sep. 2019 – Present

Show patients to examination rooms and prepare them for the physician.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Record patients’ medical history, vital statistics, or information such as test results in medical records.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Authorize drug refills and provide prescription information to pharmacies.
Prepare and administer medications as directed by a physician.
Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.

Associate, Christiansen-Runolfsdottir. New Steve, Alabama

Jul. 2017 – Aug. 2017

Inspect materials, products, or equipment to detect defects or malfunctions.
Set up and adjust machines and equipment.
Observe work and monitor gauges and computer system to ensure that machines and equipment conform to production or processing standards.
Analyze test data, making computations as necessary, to determine test results.
Collect or select samples for testing or for use as models.
Recommend necessary corrective actions, based on inspection results.
Read dials or meters to verify that equipment is functioning at specified levels.

National Certified Medical Assistant, Davis, Rowe and Schmidt. West Beau, Missouri

Feb. 2017 – Mar. 2017

Show patients to examination rooms and prepare them for the physician.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
Performed such tasks as giving injections or removing sutures.

National Certified Medical Assistant, Ruecker-Harvey. Dewayneland, New Mexico

Jul. 2011 – Apr. 2016

Show patients to examination rooms and prepare them for the physician.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Authorize drug refills and provide prescription information to pharmacies.
Clean and sterilize instruments and dispose of contaminated supplies.
Prepare and administer medications as directed by a physician.
Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Perform routine laboratory tests and sample analyses.
Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.

Education

Schuster Institute, Quintonhaven, Ohio

National Certified MA Certificate, Medical Assistant, Nov. 2012

The Nebraska College, North Jackie, Utah

Medical Assistant Diploma, Medical Assisting, Sep. 1995

Wiegand College, Port Gerry, New Jersey

High School Diploma, General Studies, Jun. 1989

Skills

direct patient care

working in EMR

assisting with minor procedures

medical terminology

phone etiquette

CPR/AED Certified

References

Professional Summary

Talented, sales-driven, goal oriented employee. Equipped with 3 years of experience in the areas of information procurement, out-bound and in-bound call center environments, and business operations and development. Eager to advance my career and obtain a position that is more exclusively dedicated sales that still allows me to use my prior skill set.

Employment history

Associate, Operations Services, Douglas, Ritchie and Willms. Baileymouth, Illinois

Sep. 2018 – Oct. 2018

The position I held entailed meticulously managing the escrow accounts for customers at numerous mortgage companies(i.e. Regions Mortgage, Huntington National Bank, Pacific Union).

My duties included paying customer’s property taxes timely, redeeming any delinquent properties from a variety of collection agencies, or procuring tax estimates to set up future escrow amounts accurately. In order to obtain information relevant to each specific account, I needed to cold call countless tax agencies in every state in the union.

Retirement Service Advisor(temp), Walter and Sons. Lynetteberg, Indiana

Dec. 2014 – Jan. 2015

Complete, verify, and process forms and documentation for administration of benefits such as pension plans, unemployment and medical insurance, and 401k accounts.

Operations Worker, Bechtelar-O'Kon. Port Salvadortown, Massachusetts

Jun. 2013 – Jan. 2014

This position involved general preparation of college events. Setting up tables and chairs for auditoriums that were going to be in use by the various clubs and organizations was a prime facet of this job.

Other responsibilities included work in the Photo ID lab which produced identification for students on campus.

I also monitored the numerous recreational activity areas provided by the college including the billiard room and electronic gaming lounge among others.

Cook, Ullrich-Bosco. Lavonburgh, Texas

Sep. 2011 – Jan. 2012

I prepared all items on the menu to customer’s satisfaction. My responsibilities also extended into taking orders over the phone as well managing the preparatory work for the next day.

Education

Wintheiser University, Port Olive, Utah

High School Diploma

Skills

Microsoft Word

Microsoft Excel

MSP Loan Servicing System

Salesforce

In-Bound Call Center (Customer Service)

Out-Bound Call Center (Cold Calling)

Professional Summary

Creative and attentive student seeking a full-time role as a Table Busser, Host or Cashier at a reputable, fine-dining establishment. Dedicated professional offering some experience overseeing restaurant operations and the preparation of food at a well-known burger shack in Seattle. Exceptional time management skills with a focus on customer experience and quality of service.

Employment history

Associate/Grill Master/ Cashier, Prosacco, Leannon and Sanford. New Jcberg, Washington

May. 2019 – Jun. 2019

Maintain sanitation, health, and safety standards in work areas.
Clean food preparation areas, cooking surfaces, and utensils.
Verify that prepared food meets requirements for quality and quantity.

Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
Measure ingredients required for specific food items being prepared.
Take food and drink orders and receive payment from customers.
Clean, stock, and restock workstations and display cases.
Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
Wash, cut, and prepare foods designated for cooking.
Serve orders to customers at windows, counters, or tables.
Schedule activities and equipment use with managers, using information about daily menus to help coordinate cooking times.
Order and take delivery of supplies.

Exterior Painter, Huels-Schroeder. West Anderamouth, Minnesota

Sep. 2017 – Oct. 2017

Cover surfaces with dropcloths or masking tape and paper to protect surfaces during painting.
Fill cracks, holes, or joints with caulk, putty, plaster, or other fillers, using caulking guns or putty knives.
Apply primers or sealers to prepare new surfaces, such as bare wood or metal, for finish coats.
Apply paint, stain, varnish, enamel, or other finishes to equipment, buildings, bridges, or other structures, using brushes, spray guns, or rollers.
Calculate amounts of required materials and estimate costs, based on surface measurements or work orders.
Read work orders or receive instructions from supervisors or homeowners to determine work requirements.
Remove fixtures such as pictures, door knobs, lamps, or electric switch covers prior to painting.
Wash and treat surfaces with oil, turpentine, mildew remover, or other preparations, and sand rough spots to ensure that finishes will adhere properly.
Remove old finishes by stripping, sanding, wire brushing, burning, or using water or abrasive blasting.
Select and purchase tools or finishes for surfaces to be covered, considering durability, ease of handling, methods of application, and customers’ wishes.
Polish final coats to specified finishes.
Waterproof buildings, using waterproofers or caulking.

Education

Swaniawski University, Domingamouth, Washington

Associate of Applied Science, Computer Science, Present

East Connecticut University, Haneland, Louisiana

High School Diploma, HS Diploma, Apr. 2016

Skills

Able to stand long hours at grill or washing station

Expert

Ability to memorize a menu quite fast

Experienced

Sense of urgency to get food out in a timely manner

Expert

Always greets guests with genuine politeness

Expert

Professional Summary

Results-driven senior-level operations manager and engineer armed with a graduate degree and 6.5+ years’ experience. Dedicated to improving efficiency, productivity, and profitability of organizations through the development and execution of innovative, cost-effective solutions. Adept at leading teams in the optimization of processes and procedures within manufacturing plants.

Employment history

Senior Associate, Wolff-Nitzsche. Port Renaldoberg, Utah

Feb. 2019 – Apr. 2019

Serving as a single point of contact for customers related to Microsoft Office365, Exchange Online and Lotus Notes
Manage messaging infrastructure (MS O365, Lotus Domino, Iron Port)
Manage Compliance and Legal Archiving infrastructure (E- discovery, legal hold and data loss prevention)
Manage the flow of End-User (Requests/Incidents) in the appropriate workflows
Responsible for implementing and supporting lotus notes/domino environment and ensuring domino servers are secure, accessible and available always.

Specialist, Schneider-Hyatt. West Joyetown, Hawaii

Mar. 2018 – Dec. 2018

HCSC (Health Care Service Corporation) –The Health Care Service Corporation (HCSC) is the largest customer-owned health insurance company in the United States. HCSC offers a wide variety of health and life insurance products and related services, through its operating divisions and subsidiaries.

Serving as a single point of contact for customers related to Microsoft Office365, Exchange Online and Lotus Notes
Manage messaging infrastructure (MS O365, Lotus Domino, Iron Port)
Manage Compliance and Legal Archiving infrastructure (E- discovery, legal hold and data loss prevention)
Manage the flow of End-User (Requests/Incidents) in the appropriate workflows
Responsible for implementing and supporting lotus notes/domino environment and ensuring domino servers are secure, accessible and available always.
Domino server and Lotus Notes client.
Taking Care of admin part on email gateway IRONPORT
Setting up TLS Connection / White listing the domains
Handling of Intune portal, Mobile Device Access & Mobile Device Access policies.
Managing and administering Enterprise devices and non-Enterprise devices.
Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-spam, Security and compliance.
Creating technical documentation and sharing knowledge with others through training delivery and/or mentoring
End to end NDR troubleshooting and various client connectivity issues
Account and mailbox creation/access and support on DirSync issues
Troubleshooting the server all problems like, Authentication, Permission and Apply Group Policy.
Email security management through CISCO IRON PORT.
Lotus notes server management and working on issues related to Lotus Notes and its data base.
Email data management (Compliance which include E- discovery, legal hold and data loss prevention)
Outlook client troubleshooting.
Email routing / message tracking / email expiration / encryption and NDR troubleshooting.
Providing support and training to Service desk and RDS.
Creation of knowledge base article.
Attending client meetings to understand and to meet up their expectations.
Setup SPF, DKIM and DMARC record for our Organization.
Mail routing support and application support.

Special Responsibilities

Have designed mail flow diagrams using MS Vision as per client requirements.
Have prepared and presented Run-Book in client meetings.
Have been a part with client in the Iron port upgrade with AMP (Advanced Malware Protection) implementation and documents preparation for advanced email security.
Have prepared SOP’s to help team and make process easier.

Senior Analyst, Walker, Blanda and O'Keefe. Considineview, North Dakota

Apr. 2014 – Feb. 2015

CEVA Logistics –CEVA Logistics makes business flow. As one of the world’s leading non-asset- based supply chain management companies, these is a design and implement industry-leading solutions in both freight management and contract logistics.Over 42,000 dedicated employees, working in 17 regional clusters around the globe, deliver operational excellence – to provide viable answers to the most challenging supply chain questions.

Address user tickets regarding hardware, software and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel
Follow up with clients to ensure their systems are functional
Report customer feedback and potential product requests
Help create technical documentation and manuals

Sr. Associate Technical Officer, Torphy, Weissnat and Green. Cyrusfurt, Pennsylvania

May. 2013 – Jan. 2014

nstalling, Configuring of NETGEAR Routers, Adapters, Range Extenders etc.
Troubleshooting Network issues according to the type of Internet connection
Establish Network Setup (e.g. Router, Modem, laptops & Desktops)
Troubleshooting Operating Systems (Win XP, Vista, Win 7, MAC).

Network Support Engineer, Wisoky and Sons. Hellerland, Georgia

Jul. 2012 – Oct. 2012

Taking care of network problems
Troubleshooting on systems for network related issues
Attending client calls for field visit to check the routers issues

Education

East Legros College, Rolfsonberg, Massachusetts

BACHELOR OF TECHNOLOGY, : Electronics&Communication Engineering, Feb. 2011

Northern Utah University, East Carolann, California

High School Diploma, PCM, Nov. 2006

East Indiana University, New Wadehaven, South Carolina

GED, Apr. 2004

Skills

Lotus Notes Administrator

Mobile Device Management

Active Directory

Iron Port Administrator

Legal Hold Administrator

O365 Administrator

Email Clients: Microsoft Outlook, IBM Lotus Notes

Ticketing Tools: Service Now, CA Service Desk, BMC Remedy

Operating System: Windows, Macintosh

MCP 70-346 Certified

Professional Summary

Hands-on, successful Software Engineer with 14 years of verifiable success leading teams in delivering appropriate technology solutions for desktop and mobile products. Comprehensive knowledge of platform development, enterprise architecture, agile methodologies and web-based applications. Innovative change agent with a unique mix of high-level technology direction and deep technical expertise.

Employment history

Senior Associate, Nienow, Barrows and Jacobs. Kubborough, Tennessee

Jun. 2017 – Present

Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic.
Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer.
Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language.
Assign, coordinate, and review work and activities of programming personnel.
Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment.
Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.

Application Developer, Turner-Heller. Port Marcelino, Nebraska

Nov. 2009 – Jul. 2010

Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.
Supervise and assign work to programmers, designers, technologists, technicians, or other engineering or scientific personnel.
Direct software programming and development of documentation.
Develop or direct software system testing or validation procedures.
Prepare reports or correspondence concerning project specifications, activities, or status.
Monitor functioning of equipment to ensure system operates in conformance with specifications.

Associate System Architect, Weber-Fadel. Elmerville, Utah

Jan. 2008 – Mar. 2008

Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.
Supervise and assign work to programmers, designers, technologists, technicians, or other engineering or scientific personnel.
Direct software programming and development of documentation.
Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.
Monitor functioning of equipment to ensure system operates in conformance with specifications.

Senior Software Engineer, Altenwerth and Sons. North Melaniberg, Iowa

Mar. 2007 – Apr. 2007

Direct software programming and development of documentation.
Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.
Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.

Education

Western Utah Institute, Connellymouth, Kansas

Master of Science, Computer Applications, Dec. 2005

Bins College, East Willy, Washington

Bachelor of Science, Medical Electrnocis, Feb. 2000

Skills

Java/J2EE

Struts/Spring/Hibernate

Restful API/Spring boot/Microservice

Agile/Test Driven/Waterfall Developement

Unix scripting/Python scripting

Javascript/Angular/HTML/CSS

Professional Summary

Recent high school graduate seeking an entry-level role as a cashier at Barnes and Noble at UCF. Over 2 years of experience performing cash register functions, cooking, and managing displays. Passionate about delivering high-levels of customer service and maintaining a safe, well-organized working and shopping environment.

Employment history

Associate, Tremblay Group. Gavinmouth, Utah

Apr. 2018 – Jun. 2018

Promoted and explained merchandise to persuade customers to purchase products.
Kept areas neat while working and returned items to their correct place
Sold products that were being promoted and made all customers aware of promotions
Set up and arranged displays to attract the attention of customers.

Cashier and Cook, Gleichner-Bergnaum. Waltermouth, Texas

Oct. 2016 – Aug. 2017

Took in-store and over the phone orders
Organized and cleaned the counter and lobby area daily
Cooked pizzas and dinners to order
Created the schedule weekly and coordinated with all other workers

Education

Kulas College, Rickyview, Pennsylvania

Bachelor of Arts, Politcal Science, Present

West Little, New Mikaela, Maine

Jun. 2018

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Computer Knowledge

Leadership

Creativity

Team-work

Dependable

Dedication

Professional Summary

A result oriented professional offering almost 3 years of successful career with diverse roles distinguished by commended performance in credit analysis, risk management, business development, team management.
strong analytical skills, negotiation and communication skills with all levels of management.
Monitor and identification of resource requirements.

Employment history

associate, Goyette, Schulist and Kassulke. Ninaburgh, New Mexico

Jan. 2019 – Mar. 2019

Excel at communicating with clients to provide accurate reporting and information regarding the work flow.
Managing case management and ensuring the completion of assigned cases.

credit risk analyst, Hermiston-Olson. Carrollborough, Montana

Dec. 2017 – Jan. 2018

handling meetings with clients
assessing the client’s credibility on the set parameters with critical thinking and analytical skills.
manage client’s portfolio in a timely and effective manner.

Education

East White Academy, South Elenoremouth, North Dakota

b.com, commerce, Present

Northern Mraz, Stiedemannstad, Washington

high school, commerce, Apr. 2015

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

pre sales analysis

team management

customer services

credit analysis

customer relationship managementr

sales management

microsoft office

microsoft power bi

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Detail-oriented, attentive stock associate seeking a responsible leading teams in unloading and unpacking deliveries, recording inventory and maintaining a fully-stocked store to maximize selling potential. Consistently ensures an efficient and effective flow of merchandise and delivery on all aspects of stockroom standard operating procedures. Dedicated to providing support to fellow employees to complete tasks according to preset schedules and processes.

Employment history

Mar. 2020 – Present
North Herb, Mississippi

Associate, Swaniawski-Bernier

Use computers to produce signage.
Take photographs of displays or signage.
Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
Store, pack, and maintain records of props and display items.
Maintain cash during rush hours
Place merchandise from oldest to new products

Apr. 2019 – May. 2019
Port Sharilyn, Kentucky

Head Groom, Grady-Jacobi

Plan budgets and arrange for purchase of animals, feed, or supplies.
Observe animals for signs of illness, injury, or unusual behavior; notifying veterinarians or managers as warranted.
Treat animal illnesses or injuries, following experience or instructions of veterinarians.
Assign tasks such as feeding and treatment of animals, and cleaning and maintenance of animal quarters.
Inseminate livestock artificially to produce desired offspring.
Examine animals for injuries or malnutrition, and arrange for any necessary medical treatment.
Supply horses with food, water, and personal care.

Jan. 2018 – May. 2018
West Clemencia, Illinois

Cashier, Aufderhar and Sons

Scan customers items in a quick and safe manner
Help customers carry items out to vehicle.
Plan daily breaks and cart collections.

Jan. 2016 – May. 2016
South Alanmouth, Wyoming

Merchandiser, Casper and Sons

Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
Develop ideas or plans for merchandise displays or window decorations.
Collaborate with others to obtain products or other display items.

Education

Oct. 2019

Diploma: Exercise Science

The Crona Institute – Windlerfort, Nebraska

Skills

Hard worker

Clean appearance

Reliable

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Associate, Purdy, Rice and Hyatt. Beerville, Nebraska

Jun. 2018 – Aug. 2018

Checked the quality of raw and ready-to-eat foods to ensure that standards are met.
Washed and sanitized equipment daily to ensure that it meets health and safety requirements.
Inspected freezers, refrigerators, oven, and food materials for correct temperatures.
Operated an electronic slicer for food preparation.
Prepared and served menu items.
In charge of receiving and processing customer payments.
Coordinated with team members to create a positive atmosphere.

Event Staff, Fahey-Hintz. Waterschester, Wisconsin

Sep. 2017 – Oct. 2017

Resolved customer complaints and answered customers’ questions regarding policies, procedures, and merchandise.
Directed customers to their associated lines to enter the building.
In charge of producing and selling group photographs.

Education

Becker College, Sporerport, Wyoming

BBA, Business Management, Present

Northern Rice Institute, Port Philip, Idaho

High School Diploma, Nov. 2017

Skills

Customer Service

Interpersonal Skills

Technologically Proficient

Organization

Artistically Skilled

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

7+ years experience in Service Management, Looking to obtain a position in a leading organization where I am able to apply the knowledge gained through earlier work experience and bachelor’s degree. I firmly believe in the principle of implementing my duties with dedication and determination. I am looking for good career growth opportunities where my talent and knowledge could be best subjected and utilized for the benefits of the organization and myself.

Employment history

Sep. 2018 – Present
Shaunnabury, Missouri

Senior Associate, Schaefer, Lindgren and Prohaska

· Incident Management

o Planning and managing support for incident management tools and processes

o Coordinating interfaces between incident management and other service management processes

o Driving the efficiency and effectiveness of the incident management process

o Producing management information

o Managing the work of incident support staff (first- and second-line)

o Monitoring the effectiveness of incident management and making recommendations for improvement

o Developing and maintaining the incident management systems

o Managing major incidents

o Developing and maintaining the incident management process and procedures

· Problem Manager

o Reviewing incident data to analyse assigned problems

o Analysing problems for correct prioritization and classification

o Investigating assigned problems through to resolution or root cause

o Coordinating actions of others as necessary to assist with analysis and resolution actions for problems and known errors

o Raising RFCs to resolve problems

o Monitoring progress on the resolution of known errors and advising incident management staff on the best available workaround for incidents

o Updating the KEDB with new or updated known errors and workarounds

o Assisting with the handling of major incidents and identifying their root causes

· Change Manager

o Planning and managing support for change management tools and processes

o Maintaining the change schedule and projected service outage

o Coordinating interfaces between change management and other processes

o Reviewing specific categories of RFC

o Planning, scheduling, managing and chairing CAB meetings

o Formally authorizing changes at agreed points in the change lifecycle

o Participating in the change review before changes are closed

Research, document, rate, or select alternatives for web architecture or technologies.
Review violations of computer security procedures and discuss procedures with violators to ensure violations are not repeated.

Apr. 2012 – Nov. 2012
Port Candance, Georgia

Senior Executive, Kutch Inc

Job Responsibilities

· Analyzing data of accounts which do not get regular salary credits

· Identifying the reason for the missing salary transfer and resuming the salary transfers.

· Investigating Customer/Employer to identify the reason for missing salary transfers.

· Highlighting issues to the top management (Cash flow, Delay in Salary, Etc)

· Assisting collections team in reducing the net flow from Current to Delinquent.

· Analyzing the market conditions for avoiding future risk.

· Preparing EOM Waterfall to project total delinquency inflow and resolutions.

· Comparing data to forecast Inflow of volume for the upcoming months.

· Preparing Monthly Team performance report and Individual performance report.

Dec. 2011 – Feb. 2012
New Fletcherberg, Texas

Senior Representative, Boehm-Parker

JOB RESPONSIBILITIES

· Collecting payments from the Insurance companies for the medical claims which were sent for payment from the Hospital.

· After identifying the reason for the non payment, acting accordingly to the scenario to collect the payment ASAP.

· Investigating the Insurance companies about the delay in payments/ why it has not been paid yet.

· Clarifying the insurance agents incase of any doubts in processing payment for a claim.

Education

Sep. 2011

Bachelor of Commerce: Commerce, Economics, Statistics, Maths

North Bartell – Ursulamouth, Nevada

Skills

Project Management

Experienced

Service Management

Experienced

Business Relationship

Expert

Change Management

Experienced

Major Incident Management

Experienced

Problem Management

Experienced

Team Handling

Expert

People Management

Expert

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

I have a lot of experiences in hospitality so that I know how to handle passengers if someone complains about the things related to services. Also, I am a person who is very responsible in every job given to me and who does his best to achieve the best results. People I know have described me as honest and passionate. I would like to bring this passion to your business. If given the chance to work at Air Asia and to show my commitment to customer service or work in airasia I will ensure that passengers have the best experience possible when they walk through the Aircraft.

Education

Oct. 2019

Associate of Arts: English Literature

Douglas College – Ianfurt, Texas

May. 2019

Bachelor of Science: Computer Engineering

North Davis – Johnieton, West Virginia

May. 2012

High School Diploma

North Koepp – New Genevafurt, Missouri

Employment history

Jan. 2020 – Present
Lake Margareta, Kentucky

JUNIOR ASSOCIATE, Abshire LLC

Preparation daily flight operation reports
Doing Check-in and boarding process flow smooth
Preparing for aircraft for passengers to board in time
Monitoring for mishandled baggage cases and assist to handle them to owner

Feb. 2018 – Apr. 2018
Port Harley, Indiana

employee, DuBuque, McGlynn and Wiegand

Handling products and services to various customers
Serving foods to customers and processing cash and credit card payments through the POS
Managing and cleaning 2nd floor

Sep. 2016 – Nov. 2016
North Alyssa, Pennsylvania

temporary employee, Botsford, Mertz and Connelly

Seasoning chickens and packing them
Arranging stocks and checking order

Jul. 2015 – Feb. 2016
Terryhaven, Minnesota

Part-time-job-worker, Cummerata-Heller

Preparing and serving beverages
Making coffees and snacks
Handling products and service to customers

Skills

Ms word

Experienced

Chinese

Skillful

English

Experienced

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service role where I can utilize my experience to add immediate value to an organization.

Employment history

associate, Schoen, Stamm and Okuneva. Julianchester, Oregon

Dec. 2019 – Present

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

associate, Kozey, Barrows and Homenick. Lake Major, Oklahoma

Apr. 2017 – Jun. 2017

Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Maintain food and equipment inventories, and keep inventory records.
Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

Education

West Wyoming University, Breitenbergstad, Delaware

veterinary technician, Present

Skills

leadership

communication

costumer service

Professional Summary

Sales and marketing guru with in-depth knowledge and experience working as a ambassador for select MLS (Multi-Level Sales) platforms. Independent representative responsible for generating leads, conducting follow-ups, hosting sales events and parties, and recruiting and training ambassadors. Outgoing, enthusiastic professional with outstanding communication skills and strong ability to identify, develop, and cultivate strategic relationships. Motivated and eager to utilize skills gained through experience to join a reputable, growth-oriented cosmetics company.

Highly-ethical, qualified Non-Profit Professional armed with extensive experience developing and executing strategic plans to lead organizations business development, financial growth, and long-term sustainability. Superb ability to succeed in challenging, high-pressure, deadline-driven environments.

always ready to learn and study other functions when needed

Employment history

associate, Douglas-Thompson. Dainestad, Oklahoma

Dec. 2017 – Present

I made the pick, then little pack, eventually I went to count and under his various small account. it means verifying with more care and accuracy the products that the robbot brings you before being picked up

cleanner then associate, Marks-Wintheiser. Bednarside, Maine

Dec. 2016 – Jan. 2017

here it was a question of arranging the clothes that had just been washed and put them in the machine so that they could be ironed and put in order.

technician, Fahey-Trantow. Kevinhaven, New York

Nov. 2015 – Dec. 2015

it is in the field of telecommunication that we have assumed some responsibility which was to set up communication network antennas, at home level. install the internet.

Prepare or review specifications or orders for the purchase of safety equipment, ensuring that proper features are present and that items conform to health and safety stan
Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks.dards.

cashier then marketing, Parker Inc. New Cira, New Hampshire

Nov. 2014 – Dec. 2014

cashier we assumed the task of receiving the customer’s money and passing the transactions into their respective savings account.
As a marketer, it was a question of going down to the city to convince individuals and institutions to be able to consume our banking products.

divers products, Rau, Boyer and West. East Blake, Minnesota

Mar. 2013 – Jun. 2014

I did my business by buying several items such as clothes, shoes, second hand product, beauty products for women and so much more.

Education

Southern Bednar, Marryland, Virginia

Associate of Science, network computing and communication., Oct. 2014

Price University, Framiton, Wisconsin

High School Diploma, biology and chemistry, Dec. 2011

Skills

management

Beginner

marketing

Experienced

manage computer data

Beginner

manage the staff

Skillful

Professional Summary

Innovative and Young Attorney, highly effective in developing case strategies and writing persuasive briefs. Thrives in unprecedented situations and quickly adapts to non-uniform requirements of legal study. Tackles situations with tenacity and a creative mindset.
Adept in drafting legal applications, research work and trial preparation.

Employment history

Associate, O'Connell-Daugherty. Casperbury, New Jersey

Aug. 2018 – Present

Litigation

Civil (Land, Corporate, Succession, Declaration Etc.)
Intellectual Property (Trademark Infringement / Passing off)
Consumer Court
Banking Court
Board of Revenue
Labour Court
National Industrial Relations Commission

Legal Drafting

Suits
Written Statements
Legal Applications/ Replies
Power of Attorney (Special, General)
Notices
Appeals
Legal Opinions

Research Work

Case laws
Statutes
Advance Legal Research

Client Correspondence

Associate Trainee, Morar, Harris and Herman. Lake Daren, Montana

Jun. 2017 – Jul. 2017

Litigation

Mainly Focused on Banking Court disputes.
Civil

Drafting

Legal Applications/ Replies
PLA’s

Research

Case law
Banking Regulations/ SBP-Notifications
Banking Law

Internship, Herzog, Schmitt and Dicki. Franeckibury, Michigan

Jun. 2016 – Jul. 2016

Basic Research Work
Legal Drafting

Associate Director, Cole LLC. Walterview, Hawaii

Feb. 2016 – Mar. 2016

Annual Play
An Adaptation of William Shakespeares “The Merchant of Venice”

Internship, Fahey-Kassulke. Klingland, Kentucky

Jun. 2015 – Jul. 2015

Internship Role of assistant sale support function
Monitoring and tracking sale formats
Data compilation
Record keeping
Completion of tasks assigned

Associate Director, Kihn-Dicki. Jaskolskimouth, Alaska

Jan. 2015 – Feb. 2015

Annual Play
Co-written “Murder at Fountain House”

Internship, Nienow-Feest. Port Leighburgh, South Carolina

Jun. 2014 – Jul. 2014

Research work under the offices of the Advocate General of Punjab

Internship, Conroy and Sons. Kovacekmouth, Vermont

Jun. 2013 – Jul. 2013

Summer program for high school students at the Space Center in Houston.

Volunteer, Moen-Bauch. Hermanmouth, Nebraska

Jul. 2011 – Aug. 2011

Volunteer Work Program

Education

Boyle Institute, Stanfordbury, Vermont

LLM, Law, Feb. 2018

Southern Wyoming University, Groverstad, South Carolina

LLB, Law, May. 2017

West Kilback, New Warrenville, Nebraska

GCE, Advance Level, Mar. 2014

Southern Frami, Port Edmond, Maryland

GCE, Ordinary Levels, Dec. 2012

Skills

Legal Drafting

Skillful

Litgation

Beginner

Research Work

Experienced

Client Correspondence

Beginner

Contract Negotiation

Skillful

Trademark and Patent Licensing

Beginner

Consumer rights Litigation

Beginner

Court procedure

Beginner

Professional Summary

Good Analytical & Problem-Solving Skill.
Good knowledge of MS-Access
Perfect in data Modeling
Strong Hold on MS-excel Functions and Formulas
Very Familiar with analytical Function – Pivot table, if Analysis, VLookup, HLookup, Index match, Database Function, Error Handling Techniques, Data Validation, Workday.Intl, Networkday Intl.

Employment history

Senior Associate, Jacobi-Walker. Marceloland, Maine

Feb. 2019 – Present

Ø Agent Payment Reconciliation

Ø Research, Handling the Insurance Account of the policy owner.

Ø Making the Reports for Onshore team by Cyberlife Application

Ø Work on the Return Email for the Customer through AWD

Ø Fetching BI Report and allocating work to team.

Ø Making Claim Report from VDI Application for multiple Client.

Account Assistant, Gorczany LLC. East Bart, Tennessee

Aug. 2014 – Jun. 2015

Ø Preparing the Sells Reports

Ø Works on the Credit Notes

Ø Billing to C & F

Ø Preparing Expanse Details for Market Sells team

Ø Research on Sells Reports

Education

Southern Heathcote, Boyermouth, California

Bachelor of Commerce, Accounts, Oct. 2013

Skills

DATA MODELLING

Experienced

MS ACCESS

Skillful

VBA – MACRO

Beginner

Advance Excel

Experienced

Professional Summary

A dynamic professional with 9.5 years of rich experience in System Analysis, Production/Application support, customer service, effective Communicator with interfacing capabilities between the technical and non-technical teams with proven ability to identify problem, analyze possible solutions and determine best course of action to meet objectives.
Experience in leading small team as a module lead.
Experience in Linux and shell scripting
Experience in ORACLE & SQL database
Experience in Apache Proxy/Tomcat and Websphere/Weblogic web applications.
Experience in Splunk application configuration, creation of dashboards, saved searches and reports
Experience in Autosys scheduling and management of jobs.
Good team player with the ability to manage and work independently in a time sensitive environment.
Experience in working with distributed teams located in other offices/time-zones.

Employment history

Senior Associate, Lind Group. Stromanland, Mississippi

Feb. 2019 – Present

L3/L2 Support of Risk Management and Portfolio Management Applications/products for the environment issues escalated by monitoring team and for the client issues escalated by Client Service and Technical Client services teams.
Collaborating with Global Service Assurance, Technical Client Service, Implementation Management, Infrastructure/Technology and Application development teams to perform Environment and Application Maintenance.
Plan, document and deploy financial software applications on Windows and Unix/Linux based systems.
Manage system/software configurations and troubleshoot environment issues
Manage production hardware and software resources including coordinating maintenance and outages with infrastructure group.
Collaborate with development and software testing teams throughout the release process.
Analyzing release and deployment processes to identify key areas for automation and optimization. Currently working on Automation Projects to ease release, deployment and maintenance process.
Automation of manual tasks and report generation using shell scripts and batch scripts.
Scheduling of jobs in Autosys job scheduler and management and enhancement of the jobs and perform troubleshooting on failed jobs
Netscaler load balancing and routing of application traffic.
Good experience (hands-on) with Salesforce, JIRA, Eclipse, Splunk, Nagios, OpenNMS, Oracle Enterprise Manager (OEM), etc. with capability to adapt New Tools and Applications at ease.

Senior Engineer, Zemlak, Johnston and Turner. Kulasburgh, South Dakota

May. 2012 – Apr. 2013

Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components.
Provide technical guidance or support for the development or troubleshooting of systems.
Investigate system component suitability for specified purposes and make recommendations regarding component use.
Complete models and simulations, using manual or automated tools, to analyze or predict system performance under different operating conditions.
Document design specifications, installation instructions, and other system-related information.

TECHNICAL ARCHITECT, Lind-Schmitt. Satterfieldchester, Wisconsin

Jul. 2010 – Aug. 2010

UNICA’S APPLICATION IMPLEMENTATION /UPGRADATION/MIGRATION
Technical Architect for Campaign (Maintenance, Production & Upgradation)

ASSISTANT MANAGER, Ernser, Hilll and Ledner. Lake Buford, Delaware

Jan. 2008 – Dec. 2008

Document design specifications, installation instructions, and other system-related information.
Verify stability, interoperability, portability, security, or scalability of system architecture.
Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components.
Provide technical guidance or support for the development or troubleshooting of systems.
Monitor system operation to detect potential problems.

BUSINESS SUPPORT EXECUTIVE, Keebler-Hoeger. New Gertrudis, West Virginia

Mar. 2007 – Apr. 2007

JUNIOR OFFICER., Orn-Schumm. New Dena, South Carolina

Apr. 2006 – Jun. 2006

Document design specifications, installation instructions, and other system-related information.
Monitor system operation to detect potential problems

Education

West Hintz College, Leidachester, Colorado

MBA, Information System, Feb. 2014

Western Moore, Doylefurt, Missouri

Bachelor of Commerce, Bachelor of Commerce, Nov. 2004

East North Dakota Academy, Everetteside, Colorado

HSC, May. 2000

Skills

Unix

Skillful

Oracle

Skillful

Powershell

Beginner

Professional Summary

I am an 18-year-old Abington Highschool Graduate who now attends community at Montgomery County Community College. I worked previously at American Eagle Outfitters. I have over 2 and a 1/2 years of cashier experience. The registers are always counted down at the end of a shift, so I am honest with the management of the money in my drawer. I am task oriented and organized in areas assigned to me. I have experience with shipment as well. I have exceptional customer service and have dealt with very accommodating and very difficult customers in the past.

Employment history

Sales and Stock Associate, Romaguera Group. Cummingsborough, Alabama

Jul. 2016 – Present

Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
Keep areas neat while working and return items to correct locations following demonstrations.
Sell products being promoted and keep records of sales.
Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
Suggest specific product purchases to meet customers’ needs.
Transport, assemble, and disassemble materials used in presentations.
Identify interested and qualified customers to provide them with additional information.
Stock shelves with products.
Dress mannequins for displays.
Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
Find, process, and package online orders.
Check out products for customers.
Use cash drawer to give correct change to a customer buying a product.

Associate, Gottlieb Inc. Ruebenville, Kansas

Aug. 2015 – Oct. 2015

Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.
Order or receive supplies or equipment.
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Clean service or seating areas.
Create signs to advertise store products or events.
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Provide customers with product details, such as coffee blend or preparation descriptions.
Receive and process customer payments.
Set up or restock product displays.
Take customer orders and convey them to other employees for preparation.
Take out garbage.
Wrap, label, or date food items for sale.
Clean or sanitize work areas, utensils, or equipment.
Describe menu items to customers or suggest products that might appeal to them.
Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
Take customers’ orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
Balance receipts and payments in cash registers.
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Brew coffee and tea, and fill containers with requested beverages.

Education

Davis College, Laurenview, Connecticut

Associate of Arts, Criminal Justic, Present

Bauch College, Sadyeton, Alabama

High School Diploma, Nov. 2017

Skills

Managing Money

Communication

Customer Service

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Financial Analyst equipped with the tools and knowledge needed to advance into senior-level roles within innovative, growth-driven companies. Expert at developing and tracking expenses and strong ability to analyze and organize large data sets. Deep technical knowledge with proficient use of SAP and Excel programs.

Employment history

Apr. 2019 – Present
Jeannineberg, North Dakota

Senior Associate, Johnston-Christiansen

Calculate costs for billings or commissions.
Prepare financial reports to monitor client or corporate finances.
Read corporate reports and calculate ratios to determine best prospects for profit on stock purchases and to monitor client accounts.
Contact prospective customers to determine customer needs, present information, or explain available services.
Record transactions accurately, and keep clients informed about transactions.

Apr. 2017 – Jul. 2017
Mosciskimouth, South Dakota

Associate, Wilkinson, Fritsch and Roberts

Analysed monthly balance sheet accounts for corporate reporting.
Compiled general ledger entries on a short schedule with nearly 100% accuracy.
Receive payments and post amounts paid to customer accounts.
Examine inventory to verify journal and ledger entries.
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Modified a comprehensive financial reporting package to reflect growing organisational complexity.

Education

May. 2013

BBA: Accounts

West Labadie Academy – Jordanville, Tennessee

Skills

Reconciliation

Experienced

Balance sheet

Experienced

Journal entries

Experienced

Professional Summary

Energetic, Motivated, Ambitious and Goal Oriented person with 6.5 years of experience in Information Risk Management & Compliance. I am well
equipped with good communication, leadership, quick learning skills and a firm belief in team work. I am looking forward to playing a key role in a reputed
firm which can offer opportunities for continuous growth and experience in an innovative environment.

Employment history

Assistant Manager, Sanford-Abbott. Terencefort, Colorado

Dec. 2016 – Present

SOX Audit for a leading pharmaceutical company (India) listed on the NYSE.

Independently managed the review of IT General Controls 9 applications and IT Application Controls review in SAP for processes such as Payroll processing, Treasury, Order to Cash, Procure to Pay, Accounts payable, Account receivable, Employee Services, Monthly consolidation and closing procedures, Financial Systems User Access,Rights, Permissions and Segregation of Duties.

SOX audit for a leading online travel company listed on the NYSE.

Lead the team in the entire process understanding for multiple entities and performed the IT General Controls review for 13 applications, including performing test of design and test of the operating effectiveness of IT General Controls involving areas such Logical Access, Change Management, Program Development, Operating System Review, Database Security Review, and Backup Procedures. Along with IT Application Controls testing for multiple processes like Sales&Promotions, Land Revenue, User Access rights review

SEBI systems audit for a leading Financial Services Company

Designing and reviewing IT application controls related to Transaction recording, Application of Net Asset Value (NAV), Non-commercial transactions processing, Static data changes, Mobile and ATM transactions, Brokerage computation
IT Controls testing for Logical access controls, Physical and environmental controls, Patch Management, Incident, and problem management, Change Management, Backup, and archival, Business continuity, disaster recovery plans, and data center review.

External Audit for multiple industries

Performed statuary and external audits for multiple clients from a variety of industries such as Stock Broking, Insurance Service Provider, Retail, Global Pharmaceutical and Life Sciences, American Global Advertising, Telecom Company, Healthcare, and Manufacturing Company. The main activities undertaken were testing of financially significant applications which covered change management, logical access, program development & computer operations.

Senior Associate, Halvorson, Kshlerin and Denesik. Clarethaland, Nebraska

Jan. 2019 – Feb. 2019

FSA reporting for one of the largest Run-off Insurance company of the world

Team lead for the FSA audit engagement for a leading insurance client in London, UK
Planning, setting up meetings and preparing reports for 3 subsidiaries operating out of the UK.
Performing joint business walkthroughs with the audit team.
Reviewed work performed by Internal Audit & coordinate with KPMG Global Services to incorporate their inputs in the report.

Analyst, Boehm-Daugherty. Vivaland, Arkansas

Sep. 2015 – Oct. 2015

• Assisted in different divisions of the bank in maintaining and improving Information Security

• Face audits from internal departments of Bank (GroupAudit).

• Conduct Risk Assessments

• Conduct process audits for the application onboarding process.

• Maintain documentation for Information Security.

• Assist in application on-boarding to GatekeeperTool.

• Closely worked with BISO, ITAO & TISO to complete the application on-boarding process.

Project Engineer, Doyle, Padberg and Stamm. South Rolftown, Ohio

Dec. 2014 – Apr. 2015

ISMS internal audit for a leading US-based pharmaceutical client

Prepared the Offshore Development Centre for ISO 27001 Surveillance Audit.
Coordinate with the respective Infrastructure Tower, to facilitate the necessary information in case of an Audit and Assurance requests from the Customer IT Security Teams
Carried out activities like the review of Background Verification Process, tested asset inventory and carried out corrective actions for admin access, prepared ODC for clean desk policy in order to support and monitor compliance of Offshore Development Centre as per ISO 27001 Standards.
Managed Auditing reports on PeopleSoft HCM & Financials. Actively worked as a communication linker among Client & Auditor Team on many occasions. Monitoring and resolving the issues under SLA deadlines. Understanding the basic concepts of ITIL. Incident Management & Change management well understood in the project.
Undertook the knowledge transition sessions & further submitted SOPs & SMTDs to the client.
Also understood the responsibilities as an Application Support engineer during the transition phase of the project.

Education

Southern Batz College, Norrisstad, Maryland

Bachelor of Technology, Computer Science, Jul. 2012

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

ISMS 27001

Risk Assessment

IT Application Control Testing

IT General Control

SOX Audit

d9075868-147d-49e8-a59c-270382354b9d

Andrew Smith

Professional Summary

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

Professional Summary

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References

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