associate, risk management

  • Work with Global Risk Managers to perform risk reviews to improve the control environment via multiple work streams and initiatives. 
  • Assist line managers in implementing guidance, best practices or policies for newly implemented procedures providing Risk & Control opinion. 
  • Coordinate the annual RCSA, capture updates from the line teams, review and analyse the control assessment and work with teams to implement remediation actions. 
  • Assist in internal and external audits to discuss potential findings, contribute to finalising the audit report as needed. 
  • Provide assistance to line teams and supervise migration of process to strategic location, highlighting potential risks and working with line to find and implement solutions. 
  • Analyse incidents to determine root cause, control break downs, impact and preventive actions are properly captured. 
  • Responsible for creation the monthly Risk Packs for Global Clients Ops and other metrics relevant to management in order to provide transparency to different stake holders 

associate

  • To fill the gaps in client product data we extract product attributes from PDF, hard copy and online catalogs and populate client website with them. We also gather product attributes from the manufacturers’ websites.
  • As a part of our product data enrichment services we work on the product descriptions. We ensure that they are original, lucid and keyword rich.
  • Participate and contribute in regional initiatives driven by ORRC and cascade the same within the global risk team and other stake holders. 
  • Address adhoc risk & projects related questions/inquiries from the line team. 

associate

  • Operate cash registers to accept payments for clothing and shoes
  • Maintain a tidy and organized sales floor and back counter 
  • Provide customers with answers to their questions
  • Greeting customers and helping them find what they’re looking for, or suggest alternative items

associate

  • I clean the cafe area and whole restaurant
  • I take customer orders at the register
  • I Set oven temperatures and place items into hot ovens for baking
  • I Provide any assistance to any co-worker/customer 

associate

  • Scheduling and conducting interviews.
  • Follow ups with Manager & technical Panel on CV shortlisting, interviews & Feedback.
  • Conducting walk-ins and coordinating with Technical Panel.
  • Conducting HR Interview, salary negotiations &closing on the candidates.

associate

  • Verify whether all the information provided by the buyer is correct and is matching with contract. If there is any discrepancy, inform the same to the Closing Coordinator and the respective team. 
  • Obtain tax statement. 
  • To check whether the entire state specific requirement is fulfilled. 
  • Move the file to Clear to Close
  • Prepare the CTC report and publish it to the management 
  • Verify whether all the information provided by the buyer is correct and is matching with contract.

senior associate

  • Handling a team of 10 people
  • Interacting with clients.
  • Handling total end to end recruitment process of IT Requirement.
  • Sourcing profiles through SNS (LinkedIn, Facebook etc.), Employee references and Job Portals.
  • Maintaining own database of candidates available through references, headhunting & job portals.
  • Screening the profiles, shortlisting and selecting the candidates in the preliminary rounds.
  • Briefing the candidates about the job profile, package, organisation, etc.

associate

  • Having hands on experience on manual testing as well as data warehouse quality analysis using Informatica.
  • Used HP QC for defect management.
  •  Developed Master Queries in SQL in order to create Data Repositories. 
  •  Checking for data completeness (verifying all data has been loaded from source to target), data transformation (ensuring all data has been transformed correctly using the extract-transform-load process), and data quality. 

senior associate (1)

  • Performed comprehensive financial audit for companies in the telecommunications sector, namely the data centre industry.
  • Audit of client’s group consolidation processes and management reporting process.
  • Assist in management of multi-location audits.
  • Basic experience in assessment of valuation models of management’s expert for investment property.

sr. associate

  • Worked as Customer Service Advisor for British Gas and resolved queries and issues faced by British Gas customers residing in the UK, via email and call communication.
  • Showed empathy towards customer problems and took full ownership while resolving them.
  • Analyzed  the root issue of customer by fully understanding the situation and giving appropriate resolution in the first contact thus reducing probability of repeat contact. 
  • Co-ordinated with various departments of British Gas to resolve customer complaints at the earliest.
  • Shared best practices with team members and worked in the team with a supportive attitude.
  • Was promoted to Process Needed (Complaints) team due to my excellent communication skills and high Customer Satisfaction (CSat) scores, received from customers I dealt with. 

associate

  •  Opening and closing the shop, ensuring that it is clean and suitable for each day’s business, preparing all materials needed. 
  • Maintaining cleanliness throughout the shift, completing tasks like dishes, wiping down tables and counters, mopping, taking out garbage.
  • Giving customers the best experience possible with a smile. 
  • Handling transactions and keeping record of till each day.

associate

  •  Responsibilities(BGV) : –
  •  Handling end to end BGV operations for Pan India HCL candidates 
  •  Candidate follow up for mandatory documents as per vendor requirement 
  • Guiding candidates for completion of online application form for BGV initiation
  • BGV initiation of candidates with different vendors and following up for timely completion 

associate

  • Work cash register. 
  • Create and build displays.
  • Stock products. 
  • Commended for quickly resolving complex issues including system crashes, network slowdowns, connectivity problems, security breaches, virus infections and more.

senior associate

  • Assist customers by providing information and resolving their complaints.Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Set up equipment for use, performing or ensuring proper installation of
  • Strong Communication Skills with the ability to listen, understand, and respond in a professional manner
  • Solid technical acumen, including desktop technology, basic TCP/IP networking and basic SDLC understanding
  • Strong cross-functional skills, with good interpersonal effectiveness, influence, and ability to get things done through both formal and informal means
  • Strong leadership skills, including demonstrated ability to integrate multiple technical disciplines in achieving a stated objective.
  • Closed 95% of trouble tickets on the first call without escalation.

associate (third party payroll)

  • Responsibilities :
  • Preparing the trending report on the expense Account.
  • Preparation of accrual review reports to find the accrual balance.
  • Reporting to the management on the entity level.

associate

  • Conducted market research and identified potential clients.
  • Cultivated strong relationships with new clients, while maintaining existing client relationships.
  • Maintained client information in the CRM database.
  • Worked closely with staff across departments to implement growth strategies.
  • Developed and implemented sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
  • Assisted with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
  • Demonstrated strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.

associate

  • Took orders and handled customers transaction as a cashier
  • Prepared hot and cold beverages, such as coffee, espresso drinks, blended coffees and smoothies
  • Prepared menu items, such as sandwiches, salads and soups
  • Cleaned dishes and maintained sanitation, health, and safety standards in the work area and in the dining room 

senior associate

  • Developing of single system for payment creation.
  • OCR enhancement – customer’s bank account details
  • Automation of Customer Payout disbursal process
  • Managing Transfer of Funds with Automation
  • Increasing electronic % of Company initiated customer payments 

associate

  • Responsible for helping the store to achieve sales objectives by using effective Guest Service techniques.
  • Assist and encourage Guests in making costume selections.
  • Responsible for maintaining the appearance of the sales floor and replenishing stock.
  • Responsible for operating the Point-of-Sale register by accurately ringing up sales.
  • Accept payment for sales in accordance with POS procedures and Company Policy.
  • Responsible for accuracy of cash drawer funds, paperwork and closing procedures.

associate

  • Contributed in proof of concepts on Adobe Analytics and Google Analytics
  • Involved as a UI/UX developer for creating a responsive website for a car manufacturing company 
  • Uses timelines and scheduled content to create a consistent stream of new content 
  • Manages the team’s offline and online spend 

associate, influencer management

  • Identify and build relationships with prominent influencers
  • Liaising with the business development team to create and coordinate marketing strategies that work across different channels
  • Spearhead Facebook Live videos
  • Handle the company’s Official App 
  • Conceptualize and execute online content that are designed to promote the app’s features such as daily contests and regular posts 
  • Creates content that promotes audience interaction and encourages viewers participation 
  • Works as part of a team to develop large social media campaigns Proposes new ideas and concept for social media content 

associate

  • Developed a document management system for a steel manufacturing company using Liferay
  • Involved in creating the theme for the website
  • Responsible for developing the workflow for the document management system using Liferay
  • Developed different document types for the document management system
  • Created Service APIs for the document management system
  • Contributed as a support engineer
  • Contributed in proof of concepts on Liferay DXP

associate

  • Worked in Housing Urban Development(HUD) Team which support Closer and helps in minimizing the closing time.
  • Prepared signing HUD for Cash file
  • Prepared Lender HUD and Closing Disclosure(CD) as per the TRID(TILA / RESPA Integrated Disclosure) guideline
  • QC HUD
  • Prepared Revised Request HUD if any revision is required after closing.
  • Assisting Team Lead in new projects
  • Prepared the report and send it across the management 

associate

  • Develop a highly available, high performance concurrent system that can process data from multiple different systems in reasonable time.
  • System should be able to withstand database failureand continue operation without it affecting normal processing.
  • System should be able to replay processing after recovery from database failure.
  • System should be able to report transaction failures between integrated systems to human POC automatically.

associate/lead (2015-2018), product and marketing manager (2018)

  • Supervise 20+ employees in receiving and putting out merchandise and product
  •  Tracked and analyzed sales and customer trends in order to maximize sales and revenue
  •  Successfully complete opening and closing procedures of the store
  • Doing the SLA Breach analysis report for the team.

associate

  • In charge of Power Point presentations and MIS reports which had to be submitted to regulators and government bodies such as Securities & Exchange Board of India (SEBI), Ministry of Agriculture & Farmers Welfare and Niti Aayog.
  • Lead a team to ensure timely completion of daily activities.
  • Polled Spot prices (underlying price of Derivative Futures) and publishing it on the Exchange platform along with issuance of Final Settlement price during expiry of Futures contracts.
  • Tracking trading activities and surveillance of Member Brokers.
  • Monitoring and surveillance of breach levels of Futures Derivative contracts, Risk Management (Margin Calculations) in line with Compliance and Regulatory framework.
  • Analyzing the impact of changing derivative market regulations and overseeing implementation of the same pertaining to commodity markets.

associate

  • Key developer of the Data Ingestion Step Framework which stores the data into HBase
  • Was involved in developing framework based on Apache Kafka for replication and data ingestion from various messaging systems.
  • As a team lead responsible for all the requirements related to Trades, Instructions, Fx and Holdings
  • Streamlined various performace issues for data ingestions by implementing complex multi-threaded programs, resulting in 5x improvements
  • Implemented on the fly data storage strategy for historic data in Hive & transactional data in HBase
  • Received ‘Outstanding Contribution Award’ in the annual Investor Services Townhall India.

associate

  • Provide assistance for customers with product information.
  • Receiving and filing paperwork for weekly product deliveries.
  • Assisting customers with online orders and scheduled pickups.
  • Providing feedback to the agents for the audit done for calls.

associate

  • Prepare legal briefs and opinions.
  • Drafting MOU’s, Addendums, Contracts, legal notices.
  • Place merchandise from oldest to new products
  • Also auditing the calls for the team and doing the DSAT close looping on those calls with the customer.

senior associate

  •  Auditing calls for the agents in production and uploading the quality scores in the tool.
  • Scrubbing the data of the incidents where there were contingencies detected in documentation.
  • Providing the feedback to the agents for the same and showcasing the improvement graph to management
  • Also conducting the PIP (Performance Improvement Program) for the bottom line performers.
  • Conducted REFRESHER training for 5 batches on specific topics.
  • Also provided insight trainings for bottom line performers in CHS (Customer Handling Skills) via call listening sessions.
  • In Training role had handled a team of 18 members and also given training to the newly joined members to the team.