associate Archives

Working as a Data / Business Analyst role from offshore
Handling data collection and template update activities and taking new requirements.
Daily interaction with process owners to understand functionalities of various businessprocesses/ functions and gathering information of various data analysis requirements
Worked as a secondary resource for TM1 development as part of existing applicationsupport and enhancement.
Functional consultant for Data collection as well as optimization of tools like APPTIO etc.

Task division for the team
Posting jobs in the job portals
Making minutes of meeting for the team
Create daily report
Task making on a spreadsheet from the advert.
Inform to the client of finish work with adcourier tool

Assisted customers at the cash registers during departure.
Provided for customers efficiently by helping them in a timely manner, making sure that they are satisfied before they leave the store.
Made sure floors and shelves were stocked before the opening of the store and after customers left.
Maintained cleanliness around my area and upkeep of the store.

Maintains customer relationship by responding to inquiries; documenting actions.
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
Improves quality service by recommending improved processes; identifying new product and service applications.
Updates job knowledge by participating in educational opportunities.

10+ years in Information Technology with Expertise in Data modeling for Data Warehouse/Data Mart development, Data Analysis for Online Transaction Processing (OLTP) and Data Warehousing (OLAP)/Business Intelligence (BI) applications.
Hands on Experience of Azure Stack that includes Azure SQL Database, Azure Data Factory, Azure SQL DW and Azure Data Lake Analytics.
Data Ingress/Egress strategy from desparate systems and design and process reports on Sales KPI and Indicators for Key business users.
Identified key sales patterns on the programs that can be spanned across regions based on the data. This contributes to increase in 80% sales volumes.
Adept on In-Memory tools like QlikView, Tableau.

An insurance professional with more than 2 years of experience in insurance management.
As an insurance expert, we do analysis on day to day movement in claims settlement.
Manages operations for cost efficiency; continuously evaluates opportunities to reduce costs and improve operations; monitors and maintains expenses within approved budget.
Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
Manage teamwork for sales support.
Manages the Customer Service Index program to ensure results are reported to senior management.
Provide training to customer and Strategic Business Unit personnel on products and services.

Preparing for busy periods by organizing ingredients and restocking supplies in expected loads
Storing food in designated areas following wrapping, dating, food safety and rotating procedures
Maintained order and cleanliness of work area in conformance with health and safety codes
Ensured compliance with company service standards, including procedures
Worked as a team member performing cashier duties .
Expressed appreciation and invited customers to return to the store

As part of exposures team developed softwares responsible for providing data to all downstream teams within risk technology.
Developed software for batch processing massive amounts of data. This involved raw data loads , transforming and enrichment of data.
Developed the following major software toolsData replication control software – Designed and developed a control software that triggers data replication to backup servers. Configuration driven , modular and extensible design with SQL based polling and data extraction capabilities
Benchmark creation tool – To better identify issues during daily batch runs created a benchmark creation tool that creates expected run times based on historical data. On finding a run delay the software triggers a mail to the operations group
File based ad-hoc loaders – Created a configuration driven modular software solution for loading data files that are provided on ad hoc basis in parallel to the daily batch processes.

UI developer
Built the user friendly client side interface using AngularJS, jQuery, HTML and CSS.
Leveraged AngularJS to write well-tested and well-structured code.
Discuss and discover technical and business requirements
Developed POCs using the Angular 2+ frameworks. Willing to work in Angular and NodeJs.

Designing, developing, testing, troubleshooting, debugging the applications; providing post implementation, application maintenance and enhancement support to the client with regards to the product/software application using Spring DSL and Spring boot.
Performing Scrum activities including running daily stand ups, sprint planning, grooming user stories, retrospective and reporting iteration progress.
Participating in the development and review of business and system requirements to obtain a thorough understanding of business needs in order to deliver accurate solutions with extensive use of Java, Spring boot and Hibernate.
Developing high quality applications, REST APIs, Microservices in accordance with established company standards and development guidelines using core Java and Spring boot. Executing code reviews, unit testing and system testing as needed.
Reviewing and analyzing the eﬀectiveness and eﬃciency of existing systems and developing strategies for improving or further leveraging these systems.
Communicating with internal/external clients to determine speciﬁc requirements and expectations; managing client expectations as an indicator of quality.

Communicated clearly and positively with co-workers and customers.
Resolved customer complaints quickly and professionally.
Mastered Point of Sale (POS) computer system for automated order taking
Maintained a sharp, well groomed appearance. Including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.

Joined as Trainee and received “star of the month” award in the same year for automating the project’s unit test cases.
With support and guidance of Senior team members, played as individual contributor for a module and successfully delivered the first project with 0 production defects.
Communicated with domain experts, users, and management throughout the software development lifecycle.
Exposed to wide set of technologies ( Spring, ORM , SQL, Apache camel, Angular JS, Node JS) , flexible to any technology , learnt and implemented best practices at work.
Worked as core java developer in banking and infotainment domain projects.
Self Explored Cloud technologies AWS and worked as White box tester for a cloud based project for an esteemed client.
Led a handful of team members for a client’s batch processing project designed on big data platform.

Ensured proper packaging of items for shipping.
Maintained proper functioning of warehouse distribution machines.
Worked in taxation department
Worked for clients such as Gujarat Gas, GNFC, Amul, etc

Ran register, counted money and provided correct change to customer.
Assist customers at all levels to make sure they had a pleasant experience.
Made sure all varieties of coffee were made.
Kept garbage cans and floors clean.

Worked in the CFO, office services team.
Performed bank reconciliations, created transfer schedules, accounts payable reporting.
Analysis of the client’s financial statements on a monthly basis.
Provide support to customers buying pools and spas, parts, chemicals, and/or toys.

OLG lottery sales
Process cash, debit and credit card sales
Maintaining work space cleanliness
Prepare coffee

To manage a team and providing necessary support, maintaining performance and momentum to deliver positive results keeping the organisational goals in mind.
Providing adequate training for new team members, keeping them in loop about the policy changes and getting them ready for the task.
Generating daily performance report of all team members and address and resolving the issues during team meetings.
Co-ordinating the team to provide account support for the customer, understanding their issue and providing effective resolution within a limited time frame
Generating new cases for every resolution provided based on the parameters as per guidelines.
Assisting in the navigation and management of existing accounts to maintain a cordial and reciprocal relation between the customer/client
Occasional meeting with the clients to understand their requirements and helping the team with necessary inputs to improvise and progress with efficiency.

Analysed the annual report disclosure quality for various listed entities and ensured the compliance /reporting with applicable, laws, rules and regulation.
Lead audit teams, developed audit strategy and audit plans for statutory audit and tax audit for Tata Consultancy Services.
Assisted in Implementation of Ind-AS in Tata Consultancy Services.
Assisted in preparation of certificate as per section 352AB of Income Tax Act, 1961 for Mahyco Monsanto Biotech (India) Private Limited.
Involved in the statutory audit and tax audits of Can Pack India Private Limited, Mahindra Automobile Distributors Private Limited, Radius Corporate Solutions (India) Private Limited.

Invoices processing and downloading, Invoice indexing both with Payment order and non Payment order.
Prepared daily, weekly reports to assist other teams in managing vendor debit balances, information on payment order, direct debit vendor information.
Conducted research on error payment orders due to issues in database system.
Managed internal and external Audits
Tracking invoices which are due to Vendor.

Contract examination
Creation of Termination Quote
Creation of Termination invoice
Handling customer issues regarding contracts and its renewals
Coordination & Handling of on call meetings
Invoice submission
Maintaining Team Huddle Reports

Organized freight
Led coworkers in group projects
Assisted managers with price changes, new modular set up, organizing and distributing items, and moving departments
Set new modular items
Thoroughly kept departments orderly

Worked as automation engineer.
Automated UI cases using QFT tool.
Automated CLI cases using java junit framework.
Coordinated with team and automated 320 test cases.

Product analysis, development and Market Research
End to end project management
Client handling,
Content Management (creation and review)

Closely working with CFO & team in preparation MIS and Regional P&L.
Leading team for monthly Inter-company reconciliation process.
Established Consolidation module automation work in Oracle system.
Communicate with stockholders to provide analysis of profitability.
Coordinating with Team for Regional P&L automation through Oracle system.
Prepared

Worked as a Customer Support Associate for the website Amazon.com.
Resolving customer queries through emails by checking the customer’s account and the details requested by the customer.
If there is any issue related to the order delivery, call and check with the shipping service regarding the order and inform the same to the customer through a phone call or email.
Responding to all the emails within 15 minutes from the time we receive an email from the customer.

Handled Tax queries for tax-exempt customers related to orders placed at Amazon.com
Handled various customer queries on order status in the retail side of Amazon.com (US)
Took up several ad-hoc work such as Lyrics Project.
Received appreciation awards for my efforts to change the Sales Tax process, which was a huge success.
Was awarded the Emerald award for the month of November 2012 and 2013

Design and develop Automatic vehicle inputs to identify and react for different objects using the LIDAR techonology combined with Sequence image labelling
Supervise analysts, or other engineers as SME in the team
Prepare reports summarizing information or trends related to teams performance.
Review of designs for quality deliverables.
knowledge transfer for the new associates

Assisted in owing the title of the property to the new buyer
Collected the information from the new buyer
In case if buyer wants any changes as per contract, need to obtain buyer and seller sign addendum.
Provided the collected information to the deed team to prepare Deed
If property contains any Lien issue, coordinate with the respective department.
If property is having HOA issue, need to follow up with HOA Team.
In case of title issue need to follow up with title team, inform the same information to the buyer.

Lease calculation and updation of new leasesetup
Reconciliation on General Ledger with sub ledgers
Honoured with Employee Excellence Award of Ford Accounting in the month of April 2014 , August 2015, 2016 & 2017
Completed Six Sigma Project on “Productivity improvement in supplier management process” which reduced time taken to collaborate with the supplier by 30%, by re-designing the workflow using lean techniques.

Preparation of trademark application after appropriate search. Filing the application with trademark registry.
Drafting of trademark assignment.
Keeping check on trademark journal and on trademark application filed with the trademark registry.
Drafting of reply for opposition from any party or trademark authority, documents, agreements, and letters.

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senior associate, amazon

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