5f9d6676-f5b1-4709-a332-da782c6456a4
Professional Summary
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Employment history
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Resolve customer complaints or answer customers’ questions regarding policies and procedures.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Monitor or track project milestones and deliverables.
- Assign duties, responsibilities, and spans of authority to project personnel.
- Check to ensure that appropriate changes were made to resolve customers’ problems.
- Conduct classes, workshops, and demonstrations to teach principles, techniques, or methods in subjects such as basic English language skills, life skills, and workforce entry skills.
- Negotiate bargaining agreements and help interpret labor contracts.
- Converse with customers to determine details of equipment problems.
- Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
Education
Certifications
Languages
Skills
2d7d25ce-54e4-49ef-860b-dd475d219d00
Professional Summary
Employment history
- Performing forecasting analysis reporting for validation of monthly/quarterly projections, month end close.
- Ensuring accuracy in monthly closing including accrual, prepaid amortization, inter- Co. transactions, reporting of financial performance, monthly financial statements & reconciliations for Legal Entities.
- Reconciliations of Funded position with borrowers through agent banks.
- Variance analysis between two accounting platforms(THS and Geneva) and providing results to IT team.
- Timely pulling of the reports from Geneva and supporting onsite team for Financial planning.
- Effective Stakeholder management and maintaining customer relation through delivery of SLAs
Data Analysis:Geneva,THS,MS Excel.
Data Management:LED,Markit,Bloomberg.
Making recommendations to clients regarding Stocks.
Education
Awards
Accomplishments
Hobbies
Skills
Languages
ff6dff4b-a6ba-4ca9-a023-6f2a33a3b0d9
Professional Summary
Employment history
- Handling offshore and onsite projects through client interaction, designing and developing.
- Technical Assistance: Provided Technical assistance to the team members where ever required.
- Taken the responsibility of deliverables for the project and successful delivery as per schedule.
- Coding and Unit testing.
- Direct software programming and development of documentation.
- Design, build, or maintain web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.
- Analyze user needs to determine technical requirements.
- Database modeling for data manipulation for Requirements,
- Strong skills in Requirement analysis, Design, Development, Quality Review, Application Maintenance & Testing on both Front end, Service side and Chat applications
Education
Skills
1a97a0d3-f4a9-4805-a6f7-95942f9edb40
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Employment history
Damianfurt, West Virginia
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- Suggest specific product purchases to meet customers’ needs.
- Stock shelves with products.
- Work as part of a team of demonstrators to accommodate large
- Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
- Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion crowds.
Shieldsville, Washington
- Resolve customer complaints regarding sales and service.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Determine price schedules and discount rates.
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
- Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
- Monitor customer preferences to determine focus of sales efforts.
- Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
- Represent company at trade association meetings to promote products.
Kertzmannbury, Illinois
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers’ problems.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Education
- Southern Armstrong – East Chanda, Colorado
Skills
ea66cb07-f84a-4b0b-926d-27e23eeac04b
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Employment history
Wunschshire, Connecticut
- Prep the room for the doctor’s use.
- Clean up after the doctor finished the room.
- Help with any other task that need to be done.
Kassulketon, South Carolina
- Plan commercial displays to entice and appeal to customers.
- Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
- Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
- Develop ideas or plans for merchandise displays or window decorations.
- Construct or assemble displays or display components from fabric, glass, paper, or plastic, using hand tools or woodworking power tools, according to specifications.
- Select themes, lighting, colors, or props to be used.
Education
- The Hoppe – Lake Richport, Iowa
Skills
3ed2e110-7296-46d5-b51f-2922b1a23a47
Professional Summary
Employment history
- Currently working as Micro-Service developer
- Made necessary changes in the rest API according to the client requirement
- Updated knowledge and skills to keep up with rapid advancements in the technology.
- Monitor functioning of product and make necessary modifications to ensure system operates in conformance with specifications.
- Analyze information to determine and recommend necessary changes in the application.
- Build, test, and deployed the code in production environment
- Worked as Key resource for the development of Micro-Service.
- Gave contribution to the development of application of an Insurance based product where a customer can purchase policy and
- Identify case issues and evidence needed, based on analysis of charges, complaints, or allegations of law violations.
- Arrange for disposal of surplus materials.
- Research, document, rate, or select alternatives for web architecture or technologies.
Education
Skills
daddd61a-7485-4aad-a12f-059e930a35df
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
- * ACE Award by Standard & Poor’s for creating a new publication activity in ABCP project *
- * Awarded with SLAYERS Certification thrice for excellent work done with regards to quality and timeliness *
- * One time Metallic Star award for analyzing of automation in required areas *
- * Awarded with Emerging contributor award *
- * Awarded with Quarterly Performance Award for 7 Quarters till now *
- * Awarded for Best team in Quality for the year 2013 *
- * Awarded with the Quality Illuminati award *
Education
Employment history
- * Work as a research contributor for S&P publications & assist S&P analysts from New York and London on publication of Research Articles & Press Releases.
- * Gathering data from various sources and making presentable reports in excel using various formulas.
- * Perform File Completeness Checks according to the prescribe rules and regulations of S&P.
- * Analysis of ABCP (Asset-backed commercial paper) reports. Data such as delinquency data, collections, payments, losses, credit and liquidity support.
- * Actively involved with the Process Enhancement Team in Standardization and Automation of processes to increase in the efficiency and quality of the product, which will best fit in business need.
- * Various process documents are been created and maintained for the future reference related to the enhancement and new project which are introduced within the process (Data Processing Manual Creation).
- * Strong understanding of systems, ability to re-engineer processes through automation to meet deadlines.
- * Analyzing business challenges, identified business problems, evaluating of impact, and proposed solutions for the same.
- * A core member of Training Committee as to help team or new joiners to provide various training on domain knowledge and process training.
- * Assigned as Target Manager to manage targets daily, assigning files, adhere to timeliness & creating final reports of targets which is send across to Managers.
- * Analysis of the internal queries raise by the team mates & to provide the correct resolution.
- * Understand the client need and specifications of the project.
- * Working on different portal like Cortex, Office Ally, X-Pack, Website
- * Keying the detail of customer into different portal
- * Maintaining Daily Internal and External MIS’s of Operations for Management review
- * Meet the productivity targets with quality standard within the stipulated time.
- * Claim submission to Payer.
- * Preparation of PowerPoint for Project Manager and Project Director
- * Reporting to the team lead for any queries and issue.
- * Executing the trade on behalf of clients
- * End of the day calculate the payoff
- * Maintaining all documents and providing to clients
Skills
Additional information
Extracurricular Activities
Personal Details
552a1f1f-b30e-411b-adeb-126d12ad739e
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Employment history
- Record product, packaging, and order information on specified forms and records.
- Load materials and products into package processing equipment.
- Transport packages to customers’ vehicles.
- Obtain, move, and sort products, materials, containers, and orders, using hand tools.
- Mark and label containers, container tags, or products, using marking tools.
- Obey traffic laws and follow established traffic and transportation procedures.
- Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition.
- Report any mechanical problems encountered with vehicles.
- Present bills and receipts and collect payments for goods delivered or loaded.
- Monitor postproduction processes to ensure accurate completion of details.
- Review assembled films or edited videotapes on screens or monitors to determine if corrections are necessary.
- Select and combine the most effective shots of each scene to form a logical and smoothly running story.
- Edit films and videotapes to insert music, dialogue, and sound effects, to arrange films into sequences, and to correct errors, using editing equipment.
- Piece sounds together to develop film soundtracks.
- Verify key numbers and time codes on materials.
Education
Skills
df3c35e7-d694-4bb6-8744-8ba74e94c6dc
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Customer service specialist and business development executive with
Current student and restaurant hostess with 3 years’ experience delivering high-levels of customer service to guests and clientele. Consistently ensure customers feel welcomed and accepted; coordinated reservations and setup dining rooms corresponding with guest wants and needs. Adept at managing events, order taking, seating arrangements, and directing overall dining operations and customer experience. Expected graduation September 2017, actively seeking a management role within a reputable, growth-oriented organization. experience leading teams in driving organizational growth and revenue. Skilled at developing and implementing comprehensive training programs for staff members to ensure the highest-levels of service are delivered consistently. Advanced technical skills including proficient use of SalesForce.com and HubSpot CRM software.
Employment history
call recieved by the associated and answer the quary by the clinet and solving there issues and generating AADHAAR cards.
- Resolve customer complaints or answer customers’ questions regarding policies and procedures.
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide
- Keep records of data placed and received, and of related toll charges.telephone information.
checking the due date and paying them
rasing exceptions and calling vendor and resolving them.
generating email and ratope with clients.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Recruit, interview, and select employees.
- Interpret and communicate work procedures and company policies to staff.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
- Compute figures such as balances, totals, or commissions.
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
- Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
- Coordinate activities with other supervisory personnel or with other work units or departments.
- Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.
- Develop or update procedures, policies, or standards.
- Make recommendations to management concerning such issues as staffing decisions or procedural changes.
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
- Develop work schedules according to budgets and workloads.
- Discuss work problems or grievances with union representatives.
- Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.
- Arrange for necessary maintenance or repair work.
- Keep informed of provisions of labor-management agreements and their effects on departmental operations.
- Monitor inventory levels and requisition or purchase supplies as needed.
- Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
- Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored.
Education
Skills
321ab6f5-82c5-4487-b35f-657430577f91
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Employment history
Lake Kristalmouth, New Hampshire
- Checking people in over the computer
- Making sure the rooms are clean for everyone that utilizes them
- Doing laundry if we are not caught up
- Handling an individual’s money
- Making sure the customer’s receive the help they need
Miaberg, Alabama
- Greet visitors or callers
- Use computers for various applications, such as printing off the tickets one needed for the movie, or buying snacks.
- Restock and clean when needed
Education
- Schuster University – Haneshire, Florida
- Southern Mississippi College – East Melidachester, Virginia
- Northern Shields Institute – Tobyshire, Arizona
Skills
37cb543c-5714-4b8a-b4c1-b85882f5bc02
Andrew Smith
Professional Summary
Employment history
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
- Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
- Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
- Participate in carrier management processes, such as selection, qualification, or performance evaluation.
- Preparing and completing warehouse orders for delivery or pickup according to schedule
- Receiving and processing warehouse stock products
- Performing warehouse inventory controls and keeping quality standards high for audits
- Keep a clean and safe working environment and optimize space utilization
- Communicate and cooperate with supervisors and coworkers
- Follow quality service standards and comply with procedures, rules and regulations
- Resolve customer complaints regarding sales and service.
- Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Monitor customer preferences to determine focus of sales efforts.
- Direct, coordinate, and review activities in sales and service accounting and record-keeping.
- Represent company at trade association meetings to promote products.
Education
Personal info
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Skills
cc77ad35-8838-4481-8feb-ba554b97f980
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Employment history
Read work orders to determine dimensions, cutting locations and quantities to cut. Stack cut items and load them onto rack or conveyors. Transport items to work or storage area.
Education
Skills
84934d6a-169c-4bf2-80b8-656c9f9efbf9
Professional Summary
- Experienced in team management with conducting performance and evaluations of the associates, planning and setting goals for the team. Supporting employees with training and development activities monitoring team with coach me sessions to help the associates to meet there quarterly target.
- Strong analytical, communication & organization skills. Recognized for execution excellence.
Employment history
- Communicate with clients about their needs, products, business
goals, and desires to create a profile to use when creating
campaigns. - Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
- Develop pricing strategies, balancing firm objectives and customer satisfaction.
- Compile lists describing product or service offerings.
- Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.
- Optimize marketing campaigns for the best performance based on
reports. - Tracked, managed, and tested campaigns to analyze function and
effectiveness. - Proficiency with Google Adwords and other popular PPC platforms
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers’ problems.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers’ claims.
Education
Skills
Languages
e5e582e4-c91b-4aa7-88a8-9116af4acf99
Professional Summary
Employment history
- Working in company like Walmart, I improve my personal skills like working in team, as well as time punctuality.
- Promote company products, services, and savings plans when appropriate.
- Promote company products, services, and savings plans when appropriate.
- Resolve customer complaints or answer customers’ questions regarding policies and procedures.
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
Education
Skills
9cd05589-8986-4208-89d6-15500e3e51c5
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Employment history
- Process merchandise to put on selling floor
- Instruct coworkers with tasks
- Organize management and selling floor areas
- Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
- Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
- Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.organize areas of store.
- Assist customers
- Restock selling floor
- Sell product to customers
- Work with coworkers to create displays
- Work register
- Wash dishes
- Assist customers
- Work register
- Clean and organize store
Education
Skills
0f5d6152-5861-40b5-824c-c078058e42d7
Professional Summary
Employment history
- Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
- Clean service or seating areas.
- Create signs to advertise store products or events.
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
- Prepare or serve menu items, such as sandwiches or salads.
- Provide customers with product details, such as coffee blend or preparation descriptions.
- Receive and process customer payments.
- Set up or restock product displays.
- Slice fruits, vegetables, desserts, or meats for use in food service.
- Provide customers with product details, such as coffee blend or preparation descriptions.
- Greet guests and seat them at tables or in waiting areas.
- Provide guests with menus.
- Answer telephone calls and respond to inquiries or transfer calls.
- Take and prepare to-go orders.
- Operate cash registers to accept payments for food and beverages.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed.
- Inform patrons of establishment specialties and features.
- Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
- Assist with preparing and serving food and beverages.
- Prepare cash receipts after establishments close, and make bank deposits.
- Maintain sanitation, health, and safety standards in work areas.
- Clean food preparation areas, cooking surfaces, and utensils.
- Verify that prepared food meets requirements for quality and quantity.
- Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
- Measure ingredients required for specific food items being prepared.
- Take food and drink orders and receive payment from customers.
- Clean, stock, and restock workstations and display cases.
- Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
- Wash, cut, and prepare foods designated for cooking.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
Education
Skills
28726ddd-afc1-4b87-a6b2-83673ca42a93
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Employment history
North Trinity, Alaska
- Performing literature survey to gather patents and published articles on the projects and coordinating with IPR in evaluating the patent claims.
- Identifying available vendors for the required raw materials and coordinating with sourcing for timely procurement of materials.
- Involved in entire drug product development process starting from procurement of raw materials, Pre-formulation studies, lab scale studies, optimization batches, submission batches up to the manufacturing process transfer to production.
- To interpret analytical data to further develop and optimize formulations and manufacturing processes.
- Development of lyophilized injectable formulations, successful scaleup to pilot batches.
- Providing inputs for the preparation of Finished product specifications, Master formula records etc.
- Preparation of QbD Documentation like 32P2 PDR required for the filing of the developed product with various regulatory agencies like US etc.
- Preparation of elemental impurity risk assessment, extractables and leachables risk assessment by using QbD concepts.
- Initiation of filter validation studies by providing inputs required for the selection of desired filters to the vendor and reviewing of filter validation protocols and reports.
- Performing investigation on any OOS/OOT observed during exhibit batches/ stability.
Jacobsport, Arizona
- Literature survey, pre-formulation studies and formulation trials leading to identifying a suitable composition for the product.
- Create Item codes for materials and procurement of material and Reference Listed Drugs (RLD).
- Conducting chemical compatibility studies of components and stability studies for the formulations.
- Development and optimization of Lyophilization cycle process parameters.
- Review of documents related to Filter Validation studies
Nienowmouth, Maine
Education
- Southern Tennessee Institute – Kesslerport, Texas
- Schamberger Academy – Lake Simone, Nevada
- Western Lockman – New Emoryshire, Virginia
- West South Carolina Academy – Jonland, Arizona
Languages
Skills
Publications
6f963e4e-280f-4e65-8e0c-521e845c63f0
Professional Summary
Employment history
•Assisted my organization with the risk management by performing Due Diligence on the suppliers that MetLife deals with
•Took daily calls with the LOBs to oversee the process
•Gave two Value Stories to make the process lean
•Carried out Due Diligence for Accounts Payable for Chile, Mexico and Argentina by visiting the countries and closely working with the AP team there
•Assisted in creating the process maps, SOPs, translations and calls for the successful migration of the AP process to India
•Currently part of the AP team
- Worked as a Techinal support executive
- Assisted the customers with their queries and helped resolve them in a timely manner
- Took chats both in Spanish and English
Education
Strengths
Hobbies & Interests
Languages
Skills
c46c7777-f8ef-49b1-a036-b8a43b1578c2
Andrew Smith
Professional Summary
Employment history
- Listen to customer requests and to answer questions and provide information about storage units.
- Calculate and quote charges for renting storage units.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits and to also issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Issue receipts, refunds, credits, or change due to customers.
- Greet customers entering establishments.
- Answer customers’ questions, and provide information on procedures or policies and to resolve any complaints the customer might have.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Stock shelves, and mark prices on shelves and items.
Education
Personal info
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Skills
1620f4c2-a139-4519-891c-18a819a9bafb
Andrew Smith
Professional Summary
Employment history
Education
Personal info
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Skills
1c1878b4-215c-49fb-9a59-3070774ae08a
Professional Summary
Employment history
- Built a software named financing revenue predictor that calculates revenue for new onboarding clients with prime brokerage business .
- Developed algorithms that predict revenues for new onboarding clients.
- Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic.
- Use Hybrid Agile development methodology to maintain schedules for product development and testing .
- Coordinate the efforts of a remote team of 5 members through frequent online communication .
- Analyzed user requirements, and translated client needs into application design
- Wrote code to specification in order to build two public-facing web-based applications for a variety of clients.
- Developed application prototypes and participated in client meetings.
- Helped getting requirements from end users with meeting in client offices in international locations such as Mexico .
- Designed standard frameworks to be reused in future projects .
- Acted as liaison between project team and clients to translate client needs into achievable goals .
- Maintain product quality by carrying out reviews, performing continual tests, analyzing feedback, and managing software integration .
Education
Skills
14823eff-46dc-4bd8-b83c-a30639a8658e
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
15-year tenured leadership, education, and evaluation professional adept at helping organizations optimize their performance through professional and organizational development. Strong ability to acquire and retain high-levels of talent through creating and implement training, coaching, and mentoring programs. Visionary executive equipped with an entrepreneurial mindset and in-depth knowledge of business operations and development on a global level.
Employment history
Merleberg, Montana
- Keep areas neat while working and return items to correct locations following demonstrations.
- Record and report demonstration-related information, such as the number of questions asked by the audience or the number of coupons distributed.
- Sell products being promoted and keep records of sales.
- Provide product information, using lectures, films, charts, or slide shows.
- Stock shelves with products.
- Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
- Dress mannequins for displays.
- Develop ideas or plans for merchandise displays or window decorations.
- Attend training sessions or corporate planning meetings to obtain new ideas for product launches.
Hahnmouth, Idaho
- Maintain a safe play environment.
- Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
- Sanitize toys and play equipment.
- Identify signs of emotional or developmental problems in children and bring them to parents’ or guardians’ attention.
- Help prepare and serve nutritionally balanced meals and snacks for children.
- Supervise and assist with homework.
Education
- Hirthe University – Langworthfort, West Virginia
Skills
d28e60b7-48d3-4fd5-aa43-4f3bdc9b6a29
Professional Summary
Employment history
- Handling offshore and onsite projects through client interaction, designing and developing.
- Technical Assistance: Provided Technical assistance to the team members where ever required.
- Taken the responsibility of deliverables for the project and successful delivery as per schedule.
- Coding and Unit testing.
- Direct software programming and development of documentation.
- Design, build, or maintain web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.
- Analyze user needs to determine technical requirements.
- Database modeling for data manipulation for Requirements,
- Strong skills in Requirement analysis, Design, Development, Quality Review, Application Maintenance & Testing on both Front end, Service side and Chat applications
Education
Skills
4fafebc3-8af0-4b9f-b223-6d4885bd81fb
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Employment history
Education
Skills
73de3922-372d-4bd2-85a9-3d7eeee07387
Andrew Smith
Professional Summary
Experience in Build, release, configuration management & Devops production support.
Primary expert in tools support includes upgrade/plugin installation (Devops tool set)
Team player, strong analytic skills, superior work ethic, sense of urgency, self-motivated & highly reliable
ITIL foundation certified
Employment history
Involved in the upgrade of Jenkins, Bitbucket
Building the docker images as per the requirement
Containerize the build agents as templates in Jenkins for building the code
Work on tickets based on the priority & resolve them within SLA
Provide On-call support round the clock for Critical issues
Delivered training’s to peers
Education
Personal info
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Skills
1908d07f-d152-481c-b6eb-f9ad8731f59b
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Employment history
Yermouth, Oregon
Port Charlotteshire, South Dakota
Education
- O'Keefe Institute – East Sheron, Arizona
Skills
559f0477-138c-49c1-861d-af3d7f992596
Andrew Smith
Professional Summary
He has extensive hands-on experience in analytics, database tools & techniques (SQL, Python, MS-Excel,Tableau,Oracle APPS),
creating articulate presentations and achieving stakeholder approvals for the proposals.
Employment history
Project (Marriott Corporation) : Leave and Travel Analytics for the purpose of Internal Audit
- Impact Analysis and fraud detection of expense incurred by Marriott Employees using Alteryx for ETL process ,and SQL Server and Advance Alteryx to perform various fraud detecting testing.
- Prepared a Tableau dashboard to project the test result and help client understand the different fraud and loopholes in their expense reimbursement system.
Project (International Paper ) : Leasing data extraction and Data Quality checks
- Data extraction from Leasing system using DataSieve,a suite of technology tools by PwC,and perform the data quality checks on the extracted data.
- Applied various techniques of leasing data quality checks to perform lease analytics on the data.Quality checks was performed on SQL Server using SQL stored procedure,T – SQL query and User defined function.
- Prepared a Tableau dashboard to project the leasing data after data quality checks to help client understand the underlying issues in their data entry system,which is a critical part in lease accounting system
Project : Journal testing and Risk Management (Data) for a list of Global Client
- Performed the several testing of Journal Entry data for SAS99 Audit Standard purpose ,including the completeness test of Journal,Journal TB reconciliation ,revenue recognition,User Test ,Source analysis etc .This standard test helps client to be compliant and adhered to the US regulatory committee.
- Involved in the development of SQL stored procedure,SQL script,User defined function to be used in the SAS99 Audit analytics
- Applied knowledge of Python to cleanse and transform the data to desired format.
- Worked and co-ordinated with several clients globally, handled their production environment hosted in Oracle Managed Cloud Services
- Implemented CEMLI and RICEW components to existing oracle apps system.Modified the developed SQL code within database objects and modified the automation script to help automate the process in application hosted in LINUX & SOLARIS servers.
- Responsible for change management activities which include critical maintenance activities as Oracle Application Patching, Configuration Changes, Oracle Database Patching, Hotbackup/Coldbackup/Tape backup/Recovery,PSU & CPU patching,Autoconfig,Instance and Server Reboot,Instance Recovery etc
- Hands on experience of Oracle Weblogic Server 12 c including managing admin servers,managed servers,node manager as well as deployment of application.Gained daily experience with Weblogic server for being associated directly with EBS 12.2 versions
Education
Personal info
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Skills
8ed27ff3-efbb-45f9-ba84-21685b55641a
Andrew Smith
Professional Summary
Employment history
Creating Docker images & Docker Containers comprising the war files deployment of the Docker Images to Artifactory
Tracking of build, release and deployment activities for all applications
Tracking of releases to determine the state
Appropriate RFC’s to raise when it required
Education
Personal info
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Skills
8c54b5fd-710f-407c-8b00-a6a6ffb2a9cc
Andrew Smith
Professional Summary
Employment history
- Managing EY Transaction Advisory Services (TAS) service line web presence and handling web projects and campaigns for TAS.
- Measuring SEO performance and suggest efficient keywords for optimization
- Create and periodically share analytics reports for Campaigns and projects performance measurement
- Continues coordination with Stakeholders for Projects and Campaign, validation of inputs from stakeholders against guidelines and proactively suggesting necessary changes
- Take necessary action on under performing pages in coordination with stakeholders for site optimization
- Create and design of web pages using AEM, WordPress, SharePoint and HTML
- Continues coordination with Stakeholders for Projects and Campaign, validation of inputs from stakeholders against guidelines and proactively suggesting necessary changes
- Perform user acceptance, page rendition testing for projects and campaigns
- Create weekly, monthly and quarterly reports
- Create customized component with HTML, CSS, Java Script and jQuery as per Stakeholders requirement
- Train and Mentor new recruits
- Preparing and reviewing SOP and CLPM documents
- Creation of common business Libraries for all projects
- Front-end designing of web pages with help of HTML, CSS, JavaScript and J-Query
- Creation of database tables, stored procedures, views as per clients requirement
- Bind database model with front end with back-end coding
- Perform Unit, Integration and system testing
- Create project documentation and user manuals
- Deployment of projects
Education
Personal info
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Skills
55bb7164-6f25-4748-8cab-5134e0906f3d
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Employment history
Sudieshire, South Carolina
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Suggest specific product purchases to meet customers’ needs.
- Identify interested and qualified customers to provide them with additional information.
- Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
Durganview, New York
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
- Prepare or serve menu items, such as sandwiches or salads.
- Create signs to advertise store products or events.
- Provide customers with product details, such as coffee blend or preparation descriptions.
- Receive and process customer payments.
- Set up or restock product displays.
- Take customer orders and convey them to other employees for preparation.
- Clean or sanitize work areas, utensils, or equipment.
- Describe menu items to customers or suggest products that might appeal to them.
Shariehaven, North Carolina
- Maintain constant surveillance of pool guests to ensure their safety
- Instruct campers from ages 4-15 on swimming techniques
- Maintain cleanliness, upkeep, as well as safety of pool area
- Conduct First Aid, CPR, and administer medical assistance
Education
- Kemmer Academy – North Cortezside, Hawaii