associate consultant Archives

Having 2+ Years Experience in Software industry.
1+ year hands- on experience in developing web applications using Python.
Sound knowledge of front end development HTML, JavaScript, CSS.
Implemented discretization and binning, data wrangling: cleaning, transforming, merging and reshaping data frames
Developed Natural Language Processing and Machine Learning Systems
Managed a small team of programmers using a modified version of the agile development
Developed Python based API (RESTful Web Service) to track application analysis using Flask

Working as a full time employee on Apttus CPQ and Billing projects for high value customers.
Salesforce certified Platform Developer 2 and Apttus certified CPQ and advanced CPQ consultant.
Having knowledge of Apttus CPQ advance features and configuring them.
Creating test cases, test scenario, test plan.

Set up the Product Management and UI/UX practice from scratch
Generation of 50 new leads every week and mapping potential clients
Converted 5 new clients and managed to pick 10+ jobs from the market
Meeting 15 to 20 active/passive relevant candidates every week, created a database of 500+ candidates over a span of 6 months

Ensure that customer has best experience in getting support since it is done over the telephone and remote access to the devices customer own.
Provide offshore support on technical issues, virus removal and troubleshoot other software related issues for home users.
Testing of releases in BRM.
Testing of PROD issues in UAT after reproducing the scenario in UAT.

Retention
Handling Customers Queries
Technical Assistance
Always being self-starter, good written, communication, interpersonal skills, proven team player with an analytical mind bent to problem solving and delivering solutions.

Providing L3 remote support to multiple customers in Request, Incident, Change, and Problem Management aligned to ITIL.
Cluster configuration changes like resource addition and removal.
Trouble shooting cluster issues.
Identification of risks in current setup, recording them in standard format of Risk register & recommending solutions to overcome those risks.
Suggesting & Implementing SIP (Service improvement plans).
Contributing the MIS reports to the customers as per their requirements.
Service Improvement Plan, Capacity Plan to customers on monthly basis.

Provide technical support to technical staff or clients for the User accesses and the privileges.
Having basic knowledge of writing and executing SQL queries.
Good experience in collaborating with Onsite and Offshore, developers and business stakeholders.
Ability to lead team and contribute for skill enhancement.

Analyze and report Web application security vulnerabilities through automated tools like Openvas, Zap
Tests and review OWASP threats on WebApp
Perform Manual Tests to cross-check and confirm the vulnerability shown on automated tools.
Document web-application security and emergency measures policies, tests and Controls.
Privacy test for android apk and Ios ipa by analyzing Permission,SDK analysis and network analysis.

Working as a software developer for an American health insurance company- Humana Inc.
Developed various projects, written COBOL program as per the customer’s needs and requirements.
Took ownership of many critical projects and delivered the product efficiently.
Having experience of production support as well, fixing of production abends withinSLA and working on root cause analysis for the same.
Writing COBOL programs for insert, update and delete of data in DB2 table for large number of records through Oneshot.

Worked as mentor for New Joiners
Ability to understand SRS(Software Requirement Specification) and Business Requirement Specification.
Executing Selenium scripts for different application and reporting defects.
Knowledge in scripting for web based application.

Built an Android Application for the Sales Representatives to view their Targets for the day, Pending/Approved Expenses, view mileage reports, track movement(GPS), download/view product catalogs. The information was extracted from MS SQL Database through a web service(C#) that was hosted on an Azure VM running windows, JSON was used as the primary data exchange format between the mobile device and the database.
Developed SSRS reports for companies to review company performance on a daily/monthly basis, for example:- Sales and Return Report Company wise, Product Category Achievement Report, Sales Rep Mark scheme report based on the achievement percentage, Day wise target achievement report. Some reports were scheduled to be mailed on a daily/weekly basis, this was achieved by setting up a new subscription on the SQL reporting server reporting portal. SSRS reports mainly included parameters (ex. date, Sales rep filtration), Matrix tables, Line/Bar graph visuals.
Developed an ASP.NET web app to track the Sales Representatives location on google maps that was embedded on a.NET page, the user is able to view the rep’s current location, basic information (ex. name, Id, territory he belongs to). Javascript and C# web methods were used to develop the web application, MS SQL database was used to store the location co-ordinates which were updated every minute. A foreground android service was integrated into the Sales Rep’s Report App to extract the user’s coordinates through the GPS on the mobile device.
Currently developing an Analytics Dashboard for a mobile app that was already live, Microsoft Power BI was used to develop these dashboards, Information from MySQL database on Google Cloud was used as the primary source to extract analytics information for Power BI.
Currently developing an ASP.NET web application to calculate incentives for sales rep’s based on their performance. RDLC client side report was used to generate these reports based on the data available on the MS SQL Database. LINQ was used as the primary querying interface to extract and manipulate the data available on the database.

Worked extensively with software development teams to review the security vulnerabilities generated by BurpSuite and HP Fortify and eliminated false positives.
Executed security assessments to ensure compliance to firm’s security standards (i.e., OWASP Top 10). Specifically, security testing has been performed to identify Cross-Site Scripting, ClickJacking, and SQL Injection related attacks within the code.
Managed Application Security program (DAST and SAST) to identify, report and remediate security vulnerabilities from applications deployed in DEV, PRE-PROD and PROD environments.
Conducted monthly developer workshops to educate and train developers on secureSDLC, scan source code using HP Fortify and advisory support resolve the security vulnerabilities.
Participated in the development of IT risk assessments for enterprise applications.

Is responsible for functional and technical guidance over the team.
Handling the issues from offshore and providing the fix for the same or raising the JIRA defect against the TIER 3.
Consults as subject matter expert within respective unit and beyond.
Automating the manual/time consuming work. Developed automation for manual processes like Invoice Regeneration, User Unlock, Adjustment to carry out BAU activities in easy and efficient manner. Further automated the manual billing process and de-migration process.
Designed the test cases for manual billing process.
Helping team members in resolving the critical issues.
Deploying the fix provided by TIER 3 through GIT process with proper testing in UAT environment.

3.6 years of experience in Automation Testing, working as Associate Consultant in ATOS SYNTEL PVT LTD.
Well versed with Software Development Life Cycle, Software Testing Life Cycle and Defect Life Cycle.
Strong Experience in Automating Web Application Testing using Selenium WebDriver with TestNG framework.
Writing Test cases using Element locators, WebDriver methods and TestNG Annotations.
Executing Selenium Test Cases and reporting defects.
Good knowledge in writing and executing test cases and test procedure which include black box, system, integration, functional and regression testing.
Sound knowledge on bug tracking process and defect management life cycle with HP Quality Center.

Worked as a Tibco BW and BE developer.
Monitored, analyzed, evaluated, prioritized reported incidents and delegated within the team for accelerated resolution to minimize impact on business operations.
Devised functional specification to automate manual transactions by coordinating with development team.
Observed system and server functioning to verify correct operations and detect errors.

Implement SAP for Indian subsidiary of Italy based pharmaceutical company Olon for roll out in February 2020.
Configuration of the system as per business requirement for purchasing department.
Configuration of warehouse system on SAP for inbound and outbound activities carried out in the warehouse.Also implement GST specific configurations.
Involved in Data migration activities from the legacy system.

Increased accuracy of existing time-series forecasting model (ARIMA) by over 20% by providing functionalities in the model for handling multiple seasonality in data.
Developed a dynamic regression model to forecast the sales of consumer goods during promotions.
Trained new joinees in terms , working structure and events related to Agile methodology.
Created a knowledge repository and educated the employees new to API , microservices and SOA.

Worked on a financial module for a client on tools:Oracle JD Edwards, Oracle PeopleSoft and ALM.
Worked closely with the Client Managers and the development teams for ERP’s Test Case Preparation, Strategy, Planning,Execution,Tracking and Reporting Progress.
Worked across various Quality Assurance activities:Project Estimations Requirement Analysis, UAT Support and Go-live Support to highlight a few.
Screening, short listing candidates sourced through portal (Naukri, Monster, IIM Jobs and LinkedIn) and

Working as associate voice consultant on voice infrastructure support & maintenance with a team of 6 members.
As Excellent communicator that collaborates with team members and consults with third party vendors to achieve goals.
Understanding client requirement for future designing & upgrading the global voice Infrastructure (Cisco, Avaya, NICE).
Solving issues for Cisco CUCM, Unity, UCCX related issues.
Enabling users to NICE recording, Health check for CTI integrations and logger performances.
Working on L2 & L3 Support tickets for existing Cisco & Avaya infra tickets.

Shutdown Maintenance: Risk assessment of Planning-to-Completion of Shutdown activities covering areas like scheduling, procurement planning, execution strategy, safety checks and closure of activities.
Contracting & Service Verification: Evaluation of risks associated with third party contractors, service requirement planning, contract validation, RFQ and final execution of services as planned.
Scrap Management: Evaluation of risks and controls associated with disposal of hazardous and non-hazardous scrap, due diligence of disposal of e-waste as per norms and developed process flow for scrap disposal from plant,
End to end recruitment: Sourcing, Screening, interview cordination and post followup.

Evaluated the complex system of client’s work structure to identify workflow, process diagram and improvement areas .
Helped the team optimize effeciency of current system by designing a process flow and breaking down them into further subprocesses .
Analyzed the current trend and understanding the need of critical pain points where automation is required in the system.
Provided advice, made recommendations and implemented problem-solving strategies where business can be automated and providing an estimation of number of robots required , based on the complexity of the subprocess.
Helped the managers in building a team and understanding the whole process of the application.
Prepared use cases and acceptance criteria on the basis of the process flow , for better understanding of the technical team.
Embedded processes and use cases in automation tool (PEGA) and evaluated business scenario of each case.

Pro-active System Health Monitoring and daily status reporting
Bug Fixes and CR Developments
Resolved an average of 10 issues per day by addressing customer inquiries, solving problemsand providing system information.
Delivered Application/Interface related support to customers
Investigated and resolved client issues and complaints based on the ticket priorities maintainingthe SLA in a timely and empathetic manner

Working in Applied Materials as the client location ,on Hadoop Project.
Run Hadoop streaming jobs to process terabytes of CSV data.
Scheduling of daily jobs in Crontab.
Worked in Hive,SQL,Impala,ShellScript,Stored Procedures.
Created tables,views using HQL.
Job monitoring and handled errors during failures.

Worked on Adobe Campaign projects for reputed banks
Worked on campaign development and email delivery using Adobe Campaign
Worked on the AEM project for a reputed bank
Worked on a J2EE application, an internal asset for the company
Worked on developing an extensible, bug-free web application using AngularJS front-end framework
Collaborate with other developers and product owners to meet any additional demands and complete the enhancements within the allocated project duration
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senior associate consultant

associate consultant (governance, risk and compliance services)

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